Safety Recall 23S06 Transmission Assembly Inspection – 2022-2023 Ford F-150, Mustang, Explorer, Bronco, & 2023 Lincoln Aviator

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Ó Copyright 2023 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division February 13, 2023 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 23S06 Certain 2022-2023 Model Year Bronco, Explorer, F-150, Mustang and 2023 Aviator Vehicles Equipped With 10 Speed Automatic Transmission Transmission Assembly Inspection AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates F150 2022-2023 Dearborn 09-Nov-2022 through 13-Jan-2023 F150 2022-2023 Kansas City 18-Nov-2022 through 12-Jan-2023 Mustang 2022-2023 Flat Rock 01-Dec-2022 through 05-Jan-2023 Aviator 2023 Chicago 15-Nov-2022 through 26-Jan-2023 Explorer 2022-2023 Chicago 13-Nov-2022 through 27-Jan-2023 Explorer 2023 Hangzhou 09-Dec-2022 through 26-Dec-2022 Bronco 2022-2023 Michigan 14-Nov-2022 through 12-Jan-2023 Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS SAFETY RECALL In some of the affected vehicles, the transmission may contain a loose (extra) bolt introduced during the transmission assembly process quality review. A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.” Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury. SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers in the second quarter of 2023, when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall. IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall. CUSTOMER NOTIFICATION Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers. Ó Copyright 2023 Ford Motor Company PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-070 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : FEB 10, 2023 NHTSA Recall No. : 23V-070 Manufacturer Recall No. : 23S06 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 944 Estimated percentage with defect : 3 % Vehicle Information : Vehicle 1 : 2022-2023 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 297 Ford F-150 vehicles are affected. Production Dates : NOV 09, 2022 – JAN 13, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-070 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2023 Ford Mustang Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 27 Ford Mustang vehicles are affected. Production Dates : DEC 01, 2022 – JAN 05, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2023 Ford Explorer Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 396 Ford Explorer vehicles are affected. Production Dates : NOV 13, 2022 – JAN 27, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-070 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2022-2023 Ford Bronco Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 195 Ford Bronco vehicles are affected. Production Dates : NOV 14, 2022 – JAN 12, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 Lincoln Aviator Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 29 Lincoln Aviator vehicles are affected. Production Dates : NOV 15, 2022 – JAN 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The transmissions in affected vehicles may contain a loose (extra) bolt introduced during the transmission assembly process’ quality review. A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.” FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury. Part 573 Safety Recall Report 23V-070 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : During a quality assurance review at the transmission plant, certain transmissions were flagged for review, which included a re-assembly of the transmission. The transmission plant personnel performing the quality assurance review did not account for all bolts during assembly processes and inadvertently dropped or otherwise left a bolt loose inside the transmission. Identification of Any Warning that can Occur : A check engine light may illuminate and drivers may hear grinding noises from the transmission and poor transmission shift performance. Involved Components : Component Name 1 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-FD Component Name 2 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-SB Component Name 3 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-TB Component Name 4 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-VB Component Name 5 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-YA Part 573 Safety Recall Report 23V-070 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 6 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : MB3P-7000-RD Component Name 7 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : ML38-7000-EA Supplier Identification : Component Manufacturer Name : Ford Motor Company Address : 1 American Road Dearborn Michigan 48126 Country : United States Chronology : January 2023: On January 13, 2023, Ford’s Critical Concern Review Group (CCRG) initiated an investigation into reports of unintended movement of two 2023 model year Bronco vehicles at the vehicle assembly plant. On January 11, 2023, assembly plant personnel reported that the two vehicles rolled forward with the gear selector in the park position. On January 12, 2023, the transmissions from the two vehicles were inspected and a loose (extra) bolt was found inside each transmission, preventing the park pawl from engaging the parking gear. The CCRG investigation identified one (1) related warranty report from December 30, 2022. In that report, the customer brought their 2022 model year Ford Explorer to the dealership for transmission-related failures. The vehicle had 29 miles on the odometer. The dealer found a loose bolt inside the transmission. The CCRG investigation further determined that all transmissions with a loose bolt had been subject to a repair process at the transmission assembly plant. Ford Engineering conducted vehicle tests to determine the effects of a loose bolt in the transmission. Additionally, Ford Engineering inspected quarantined transmissions and vehicles to identify the rate of occurrence and the correct build date range. Ford is aware of one warranty claim, received December 30, 2022. On February 3rd, 2023, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any reports of accidents or injury related to this condition. Part 573 Safety Recall Report 23V-070 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their transmissions inspected and/or replaced. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be May 24, 2023. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : Remedy transmissions are manufactured without loose bolts inside the transmission. Identify How/When Recall Condition was Corrected in Production : Not required per 49 Part 573. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on February 13, 2023. Mailing of owner notification letters is expected to begin March 6, 2023, and is expected to be completed by March 10, 2023. Planned Dealer Notification Date : FEB 13, 2023 – FEB 13, 2023 Planned Owner Notification Date : FEB 27, 2023 – MAR 03, 2023 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-070 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Ford Motor Company Submission Date : FEB 17, 2023 NHTSA Recall No. : 23V-070 Manufacturer Recall No. : 23S06 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 944 Estimated percentage with defect : 3 % Vehicle Information : Vehicle 1 : 2022-2023 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 297 Ford F-150 vehicles are affected. Production Dates : NOV 09, 2022 – JAN 13, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-070 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2023 Ford Mustang Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 27 Ford Mustang vehicles are affected. Production Dates : DEC 01, 2022 – JAN 05, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2023 Ford Explorer Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 396 Ford Explorer vehicles are affected. Production Dates : NOV 13, 2022 – JAN 27, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-070 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2022-2023 Ford Bronco Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 195 Ford Bronco vehicles are affected. Production Dates : NOV 14, 2022 – JAN 12, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 Lincoln Aviator Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 29 Lincoln Aviator vehicles are affected. Production Dates : NOV 15, 2022 – JAN 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The transmissions in affected vehicles may contain a loose (extra) bolt introduced during the transmission assembly process’ quality review. A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.” FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury. Part 573 Safety Recall Report 23V-070 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : During a quality assurance review at the transmission plant, certain transmissions were flagged for review, which included a re-assembly of the transmission. The transmission plant personnel performing the quality assurance review did not account for all bolts during assembly processes and inadvertently dropped or otherwise left a bolt loose inside the transmission. Identification of Any Warning that can Occur : A check engine light may illuminate and drivers may hear grinding noises from the transmission and poor transmission shift performance. Involved Components : Component Name 1 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-FD Component Name 2 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-SB Component Name 3 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-TB Component Name 4 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-VB Component Name 5 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-YA Part 573 Safety Recall Report 23V-070 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 6 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : MB3P-7000-RD Component Name 7 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : ML38-7000-EA Supplier Identification : Component Manufacturer Name : Ford Motor Company Address : 1 American Road Dearborn Michigan 48126 Country : United States Chronology : January 2023: On January 13, 2023, Ford’s Critical Concern Review Group (CCRG) initiated an investigation into reports of unintended movement of two 2023 model year Bronco vehicles at the vehicle assembly plant. On January 11, 2023, assembly plant personnel reported that the two vehicles rolled forward with the gear selector in the park position. On January 12, 2023, the transmissions from the two vehicles were inspected and a loose (extra) bolt was found inside each transmission, preventing the park pawl from engaging the parking gear. The CCRG investigation identified one (1) related warranty report from December 30, 2022. In that report, the customer brought their 2022 model year Ford Explorer to the dealership for transmission-related failures. The vehicle had 29 miles on the odometer. The dealer found a loose bolt inside the transmission. The CCRG investigation further determined that all transmissions with a loose bolt had been subject to a repair process at the transmission assembly plant. Ford Engineering conducted vehicle tests to determine the effects of a loose bolt in the transmission. Additionally, Ford Engineering inspected quarantined transmissions and vehicles to identify the rate of occurrence and the correct build date range. Ford is aware of one warranty claim, received December 30, 2022. On February 3rd, 2023, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any reports of accidentsor injury related to this condition. Part 573 Safety Recall Report 23V-070 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have their transmissions inspected and/or replaced. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be May 24, 2023. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : Remedy transmissions are manufactured without loose bolts inside the transmission. Identify How/When Recall Condition was Corrected in Production : Not required per 49 Part 573. Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on February 13, 2023. Mailing of owner notification letters is expected to begin February 27, 2023, and is expected to be completed by March 03, 2023. Planned Dealer Notification Date : FEB 13, 2023 – FEB 13, 2023 Planned Owner Notification Date : FEB 27, 2023 – MAR 03, 2023 * NR – Not Reported

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Ó Copyright 2023 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division February 28, 2023 TO: All U.S. Ford and Lincoln Dealers SUBJECT: REF: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 23S06 – Supplement #1 Certain 2022-2023 Model Year Bronco, Explorer, F-150, Mustang and 2023 Aviator Vehicles Equipped With 10 Speed Automatic Transmission Transmission Assembly Inspection NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 23S06 Dated: February 13, 2023 New! REASON FOR THIS SUPPLEMENT • Affected Vehicles: The affected vehicles were incorrectly listed as including 2023 Explorer built at Hangzhou assembly plant. All affected vehicles were correctly identified in OASIS and FSA VIN lists. AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates F150 2022-2023 Dearborn 09-Nov-2022 through 13-Jan-2023 F150 2022-2023 Kansas City 18-Nov-2022 through 12-Jan-2023 Mustang 2022-2023 Flat Rock 01-Dec-2022 through 05-Jan-2023 Aviator 2023 Chicago 15-Nov-2022 through 26-Jan-2023 Explorer 2022-2023 Chicago 13-Nov-2022 through 27-Jan-2023 Bronco 2022-2023 Michigan 14-Nov-2022 through 12-Jan-2023 Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS SAFETY RECALL In some of the affected vehicles, the transmission may contain a loose (extra) bolt introduced during the transmission assembly process quality review. A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.” Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury. SERVICE ACTION DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers in the second quarter of 2023, when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall. Ó Copyright 2023 Ford Motor Company IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall. CUSTOMER NOTIFICATION Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer

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