Compliance Recall 23C01 Passenger Instrument Panel Cover Replacement – 2023 Ford F-150

February 10, 2023 NHTSA CAMPAIGN NUMBER: 23V072000

Passenger Air Bag May Deploy Improperly/FMVSS 208

An air bag that does not deploy as intended increases the risk of injury in a crash.

 

NHTSA Campaign Number: 23V072

Manufacturer Ford Motor Company

Components AIR BAGS

Potential Number of Units Affected 1,352

 

Summary

Ford Motor Company (Ford) is recalling certain 2023 F-150 vehicles. The instrument panel top cover on the passenger-side may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”

 

Remedy

Dealers will replace the passenger instrument panel top cover, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 23C01.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


February 16, 2023

SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD  Compliance Recall 23C01
Certain 2023 Model Year F-150 Limited and Platinum
Passenger Instrument Panel Cover Replacement

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
F-150 Limited 2023 Dearborn December 1, 2022, through December 9, 2022
F-150 Platinum 2023 Dearborn November 29, 2022, through January 11, 2023

Affected vehicles are identified in OASIS and FSA VIN Lists.

Note: Some vehicles may be in the process of being repaired at the plant. Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit, if required. See the EXCESS STOCK RETURN details in Attachment II for more information.

 

REASON FOR THIS COMPLIANCE RECALL

Some of the affected vehicles may not conform to the requirements specified by Federal Motor Vehicle Safety Standard (FMVSS) No. 208 Occupant Crash Protection. These vehicles may have been built with a passenger-side instrument panel (IP) cover with either an injection molded substrate that was manufactured with contaminated resin or with a skin extruded with contaminated colorant material. Non-conforming instrument panel cover components may alter the intended passenger airbag cushion opening and inflation characteristics. In the event of a crash necessitating deployment of the passenger airbag, the airbag may not deploy as intended, increasing the risk of injury.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to replace the passenger instrument panel cover. This service must be performed on all affected vehicles at no charge to the vehicle owner.

Note: Passenger instrument panel cover parts are available for the Limited series trim. Refer to Attachment IV for Affected Vehicles – VIN List. The Platinum series trim-level passenger instrument panel cover will be available by the 4th quarter of 2023.

 

OWNER NOTIFICATION MAILING SCHEDULE

Owner letters are expected to be mailed the week of February 27, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether the customer has received a letter or not.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. 

 

SOLD VEHICLES

  • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this compliance recall. Owners should contact their dealership for an appointment to have their vehicles remedied as soon as practicable.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title-branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS

  • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
  • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
  • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
  • Refunds will only be provided for the cost associated with the passenger airbag cover replacement.

 

RENTAL VEHICLES 

Rental vehicles are not approved for this program.

 

PARTS

Part Number  Description Order Quantity
ML3Z-15044F58-GB Passenger Instrument Panel Cover – F-150 Limited ONLY 1
W715190-S300 Retaining Pin (2 req./pkg. of 4) 1

 


CERTAIN 2023 MODEL YEAR F-150 VEHICLES — PASSENGER SIDE INSTRUMENT PANEL COVER REPLACEMENT

SERVICE PROCEDURE

NOTE: For this procedure only it is not necessary to remove the instrument panel.

NOTE: Retaining clip/bolt quantities may vary from what is shown throughout this procedure.

1. Depower the Supplemental Restraint System (SRS). Please follow the Workshop Manual (WSM) procedures in Section 501-20B.

2. Remove the A-pillar trim panels. Please follow the WSM procedures in Section 501-05.

3. Release the clips and remove the Right Hand (RH) instrument panel trim panel. See Figure 1.

 

4. Release the clips and remove the defrost grille trim panel. See Figure 2.

 

5. Release the clips and remove the trim panel. See Figure 3.

 

6.  Release the clips, disconnect the electrical connector and remove the center finish trim. See Figure 4.

 

7.  Release the clips and remove the floor console lower RH trim panel. See Figure 5.

 

8. Release the clips and remove the floor console upper RH trim panel. See Figure 6.

 

9. Remove the bolt, release the clips and remove the floor console lower Left Hand (LH) trim panel. See Figure 7.

  • Torque 22 lb.in (2.5 Nm).

 

10. Release the clips and remove the floor console upper LH trim panel. See Figure 8.

 

11. Remove the bolts, disconnect the electrical connectors and remove the Front Controls Interface Module (FCIM). See Figure 9.

  • Torque 22 lb.in (2.5 Nm).

NOTE: Instrument panel removed for clarity.

 

12. Release the clips and remove the speaker grille. See Figure 10

 

NOTE: If equipped remove the rubber pad. See Figure 11.

 

13. Remove the bolts, disconnect the electrical connector and remove and the upper instrument panel storage tray. See Figure 12.

  • Torque 22 lb.in (2.5 Nm).

 

14. Remove the bolts. See Figure 13.

  • Torque 42.48 lb.in (4.8 Nm).

 

15. Release the retainers, remove and discard the push pin and remove the LH register bezel. See Figure 14.

NOTE: The push pin must be replaced each time the bezel is removed.

NOTE: Instrument panel removed for clarity.

 

16. Remove the bolts, separate the gap hider from the upper steering column shroud, release the 7 clips and remove the IPC bezel. See Figure 15.

  • Torque 36 lb.in (4.1 Nm).

NOTE: Instrument panel removed for clarity.

 

17. Remove the bolts, disconnect the electrical connectors and remove the display unit. See Figure 16.

  • Torque 22 lb.in (2.5 Nm).

NOTE: Instrument panel removed for clarity.

 

18. Release the retainers and remove and discard the push pin. Remove the RH register bezel. See Figure 17.

NOTE: The push pin must be replaced each time the bezel is removed.

NOTE: Instrument panel removed for clarity.

 

19. Remove the bolt and the RH register. See Figure 18.

  • Torque 22 lb.in (2.5 Nm).

NOTE: Instrument panel removed for clarity.

 

20. Remove the bolts and remove the upper storage compartment. See Figure 19.

  • Torque 22 lb.in (2.5 Nm).

NOTE: Instrument panel removed for clarity.

 

21.  Remove the screws through the upper stowage bin opening. See Figure 20.

  • Torque 11.5 lb.in (1.3 Nm).

 

22.  Remove the bolts. See Figure 21.

 

23. Disconnect the passenger airbag electrical connector. See Figure 22.

 

24. Remove the RH instrument panel upper section bolts. See Figure 23.

  • Torque 22 lb.in (2.5 Nm).

NOTE: Instrument panel removed for clarity.

 

25. Remove the RH instrument panel upper section by lifting upwards to release the clips. See Figure 24.

NOTE: Instrument panel removed for clarity.

 

26. Transfer the passenger airbag to the new passenger side instrument panel upper section. Please follow the WSM procedures in Section 501-20B.

27. Install the new passenger side instrument panel upper section, by reversing the removal procedure, starting at Step 25.

IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.

 


ATTACHMENT IV

AFFECTED VEHICLES

Parts are available for the VINs in the table below. These vehicles will require repairs before delivery to customers.

 

VIN #

1FTFW1EDXPFA36070

1FTFW1ED3PFA37027

1FTFW1ED7PFA36611

1FTFW1ED6PFA35398

1FTFW1ED1PFA32926

1FTFW1ED8PFA32082

1FTFW1ED6PFA31822

1FTFW1ED7PFA43140

1FTFW1ED3PFA41689

1FTFW1ED1PFA42923

1FTFW1ED9PFA41566

 


Ford Motor Company (Ford) Recall No. 23C01 Chronology

Chronology of Noncompliance Determination: Ford 23C01

Date of Submission: February 10, 2023

 

December 2022

On December 10, 2022, Ford’s Critical Concern Review Group (CCRG) initiated an investigation into a report identified by the instrument panel (IP) topper supplier of a failed weld between the right-hand IP topper substrate and the passenger airbag chute. The supplier discovered the failed weld on December 7, 2022, during routine weld pull testing conducted as part of the supplier’s Lot Acceptance Testing (LAT) of parts for 2023 model year F-150 Limited series vehicles. The supplier notified Ford of the concern on December 9, 2022.

Ford’s initial review of supplier process and maintenance records found that test samples from a material lot produced on November 14, 2022, performed below the minimum specification for weld pull testing. A further review as part of the CCRG investigation identified that purge operations were not completed when the suspect parts were injection molded on November 14, 2022. Incomplete purging of the prior molding material could introduce contaminants and may result in IP topper substrate delamination. Work continued into January 2023 to determine the type of contaminant(s) that was introduced and to review the supplier’s process and purge logs.

 

January 2023

On January 5, 2023, Ford received a report identified by the IP topper supplier of a tear seam opening force above the requirement specification during routine drop tower testing of the passenger airbag door on parts intended for 2023 model year F-150 Platinum series vehicles. The CCRG initiated an additional investigation, which determined that the extrusion material for the instrument panel topper skin did not meet material specifications. The extrusion material was potentially contaminated with colorant from a different job at the supplier facility. The contaminant resulted in out of specification tear seam opening force of the Passenger Airbag door.

During the month of January, the CCRG reviewed the material testing results and analyses conducted by the supplier that determined that the substate material was contaminated with polycarbonate acrylonitrile butadiene styrene (PC-ABS), which could result in substrate delamination. CCRG also reviewed the results of Ford’s internal testing that determined that the IP Topper skin had low laser score additive (LSA) content, which could result in passenger airbag door tear seam opening force above the requirement specification.

Based on weld pull and drop tower test results and engineering judgment, Ford Engineering determined that the suspect vehicles may not meet a F/CMVSS No. 208 compliance test if they were to be tested.

 

Ford is not aware of any warranty or field reports related to this condition.

 

On February 3, 2023, Ford’s Field Review Committee reviewed the concern and approved a field action.

 

Ford is not aware of any reports of accident or injury related to this condition.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
FORD F-150 2023

 


5 Associated Documents

Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 23C01 Certain 2023 Model Year F-150 Limited and Platinum Passenger Instrument Panel Cover Replacement

RCMN-23V072-5650.pdf 7857.058KB

RCMN-23V072-5650

 


Noncompliance Notice 573 Report

RCLRPT-23V072-7247.PDF 214.095KB

RCLRPT-23V072-7247

 


Miscellaneous Document – Chronology

RMISC-23V072-2787.pdf 63.773KB

RMISC-23V072-2787

 


Recall Acknowledgement

RCAK-23V072-9691.pdf 645.133KB

RCAK-23V072-9691

 


Recall 573 Report – 3/2/23

RCLRPT-23V072-9434.PDF 214.113KB

RCLRPT-23V072-9434

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V072&docType=RCL

 


 

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SaleBestseller No. 8
2023 Newest Elite LAUNCH CRP123E OBD2 Scanner - ENG/ABS/SRS/AT Diagnostic Scan Tool with Oil/Throttle Reset/SAS Reset,Battery Test,AutoVIN,5"Touchscreen WiFi Free Update,Car Code Reader for All Cars
  • 🔔【Oil/SAS/Throttle Reset】Significant benefits!! ☑️With the same cost, since October 2022, Add New 3 reset functions. Launch CRP123E code reader car diagnostic tool with reset including Oil /SAS/Throttle Reset to maintain your vehicle systems safely and efficiently. One-Click "Upgrade" operation to obtain 3 special reset functions.
  • 🎉【2023 New Elite Version, Upgraded Of FOXWELL Car Scanner NT604 Elite/ANCEL FX2000/CRP123】 LAUNCH CRP123E obd2 scanner can check ABS/SRS/AT/ENG systems & 10 OBD2 modes, read and clear fault codes,💡Online Google Search, 4 IN 1 Graphing ,Stores and playbacks dynamic data stream, helps to quick analysis and diagnosis. what's more, you can generate a vehicle health report by one-click and share to your email via Wifi which can help avoid blind maintenance, offer solution, save time and money.
  • ☑️【ABS/SRS/Engine/Transmission Diagnostic Tool +Battery Voltage Test& AUTOVIN】Wi-Fi one click update +Battery Voltage Test +Auto Vin+Record History; One-click wifi update and free for fixing more bugs; Realtime battery voltage graphing helps to Judge the state of the battery; Auto Vin, facilitate accurate diagnosis and provide useful information; Save the historical diagnosis report, replay the data flow, and provide you with useful parameters to prevent unnecessary repair
  • 🔔【One to one Technical feedback and support】 Base on cloud server of launch,the “feedback function” can get the professional guidance of Launch Engineer.An excellent choice for family car owners. No extra paid updates, keep your diagnostic software updated and coverage increased, saving you even more money. 🎁Great Gift Idea For Every Car Owner💡Fast 7.0 Android💡16GB Memory💡5" touch HD screen💡6100mAh Rechargeable Battery
  • 🎁【5-Year Warranty &10 Language Free To Use】 Launch CRP123E scan tool supports 10 languages. Choose your native language without encountering any sort of language barrier--English, French, Spanish, German, Russian, Korean, Japanese, Portuguese, Italian, Traditional Chinese. 🚩5 YEARs Warranty 🚩Conact seller to get Free Gift 🚩Fast delivery by Amazon
SaleBestseller No. 9
2023 Newest Elite LAUNCH CRP123 OBD2 Scanner Engine/ABS/SRS/Transmission Car Diagnostic Tool, ABS Code Reader, SRS Scan Tool, Lifetime Free Update Scan Tool
  • 🎁 Conact Seller to Get Free Gift 🎁 Same Function as LAUNCH CRP123E 🎁 Fast Delivery by Amazon🎁 Lifetime Free Update🎁 5 YEARS Warranty.
  • [Engine/ABS/SRS/Transmission Diagnostic Tool]----The crp123 obd2 scanner is perfect balance of power and affordability, providing the ability to view preset, or user defined, live data streams for ENGINE, AT, ABS and SRS data, the ability to graph, record, replay and print data, read and resets codes for engine/abs/srs/transmission system.
  • [Full OBDII Functions Code Reader]----LAUNCH CRP123 scan tool supports all 10 modes of OBDII standard to ensure complete, accurate, system diagnosis. Read and Clear DTCs, do smog tests , I/M readiness and O2 sensor tests, Mode 06 EVAP system test, Mode 08 on-board test component test. And OBDII Code lookup tool and acronym database to assist and speed diagnosis and repair time.
  • [Live Data Graphing + Read/Record/Playback Data stream + Lifetime Free Update] Live Data Graphing ,more intuitive to know your vehicle’s problem. Large size Color Screen; Print Function; Print the diagnose result easily; With user manual and register & update tutorial video uploaded in the link by us, you can look up it anytime by ONE-CLICK. Lifetime free update by windows.
  • [Extensive Vehicle Coverage + 9 Languages]----The LAUNCH CRP123 reads data from ENGINE, TRANSMISSION, ABS and SRS systems from Asian, US and European manufacturers. Coverage includes Suzuki, Honda, Mitsubishi, Nissan, Toyota, Mazda, Hyundai, Kia, Subaru, Infiniti, Lexus, Acura, Isuzu, Ford, GM, Chrysler, Benz, BMW, VW, Opel, Volvo, Fiat, Land Rover, Seat, Skoda, Audi, Porsche, Saab, Jaguar and many others. Support 9 different languages.
Bestseller No. 10
FOXWELL NT630 Plus OBD2 Scanner with ABS Auto Bleed, ABS SRS Scan Tool Airbag Code Reader with SAS Calibration & Airbag Light Reset fit for Honda BMW Benz Porsche Toyota VAG- 2023 English/French Ver.
  • 🌍【Valuable ABS Auto Bleed Scan Tool】 Foxwell NT630 Plus abs scanner will perform abs auto bleed for 60+ car makes. A must have obd2 scanner abs srs scan tool to help bleed the brake, cycle the pump and valves during the bleeding process. Retrieve a firm brake pedal! Also shows you ABS live data, such as the speed of each wheel, ESP sensors data, Brake assist data and CAN signals data.
  • 🌍【OBD2/ABS/VSA/SRS Airbag Scanner Light OFF】 Are you always have no idea when the warning light on the dashboard? Foxwell NT630 Plus obd2 scanner will performs all detection on vehicles mainly ECU's systems (OBD2/ABS/VSA/SRS/Airbag) to read error codes, guide you to find the car faults, repair them and get the warning light off to keep the car at a peak performance on the road. 👉Note: It can NOT clear airbag crash data.
  • 🚩【Warm Tips】 Some vehicles do not support auto bleeding function, so Foxwell NT630 abs scanner can not work on it to do this function. If you can not make sure , please confirm with us BEFORE Purchase!!!
  • 🌍【Powerful ABS SRS Airbag Bidirectional Scan Tool】 1️⃣ABS/SRS/Airbag Active Test: This foxwell scanner will control the vehicle's components to find the hidden issues without using the vehicle controls. 2️⃣SAS Calibration Tool: To ensure the system works as intended, the new replaced steering angle sensor should be re-calibrated with the the current steering wheel position. 3️⃣Pass S-M-O-G Test: Retrieve the I/M readiness status to check if the vehicle is ready for the annual inspection.
  • 🌍【Lifetime Free Update + Auto VIN】Free update with the “Foxassist” software from new FOXWELL official website to obtain newly added parameters and functionality forever at your fingertips. Playback and data print are also available. ☑Warm Tips: Supports update on Windows XP/7/8/10(Mac or Apple devices NOT support). NT630 Plus also can identify the vehicles’ info automatically to access to the diagnosis faster.(👉Note: Some models do not support auto vin function, please type it in manually).

Last update on 2023-03-07 / Affiliate links / Images from Amazon Product Advertising API

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