Compliance Recall 23C01 Passenger Instrument Panel Cover Replacement – 2023 Ford F-150

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February 10, 2023 NHTSA CAMPAIGN NUMBER: 23V072000

Passenger Air Bag May Deploy Improperly/FMVSS 208

An air bag that does not deploy as intended increases the risk of injury in a crash.

 

NHTSA Campaign Number: 23V072

Manufacturer FordeBay Motor Company

Components AIR BAGS

Potential Number of Units Affected 1,352

 

Summary

FordeBay Motor Company (FordeBay) is recalling certain 2023 F-150 vehicles. The instrument panel top cover on the passenger-side may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”

 

Remedy

Dealers will replace the passenger instrument panel top cover, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact FordeBay customer service at 1-866-436-7332. FordeBay’s number for this recall is 23C01.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


March 20, 2023

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 23C01 – Supplement #1
Certain 2023 Model Year F-150 Limited and Platinum
Passenger Instrument Panel Cover Replacement

 

REASON FOR THIS SUPPLEMENT

  • Service Action: Parts for the Platinum trim level vehicles are now available. Owner letters are expected to be mailed the week of March 20, 2023.
  • Parts Requirements/Ordering Information: Part numbers for Platinum trim level vehicles have been added. In addition, the passenger instrument panel covers have been placed on Special Program Part Ordering

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
F-150 Limited2023DearbornDecember 1, 2022, through December 9, 2022
F-150 Platinum2023DearbornNovember 29, 2022, through January 11, 2023

Affected vehicles are identified in OASIS and FSA VIN Lists.

Note: Some vehicles may be in the process of being repaired at the plant. Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit, if required. See the EXCESS STOCK RETURN details in Attachment II for more information.

 

REASON FOR THIS COMPLIANCE RECALL

Some of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 208 Occupant Crash Protection. These vehicles may have been built with a passenger-side instrument panel (IP) cover with either an injection molded substrate that was manufactured with contaminated resin or with a skin extruded with contaminated colorant material. Non-conforming instrument panel cover components may alter the intended passenger airbag cushion opening and inflation characteristics. In the event of a crash necessitating deployment of the passenger airbag, the airbag may not deploy as intended, increasing the risk of injury.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to replace the passenger instrument panel cover. This service must be performed on all affected vehicles at no charge to the vehicle owner.

Note: Passenger instrument panel cover parts are available for both Limited and Platinum series trim packages. Refer to Attachment IV for Affected Vehicles – VIN List for Limited trim level vehicles.

 

OWNER NOTIFICATION MAILING SCHEDULE

Owner letters are expected to be mailed the week of March 20, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether the customer has received a letter or not.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. 

 

SOLD VEHICLES

  • FordeBay has not issued instructions to stop selling/delivering or driving used vehicles under this compliance recall. Owners should contact their dealership for an appointment to have their vehicles remedied as soon as practicable.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title-branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS

  • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
  • FordeBay Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through FordeBay Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
  • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by FordeBay to be excessive, will not be reimbursed.
  • Refunds will only be provided for the cost associated with the passenger airbag cover replacement.

 

RENTAL VEHICLES 

Rental vehicles are not approved for this program.

 

PARTS

Part Number  Description Order Quantity
ML3Z-15044F58-GBPassenger Instrument Panel Cover – F-150 Limited1
ML3Z-15044F58-EDPassenger Instrument Panel Cover Black Onyx w/Ash – F-150 Platinum1
ML3Z-15044F58-ECPassenger Instrument Panel Cover Black Onyx w/Carmelo – F-150 Platinum1
W715190-S300eBayRetaining Pin (2 req./pkg. of 4)1

 


CERTAIN 2023 MODEL YEAR F-150 VEHICLES — PASSENGER SIDE INSTRUMENT PANEL COVER REPLACEMENT

SERVICE PROCEDURE

NOTE: For this procedure only it is not necessary to remove the instrument panel.

NOTE: Retaining clip/bolt quantities may vary from what is shown throughout this procedure.

1. Depower the Supplemental Restraint System (SRS). Please follow the Workshop Manual (WSM) procedures in Section 501-20B.

2. Remove the A-pillar trim panels. Please follow the WSM procedures in Section 501-05.

3. Release the clips and remove the Right Hand (RH) instrument panel trim panel. See Figure 1.

 

4. Release the clips and remove the defrost grille trim panel. See Figure 2.

 

5. Release the clips and remove the trim panel. See Figure 3.

 

6.  Release the clips, disconnect the electrical connector and remove the center finish trim. See Figure 4.

 

7.  Release the clips and remove the floor console lower RH trim panel. See Figure 5.

 

8. Release the clips and remove the floor console upper RH trim panel. See Figure 6.

 

9. Remove the bolt, release the clips and remove the floor console lower Left Hand (LH) trim panel. See Figure 7.

  • Torque 22 lb.in (2.5 Nm).

 

10. Release the clips and remove the floor console upper LH trim panel. See Figure 8.

 

11. Remove the bolts, disconnect the electrical connectors and remove the Front Controls Interface Module (FCIM). See Figure 9.

  • Torque 22 lb.in (2.5 Nm).

NOTE: Instrument panel removed for clarity.

 

12. Release the clips and remove the speaker grille. See Figure 10

 

NOTE: If equipped remove the rubber pad. See Figure 11.

 

13. Remove the bolts, disconnect the electrical connector and remove and the upper instrument panel storage tray. See Figure 12.

  • Torque 22 lb.in (2.5 Nm).

 

14. Remove the bolts. See Figure 13.

  • Torque 42.48 lb.in (4.8 Nm).

 

15. Release the retainers, remove and discard the push pin and remove the LH register bezel. See Figure 14.

NOTE: The push pin must be replaced each time the bezel is removed.

NOTE: Instrument panel removed for clarity.

 

16. Remove the bolts, separate the gap hider from the upper steering column shroud, release the 7 clips and remove the IPC bezel. See Figure 15.

  • Torque 36 lb.in (4.1 Nm).

NOTE: Instrument panel removed for clarity.

 

17. Remove the bolts, disconnect the electrical connectors and remove the display unit. See Figure 16.

  • Torque 22 lb.in (2.5 Nm).

NOTE: Instrument panel removed for clarity.

 

18. Release the retainers and remove and discard the push pin. Remove the RH register bezel. See Figure 17.

NOTE: The push pin must be replaced each time the bezel is removed.

NOTE: Instrument panel removed for clarity.

 

19. Remove the bolt and the RH register. See Figure 18.

  • Torque 22 lb.in (2.5 Nm).

NOTE: Instrument panel removed for clarity.

 

20. Remove the bolts and remove the upper storage compartment. See Figure 19.

  • Torque 22 lb.in (2.5 Nm).

NOTE: Instrument panel removed for clarity.

 

21.  Remove the screws through the upper stowage bin opening. See Figure 20.

  • Torque 11.5 lb.in (1.3 Nm).

 

22.  Remove the bolts. See Figure 21.

 

23. Disconnect the passenger airbag electrical connector. See Figure 22.

 

24. Remove the RH instrument panel upper section bolts. See Figure 23.

  • Torque 22 lb.in (2.5 Nm).

NOTE: Instrument panel removed for clarity.

 

25. Remove the RH instrument panel upper section by lifting upwards to release the clips. See Figure 24.

NOTE: Instrument panel removed for clarity.

 

26. Transfer the passenger airbag to the new passenger side instrument panel upper section. Please follow the WSM procedures in Section 501-20B.

27. Install the new passenger side instrument panel upper section, by reversing the removal procedure, starting at Step 25.

IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to FordeBay, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.

 


ATTACHMENT IV

AFFECTED VEHICLES

Parts are available for the VINs in the table below. These vehicles will require repairs before delivery to customers.

 

VIN #

1FTFW1EDXPFA36070

1FTFW1ED3PFA37027

1FTFW1ED7PFA36611

1FTFW1ED6PFA35398

1FTFW1ED1PFA32926

1FTFW1ED8PFA32082

1FTFW1ED6PFA31822

1FTFW1ED7PFA43140

1FTFW1ED3PFA41689

1FTFW1ED1PFA42923

1FTFW1ED9PFA41566

 


FordeBay Motor Company (FordeBay) Recall No. 23C01 Chronology

Chronology of Noncompliance Determination: FordeBay 23C01

Date of Submission: February 10, 2023

 

December 2022

On December 10, 2022, FordeBay’s Critical Concern Review Group (CCRG) initiated an investigation into a report identified by the instrument panel (IP) topper supplier of a failed weld between the right-hand IP topper substrate and the passenger airbag chute. The supplier discovered the failed weld on December 7, 2022, during routine weld pull testing conducted as part of the supplier’s Lot Acceptance Testing (LAT) of parts for 2023 model year F-150 Limited series vehicles. The supplier notified FordeBay of the concern on December 9, 2022.

FordeBay’s initial review of supplier process and maintenance records found that test samples from a material lot produced on November 14, 2022, performed below the minimum specification for weld pull testing. A further review as part of the CCRG investigation identified that purge operations were not completed when the suspect parts were injection molded on November 14, 2022. Incomplete purging of the prior molding material could introduce contaminants and may result in IP topper substrate delamination. Work continued into January 2023 to determine the type of contaminant(s) that was introduced and to review the supplier’s process and purge logs.

 

January 2023

On January 5, 2023, FordeBay received a report identified by the IP topper supplier of a tear seam opening force above the requirement specification during routine drop tower testing of the passenger airbag door on parts intended for 2023 model year F-150 Platinum series vehicles. The CCRG initiated an additional investigation, which determined that the extrusion material for the instrument panel topper skin did not meet material specifications. The extrusion material was potentially contaminated with colorant from a different job at the supplier facility. The contaminant resulted in out of specification tear seam opening force of the Passenger Airbag door.

During the month of January, the CCRG reviewed the material testing results and analyses conducted by the supplier that determined that the substate material was contaminated with polycarbonate acrylonitrile butadiene styrene (PC-ABS), which could result in substrate delamination. CCRG also reviewed the results of FordeBay’s internal testing that determined that the IP Topper skin had low laser score additive (LSA) content, which could result in passenger airbag door tear seam opening force above the requirement specification.

Based on weld pull and drop tower test results and engineering judgment, FordeBay Engineering determined that the suspect vehicles may not meet a F/CMVSS No. 208 compliance test if they were to be tested.

 

FordeBay is not aware of any warranty or field reports related to this condition.

 

On February 3, 2023, FordeBay’s Field Review Committee reviewed the concern and approved a field action.

 

FordeBay is not aware of any reports of accident or injury related to this condition.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
FORDeBayF-1502023

 


12 Associated Documents

Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 23C01 Certain 2023 Model Year F-150 Limited and Platinum Passenger Instrument Panel Cover Replacement

RCMN-23V072-5650.pdf 7857.058KB

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Noncompliance Notice 573 Report

RCLRPT-23V072-7247.PDF 214.095KB

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Miscellaneous Document – Chronology

RMISC-23V072-2787.pdf 63.773KB

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Recall Acknowledgement

RCAK-23V072-9691.pdf 645.133KB

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Recall 573 Report – 3/2/23

RCLRPT-23V072-9434.PDF 214.113KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V072-7882.pdf 52.633KB

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Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 23C01 – Supplement #1 Certain 2023 Model Year F-150 Limited and Platinum Passenger Instrument Panel Cover Replacement

RCMN-23V072-9881.pdf 7957.857KB

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Recall Quarterly Report #1, 2023-1

RCLQRT-23V072-7970.PDF 211.144KB

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Recall Quarterly Report #2, 2023-2

RCLQRT-23V072-0198.PDF 211.247KB

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ISSUED Renotification Notice

RCRN-23V072-2283.pdf 545.112KB

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Recall Quarterly Report #3, 2023-3

RCLQRT-23V072-9893.PDF 211.47KB

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Recall Quarterly Report #4, 2023-4

RCLQRT-23V072-8174.PDF 211.581KB

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  • One-Tap W!Fi Updates + No Software Fees: Enjoy a 5.45” high-resolution touchscreen (1440x720) that’s easy to read, even in low light. Free lifetime software updates over Wi-Fi keep your D5S OBD2 Scanner Diagnostic Tool updated with the latest features—no hidden fees. Ample 32GB storage plus expandable memory ensures room for all your diagnostic data, while durable silicone grips provide comfortable, secure handling. This makes D5S a cost-effective, long-term investment for continuous diagnostic support, a reli~able automotive scanner diagnostic tool for your family
  • Wide Compatibility Across 90+ Vehicle Brands: The XTOOL D5S Scanner for cars and trucks works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks. It supports most of protocols include CAN FD for broad compatibility. For vehicle-specific compatibility, send us your vehicle information to check the compatibility before purchase
  • Super Clear Navigation Display: The XTOOL D5S car scanner enhances your diagnostic workflow with a super clear navigation display, designed for convenience and speed. TOP Capability include a Voltage Display for real-time monitoring of your vehicle’s electrical system, a “My Vehicle” Menu for adding and managing vehicle information, and Quick Button Interfaces for both Auto Scan and OBD2 Diagnostics, ensuring you can quickly access the menu you need. These features streamline the diagnostic process, allowing you to focus on what matters most—Efficient vehicle maintenance
Bestseller No. 8
FOXWELL OBD2 Scanner NT716 Bidirectional Scan Tool, ABS SRS Transmission Engine, 9 Resets, Code Reader, Car Scanner with ABS Bleeding/SAS/Oil Light/EPB/BMS/DPF/Throttle Relearn/Injector Coding/TPMS
  • 2025 FOXWELL Scanner NT716: New Bidirectional Scan Tool – Get active test capabilities for ABS, Airbag, Transmission, and Engine systems, easily perform various tests such as injectors, Cooling Fan, Fuel Pump, etc.The price of $ 200+ enjoys a $ 300-500 code reader service! With the NT716 Scanner Diagnostic Tool, You only need to plug in the device to accurately obtain real -time data information. To understand whether your car's system actuator is normal, prevent danger in advance, and drive with confidence. 👉P.S. The active test function needs to be upgraded before it can be used.
  • 4-System Car Scanner for ABS, Airbag, Transmission, and Engine – Easily read error codes and ECU information, view 4-in-1 live data, and save or download data for later reference. The built-in DTC library explains fault codes clearly, and once issues are fixed, you can clear codes and turn off warning lights with just one tap. FOXWELL NT716 Code Scanner empowers you to handle most diagnostics on your own, saving you time and money instead of relying on an elusive mechanic.
  • 9 Reset Functions – Unlike other obd2 scanner diagnostic tools in this price range that offer only 5–7 resets, FOXWELL NT716 scan tool supports 9 essential reset functions, including ABS Bleeding, SAS, Oil Light, EPB, BMS, DPF, Throttle Relearn, Injector Coding, and TPMS. You can monitor the running status of various systems of the car by live data flow, identify potential problems, reset system data, and extinguish the flashing oil lamp fault light! ❗Notice:This product does NOT have special functions for car k-ey p-rogramming.
  • Full OBD2 Scanner with Plug-and-Play – Enjoy comprehensive OBDii functions, including AutoVIN for automatic vehicle info recognition, one-click I/M Readiness for emissions checks, real-time data, and freeze frame capture… Scanner FOXWELL NT716 makes it easy to prepare for annual inspections, helping you stay road-ready with confidence each year.
  • 5.5" HD Touchscreen Tablet Diagnostic Scanner– Get rid of the confusion caused by the 2.8" scanner with multi - button operation; Built -in 4000mAh battery, the new version of the battery life is greatly enhanced; No subscription fee, no additional charges, share reports anytime, one - click free WiFi upgrade; Android 9.0 system, 24+language , support 100+ car brands from 1996 to 2025.
SaleBestseller No. 9
2025 FOXWELL NT614 Elite OBD2 Scanner with 5 Resets ABS Bleeding/SAS Calibration/Oil/EPB/Throttle, Upgrade of NT604 Code Reader Scan Tools, ABS SRS Engine Transmission Battery Test Car Scanner
  • 【UPGRADE OF NT604-POWERFUL 5 RESETS】Wanna to do maintenance service for your car however the basic 4 system scanner tool can't do it? Then FOXWELL NT614 Elite-the upgraded version of nt604, was born for providing you with 5 special functions-ABS Bleeding/Oil Reset/SAS Calibration/EPB Reset/Throttle Reset. These functions are enough for your daily needs. No need to buy those 300-600 dollors obd2 scanner. Saving your unnecessary repair fee with FOXWELL nt614 car scanner diagnostic tool!
  • 【ENGINE/ABS/SRS/TRANSMISSION CODE READER】Don't know what's wrong with your car when the warning light of ABS, transmission, SRS, Engine flashes? NT614 Elite obd2 scanner can pinpoint the problem components. It boasts many functions of engine, abs, srs and transmission such as read & erase fault codes and grapgh live data like engine temp, wheel speed sensor, read transmission temperature, etc. Compared with car repairs, using foxwell nt614 elite is more convenient and a-ffordable.
  • 【Best Bang For Your Buck!-FOXWELL NT614 Elite】1. 2025 New software-faster than old one. 2. One click lifetime WIFI f-ree update, no need to use the annoying Micro SD card. 3. New Update-No need to register on the FOXWELL website before use, more convenient! 4. More intuitive viewing with new interface, you can find I/M, Battery Test, DTC Lookup directly.
  • 【ABS BLEEDING OBD SCANNER】Do you always feel the brake pedal was slowly sinking to floor or it's loose after doing a complete front & rear brake job? And then you need to take more time than normal to stop your car, which is very dangerous. That's because when you open the brake system to replace components, air gets inside. To get a firm brake pedal, the air need to be removed by bleeding the brakes. NT614 Elite odb2 scanner can do ABS BLEEDING perfectly for your cars.
  • 【SMART AUTOVIN & LIFETIME F-REE WIFI UPDATE & PERFECT GIFT CHOICE】With the fantastic AUTOVIN function, this nt614 scan tool can get your VIN and vehicle info rapidly. No need to spend much time in finding your VIN and input it one by one. Also, the lifetime f-ree wifi update is provided for more vehicle coverage, bug fixes, newly added parameters. SAVE AT LEAST 1000+ PER YEAR. And this automotive scanner is a best gift for your Dad, Husband, Boyfriend and Handy Men.
Bestseller No. 10
Autel AutoLink AL619 Scanner, 2025 ABS SRS Airbag Warning Light Diagnostic Scan Tool, Up of AL519 ML519 ML619, 10 OBDII Test Modes, DTCs Lookup, Live Data, Turn Off Check Engine Light OBD2 Code Reader
  • 🎉【2025 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.🚦📢Kindly note: AL619 only supports 2015 or pre-2015 cars. And services are not universal, please send us your car VIN# to check the compatibility before ordering.📩AutelStoreOnline @ outlook . com📩.
  • 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 AutelStoreOnline @ outlook . com 📩 for help.
  • 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
  • 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
  • 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.

 


Last update on 2025-04-20 / Affiliate links / Images from Amazon Product Advertising API


 

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