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February 10, 2023 NHTSA CAMPAIGN NUMBER: 23V070000
Loose Bolt in Transmission May Cause Rollaway
The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury.
NHTSA Campaign Number: 23V070
Manufacturer Ford Motor Company
Components POWER TRAIN
Potential Number of Units Affected 1,138
Summary
Ford Motor Company (Ford
) is recalling certain 2022-2023 F-150, Mustang
, Explorer, Bronco, and 2023 Lincoln
Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.”
Remedy
Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford
’s number for this recall is 23S06.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
August 4, 2023
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 23S06 – Supplement #2
Certain 2022-2023 Model Year Bronco, Explorer, F-150, Mustang and 2023 Aviator
Vehicles Equipped With 10 Speed Automatic Transmission
Transmission Assembly Inspection
REASON FOR THIS SUPPLEMENT
- Parts List: The parts list had the incorrect transmission insulator bolts listed for 2022-2023 F150 10R80 transmission.
AFFECTED VEHICLES
Vehicle | Model Year | Approximate Volume | Assembly Plant | Build Dates |
F150 | 2022-2023 | 277 | Dearborn | 09-Nov-2022 through 19-Jan-2023 |
F150 | 2022-2023 | 42 | Kansas City | 18-Nov-2022 through 19-Jan-2023 |
Mustang![]() | 2022-2023 | 30 | Flat Rock | 01-Dec-2022 through 09-Jan-2023 |
Aviator | 2023 | 32 | Chicago | 15-Nov-2022 through 26-Jan-2023 |
Explorer | 2022-2023 | 451 | Chicago | 13-Nov-2022 through 29-Jan-2023 |
Bronco | 2022-2023 | 306 | Michigan | 14-Nov-2022 through 09-Feb-2023 |
Total U.S. vehicle population 1138.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the transmission may contain a loose (extra) bolt introduced during the transmission assembly process quality review. A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.” Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect the transmission for a loose (bonus) bolt. If a bolt is found, dealers are to replace the transmission assembly. This service must be performed on all affected vehicles at no charge to the vehicle owner.
NOTE: Dealers are required to use a borescope that meets specific criteria listed in the table on page 4 of Attachment II. Dealers should have a borescope
on hand that meets these specifications before scheduling a service appointment.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters were mailed the week of April 17, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
SOLD VEHICLES
- Ford
has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealers for an appointment to have their vehicles remedied as soon as practicable.
- Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title-branded and salvaged vehicles are eligible for this recall.
RENTAL VEHICLES
For F-150 10R80MHT equipped vehicles, dealers are pre-approved for up to 1 day for a comparable rental vehicle to complete the inspection. If the inspection on any vehicle leads to transmission replacement, dealers are pre-approved for up to 5 days for a comparable rental vehicle. Follow Extended Service Plan (ESP) guidelines for dollar amounts. Rentals will only be reimbursed for the day(s) the vehicle is at the dealership for part replacement. Prior approval for more than 5 rental day(s) is required from the SSSC. Contact the SSSC via the SSSC Web Contact Site for consideration and approval if appropriate.
OWNER REFUNDS
- This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
- Ford
Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford
Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
- Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford
to be excessive, will not be reimbursed.
- Refunds will only be provided for the cost associated with transmission repair and/or replacement.
TOWING
Towing should not be required. If there is a special circumstance where towing is required, dealers are to contact the SSSC for approval.
PICK-UP AND DELIVERY
All customers affected by this program have the option of complimentary Vehicle Pick-up & Delivery service (at participating dealers). Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details.
LINCOLN PICKUP AND DELIVERY
Owners of 2017 MY and newer Lincoln vehicles have the option of requesting pickup and delivery service with a Lincoln
loaner (up to 2 days), from their dealership. For details, reference EFC12060, 2023 Lincoln
Pickup & Delivery Updates. Claim any additional rental days approved by the SSSC as instructed. Claim the difference between pre-approved days, or any additional rental days approved by the SSSC as instructed.
ALTERNATIVE TRANSPORTATION
If a customer is unable or does not wish to rent a vehicle but still requires transportation, the rental reimbursement allowance can be used for alternative transportation. Alternative transportation is approved for $100 per day for both Ford and Lincoln
customers. The dollar-per-day allowance can be cumulative across multiple rides per day (e.g. ride to work $20 and ride home $24).
- Alternative transportation reimbursement can be claimed for both short-term and long-term scenarios.
- Any amount over the cost-per-day limits will be the customer’s responsibility.
- The customer will need to pay upfront and provide proof of payment to the dealer.
- Dealers will then need to submit for reimbursement following the Rental Vehicle Reimbursement Process and then refund the customer.
Examples of alternative transportation:
- Taxi
- Public Transportation – Subway, Train, or Bus
- Rideshare alternatives (Uber, Lyft, etc.)
PARTS REQUIREMENTS
NOTE: Parts listed below are one-time-use parts necessary for the borescope inspection. Not all vehicle/powertrain configurations require one-time-use parts for the inspection procedure.
Part Number | Description | Order Quantity |
2022-2023 Bronco – 2.7/3.0L – With Sway Bar Disconnect – Inspection Parts | ||
W520214-S440 | Sway Bar Disconnect Nuts (package of 2) | 1 |
W721449-S439![]() | Sway Bar Disconnect Bolts (package of 2) | 1 |
W720545-S442![]() | Transmission Fluid Cooler Tube Bolt (package of 4) | 1 |
2022-2023 Bronco – 2.3L – With Sway Bar Disconnect – Inspection Parts | ||
W520214-S440 | Sway Bar Disconnect Nuts (package of 2) | 1 |
W721449-S439![]() | Sway Bar Disconnect Bolts (package of 2) | 1 |
2022-2023 Aviator/Explorer – 10R80 MHT – Inspection Parts | ||
W715131-S442![]() | Transmission Fluid Cooler Tube Bolts (package of 4) | 1 |
2022-2023 F-150 – 10R80 – Inspection Parts | ||
W711140-S901![]() | Transmission Insulator Bolts and Washers (RWD) | 3 |
W718353-S900![]() | Transmission Insulator Bolts (4WD) (package of 4) | 1 |
Part Number | Description | Order Quantity |
2022-2023 F-150 – 10R80MHT – Inspection Parts | ||
W520514-S440 | Catalytic Converter Nut | 4 |
ML3Z-5C226-A![]() | Catalytic Converter Gasket | 2 |
FL3Z-6775-D![]() | Self-Adhesive Heat Shield | 1 |
W520114-S442![]() | Transmission Support Crossmember Nuts
(package of 4) | 1 |
W714418-S439 | Transmission Support Crossmember Bolts
(package of 4) | 1 |
W709771-S440 | Transmission Mount Nuts | 2 |
W711140-S901![]() | Transmission Insulator Bolts and Washers (RWD) | 3 |
W718926-S900![]() | Transmission Insulator Bolts (4WD) (package of 4) | 1 |
Transmission Fluid – All | ||
XT-12-QULV | Motorcraft® MERCON® ULV Automatic Transmission Fluid | Up to13 quarts |
Part Number | Description | Order Quantity |
*7000* | Transmission Assembly (Requires Prior Approval) | 1 |
NOTE: For additional required parts such as gaskets, fasteners, seals, etc. refer to the Workshop Manual (WSM) procedures. ALL transmission assembly replacements require the replacement of some one-time-use fasteners.
Less than 2% of the affected vehicle population is expected to require transmission assembly replacement.
BORESCOPE SELECTION CRITERIA
A borescope meeting or exceeding the specific criteria in the table below is required to complete the inspection process. ONLY a borescope
meeting or exceeding these specifications should be used. Dealers should have a borescope
on hand that meets or exceeds these specifications before scheduling a service appointment.
Description | Units | Min | Max |
Camera Diameter | mm | 1mm | 6.0 mm |
Video Resolution | pixels | 160×240 | No max |
Focal Length (perception depth) | mm (in) | 12.7mm (1/2 in) | No max |
Field of View (front camera) | degrees | 50 | 180 |
Field of View (side camera) | degrees | Nice to have | Nice to have |
Cable Length* | Inches (mm) | 24 inches (610 mm) | No max |
Waterproof Rating | IP66 – IP69 | IP67 | No max |
Temperature Rating | Deg F (deg C) | Range from 32 deg F (0 deg C) to at least 122 deg F (50 deg C) | No Max |
NOTE: The camera attachment to the cable end must be a smooth transition with no raised lip/edge. A raised edge or lip at the camera connection could cause it to get stuck in the transmission and require complete disassembly. A metal braided cable is highly recommended. DO NOT attempt to use a borescope that has a camera larger than 6.0 mm diameter.
CERTAIN 2022-2023 MODEL YEAR AVIATOR, EXPLORER, MUSTANG, F-150 AND BRONCO VEHICLES EQUIPPED WITH A 10R60, 10R80 OR 10R80MHT TRANSMISSION — TRANSMISSION ASSEMBLY INSPECTION
SERVICE PROCEDURE
1. Remove the transmission fluid pan, gasket and filter. Follow the Workshop Manual (WSM) procedures in Section 307-01.
2. Inspect the transmission fluid pan. Is a bolt present in the pan?
YES – Submit a photo of the bolt found in the transmission assembly, the VIN, and the transmission oil pan removed. Replace the transmission. Follow the WSM procedures in Section 307-01. This completes the Field Service Action (FSA).
NO – Proceed to Step 3.
3. If equipped, remove the transmission fluid auxiliary pump. Follow the WSM procedures in Section 307-01.
Torque: 97 lb.in (11 Nm).
4. Remove the bolt and position aside the output shaft speed sensor. See Figure 2.
NOTE: Allow the transmission to drain until the fluid is completely removed from the assembly.
NOTE: Borescope cameras are sensitive to extreme heat. Allow the transmission to cool if extremely hot.
5. Visually inspect the park pawl area for a bolt. See Figure 3. Is a bolt present?
YES – Submit a photo of the bolt found in the transmission assembly, the VIN, and the transmission oil pan removed. Replace the transmission. Follow the WSM procedures in Section 307-01.
This completes the FSA.
NO – Proceed to Step 6.
NOTICE: The following procedure requires the use of a specific borescope. See table on Page 1. ONLY use a borescope
that meets or exceeds this criteria. Any other borescope
may get stuck in the transmission assembly. If you need to order a borescope
to complete the inspection, please contact the SSSC for approval BEFORE ordering one or proceeding with the inspection.
6. Measure 22 in (558 mm) from the tip of the camera and place a mark using a paint marker or tape. See Figure 4.
NOTE: See Figure 5 for examples of possible bolt location.
7. Insert the borescope through the opening beside the park pawl until the mark placed in the previous Step lines up with the transmission fluid pan mounting surface. See Figure 6.
NOTE: If you see transmission gears on the borescope display screen, the camera cable fed through the wrong area remove the borescope
and repeat Step 7. Bending a curve in the cable can assist in directing the camera to the proper location. See Figure 7.
NOTE: Empty transmission housing used for clarity.
8. While watching the borescope display screen for a bolt, slowly remove the borescope
camera cable.
See Figure 8. Was a bolt found using the borescope?
NOTE: If you are unsure if you have viewed the entire cavity, shine a light through the Output Shaft Speed (OSS) Sensor cavity with the borescope light turned off. If you see the light through the OSS cavity, the borescope
is fully inserted.
YES – Submit a photo of the bolt found in the transmission assembly, the VIN, and the transmission oil pan removed. Replace the transmission. Follow the WSM procedures in Section 307-01.
This completes the FSA.
NO – Repeat Steps 7 through 8 a total of 5 times. If no bolt is found after 5 inspections. Reassemble the vehicle by reversing the disassembly procedures. This completes the FSA.
NOTE: There is a very low probability that a bolt will be found in the transmission. If there is a bolt in the transmission, there will typically be other indicators such as excess metal debris or marks on the interior of the housing found during the borescope inspection.
Chronology :
January 2023:
On January 13, 2023, Ford’s Critical Concern Review Group (CCRG) initiated an investigation into reports of unintended movement of two 2023 model year Bronco vehicles at the vehicle assembly plant.
On January 11, 2023, assembly plant personnel reported that the two vehicles rolled forward with the gear selector in the park position.
On January 12, 2023, the transmissions from the two vehicles were inspected and a loose (extra) bolt was found inside each transmission, preventing the park pawl from engaging the parking gear.
The CCRG investigation identified one (1) related warranty report from December 30, 2022. In that report, the customer brought their 2022 model year Ford Explorer to the dealership for transmission-related failures. The vehicle had 29 miles on the odometer. The dealer found a loose bolt inside the transmission.
The CCRG investigation further determined that all transmissions with a loose bolt had been subject to a repair process at the transmission assembly plant.
Ford Engineering conducted vehicle tests to determine the effects of a loose bolt in the transmission. Additionally, Ford
Engineering inspected quarantined transmissions and vehicles to identify the rate of occurrence and the correct build date range. Ford
is aware of one warranty claim, received December 30, 2022.
On February 3rd, 2023, Ford’s Field Review Committee reviewed the concern and approved a field action.
Ford is not aware of any reports of accidents or injury related to this condition.
9 Affected Products
Vehicles
MAKE | MODEL | YEAR |
FORD![]() | BRONCO | 2022-2023 |
FORD![]() | EXPLORER | 2022-2023 |
FORD![]() | F-150 | 2022-2023 |
FORD![]() | MUSTANG![]() | 2022-2023 |
LINCOLN![]() | AVIATOR | 2023 |
16 Associated Documents
Recall Acknowledgement
RCAK-23V070-1096.pdf 645.367KB
Defect Notice 573 Report
RCLRPT-23V070-4522.PDF 219.157KB
Manufacturer Notices(to Dealers,etc) – Dealer Advance Notice re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 23S06 Certain 2022-2023 Model Year Bronco, Explorer, F-150, Mustang and 2023 Aviator Vehicles Equipped With 10 Speed Automatic Transmission Transmission Assembly Inspection
Recall 573 Report – 2/17/23
RCLRPT-23V070-2642.PDF 219.162KB
Manufacturer Notices(to Dealers,etc) – Dealer Advance Notice re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 23S06 – Supplement #1 Certain 2022-2023 Model Year Bronco, Explorer, F-150, Mustang and 2023 Aviator Vehicles Equipped With 10 Speed Automatic Transmission Transmission Assembly Inspection
Recall 573 Report – 3/8/23
RCLRPT-23V070-3731.PDF 219.186KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-23V070-1734.pdf 47.077KB
Manufacturer Notices(to Dealers,etc) – Advance Safety Notice re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 23S06 – Supplement #2 Certain 2022-2023 Model Year Bronco, Explorer, F-150, Mustang and 2023 Aviator Vehicles Equipped With 10 Speed Automatic Transmission Transmission Assembly Inspection
Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 23S06 Certain 2022-2023 Model Year Bronco, Explorer, F-150, Mustang and 2023 Aviator Vehicles Equipped With 10 Speed Automatic Transmission Transmission Assembly Inspection
RCMN-23V070-2388.pdf 1747.747KB
Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 23S06 – Supplement #1 Certain 2022-2023 Model Year Bronco, Explorer, F-150, Mustang and 2023 Aviator Vehicles Equipped With 10 Speed Automatic Transmission Transmission Assembly Inspection
RCMN-23V070-6488.pdf 1858.826KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-23V070-2231.pdf 47.012KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V070-0194.pdf 50.389KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V070-4589.pdf 50.486KB
Recall Quarterly Report #1, 2023-2
RCLQRT-23V070-2978.PDF 211.144KB
Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 23S06 – Supplement #2 Certain 2022-2023 Model Year Bronco, Explorer, F-150, Mustang and 2023 Aviator Vehicles Equipped With 10 Speed Automatic Transmission Transmission Assembly Inspection
RCMN-23V070-4718.pdf 1831.158KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V070-5007.PDF 211.382KB
Latest Recalls Documents
- TRIAX ULV ATF is a 100% synthetic product designed for the late generation high-speed automatic electronically controlled transmissions found in a variety of newer vehicles
- Fully compliant with OEM requirements for applications requiring / compatible with Mercon ULV, Dexron ULV, WSS-M2C949-A or MB 2236.17, and other ULV applications in European and US cars, trucks and SUVs
- High shear and oxidation stability for uncompromised long term shifting performance; excellent load bearing capacity for heavy duty applications
- Very low pour point for outstanding performance and fuel economy during cold weather, down to -50 F
- Prevents shudder, gear wear, sticking, and vibration; maintains optimal frictional stability for the full duration of its life; exceptionally smooth shifting and efficient torque transfer, even under severe loads such a towing or hauling
SEOCONTENT-START
April 2023
0917 23S06 FNP/DTB123S061
Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121 1904
1 of 4 A/1/000001/1
© Copyright 2023 Ford Motor Company
– –
771812148969 A/1/000001/1
/.././//0/..010111/./.1./00/./0.00../01011//01/0.1/..1.1..0//1011
JOHN A. SAMPLE 123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 23S06 / NHTSA Recall 23V070
2023 F-150 Ford Truck
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, there may be a loose (extra) bolt inside the transmission assembly. What is the risk? A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.” Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury. What will Ford and your dealer do? Ford Motor Company is working closely with its suppliers to produce parts for this repair. When parts become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge (parts and labor). Parts are anticipated to be available in the second quarter of 2023. What should you do? When parts are available, Ford Motor Company will send a letter to inform you that parts are available and to contact your dealer to schedule a repair. In the interim, if you experience a grinding noise coming from your transmission or difficulties shifting into the Park position, please contact your dealer immediately.
Ford has not issued instructions to stop driving your vehicle under this safety recall. When parts are available, you should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. What should you do (continued)?
If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions.
If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 23V070.
Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. Thank you for your attention to this important matter. Ford Customer Service Division 2 of 4
A/2/000001/1 © Copyright 2023 Ford Motor Company 09172
23S06 FNP/DTB123S061 Ford Motor Company
División de Servicio al Cliente de Ford
P. O. Box 1904
Dearborn, Michigan 48121 – –
771812148969 A/3/000001/1
/.././//0/..010111/./.1./00/./0.00../01011//01/0.1/..1.1..0//1011 JOHN A. SAMPLE 123 SAMPLE ST
SAMPLE CITY, MI 12345-6789 Abril de 2023 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de Campaña 23S06 / Campaña 23V070 de la NHTSA 2023 F-150 Ford Truck
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU.
Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Es posible que haya un tornillo flojo (adicional) en el interior del ensamble de la transmisión de su vehículo. ¿Qué riesgo existe? Un tornillo flojo en el interior de la transmisión podría impedir que la transmisión logre el estacionamiento al bloquear el trinquete de estacionamiento y no dejar que el engrane se acople en estacionamiento, a pesar de que la posición del cambiador de velocidades podría indicar que el vehículo ha sido cambiado a “ESTACIONAMIENTO”. La pérdida de la capacidad de asegurar el trinquete de estacionamiento podría generar un movimiento no intencionado del vehículo, lo cual aumenta el riesgo de choque o de sufrir lesiones. ¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company colabora estrechamente con sus proveedores para fabricar las piezas para esta reparación. Cuando estas estén disponibles, Ford Motor Company le avisará mediante correo para programar una cita de servicio con su distribuidor y así realizar las reparaciones sin costo alguno (piezas y mano de obra). Se prevé que las piezas estarán disponibles en el segundo trimestre de 2023. 3 of 4 ¿Qué debe hacer? Cuando las piezas estén disponibles, Ford Motor Company le enviará una carta para informarle la disponibilidad de estas y solicitarle que se comunique con su distribuidor a fin de programar la reparación. En el intertanto, si experimenta un ruido de lijado proveniente de su transmisión o dificultades al cambiar a la posición de Estacionamiento, comuníquese de inmediato con su distribuidor.
09172 A/3/000001/1 © Copyright 2023 Ford, División de Servicio al Cliente 23S06 FNP/DTB123S061 4 of 4
A/4/00
/1
09172
23S06 FNP/DTB123S061
¿Qué debe hacer? (continuación)
ad, Ford no ha emitido instrucciones de no
, deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible.
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar.
Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al
1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 23V070 de la NHTSA.
Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días.
NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente
© Copyright 2023 Ford, División de Servicio al Cliente
**************************************************************************************************************
March 2023
0408 23S06 FNP/DTB123S061
Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121 1904
1 of 4 A/1/000001/1
© Copyright 2023 Ford Motor Company
– –
771794488250 A/1/000001/1
..000./10../…/.1/00…/.01/./110/1.11/1100.01/.0.//..1/./1.0///
JOHN A. SAMPLE 123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 23S06 / NHTSA Recall 23V070
2023 Bronco
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, there may be a loose (extra) bolt inside the transmission assembly. What is the risk? A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.” Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury. What will Ford and your dealer do? Ford Motor Company is working closely with its suppliers to produce parts for this repair. When parts become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge (parts and labor). Parts are anticipated to be available in the second quarter of 2023. What should you do? When parts are available, Ford Motor Company will send a letter to inform you that parts are available and to contact your dealer to schedule a repair. In the interim, if you experience a grinding noise coming from your transmission or difficulties shifting into the Park position, please contact your dealer immediately.
Ford has not issued instructions to stop driving your vehicle under this safety recall. When parts are available, you should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. What should you do (continued)?
If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions.
If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 23V070.
Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. Thank you for your attention to this important matter. Ford Customer Service Division 2 of 4
A/2/000001/1 © Copyright 2023 Ford Motor Company 04081
23S06 FNP/DTB123S061 Ford Motor Company
División de Servicio al Cliente de Ford
P. O. Box 1904
Dearborn, Michigan 48121 – –
771794488250 A/3/000001/1
..000./10../…/.1/00…/.01/./110/1.11/1100.01/.0.//..1/./1.0/// JOHN A. SAMPLE 123 SAMPLE ST
SAMPLE CITY, MI 12345-6789 Marzo de 2023 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de Campaña 23S06 / Campaña 23V070 de la NHTSA 2023 Bronco
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU.
Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Es posible que haya un tornillo flojo (adicional) en el interior del ensamble de la transmisión de su vehículo. ¿Qué riesgo existe? Un tornillo flojo en el interior de la transmisión podría impedir que la transmisión logre el estacionamiento al bloquear el trinquete de estacionamiento y no dejar que el engrane se acople en estacionamiento, a pesar de que la posición del cambiador de velocidades podría indicar que el vehículo ha sido cambiado a “ESTACIONAMIENTO”. La pérdida de la capacidad de asegurar el trinquete de estacionamiento podría generar un movimiento no intencionado del vehículo, lo cual aumenta el riesgo de choque o de sufrir lesiones. ¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company colabora estrechamente con sus proveedores para fabricar las piezas para esta reparación. Cuando estas estén disponibles, Ford Motor Company le avisará mediante correo para programar una cita de servicio con su distribuidor y así realizar las reparaciones sin costo alguno (piezas y mano de obra). Se prevé que las piezas estarán disponibles en el segundo trimestre de 2023. 3 of 4 ¿Qué debe hacer? Cuando las piezas estén disponibles, Ford Motor Company le enviará una carta para informarle la disponibilidad de estas y solicitarle que se comunique con su distribuidor a fin de programar la reparación. En el intertanto, si experimenta un ruido de lijado proveniente de su transmisión o dificultades al cambiar a la posición de Estacionamiento, comuníquese de inmediato con su distribuidor.
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¿Qué debe hacer? (continuación)
ad, Ford no ha emitido instrucciones de no
, deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible.
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar.
Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al
1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 23V070 de la NHTSA.
Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días.
NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente
© Copyright 2023 Ford, División de Servicio al Cliente
**************************************************************************************************************
May 2023
09172
23S06 FPA/DTB143S061
Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121 1904
1 of 4
A/1/000001/1
© Copyright 2023 Ford Motor Company
– –
771822993776 A/1/000001/1
/1/1/00.0111//.00/.//1011./0/11/1.10//.//0.0/001/011….1.0…/0.
JOHN A. SAMPLE 123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 23S06 / NHTSA Recall 23V070
2023 F-150 Ford Truck
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, there may be a loose (extra) bolt inside the transmission assembly. What is the risk? A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.” Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury. What will Ford and your dealer do? Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect your transmission and replace it if a bolt is found free of charge (parts and labor). How long will it take? The time needed for this inspection is less than 1/2 day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. In addition, your vehicle will require an inspection to determine if parts need to be ordered. Additional time will be required if the transmission needs replacement. What should you do? Please call your dealer without delay and request a service date for Recall 23S06. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. What should you do? (continued) Do you need a rental vehicle? What if you no longer own this vehicle? Can we assist you further?
Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable.
If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions.
Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed.
Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If your dealer determines that transmission replacement is required and needs your vehicle overnight, your dealer is authorized to provide a rental vehicle for your personal transportation at no charge (except for fuel and insurance) while your vehicle is at the dealership for repairs. Please see your dealer for guidelines and limitations. If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.
You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: ford.com/support.
For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).
FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: fleet.ford.com.
Representatives are available Monday through Friday: 7:00AM – 11:00PM and Saturday 7:00AM – 5:00PM (Eastern Time).
If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 23V070. Thank you for your attention to this important matter. Ford Customer Service Division 2 of 4
A/2/000001/1 © Copyright 2023 Ford Motor Company 09172
23S06 FPA/DTB143S061 Ford Motor Company
División de Servicio al Cliente de Ford
P. O. Box 1904
Dearborn, Michigan 48121 – –
771822993776 A/3/000001/1
/1/1/00.0111//.00/.//1011./0/11/1.10//.//0.0/001/011….1.0…/0. JOHN A. SAMPLE 123 SAMPLE ST
SAMPLE CITY, MI 12345-6789 Mayo de 2023 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de Campaña 23S06 / Campaña 23V070 de la NHTSA 2023 F-150 Ford Truck
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU.
Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Es posible que haya un tornillo flojo (adicional) en el interior del ensamble de la transmisión de su vehículo. ¿Qué riesgo existe? Un tornillo flojo en el interior de la transmisión podría impedir que la transmisión logre el estacionamiento al bloquear el trinquete de estacionamiento y no dejar que el engrane se acople en estacionamiento, a pesar de que la posición del cambiador de velocidades podría indicar que el vehículo ha sido cambiado a “ESTACIONAMIENTO”. La pérdida de la capacidad de asegurar el trinquete de estacionamiento podría generar un movimiento no intencionado del vehículo, lo cual aumenta el riesgo de choque o de sufrir lesiones. ¿Qué medidas adoptarán Ford y su distribuidor? ¿Cuánto tiempo tomará? Las piezas para reparar su vehículo ya se encuentran disponibles. Ford Motor Company ha autorizado a su distribuidor a inspeccionar su transmisión y a reemplazarla si se encontrara un tornillo, sin costo alguno (piezas y mano de obra). El tiempo necesario para esta inspección será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. Además, se realizará una inspección del vehículo para determinar si se deben pedir piezas. Se requerirá tiempo adicional si es necesario reemplazar la transmisión. 3 of 4 ¿Qué debe hacer? Llame a su distribuidor lo antes posible y solicite una cita de servicio para llevar a cabo la Campaña 23S06. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta.
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23S06 FPA/DTB143S061
¿Qué debe hacer? (continuación) ¿Necesita un vehículo de alquiler? ¿Qué pasa si usted ya no es el propietario del vehículo? ¿Podemos hacer algo más por usted?
Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible.
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar.
Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo.
Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. Si su distribuidor determina que es necesario efectuar el reemplazo de la transmisión y el vehículo debe permanecer en las instalaciones durante la noche, el distribuidor está autorizado a ofrecerle un vehículo de alquiler para su transporte personal sin costo (excepto combustible y seguro) mientras su vehículo se encuentre en reparación. Comuníquese con su distribuidor para conocer las pautas y limitaciones. Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.
PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es ford.com/support.
Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este).
PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es fleet.ford.com.
Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y sábado de 7:00 a.m. a 5:00 p.m. (hora del este).
Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al
1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 23V070 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente © Copyright 2023 Ford, División de Servicio al Cliente
**************************************************************************************************************
April 2023
02854
23S06 FPA/DTB1C3S061
Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121 1904
1 of 4
A/1/000001/1
© Copyright 2023 Ford Motor Company
– –
771812144422 A/1/000001/1
.01..1010.1./0.///.01/0010//./00101/./0./1./.0///100//./00///10./
JOHN A. SAMPLE 123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 23S06 / NHTSA Recall 23V070
2023 Bronco
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, there may be a loose (extra) bolt inside the transmission assembly. What is the risk? A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.” Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury. What will Ford and your dealer do? Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect your transmission and replace it if a bolt is found free of charge (parts and labor). How long will it take? The time needed for this inspection is less than 1/2 day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. In addition, your vehicle will require an inspection to determine if parts need to be ordered. Additional time will be required if the transmission needs replacement. What should you do? Please call your dealer without delay and request a service date for Recall 23S06. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. What should you do? (continued) Do you need a rental vehicle? What if you no longer own this vehicle? Can we assist you further?
Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable.
If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions.
Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed.
Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If your dealer determines that transmission replacement is required and needs your vehicle overnight, your dealer is authorized to provide a rental vehicle for your personal transportation at no charge (except for fuel and insurance) while your vehicle is at the dealership for repairs. Please see your dealer for guidelines and limitations. If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.
You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: ford.com/support.
For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).
FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: fleet.ford.com.
Representatives are available Monday through Friday: 7:00AM – 11:00PM and Saturday 7:00AM – 5:00PM (Eastern Time).
If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety Recall 23V070. Thank you for your attention to this important matter. Ford Customer Service Division 2 of 4
A/2/000001/1 © Copyright 2023 Ford Motor Company 02854
23S06 FPA/DTB1C3S061 Ford Motor Company
División de Servicio al Cliente de Ford
P. O. Box 1904
Dearborn, Michigan 48121 – –
771812144422 A/3/000001/1
.01..1010.1./0.///.01/0010//./00101/./0./1./.0///100//./00///10./ JOHN A. SAMPLE 123 SAMPLE ST
SAMPLE CITY, MI 12345-6789 Abril de 2023 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de Campaña 23S06 / Campaña 23V070 de la NHTSA 2023 Bronco
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados de los EE. UU.
Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Es posible que haya un tornillo flojo (adicional) en el interior del ensamble de la transmisión de su vehículo. ¿Qué riesgo existe? Un tornillo flojo en el interior de la transmisión podría impedir que la transmisión logre el estacionamiento al bloquear el trinquete de estacionamiento y no dejar que el engrane se acople en estacionamiento, a pesar de que la posición del cambiador de velocidades podría indicar que el vehículo ha sido cambiado a “ESTACIONAMIENTO”. La pérdida de la capacidad de asegurar el trinquete de estacionamiento podría generar un movimiento no intencionado del vehículo, lo cual aumenta el riesgo de choque o de sufrir lesiones. ¿Qué medidas adoptarán Ford y su distribuidor? ¿Cuánto tiempo tomará? Las piezas para reparar su vehículo ya se encuentran disponibles. Ford Motor Company ha autorizado a su distribuidor a inspeccionar su transmisión y a reemplazarla si se encontrara un tornillo, sin costo alguno (piezas y mano de obra). El tiempo necesario para esta inspección será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. Además, se realizará una inspección del vehículo para determinar si se deben pedir piezas. Se requerirá tiempo adicional si es necesario reemplazar la transmisión. 3 of 4 ¿Qué debe hacer? Llame a su distribuidor lo antes posible y solicite una cita de servicio para llevar a cabo la Campaña 23S06. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta.
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A/4/00
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02854
23S06 FPA/DTB1C3S061
¿Qué debe hacer? (continuación) ¿Necesita un vehículo de alquiler? ¿Qué pasa si usted ya no es el propietario del vehículo? ¿Podemos hacer algo más por usted?
Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible.
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar.
Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo.
Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. Si su distribuidor determina que es necesario efectuar el reemplazo de la transmisión y el vehículo debe permanecer en las instalaciones durante la noche, el distribuidor está autorizado a ofrecerle un vehículo de alquiler para su transporte personal sin costo (excepto combustible y seguro) mientras su vehículo se encuentre en reparación. Comuníquese con su distribuidor para conocer las pautas y limitaciones. Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.
PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es ford.com/support.
Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este).
PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es fleet.ford.com.
Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y sábado de 7:00 a.m. a 5:00 p.m. (hora del este).
Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al
1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia: Campaña de seguridad 23V070 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente © Copyright 2023 Ford, División de Servicio al Cliente
**************************************************************************************************************
© Copyright 2023 Ford Motor Company
Stacy L. Balzer Ford Motor Company
Operating Director P. O. Box 1904
Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division
February 13, 2023
TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice –
Safety Recall 23S06
Certain 2022-2023 Model Year Bronco, Explorer, F-150, Mustang and 2023 Aviator Vehicles Equipped With 10 Speed Automatic Transmission
Transmission Assembly Inspection
AFFECTED VEHICLES
Vehicle Model Year Assembly Plant Build Dates
F150 2022-2023 Dearborn 09-Nov-2022 through 13-Jan-2023 F150 2022-2023 Kansas City 18-Nov-2022 through 12-Jan-2023 Mustang 2022-2023 Flat Rock 01-Dec-2022 through 05-Jan-2023 Aviator 2023 Chicago 15-Nov-2022 through 26-Jan-2023 Explorer 2022-2023 Chicago 13-Nov-2022 through 27-Jan-2023 Explorer 2023 Hangzhou 09-Dec-2022 through 26-Dec-2022 Bronco 2022-2023 Michigan 14-Nov-2022 through 12-Jan-2023
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the transmission may contain a loose (extra) bolt introduced during the transmission assembly process quality review. A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.” Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury.
SERVICE ACTION
DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers in the second quarter of 2023, when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.
CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and parts ordering
information have been provided to dealers. © Copyright 2023 Ford Motor Company
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
Stacy L. Balzer
**************************************************************************************************************
© Copyright 2023 Ford Motor Company
Stacy L. Balzer Ford Motor Company
Operating Director P. O. Box 1904
Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division
March 13, 2023
TO: All U.S. Ford and Lincoln Dealers
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice –
Safety Recall 23S06 – Supplement #2
Certain 2022-2023 Model Year Bronco, Explorer, F-150, Mustang and 2023 Aviator Vehicles Equipped With 10 Speed Automatic Transmission
Transmission Assembly Inspection
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice –
Safety Recall 23S06 – Supplement #1
Dated: February 28, 2023
New! REASON FOR THIS SUPPLEMENT
Affected Vehicles: Additional vehicles have been identified as affected by this inspection process, increasing the total population and affected build date ranges. All affected vehicles are identified in OASIS and FSA VIN lists.
AFFECTED VEHICLES
Vehicle Model Year Assembly Plant Build Dates
F150 2022-2023 Dearborn 09-Nov-2022 through 19-Jan-2023 F150 2022-2023 Kansas City 18-Nov-2022 through 19-Jan-2023 Mustang 2022-2023 Flat Rock 01-Dec-2022 through 19-Jan-2023 Aviator 2023 Chicago 15-Nov-2022 through 26-Jan-2023 Explorer 2022-2023 Chicago 13-Nov-2022 through 28-Jan-2023 Bronco 2022-2023 Michigan 14-Nov-2022 through 09-Feb-2023
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the transmission may contain a loose (extra) bolt introduced during the transmission assembly process quality review. A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.” Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury.
SERVICE ACTION
DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers in the second quarter of 2023, when it is anticipated that parts ordering information and repair instructions will be available to support this
safety recall. © Copyright 2023 Ford Motor Company
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is
published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.
CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
Stacy L. Balzer
**************************************************************************************************************
© Copyright 2023 Ford Motor Company
Stacy L. Balzer Ford Motor Company
Operating Director P. O. Box 1904
Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division
February 28, 2023
TO: All U.S. Ford and Lincoln Dealers
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice –
Safety Recall 23S06 – Supplement #1
Certain 2022-2023 Model Year Bronco, Explorer, F-150, Mustang and 2023 Aviator Vehicles Equipped With 10 Speed Automatic Transmission
Transmission Assembly Inspection
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice –
Safety Recall 23S06
Dated: February 13, 2023
New! REASON FOR THIS SUPPLEMENT
Affected Vehicles: The affected vehicles were incorrectly listed as including 2023 Explorer built at Hangzhou assembly plant. All affected vehicles were correctly identified in OASIS and FSA VIN lists.
AFFECTED VEHICLES
Vehicle Model Year Assembly Plant Build Dates
F150 2022-2023 Dearborn 09-Nov-2022 through 13-Jan-2023 F150 2022-2023 Kansas City 18-Nov-2022 through 12-Jan-2023 Mustang 2022-2023 Flat Rock 01-Dec-2022 through 05-Jan-2023 Aviator 2023 Chicago 15-Nov-2022 through 26-Jan-2023 Explorer 2022-2023 Chicago 13-Nov-2022 through 27-Jan-2023 Bronco 2022-2023 Michigan 14-Nov-2022 through 12-Jan-2023
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the transmission may contain a loose (extra) bolt introduced during the transmission assembly process quality review. A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.” Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury.
SERVICE ACTION
DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A complete Dealer Bulletin will be provided to dealers in the second quarter of 2023, when it is anticipated that parts ordering information and repair instructions will be available to support this
safety recall. © Copyright 2023 Ford Motor Company
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is
published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.
CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
Stacy L. Balzer
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-070
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Ford Motor Company FEB 10, 2023 NHTSA Recall No. : 23V-070 Manufacturer Recall No. : 23S06 Manufacturer Information :
Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive
Suite 500 Dearborn MI 48126-2738
Company phone : 1-866-436-7332
Population :
Number of potentially involved : 944 Estimated percentage with defect : 3 %
Vehicle Information : Vehicle 1 : 2022-2023 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 297 Ford F-150 vehicles are affected.
Production Dates : NOV 09, 2022 – JAN 13, 2023
VIN Range 1 : Begin : NR End : NR ntial Part 573 Safety Recall Report 23V-070 Page 2 Vehicle 2 : 2022-2023 Ford Mustang Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 27 Ford Mustang vehicles are affected.
Production Dates : DEC 01, 2022 – JAN 05, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2023 Ford Explorer Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 396 Ford Explorer vehicles are affected.
Production Dates : NOV 13, 2022 – JAN 27, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-070 Page 3 Vehicle 4 : 2022-2023 Ford Bronco Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order.
Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 195 Ford Bronco vehicles are affected.
Production Dates : NOV 14, 2022 – JAN 12, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 Lincoln Aviator Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 29 Lincoln Aviator vehicles are affected.
Production Dates : NOV 15, 2022 – JAN 26, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The transmissions in affected vehicles may contain a loose (extra) bolt introduced during the transmission assembly process’ quality review. A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.”
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-070 Page 4 Description of the Cause : During a quality assurance review at the transmission plant, certain transmissions were flagged for review, which included a re-assembly of the transmission. The transmission plant personnel performing the quality assurance review did not account for all bolts during assembly processes and inadvertently dropped or otherwise left a bolt loose inside the transmission. Identification of Any Warning
that can Occur : A check engine light may illuminate and drivers may hear grinding noises from the transmission and poor transmission shift performance. Involved Components : Component Name 1 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-FD Component Name 2 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-SB Component Name 3 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-TB Component Name 4 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-VB Component Name 5 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-YA The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-070 Page 5 Component Name 6 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : MB3P-7000-RD Component Name 7 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : ML38-7000-EA Supplier Identification : Component Manufacturer
Name : Ford Motor Company Address : 1 American Road
Dearborn Michigan 48126
Country : United States Chronology :
January 2023:
On January 13, 2023, Ford’s Critical Concern Review Group (CCRG) initiated an investigation into reports of unintended movement of two 2023 model year Bronco vehicles at the vehicle assembly plant. On January 11, 2023, assembly plant personnel reported that the two vehicles rolled forward with the gear selector in the park position. On January 12, 2023, the transmissions from the two vehicles were inspected and a loose (extra) bolt was found inside each transmission, preventing the park pawl from engaging the parking gear. The CCRG investigation identified one (1) related warranty report from December 30, 2022. In that report, the customer brought their 2022 model year Ford Explorer to the dealership for transmission-related failures. The vehicle had 29 miles on the odometer. The dealer found a loose bolt inside the transmission. The CCRG investigation further determined that all transmissions with a loose bolt had been subject to a repair process at the transmission assembly plant. Ford Engineering conducted vehicle tests to determine the effects of a loose bolt in the transmission. Additionally, Ford Engineering inspected quarantined transmissions and vehicles to identify the rate of occurrence and the correct build date range. Ford is aware of one warranty claim, received December 30, 2022. On February 3rd, 2023, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any reports of accidentsor injury related to this condition. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-070
Page 6
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a
Ford or Lincoln dealer to have their transmissions inspected and/or replaced. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be May 24, 2023. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Remedy transmissions are manufactured without loose bolts inside the transmission.
Not required per 49 Part 573. Recall Schedule :
Description of Recall Schedule : Notification to dealers is expected to occur on February 13, 2023.
Mailing of owner notification letters is expected to begin March 6, 2023, and is expected to be completed by March 10, 2023.
Planned Dealer Notification Date : FEB 13, 2023 – FEB 13, 2023
Planned Owner Notification Date : FEB 27, 2023 – MAR 03, 2023
* NR – Not Reported
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-070
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Ford Motor Company MAR 08, 2023 NHTSA Recall No. : 23V-070 Manufacturer Recall No. : 23S06 Manufacturer Information :
Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive
Suite 500 Dearborn MI 48126-2738
Company phone : 1-866-436-7332
Population :
Number of potentially involved : 1,138 Estimated percentage with defect : 3 %
Vehicle Information : Vehicle 1 : 2022-2023 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 319 Ford F-150 vehicles are affected.
Production Dates : NOV 09, 2022 – JAN 19, 2023
VIN Range 1 : Begin : NR End : NR ntial Part 573 Safety Recall Report 23V-070 Page 2 Vehicle 2 : 2022-2023 Ford Mustang Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 30 Ford Mustang vehicles are affected.
Production Dates : DEC 01, 2022 – JAN 19, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2023-2023 Lincoln Aviator Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 32 Lincoln Aviator vehicles are affected.
Production Dates : NOV 15, 2022 – JAN 26, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-070 Page 3 Vehicle 4 : 2022-2023 Ford Bronco Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order.
Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 306 Ford Bronco vehicles are affected.
Production Dates : NOV 14, 2022 – FEB 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2022-2023 Ford Explorer Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 451 Ford Explorer vehicles are affected.
Production Dates : NOV 13, 2022 – JAN 28, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The transmissions in affected vehicles may contain a loose (extra) bolt introduced during the transmission assembly process’ quality review. A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.”
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-070 Page 4 Description of the Cause : During a quality assurance review at the transmission plant, certain transmissions were flagged for review, which included a re-assembly of the transmission. The transmission plant personnel performing the quality assurance review did not account for all bolts during assembly processes and inadvertently dropped or otherwise left a bolt loose inside the transmission. Identification of Any Warning
that can Occur : A check engine light may illuminate and drivers may hear grinding noises from the transmission and poor transmission shift performance. Involved Components : Component Name 1 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-FD Component Name 2 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-SB Component Name 3 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-TB Component Name 4 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-VB Component Name 5 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-YA The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-070 Page 5 Component Name 6 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : MB3P-7000-RD Component Name 7 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : ML38-7000-EA Supplier Identification : Component Manufacturer
Name : Ford Motor Company Address : 1 American Road
Dearborn Michigan 48126
Country : United States Chronology :
January 2023:
On January 13, 2023, Ford’s Critical Concern Review Group (CCRG) initiated an investigation into reports of unintended movement of two 2023 model year Bronco vehicles at the vehicle assembly plant. On January 11, 2023, assembly plant personnel reported that the two vehicles rolled forward with the gear selector in the park position. On January 12, 2023, the transmissions from the two vehicles were inspected and a loose (extra) bolt was found inside each transmission, preventing the park pawl from engaging the parking gear. The CCRG investigation identified one (1) related warranty report from December 30, 2022. In that report, the customer brought their 2022 model year Ford Explorer to the dealership for transmission-related failures. The vehicle had 29 miles on the odometer. The dealer found a loose bolt inside the transmission. The CCRG investigation further determined that all transmissions with a loose bolt had been subject to a repair process at the transmission assembly plant. Ford Engineering conducted vehicle tests to determine the effects of a loose bolt in the transmission. Additionally, Ford Engineering inspected quarantined transmissions and vehicles to identify the rate of occurrence and the correct build date range. Ford is aware of one warranty claim, received December 30, 2022. On February 3rd, 2023, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any reports of accidentsor injury related to this condition. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-070
Page 6
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a
Ford or Lincoln dealer to have their transmissions inspected and/or replaced. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be May 24, 2023. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Remedy transmissions are manufactured without loose bolts inside the transmission.
Not required per 49 Part 573. Recall Schedule :
Description of Recall Schedule : Notification to dealers is expected to occur on February 13, 2023. Mailing
of owner notification letters is
expected to begin March 13, 2023, and is expected to be completed by March 17, 2023.
Planned Dealer Notification Date : FEB 13, 2023 – FEB 13, 2023
Planned Owner Notification Date : MAR 13, 2023 – MAR 17, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-070
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Ford Motor Company FEB 17, 2023 NHTSA Recall No. : 23V-070 Manufacturer Recall No. : 23S06 Manufacturer Information :
Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive
Suite 500 Dearborn MI 48126-2738
Company phone : 1-866-436-7332
Population :
Number of potentially involved : 944 Estimated percentage with defect : 3 %
Vehicle Information : Vehicle 1 : 2022-2023 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 297 Ford F-150 vehicles are affected.
Production Dates : NOV 09, 2022 – JAN 13, 2023
VIN Range 1 : Begin : NR End : NR ntial Part 573 Safety Recall Report 23V-070 Page 2 Vehicle 2 : 2022-2023 Ford Mustang Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 27 Ford Mustang vehicles are affected.
Production Dates : DEC 01, 2022 – JAN 05, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2022-2023 Ford Explorer Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 396 Ford Explorer vehicles are affected.
Production Dates : NOV 13, 2022 – JAN 27, 2023
VIN Range 1 : Begin : NR End : NR Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-070 Page 3 Vehicle 4 : 2022-2023 Ford Bronco Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order.
Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 195 Ford Bronco vehicles are affected.
Production Dates : NOV 14, 2022 – JAN 12, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 Lincoln Aviator Vehicle Type : LIGHT VEHICLES Body Style : ALL Power Train : NR
Descriptive Information : Ford’s team reviewed plant records to determine the population of affected parts. The Ford process is capable of tracing transmission production to the vehicle in which the transmission is installed. A loose (extra) bolt may be present in the automatic transmission of affected vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. 29 Lincoln Aviator vehicles are affected.
Production Dates : NOV 15, 2022 – JAN 26, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The transmissions in affected vehicles may contain a loose (extra) bolt introduced during the transmission assembly process’ quality review. A loose bolt inside the transmission could prevent the transmission from achieving park by blocking the park pawl from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to “PARK.”
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Loss of the ability to secure the park pawl could result in unintended vehicle movement, increasing the risk of a crash or injury. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-070 Page 4 Description of the Cause : During a quality assurance review at the transmission plant, certain transmissions were flagged for review, which included a re-assembly of the transmission. The transmission plant personnel performing the quality assurance review did not account for all bolts during assembly processes and inadvertently dropped or otherwise left a bolt loose inside the transmission. Identification of Any Warning
that can Occur : A check engine light may illuminate and drivers may hear grinding noises from the transmission and poor transmission shift performance. Involved Components : Component Name 1 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-FD Component Name 2 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-SB Component Name 3 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-TB Component Name 4 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-VB Component Name 5 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : L1MP-7000-YA The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-070 Page 5 Component Name 6 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : MB3P-7000-RD Component Name 7 : 10 Speed Automatic Transmission Assembly Component Description : Automatic Transmission Assembly Component Part Number : ML38-7000-EA Supplier Identification : Component Manufacturer
Name : Ford Motor Company Address : 1 American Road
Dearborn Michigan 48126
Country : United States Chronology :
January 2023:
On January 13, 2023, Ford’s Critical Concern Review Group (CCRG) initiated an investigation into reports of unintended movement of two 2023 model year Bronco vehicles at the vehicle assembly plant. On January 11, 2023, assembly plant personnel reported that the two vehicles rolled forward with the gear selector in the park position. On January 12, 2023, the transmissions from the two vehicles were inspected and a loose (extra) bolt was found inside each transmission, preventing the park pawl from engaging the parking gear. The CCRG investigation identified one (1) related warranty report from December 30, 2022. In that report, the customer brought their 2022 model year Ford Explorer to the dealership for transmission-related failures. The vehicle had 29 miles on the odometer. The dealer found a loose bolt inside the transmission. The CCRG investigation further determined that all transmissions with a loose bolt had been subject to a repair process at the transmission assembly plant. Ford Engineering conducted vehicle tests to determine the effects of a loose bolt in the transmission. Additionally, Ford Engineering inspected quarantined transmissions and vehicles to identify the rate of occurrence and the correct build date range. Ford is aware of one warranty claim, received December 30, 2022. On February 3rd, 2023, Ford’s Field Review Committee reviewed the concern and approved a field action. Ford is not aware of any reports of accidentsor injury related to this condition. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-070
Page 6
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a
Ford or Lincoln dealer to have their transmissions inspected and/or replaced. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be May 24, 2023. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Remedy transmissions are manufactured without loose bolts inside the transmission.
Not required per 49 Part 573. Recall Schedule :
Description of Recall Schedule : Notification to dealers is expected to occur on February 13, 2023. Mailing
of owner notification letters is
expected to begin February 27, 2023, and is expected to be completed by March 03, 2023.
Planned Dealer Notification Date : FEB 13, 2023 – FEB 13, 2023
Planned Owner Notification Date : FEB 27, 2023 – MAR 03, 2023
* NR – Not Reported
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