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February 24, 2023 NHTSA CAMPAIGN NUMBER: 23V125000
Replacement Air Bag Inflator Incorrectly Installed
An incorrectly installed inflator may not properly inflate the passenger air bag, increasing the risk of injury during a crash.
NHTSA Campaign Number: 23V125
Manufacturer Ford Motor Company
Components AIR BAGS
Potential Number of Units Affected 98,550
Summary
Ford Motor Company (Ford
) is recalling certain 2004-2006 Ranger vehicles that received replacement front passenger air bag inflators under a previous recall. The replacement frontal passenger air bag inflators may have been installed incorrectly.
Remedy
Dealers will inspect and reinstall the front passenger air bag inflator, as necessary, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford
’s number for this recall is 23S08.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
February 15, 2024
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 23S08 – Supplement #3
Certain 2004-2006 Model Year Ranger Vehicles
Passenger Airbag Inflator Inspection
REASON FOR THIS SUPPLEMENT
- Affected Vehicles: Additional vehicles from other markets have been added to the vehicle population. Model years and build dates have not changed.
AFFECTED VEHICLES
Vehicle | Model Year | Assembly Plant | Build Dates |
Ranger | 2004 | Edison | 19-May-2003 through 02-March-2004 |
Ranger | 2004-2006 | Twin Cities | 12-May-2003 through 02-May-2006 |
US population of affected vehicles: 229,010. Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the replacement frontal passenger airbag inflator may have been installed in the incorrect orientation during a previously executed repair for Field Service Action (FSA) 17S42 or 18S02. If a previously remedied vehicle has a passenger airbag inflator that was misinstalled and is in a crash event necessitating deployment of the passenger airbag, the airbag may not deploy as intended, increasing the risk of injury.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect the passenger air bag inflator for correct installation and correct any installation errors if present. Dealers will submit photos of the air bag inflator installed correctly. This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters for the original population were mailed the week of April 3, 2023. Updated Owner letters for the additional population will be mailed the week of March 4, 2024. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
MOBILE REPAIR RECOMMENDATIONS
- Confirm with the customer a mobile repair is feasible.
- Check OASIS before going to the customer’s home or business to confirm if any other outstanding FSA needs to be completed.
- Transportation – due to the simplicity of this repair, a specialty vehicle is not required.
MOBILE REPAIR ADDITIONAL INFORMATION
Please ensure the technician brings the following to the mobile repair destination:
- Printed Technical Instructions.
- Printed Repair/Work Order or any other necessary documentation as customer copy(s) o Documents could also be emailed to the customer.
- Shirt/uniform and vehicle graphic with the dealership or Ford
logos are recommended.
- Recommended tools and cleaning supplies: Standard hand tools.
MOBILE REPAIR QUESTIONS AND ASSISTANCE
- Refer to Electronic Field Communication – EFC12071 2023 Remote Experience Program.
- For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. Work with Dealership warranty administrator to create a SSSC contact ID#.
- Once an SSSC agent responds to the new contact ID#, you may opt to call the SSSC hotline: (800) 325-5621.
MOBILE SERVICE REPAIR ASSESSMENT LEVEL
- All repairs in this program have the following assessment level. – Light Mobile Service
SOLD VEHICLES
- Ford
has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealers for an appointment to have their vehicles remedied as soon as practicable.
- Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title-branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
- This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
- Ford
Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed before the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford
Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
- Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford
to be excessive, will not be reimbursed.
- Refunds will only be provided for the cost associated with the passenger air bag inflator.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
PICK-UP AND DELIVERY
All customers affected by this program have the option of complimentary Vehicle Pick-up & Delivery service (at participating dealers). Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details.
Dealers not participating in the 2023 Remote Experience Program for Pick-up & Delivery are authorized to claim unique services for completing this program:
- Dealers are authorized to claim one-half labor hour per repair for vehicle pick-up & delivery services. Refer to Labor Allowances for details.
- Dealers must retain a Vehicle Pick-up & Delivery Record with the repair order documentation.
PARTS REQUIREMENTS
Parts are not required to complete this repair.
CERTAIN 2004– 2006 RANGER VEHICLES – PASSENGER AIRBAG INFLATOR INSPECTION
PASSENGER AIRBAG INFLATOR INSPECTION
WARNING: Failure to follow the instructions and warnings in the Workshop Manual (WSM) may result in injury.
NOTE: If the Airbag Readiness light indicates no Supplemental Restraint System (SRS) faults are present, it is not necessary to follow the WSM SRS Depowering and Repowering steps. Turn the ignition to OFF and wait 1 minute, then it is safe to proceed with airbag inflator inspection.
NOTE: The ignition must remain OFF until this service procedure is completed.
1. Remove the passenger airbag from the vehicle. Follow the WSM procedures in Section 501-20B.
2. Set the airbag face down onto a surface that will not scratch or damage the airbag face.
3. Inspect the passenger airbag inflator to make sure that the plastic end caps are installed on correct ends of the inflator and the inflator is installed in the correct orientation as shown in Figure 1. Are the plastic end caps installed on the correct ends of the inflator and is the inflator installed correctly in the module?
Yes: Inspection PASS – NO REPAIR IS REQUIRED.
- Capture a photo of the passenger airbag inflator as shown in Figure 1 and submit the photo via Concern Reports using the “Report a Vehicle Concern” process. Concern Reports may be submitted via Web Based PTS or through Mobile PTS using any mobile device (e.g., tablets, smart phones). Please see Page 10 for additional details.
- Passenger airbag inflator inspection complete. Reinstall the Passenger Airbag. Follow the WSM procedures in Section 501-20B
No: Inspection DOES NOT PASS – REPAIR IS REQUIRED
- Capture a photo of the passenger airbag inflator installed incorrectly. See Figures 1 and 2 for examples of incorrect inflator installation. This photo will be submitted along with a photo of the inflator installed correctly at a later step. Please see Page 10 for additional details. Proceed to step 4.
4. Disengage the orange tab and disconnect the wiring harness electrical connector. See Figure 3.
NOTE: Depending on how the inflator was previously installed, it is possible for the connector end of the inflator to be on either side of the airbag module. Figure 3 illustrates the connector on the inboard side of the module, but the process is the same if the connector end is on the outboard side of the module.
5. Remove the four airbag inflator retaining nuts and the bracket. See Figure 4.
WARNING: Do not allow any debris on or around the airbag once the inflator is removed.
6. Remove the inflator from the airbag assembly by pushing outward on the inflator. See Figure 5.
7. Remove both end caps from the inflator by pulling them straight off. See Figure 6.
NOTE: Both inflator connector end caps must be installed with the tab features aligned and fully seated. Both end caps are specific to either end of the Inflator.
NOTE: The tail end cap does not have an alignment tab.
8. Align and install both inflator end caps. See Figures 7 and 8.
9. Install inflator into air bag assembly with connector end facing out, so that the alignment feature is aligned directly facing up. See Figure 9.
10. Align and Install the inflator retaining bracket. See Figure 10
11. Install the four nuts. Assure pop-up indicator on air bag assembly is present. See Figure 11.
- Tighten to 3.9 Nm (35 lb-in) in the specified sequence.
12. Align the T-shape index on both the wiring harness electrical connector and the airbag inflator, connect the new airbag wiring harness to the inflator module and fully seat the orange tab. See Figure 12.
13. Ensure the connection between the wiring harness electrical connector and the airbag inflator by pulling gently on the connector to ensure it is properly seated. See Figure 12.
14. Install inflator harness connector to the air bag assembly bracket. See Figure 13.
15. Capture a photo of the passenger airbag inflater installed correctly and submit along with the photo of the incorrect installation taken in step 3. Submit the photos via Concern Reports using the “Report a Vehicle Concern” process. Concern Reports may be submitted via Web Based PTS or through Mobile PTS using any mobile device (e.g., tablets, smart phones). Please see Page 10 for additional details.
16. Re-install the passenger airbag. Follow the WSM procedures in Section 501-20B.
17. Confirm that the airbag Readiness light still indicates no SRS faults are present.
Chronology of Defect Determination – 23S08
November – December 2022
On November 17, 2022, Ford’s Critical Concern Group (CCRG) initiated an investigation into reports of improperly installed frontal passenger airbag inflators in vehicles previously repaired as part of Ford
Field Service Actions 17S42 and 18S02 (NHTSA Campaign Numbers 17V-788 and 18V-022). In order to conduct the recall repairs, dealers and a third-party mobile repair team replaced the frontal passenger airbag inflator. Detailed work instructions explained the service procedure; however, some previously executed Field Service Actions repairs resulted in the replacement inflators being installed in an incorrect orientation.
A third party mobile repair team first discovered an incorrectly installed airbag inflator while servicing a vehicle with an open recall VIN. In that vehicle, the third party mobile repair team reported that the frontal passenger airbag inflator had been replaced, but the new inflator was incorrectly installed.
Initial investigation steps included outreach to the third party mobile repair team to identify any vehicles they found with an incorrect inflator repair installation. In parallel, Ford searched inspection audits for airbag recall repairs and identified two examples of frontal passenger airbag inflator repairs that were found to be installed in an incorrect orientation.
January – February 2023
Analysis of the incorrect repairs indicated it is possible that the previous airbag recall repairs were performed incorrectly by a third party mobile repair team and by select dealerships that previously were subject to Ford’s recall repair audits. In January 2023, Ford
consulted with technicians involved in the incorrect repairs. Technicians who mis-installed the inflator told Ford
they did not review the instructions prior to installation.
Ford has developed enhanced dealer messaging and technical service notifications to reemphasize the importance of following service instructions and installing the airbag inflator correctly. Service kits will be reworked by the service packager to help ensure the replacement inflator can only be installed in the correct orientation. Additionally, an instruction sheet will be added to the service kit box that illustrates a correct and incorrect installation.
As of February 6, 2023, seven (7) total vehicles with incorrect inflator orientation have been identified from October 12, 2022, through January 24, 2023. Five (5) of those vehicles were identified by the third party mobile repair team, and two (2) other vehicles were discovered when conducting the review of select dealership repairs. These seven (7) vehicles have subsequently been re-repaired correctly.
On February 15, 2023, Ford had an information-sharing meeting with NHTSA ODI, and discussed the criteria for inclusion in this potential action.
Ford is not aware of any warranty or field reports related to this condition.
On February 17, 2023, Ford’s Field Review Committee reviewed the concern and approved a field action.
Ford is not aware of any reports of accident or injury related to this condition.
###
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
FORD![]() | RANGER | 2004-2006 |
13 Associated Documents
Miscellaneous Document – Chronology of Defect Determination – 23S08
RMISC-23V125-8030.pdf 33.996KB
Defect Notice 573 Report
RCLRPT-23V125-5488.PDF 213.94KB
Manufacturer Notices(to Dealers,etc) – Advance Notice re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 23S08 Certain 2004-2006 Model Year Ranger Vehicles Passenger Airbag Inflator Inspection
Recall Acknowledgement
RCAK-23V125-6746.pdf 644.996KB
Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 23S08 Certain 2004-2006 Model Year Ranger Vehicles Passenger Airbag Inflator Inspection
RCMN-23V125-6333.pdf 10429.958KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V125-4965.pdf 49.851KB
Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 23S08 – Supplement #1 Certain 2004-2006 Model Year Ranger Vehicles Passenger Airbag Inflator Inspection
RCMN-23V125-5968.pdf 10247.089KB
Recall 573 Report – 4/28/23
RCLRPT-23V125-9984.PDF 214.024KB
Recall 573 Report – 4/28/23
RCLRPT-23V125-6170.PDF 214.024KB
Recall Quarterly Report #1, 2023-2
RCLQRT-23V125-5819.PDF 211.141KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V125-9802.PDF 211.374KB
Recall Quarterly Report #3, 2023-4
RCLQRT-23V125-0143.PDF 211.46KB
Manufacturer Notices(to Dealers,etc)
RCMN-23V125-5992.pdf 2724.374KB
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SEOCONTENT-START
April 2023
???????? ????
08367
23S08 NI/DTB123S081
Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121 1904
1 of 4
A/1/000001/1
© Copyright 2023 Ford Motor Company
????????????????????????????????????????????????????????
771796804504 A/1/000001/1
????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 23S08 / NHTSA Recall 23V125
2005 Ranger
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect that relates to motor vehicle safety exists in your
vehicle, with the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this
condition. Our commitment, together with your dealer, is to provide you with the highest level of service
and support.
What is the issue? On your vehicle, the replacement frontal passenger airbag inflator may have
been installed in the incorrect orientation during a previously executed repair
for Field Service Action (FSA) 17S42 or 18S02.
What is the risk? If a previously remedied vehicle has a mis-installed passenger airbag inflator
and is in a crash event necessitating deployment of the passenger airbag,
the airbag may not deploy as intended, increasing the risk of injury.
What will Ford and
your dealer do?
Ford Motor Company has authorized your dealer to inspect the passenger
airbag inflator and correct any installation issues found free of charge (parts
and labor).
How long will it take? The time needed for this repair is less than one-half day. However, due to
service scheduling requirements, your dealer may need your vehicle for a
longer period of time.
What should you do? Please call your dealer without delay and request a service date for Recall
23S08. Provide the dealer with your VIN, which is printed near your name at
the beginning of this letter.
Ford has not issued instructions to stop driving your vehicle under this safety
recall. You should contact your dealer for an appointment to have your
vehicle remedied as soon as practicable.
08367
23S08 NI/DTB123S081
What should you do
(continued)?
If you do not already have a servicing dealer, you can access
ford.com/support for dealer addresses, maps, and driving instructions.
Ford Motor Company wants you to have this safety recall completed on your
vehicle. The vehicle owner is responsible for making arrangements to have
the work completed.
Please note: Federal law requires that any vehicle lessor receiving this
recall notice must forward a copy of this notice to the lessee within ten
days.
NOTE: You can receive information about Recalls and Customer Satisfaction
Programs through our FordPass App. The app can be downloaded through
the App Store or Google Play. In addition, there are other features such as
reserving parking in certain locations and controlling certain functions on your
vehicle (lock or unlock doors, remote start) if it is equipped to allow control.
What if you no longer
own this vehicle?
If you no longer own this vehicle and have an address for the current owner,
please forward this letter to the new owner.
You received this notice because government regulations require that
notification be sent to the last known owner of record. Our records are based
primarily on state registration and title data, which indicate that you are the
current owner.
Can we assist you
further?
If you have difficulties getting your vehicle repaired promptly and without
charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our
Ford Customer Relationship Center at 1-866-436-7332 and one of our
representatives will be happy to assist you. If you wish to contact us through
the Internet, our address is ford.com/support.
For the hearing impaired call 1-800-232-5952 (TDD). Representatives are
available Monday through Friday: 8:00 AM – 8:00 PM (Eastern Time).
FLEET OWNERS: If you have questions or concerns, please contact our
Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of
our representatives will be happy to assist you. If you wish to contact us
through the Internet, our address is fleet.ford.com.
Representatives are available Monday through Friday: 7:00 AM – 11:00 PM
and Saturday 7:00 AM – 5:00 PM (Eastern Time).
If you are still having difficulty getting your vehicle repaired in a reasonable
time or without charge, you may write the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C.
20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153) or go to NHTSA.gov. Reference NHTSA Safety
Recall 23V125.
Thank you for your attention to this important matter.
Ford Customer Service Division
© Copyright 2023 Ford Motor Company
2 of 4
A/2/000001/1
???? ???? ????
3 of 4
A/3/000001/1
08367
23S08 NI/DTB123S081
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de Campaña de seguridad 23S08 / Campaña 23V125 de la NHTSA
2005 Ranger
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos
Motorizados de los EE. UU.
Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su
vehículo, con el VIN que aparece más arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.
Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
¿Cuál es el
problema?
En su vehículo, el inflador de la bolsa de aire del pasajero delantero de
reemplazo pudo haber sido instalado en la orientación incorrecta durante una
reparación ejecutada anteriormente en la Acción de servicio en campo (FSA)
17S42 o 18S02.
¿Qué riesgo existe? Si un vehículo reparado anteriormente con un inflador de la bolsa de aire del
pasajero instalado incorrectamente se ve involucrado en un choque que
requiera el despliegue de la bolsa de aire del pasajero, esta podría no
desplegarse según lo previsto, lo cual aumenta el riesgo de sufrir lesiones.
¿Qué medidas
adoptarán Ford y su
distribuidor?
Ford Motor Company ha autorizado a su distribuidor a inspeccionar el inflador
de la bolsa de aire del pasajero y a corregir todo problema de instalación
detectado, sin costo alguno (piezas y mano de obra).
¿Cuánto tiempo
tomará?
El tiempo necesario para esta reparación será de menos de medio día. Sin
embargo, debido a los requisitos de planificación de servicio, es posible que su
distribuidor tarde un poco más.
¿Qué debe hacer? Llame a su distribuidor lo antes posible y solicite una cita de servicio para
llevar a cabo la Campaña 23S08. Proporcione el VIN a su distribuidor, el cual
está impreso debajo de sus datos al comienzo de esta carta.
Para esta campaña de seguridad, Ford no ha emitido instrucciones de no
manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de
programar una cita para solucionar este problema lo más pronto posible.
Abril de 2023
Ford Motor Company
División de Servicio al Cliente de Ford
P. O. Box 1904
Dearborn, Michigan 48121
© Copyright 2023 Ford, División de Servicio al Cliente
????????????????????????????????????????????????????????
771796804504 A/3/000001/1
????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
4 of 4
A/4/000001/1
08367
23S08 NI/DTB123S081
¿Qué debe hacer?
(continuación)
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a
ford.com/support para conocer las direcciones de los distribuidores, ver mapas
y obtener las instrucciones para llegar.
Ford Motor Company le recomienda realizar esta campaña de seguridad en su
vehículo. El propietario del vehículo es responsable de realizar los arreglos
para llevar a cabo el trabajo.
Tenga presente que: La ley federal exige que los arrendadores de
vehículos que reciban este aviso de campaña envíen una copia del
mismo al arrendatario en un plazo de diez días.
NOTA: Puede recibir información sobre las campañas y los programas de
satisfacción del cliente a través de la aplicación FordPass. La aplicación se
puede descargar a través de App Store o Google Play. Adicionalmente, existen
otras funciones como reserva de estacionamientos en determinados lugares,
además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo
de puertas, arranque remoto) si así está equipado para permitir el control.
¿Qué pasa si usted
ya no es el
propietario del
vehículo?
Si usted ya no es el propietario del vehículo y tiene la dirección del propietario
actual, le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío
de notificaciones al propietario conocido más reciente del registro. Nuestros
registros se basan principalmente en datos estatales y de propiedad, que
indican que usted es el propietario actual del vehículo.
¿Podemos hacer
algo más por usted?
Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno,
comuníquese con el Gerente de Servicio de su distribuidor para solicitar
ayuda.
PROPIETARIOS MINORISTAS: Si tiene dudas o preguntas, comuníquese con
nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de
nuestros representantes con gusto lo atenderá. Si desea comunicarse con
nosotros a través de Internet, nuestra dirección es ford.com/support.
Las personas con problemas de audición pueden llamar al 1-800-232-5952
(TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a
8:00 p.m. (hora del este).
PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con
nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción
n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea
comunicarse con nosotros a través de Internet, nuestra dirección es
fleet.ford.com.
Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y
sábado de 7:00 a.m. a 5:00 p.m. (hora del este).
Si continúa con dificultades para reparar su vehículo en un tiempo razonable o
sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic
Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o
bien que llame sin cargo a la línea directa de seguridad vehicular al
1-888-327-4236 (TTY: 1-800-424-9153) o visite NHTSA.gov. Referencia:
Campaña de seguridad 23V125 de la NHTSA.
Gracias por su atención en este asunto sumamente importante.
Ford, División de Servicio al Cliente
© Copyright 2023 Ford, División de Servicio al Cliente
**************************************************************************************************************
Ó Copyright 2023 Ford Motor Company
Stacy L. Balzer Ford Motor Company
Operating Director P. O. Box 1904
Service Engineering Operations Dearborn, Michigan 48121
Ford Customer Service Division
February 27, 2023
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice –
Safety Recall 23S08
Certain 2004-2006 Model Year Ranger Vehicles
Passenger Airbag Inflator Inspection
AFFECTED VEHICLES
Vehicle Model Year Assembly Plant Build Dates
Ranger 2004 Edison 19-May-2003 through 02-March-2004
Ranger 2004-2006 Twin Cities 12-May-2003 through 02-May-2006
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the replacement frontal passenger airbag inflator may have been
installed in the incorrect orientation under Field Service Action (FSA) 17S42 or 18S02. If a previously
remedied vehicle has a passenger airbag inflator that was mis-installed and is in a crash event
necessitating deployment of the passenger airbag, the airbag may not deploy as intended, increasing
the risk of injury.
SERVICE ACTION
DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. A
complete Dealer Bulletin will be provided to dealers the week of March 20, 2023 when it is anticipated
that parts ordering information and repair instructions will be available to support this safety recall.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is
published. Opening an RO against an Awareness or Advance Notice will result in warranty
rejections against a recall.
CUSTOMER NOTIFICATION
Owners of record will be notified via first-class mail after repair instructions and parts ordering
information have been provided to dealers.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to
the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of
up to $26,315 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental
company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please
consult your legal counsel for legal advice.
Ó Copyright 2023 Ford Motor Company
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Sincerely,
Stacy L. Balzer
**************************************************************************************************************
Ó Copyright 2024 Ford Motor Company
Stacy L. Balzer Ford Motor Company
Director PO Box 1904
Service Engineering Operations Dearborn, Michigan 48121
Ford Customer Service Division
February 15, 2024
TO: All U.S. Ford and Lincoln Dealers
SUBJECT:
REF:
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 23S08 – Supplement #3
Certain 2004-2006 Model Year Ranger Vehicles
Passenger Airbag Inflator Inspection
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 23S08 – Supplement #2
Dated May 3, 2023
New! REASON FOR THIS SUPPLEMENT
• Affected Vehicles: Additional vehicles from other markets have been added to the vehicle
population. Model years and build dates have not changed.
AFFECTED VEHICLES
Vehicle Model Year Assembly Plant Build Dates
Ranger 2004 Edison 19-May-2003 through 02-March-2004
Ranger 2004-2006 Twin Cities 12-May-2003 through 02-May-2006
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the replacement frontal passenger airbag inflator may have been
installed in the incorrect orientation during a previously executed repair for Field Service Action (FSA)
17S42 or 18S02. If a previously remedied vehicle has a passenger airbag inflator that was misinstalled
and is in a crash event necessitating deployment of the passenger airbag, the airbag may not
deploy as intended, increasing the risk of injury.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to
inspect the passenger air bag inflator for correct installation and correct any installation errors if
present. Dealers will submit photos of the air bag inflator installed correctly. This service must be
performed on all affected vehicles at no charge to the vehicle owner.
To assist vehicle owners to have this repair completed when parts are available, dealers should:
• Arrange for a mobile repair at the owner’s location, or
• Arrange to pick up the owner’s vehicle and drive it to the dealership for repairs.
o Re-deliver the owner’s vehicle after repairs have been completed.
• Pick-Up & Delivery and mobile service should be made available for all customers. Refer to
the Rental and Claiming sections for further details.
Ó Copyright 2024 Ford Motor Company
New! OWNER NOTIFICATION MAILING SCHEDULE
Owner letters for the original population were mailed the week of April 3, 2023. Updated Owner letters
for the additional population will be mailed the week of March 4, 2024. Dealers should repair any
affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to
the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of
up to $27,168 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
ATTACHMENTS
• Administrative Information
• Labor Allowances and Parts Ordering Information
• Technical Information
• Mobile Repair/Vehicle Pickup and Delivery Record
• Mobile Repair Assessment
• Owner Notification Letters
• Recall Reimbursement Plan
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Sincerely,
Stacy L. Balzer
Ó Copyright 2024 Ford Motor Company
Administrative Information
Page 1 of 4
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 23S08 – Supplement #3
MOBILE SERVICE REPAIR ASSESSMENT LEVEL
– Light Mobile Service
MOBILE REPAIR RECOMMENDATIONS
• Confirm with the customer a mobile repair is feasible.
• Check OASIS before going to the customer’s home or business to confirm if any other
outstanding FSA needs to be completed.
• Transportation – due to the simplicity of this repair, a specialty vehicle is not required.
MOBILE REPAIR ADDITIONAL INFORMATION
Please ensure the technician brings the following to the mobile repair destination:
• Printed Technical Instructions
• Printed Repair/Work Order or any other necessary documentation as customer copy(s)
o Documents could also be emailed to the customer.
• Shirt/uniform and vehicle graphic with the dealership or Ford logos are recommended.
MOBILE REPAIR QUESTIONS AND ASSISTANCE
• For questions and assistance, contact the Special Service Support Center (SSSC) via the
SSSC Web Contact Site. Work with Dealership warranty administrator to create a SSSC
contact ID#.
• Once an SSSC agent responds to the new contact ID#, you may opt to call the SSSC hotline:
(800) 325-5621.
New! OASIS ACTIVATION
OASIS was activated on February 27, 2023 for the original population. OASIS will be activated on
February 15, 2024 for the additional population.
New! FSA VIN LISTS ACTIVATION
FSA VIN Lists for the original population have been available through
https://web.fsavinlists.dealerconnection.com since February 27, 2023. FSA VIN Lists for the additional
population will be available on March 18, 2024, through https://web.fsavinlists.dealerconnection.com.
Owner names and addresses for the original population were available on April 21, 2023. Owner
names and addresses for the additional population will be available by March 18, 2024.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this recall is a violation of law in several states, provinces, and countries. Accordingly,
you must limit the use of this listing to the follow-up necessary to complete this recall.
Ó Copyright 2024 Ford Motor Company
Administrative Information
Page 2 of 4
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 23S08 – Supplement #3
SOLD VEHICLES
• Ford has not issued instructions to stop selling/delivering or driving used vehicles under this
safety recall. Owners should contact their dealers for an appointment to have their vehicles
remedied as soon as practicable.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list
but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when
available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle
inventory.
STOCK VEHICLES
• Correct all affected units in your new vehicle inventory before delivery.
• Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental
company from selling, renting, or leasing vehicles subject to a safety or compliance recall. Please
consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title-branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
• This safety recall must still be performed, even if the owner has paid for a previous
repair. Claiming a refund will not close the recall on the vehicle.
• Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the
repair was performed before the date indicated in the reimbursement plan, which is posted
with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at
their option, directly through Ford Motor Company at PO Box 6251, Dearborn, MI 48121-6251.
• Dealers are also pre-approved to refund owner-paid emergency repairs that were performed
away from an authorized servicing dealer after the end date specified in the reimbursement
plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
• Refunds will only be provided for the cost associated with the passenger air bag inflator.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
Ó Copyright 2024 Ford Motor Company
Administrative Information
Page 3 of 4
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 23S08 – Supplement #3
MOBILE REPAIR CLAIMING QUESTIONS
Dealers participating in the Remote Experience Program:
• Ford Dealers – refer to EFC14125, 2024 Remote Experience Program.
• Lincoln Retailers – refer to EFC14164, 2024 Remote Experience Program.
Dealers NOT participating in the 2024 Remote Experience Program:
• For questions and assistance, contact the Special Service Support Center (SSSC) via the
SSSC Web Contact Site. Work with the Dealership warranty administrator to create an SSSC
contact ID#.
• Once an SSSC agent responds to the new contact ID#, you may opt to call the SSSC hotline:
(800) 325-5621.
PICK-UP & DELIVERY- Participating Dealers
Dealers participating in the Remote Experience Program:
• Ford Dealers – Refer to EFC14125, 2024 Remote Experience Program, Pick-Up & Delivery
Offset section for additional details.
PICK-UP & DELIVERY- Non-participating Dealers
Ford Dealers not participating in the 2024 Remote Experience Program for Pick-Up & Delivery are
authorized to claim unique services for completing this program.
• Dealers are authorized to claim one-half labor hour per repair for vehicle Pick-Up & Delivery
services. Refer to Labor Allowances for details.
• Dealers must retain a Vehicle Pick-Up & Delivery Record with the repair order documentation.
REPAIR PHOTO SUBMISSION
Ford has requested photo evidence prior to performing the repair for this FSA.
• The SSSC must provide approval prior to performing the repair.
• Contact the SSSC and upload the necessary photo or copy of documentation as an
attachment for review. Include photos of the passenger airbag inflator installed in the correct
orientation.
• Upon approval, the SSSC will provide an approval code that must be used for claiming.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
• For related damage and access time requirements, refer to the Warranty and Policy Manual /
Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances
for FSAs / Related Damage.
• For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is
required, although related damage must be on a separate repair line with the “Related
Damage” radio button checked.
o Ford vehicles – 3 years or 36,000 miles
• For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval
Request to the SSSC Web Contact Site before completing the repair.
Ó Copyright 2024 Ford Motor Company
Administrative Information
Page 4 of 4
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 23S08 – Supplement #3
CLAIMS PREPARATION AND SUBMISSION
• Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty
Solution (OWS) online.
o When entering claims, select claim type 31: Field Service Action. The FSA number
23S08 is the subcode.
o For additional claims preparation and submission information, refer to the Recall and
Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
• Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a
separate repair line from the FSA with the same claim type and subcode as described in Claim
Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.
• Pick-Up & Delivery:
• Dealers participating in the Remote Experience Program –
Refer to EFC14125, 2024 Remote Experience Program, Pick-Up & Delivery
(PDL) Offset section for additional details.
• NOT participating in the Remote Experience Program –
Dealers may claim one-half labor hour per repair for vehicle Pick-Up & Delivery
services.
Dealers must retain a Vehicle Pick-Up & Delivery Record with the repair order
documentation.
• Mobile Repair:
• Dealers participating in the Remote Experience Program –
Ford Dealers – refer to EFC14125, 2024 Remote Experience Program.
Lincoln Retailers – refer to EFC14164, 2024 Remote Experience Program.
• Dealers NOT participating in the Remote Experience Program –
Mobile repair allowances can be claimed for dealer-performed mobile repairs.
Dealers that are working with Ford-contracted mobile repair companies should
refer to those companies for claiming instructions.
For dealer-performed mobile repairs, retain a copy of the Service Management
signed record (see Repair Procedure Improvement & Revised Labor Time),
with the repair order documentation.
Claim the mobile repair allowance Labor Operation Code 23S08MM along with
the applicable Labor Operation Code for the repair (refer to the Labor
Allowances table in Labor Allowances and Parts Ordering Information).
Ó Copyright 2024 Ford Motor Company
Labor Allowances and Parts Ordering Information
Page 1 of 1
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 23S08 – Supplement #3
LABOR ALLOWANCES
Description Labor Operation Labor Time
Inspect Passenger Air Bag Inflator – PASS 23S08B 0.4 Hours
Inspect Passenger Air Bag Inflator – FAIL – Reinstall Inflator
and/or endcaps in correct position
23S08C 0.5 Hours
Mobile Service:
This allowance is only for non-eligible 2023 Remote
Experience Program dealers.
Can be used when the repair takes place away from the
dealership
If Additional Time is Required Due to Travel, Please Submit
an SSSC Approval Form
23S08MM 0.5 Hours
Vehicle Pick-up and Delivery Allowance:
This allowance is only for non-eligible 2023 Remote
Experience Program dealers.
NOTE: This allowance is for dealer-performed vehicle pickup/
delivery for dealership repairs only. Can only be claimed
once, regardless of outstanding FSAs repaired.
23S08PP 0.5 Hours
Time allowed to submit photos 23S08ZZ 0.2 Hours
PARTS REQUIREMENTS / ORDERING INFORMATION
Parts are not required to complete this repair.
TECHNICAL INSTRUCTIONS
PAGE 1 OF10
SAFETY RECALL 23S08-S3
CPR © 2024 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2024
CERTAIN 2004– 2006 RANGER VEHICLES – PASSENGER AIRBAG INFLATOR
INSPECTION
PASSENGER AIRBAG INFLATOR INSPECTION
WARNING: Failure to follow the instructions and warnings in the Workshop Manual (WSM) may
result in injury.
NOTE: If the Airbag Readiness light indicates no Supplemental Restraint System (SRS) faults are
present, it is not necessary to follow the WSM SRS Depowering and Repowering steps. Turn
the ignition to OFF and wait 1 minute, then it is safe to proceed with airbag inflator inspection.
NOTE: The ignition must remain OFF until this service procedure is completed.
1. Remove the passenger airbag from the vehicle. Follow the WSM procedures in Section 501-20B.
2. Set the airbag face down onto a surface that will not scratch or damage the airbag face.
TECHNICAL INSTRUCTIONS
PAGE 2 OF10
SAFETY RECALL 23S08-S3
CPR © 2024 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2024
FIGURE 1
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
23S08A
PASS DOESF NAOILT PASS
CORRECT PLASTIC
END CAP PLACEMENT
CORRECT WIRING
ROUTING
CORRECT CONNECTOR
LOCATION
INCORRECT CONNECTOR
LOCATION
INCORRECT PLASTIC
END CAP PRESENT
3. Inspect the passenger airbag inflator to make sure that the plastic end caps are installed on correct
ends of the inflator and the inflator is installed in the correct orientation as shown in Figure 1.
Are the plastic end caps installed on the correct ends of the inflator and is the inflator installed
correctly in the module?
Yes: Inspection PASS – NO REPAIR IS REQUIRED.
• Capture a photo of the passenger airbag inflator as shown in Figure 1 and submit the photo
via Concern Reports using the “Report a Vehicle Concern” process. Concern Reports may
be submitted via Web Based PTS or through Mobile PTS using any mobile device (e.g.,
tablets, smart phones). Please see Page 10 for additional details.
• Passenger airbag inflator inspection complete. Reinstall the Passenger Airbag. Follow
the WSM procedures in Section 501-20B
No: Inspection DOES NOT PASS – REPAIR IS REQUIRED
• Capture a photo of the passenger airbag inflator installed incorrectly. See Figures 1 and 2 for
examples of incorrect inflator installation. This photo will be submitted along with a
photo of the inflator installed correctly at a later step. Please see Page 10 for additional
details. Proceed to step 4.
TECHNICAL INSTRUCTIONS
PAGE 3 OF10
SAFETY RECALL 23S08-S3
CPR © 2024 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2024
FIGURE 2
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
23S08J
INCORRECT PLASTIC
END CAP PRESENT
CORRECT CONNECTOR DOES NOT PASS
LOCATION
4.Disengage the orange tab and disconnect the wiring harness electrical connector. See Figure 3.
NOTE: Depending on how the inflator was previously installed, it is possible for the connector end of the
inflator to be on either side of the airbag module. Figure 3 illustrates the connector on the inboard
side of the module, but the process is the same if the connector end is on the outboard side of
the module.
STUD FOR
MISSING NUT
INFLATOR WIRE
HARNESS CONNECTOR
23S08D
FIGURE 3
TECHNICAL INSTRUCTIONS
PAGE 4 OF10
SAFETY RECALL 23S08-S3
CPR © 2024 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2024
5. Remove the four airbag inflator retaining nuts and the bracket. See Figure 4.
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
23S08E
AIRBAG INFLATOR
RETAINING BRACKET
FIGURE 4
WARNING: Do not allow any debris on or around the airbag once the inflator is removed.
6. Remove the inflator from the airbag assembly by pushing outward on the inflator. See Figure 5.
STUD FOR
MISSING NUT
STUD FOR
23S08F
INFLATOR
INFLATOR
CONNECTOR END CAP
INFLATOR
TAIL END CAP
FIGURE 5
TECHNICAL INSTRUCTIONS
PAGE 5 OF10
SAFETY RECALL 23S08-S3
CPR © 2024 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2024
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
23S08G
INFLATOR
CONNECTOR END CAP
INFLATOR
TAIL END CAP
INFLATOR
FIGURE 6
7. Remove both end caps from the inflator by pulling them straight off. See Figure 6.
TECHNICAL INSTRUCTIONS
PAGE 6 OF10
SAFETY RECALL 23S08-S3
CPR © 2024 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2024
STUD FOR
MISSING NUT
23S08H
INFLATOR
CONNECTOR END CAP
INFLATOR
INFLATOR
TAIL END CAP
FIGURE 8
NOTE: Both inflator connector end caps must be installed with the tab features aligned and fully
seated. Both end caps are specific to either end of the Inflator.
NOTE: The tail end cap does not have an alignment tab.
8. Align and install both inflator end caps. See Figures 7 and 8.
17Y04L
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
INFLATOR CONNECTOR END
ALIGNMENT FEATURE
CONNECTOR END CAP
ALIGNMENT FEATURE
FIGURE 7
TECHNICAL INSTRUCTIONS
PAGE 7 OF10
SAFETY RECALL 23S08-S3
CPR © 2024 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2024
17Y04M
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
INFLATOR
CONNECTOR END CAP
INFLATOR
TAIL END CAP
INFLATOR
ALIGNMENT
FEATURE
FIGURE 9
9. Install inflator into air bag assembly with connector end facing out, so that the alignment feature is
aligned directly facing up. See Figure 9.
17Y04N
STUD FOR
MISSING NUT
STUD FOR
INFLATOR RETAINING
BRACKET
ALIGNED UNDER TAB
BRACKET TO
INFLATOR ALIGNMENT
FIGURE 10
10. Align and Install the inflator retaining bracket. See Figure 10.
TECHNICAL INSTRUCTIONS
PAGE 8 OF10
SAFETY RECALL 23S08-S3
CPR © 2024 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2024
17Y04O
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
POP UP INDICATOR
FIGURE 11
11. Install the four nuts. Assure pop-up indicator on air bag assembly is present. See Figure 11.
• Tighten to 3.9 Nm (35 lb-in) in the specified sequence.
17Y04P
INFLATOR WIRE
HARNESS CONNECTOR
FIGURE 12
12. Align the T-shape index on both the wiring harness electrical connector and the airbag inflator,
connect the new airbag wiring harness to the inflator module and fully seat the orange tab.
See Figure 12.
13. Ensure the connection between the wiring harness electrical connector and the airbag
inflator by pulling gently on the connector to ensure it is properly seated. See Figure 12.
TECHNICAL INSTRUCTIONS
PAGE 9 OF10
SAFETY RECALL 23S08-S3
CPR © 2024 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2024
17Y04Q
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
CONNECTOR
FIGURE 13
14. Install inflator harness connector to the air bag assembly bracket. See Figure 13.
15. Capture a photo of the passenger airbag inflater installed correctly and submit along with the photo of
the incorrect installation taken in step 3. Submit the photos via Concern Reports using the “Report a
Vehicle Concern” process. Concern Reports may be submitted via Web Based PTS or through
Mobile PTS using any mobile device (e.g., tablets, smart phones). Please see Page 10 for
additional details.
16. Re-install the passenger airbag. Follow the WSM procedures in Section 501-20B.
17. Confirm that the airbag Readiness light still indicates no SRS faults are present.
TECHNICAL INSTRUCTIONS
PAGE 10 OF10
SAFETY RECALL 23S08-S3
CPR © 2024 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
02/2024
Using Web Based “Report a Vehicle Concern”
• Access report entry form from link in PTS (Report a Vehicle Concern) or directly at:
https://www.gcr.dealerconnection.com/asp/FordDealerMenu.asp
• Ensure that your “User Profile” is added/updated to include your STARS ID. This can be done by
accessing your User Profile from the Global Concern Reporting Main Menu or directly at:
https://www.gcr.dealerconnection.com/asp/DealerProfile.asp
• After completing the report entry form and submitting your report, you can upload a maximum of
5 attachments at once. The attachments must be saved to the drive on the Personal Computer
(PC) you are using.
Using Mobile PTS “Report a Vehicle Concern”
IMPORTANT – If you have never used the Web-Based report a vehicle concern you will need to create
your User Profile prior to accessing “Report a Vehicle Concern” on Mobile PTS.
Ensure that your “User Profile” is added/updated to include your STARS ID. This can be done by
accessing your User Profile directly at: https://www.gcr.dealerconnection.com/asp/DealerProfile.asp ; You
can access Mobile PTS using your mobile device at: https://m.fordtechservice.dealerconnection.com/ or
the following QR code:
After completing the report entry form you can upload a maximum of 5 attachments at once.
• If submitting more than one attachment (photo), the files must be saved to the
mobile device you’re using, PRIOR to submitting the report.
• If submitting one attachment (photo), you can capture the photo during the report submission
when asked to add the attachment.
IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components
that are under safety, compliance, or emissions recall. Unless a part is
requested to be returned to Ford, all parts replaced under this FSA must be
scrapped in accordance with all applicable local, state and federal
environmental protection and hazardous material regulations. Refer to the
Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for
further information.
ATTACHMENT IV
Page 1 of 1
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 23S08 – Supplement #3
Certain 2004-2006 Model Year Ranger Vehicles
Passenger Airbag Inflator Inspection
MOBILE REPAIR / VEHICLE PICK-UP AND DELIVERY
RECORD
VIN ____________________________ received (check one):
☐ Mobile Repair
☐ Pick-up and/or delivery service
As outlined below for the 23S08 Field Service Action program.
☐ Mobile Repair – Date: _______________
OR
☐ Pick-up – Date: _______________
☐ Delivery – Date: _______________
Repair Order # Repair Order Date
Service Manager Signature Date
Attachment V
Page 1 of 2
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 23S08 – Supplement #3
Certain 2004-2006 Model Year Ranger Vehicles
Passenger Airbag Inflator Inspection
Mobile Service Repair Assessment
The following assessment will be used to indicate how mobile friendly a program is.
Dealer Bulletin
This system may be broken down by labor operations or models. If the program has an
inspection followed by a potential repair, then the assessment level will be broken down into an
inspection assessment level and a repair assessment level to show the mobile friendliness of
the repair on the vehicle. If the program has multiple repair options (determined by model,
model year or options) then the assessment level will also be determined by the options to show
the mobile friendliness of the repair on the vehicle.
Assessment Levels
– Mobile Reprogramming
– Light Mobile Service
– Enhanced Mobile Service
– Advanced Mobile Service
– Wheel and Tire Mobile Service
– Not Mobile Service Capable
Description of each level that is used to determine the overall assessment.
– Mobile Reprogramming
• Module Programming or similar type services
• Minimum tools maybe required other than an IDS/FDRS setup
• FDRS programming that requires internet connection (wi-fi or mobile hotspot)
• Make sure vehicle has a charge port to ensure battery voltage is maintained during
flashing of the module(s)
• Repairs not greater than 1 hour in length (including time to wait for programming)
Note: The location will need a charging station or wall box to maintain the 12-volt battery.
– Light Mobile Service
• Interior repair procedures that do not require seat, dash, or headliner removal
• Under hood repairs that do not require large component removal
• Exterior repairs that do not require large component/panel removal
• Repairs may require standard hand tools (Access to a Technician starter kit or similar)
Attachment V
Page 2 of 2
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD –
Safety Recall 23S08 – Supplement #2
Certain 2004-2006 Model Year Ranger Vehicles
Passenger Airbag Inflator Inspection
– Enhanced Mobile Service
• Anytime a procedure requires work under the vehicle to have a two-person
process
• Brake Inspection and Brake Repair/Replacement
• Limited Suspension Component replacement (no alignment)
• Under Vehicle access for limited repairs (no large component removal)
• Vehicle Check Up – VCU
• Pre Delivery Inspection – PDI
• Used Car Inspection/Presale Inspection
• May require floor jack, jack stands, and impact tools
Note: Wheel lock maybe required.
– Advanced Mobile Service
• Fluid Exchange/Oil Change
• Light Repairs
• Brake Hydraulic Repairs
– Wheel and Tire Mobile Service
• Tire Removal from Wheel
• Tire Balancing
• Tire Repair
Note: Specialized Mobile Service unit and equipment including Tire balancer and Tire
Changer required.
– Not Mobile Service Repair Capable
• Large component removal
• BEV Battery Replacement
• Requires a vehicle hoist – to complete the repair (more than inspection)
• Required vehicle alignment
• Requires significant vehicle disassembly
• Repairs greater then 2-3 hours
• Any repairs that require M-Time
• Includes a service procedure where the vehicle owner may be distressed about the state
of their vehicle
Version 04-23-19
Ford Motor Company
Recall Reimbursement Plan for 23S08
Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement
requests. However, federal legislation requires all motor vehicle manufacturers to establish
processes through which customers may seek recall reimbursement directly from the manufacturer
or the dealers.
Regarding the specific reimbursement plan for Recall # 23S08, owners who have paid for service to
remedy the defect or noncompliance must have had that service performed before May 5, 2023.
After this date, if repairs related to this recall are performed by a non-Ford repair facility in an
emergency, customers must submit any refund requests through their dealership. As required by
this federal regulation, Ford Motor Company submitted the details of its latest General Recall
Reimbursement Plan in a letter to the National Highway Traffic Safety Administration (NHTSA) in
May 2021. The following is the text of that letter and the Plan:
General Recall Reimbursement Plan
(As submitted to the NHTSA)
Under the requirements outlined in 49 CFR Part 573 and Part 577 of the Code of Federal
Regulations, Ford Motor Company (Ford) is submitting the required information about our general
reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a
related safety recall.
Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for
remedies in advance of notification of potential safety-related defects or noncompliance according to
Part 573.6 (c)(8)(i). This plan has not changed since our February 20, 2019 submission.
Reimbursement Notification
Ford’s notice to a vehicle owner in accordance with 49 CFR Part 577 will indicate that Ford is
offering a refund if the owner paid to have service to remedy the defect or noncompliance before a
specified ending date. In accordance with Part 573.13 (c)(2), this ending date will be defined as a
minimum of ten calendar days after the date on which Ford mailed the last of its Part 577
notifications to owners, and will be indicated in the specific reimbursement plan available to owners
for an individual recall. This notice will direct owners to seek eligible reimbursement through
authorized dealers or, at their option, directly through Ford at the following address:
Ford Motor Company
P.O. Box 6251
Dearborn, MI 48121-6251
Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility.
Under the rule, an owner who paid to remedy the defect or noncompliance before the identified
beginning date would not be eligible for reimbursement. Ford generally has not established such a
beginning date for reimbursement eligibility and does not presently anticipate changing this general
policy. However, in any case, where Ford determines a beginning date is appropriate, Ford will
indicate that date in the owner’s notice. As permitted by 577.11(e), Ford may not include a
reimbursement notification when all vehicles are well within the warranty period, subject to approval
by the agency.
Version 04-23-19
Costs to be Reimbursed
For vehicles, reimbursement will not be less than the lesser of:
• The amount paid by the owner for the remedy that specifically addressed and was reasonably
necessary to correct the defect or noncompliance that is the subject of the recall, or
• The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for
authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as
disposal of waste), and taxes.
For replacement equipment, reimbursement will be the amount paid by the owner for the
replacement item (limited by the amount of the retail list price of the defective or noncompliant item
that was replaced, plus taxes, where the brand or model purchased by the owner was different from
the brand or model that was the subject of the recall). If the item of motor vehicle equipment was
repaired, the reimbursement provisions identified above for vehicles will apply.
Ford notes that costs incurred by the owner within the period during which Ford’s original or
extended warranty would have provided for a free repair of the problem will not be eligible for
reimbursement, as provided by Part 573.13 (d)(1).
Entities Authorized to Provide Reimbursement
Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement
plans for a particular recall and will encourage owners to pursue requests for reimbursement directly
through dealers to expedite reimbursement. Ford will also provide a mailing address to which
customers can, at their option, send requests for reimbursement directly to Ford, as previously
noted. Requests for reimbursement sent directly to Ford may take up to 60 days to process.
Whether the owner chooses to pursue reimbursement requests through a dealer or directly through
Ford, the owner will be directed to submit the required documentation, upon which reimbursement
eligibility will be determined.
Required Documentation
The reimbursement determination will depend upon the information provided by the customer.
Consistent with Part 573.13 (d)(4) the following information must be submitted:
• Claimant’s name and address.
• Vehicle make, model, and model year.
• Vehicle identification number (VIN) and, for replacement equipment, a description of such
equipment or, for tires, the model, size, and TIN (DOT code).
• Identification of the recall number (either the Ford recall number or the NHTSA recall number).
• Identification of the owner of the recalled vehicle at the time that the pre-notification remedy
was obtained.
• An original receipt for the pre-notification remedy that includes a breakdown of the amount for
parts, labor, other costs, and taxes, including costs for the replacement item. Where the receipt
covers work other than to address the recall or noncompliance, Ford may require the claimant
to separately identify costs that are eligible for reimbursement.
• If the remedy was obtained during the warranty period, documentation indicating that the
warranty was not honored or the warranty repair did not correct the problem related to the
recall.
Failure to submit all of the above information may result in the denial of the reimbursement request.
Version 04-23-19
Additional Information
The Part 577 required owner notice will provide a toll-free telephone number through which specific
information about the reimbursement plan can be requested from Ford. This general reimbursement
plan will be incorporated into notifications according to Part 573.6 by reference. Information specific
to an individual recall also may be incorporated into the Part 573.6 notification.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-125
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Ford Motor Company APR 28, 2023 NHTSA Recall No. : 23V-125 Manufacturer Recall No. : 23S08 Manufacturer Information :
Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive
Suite 500 Dearborn MI 48126-2738
Company phone : 1-866-436-7332
Population :
Number of potentially involved : 98,550 Estimated percentage with defect : 1 %
Vehicle Information : Vehicle 1 : 2004-2006 Ford Ranger Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : NR
Descriptive Information : Ford’s team reviewed recall repair records of select dealerships and a certain third- party mobile repair team to determine the population of potentially affected vehicles. The Ford process is capable of identifying the vehicles that were previously repaired by these sources. When select dealerships and a certain third-party mobile repair team executed Ford Field Service Actions 17S42 and 18S02 recall repairs, the new frontal passenger airbag inflator may have been installed incorrectly in affected vehicles. Amendment 1: 23V125 is being superseded by a new Part 573 submitted on April 28, 2023, which includes
this population of vehicles plus an incremental population of vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database.
Production Dates : MAY 13, 2003 – MAY 02, 2006
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The replacement frontal passenger airbag inflator may have been installed in
the incorrect orientation during a previously executed recall repair. Part 573 Safety Recall Report 23V-125 Page 2 FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If a previously remedied vehicle has a passenger airbag inflator that was mis- installed, and is in a crash event necessitating deployment of the passenger airbag, the airbag may not deploy as intended, increasing the risk of injury.
Description of the Cause : Ford service instructions include diagrams and instructions for proper airbag inflator installation. Technicians who mis-installed the inflator told Ford they did not review the instructions prior to installation. Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Passenger Airbag Inflator Kit Component Description : Passenger Airbag Inflator Kit Component Part Number : 8L5Z-10044A74-D Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
The chronology is provided as an attachment. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-125
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a
Ford or Lincoln dealer to have their previously replaced passenger frontal airbag inflator inspected and reinstalled properly as required. There will be no charge for this service.
Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be April 14, 2023. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Ford will forward a copy of the notification letters to dealers to the agency when available.
Passenger Airbag Inflator Kit (8L5Z-10044A74-D) will be installed in the correct orientation.
Not required per 49 Part 573. Recall Schedule :
Description of Recall Schedule : Notification to dealers is expected to occur on March 01, 2023. Mailing of
owner notification letters is expected to begin March 27, 2023, and is expected to be completed by March 31, 2023.
Planned Dealer Notification Date : MAR 01, 2023 – MAR 01, 2023
Planned Owner Notification Date : MAR 27, 2023 – MAR 31, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-125
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Ford Motor Company APR 28, 2023 NHTSA Recall No. : 23V-125 Manufacturer Recall No. : 23S08 Manufacturer Information :
Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive
Suite 500 Dearborn MI 48126-2738
Company phone : 1-866-436-7332
Population :
Number of potentially involved : 98,550 Estimated percentage with defect : 1 %
Vehicle Information : Vehicle 1 : 2004-2006 Ford Ranger Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : NR
Descriptive Information : Ford’s team reviewed recall repair records of select dealerships and a certain third- party mobile repair team to determine the population of potentially affected vehicles. The Ford process is capable of identifying the vehicles that were previously repaired by these sources. When select dealerships and a certain third-party mobile repair team executed Ford Field Service Actions 17S42 and 18S02 recall repairs, the new frontal passenger airbag inflator may have been installed incorrectly in affected vehicles. Amendment 1: 23V125 is being superseded by a new Part 573 submitted on April 28, 2023, which includes
this population of vehicles plus an incremental population of vehicles. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database.
Production Dates : MAY 13, 2003 – MAY 02, 2006
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The replacement frontal passenger airbag inflator may have been installed in
the incorrect orientation during a previously executed recall repair. Part 573 Safety Recall Report 23V-125 Page 2 FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If a previously remedied vehicle has a passenger airbag inflator that was mis- installed, and is in a crash event necessitating deployment of the passenger airbag, the airbag may not deploy as intended, increasing the risk of injury.
Description of the Cause : Ford service instructions include diagrams and instructions for proper airbag inflator installation. Technicians who mis-installed the inflator told Ford they did not review the instructions prior to installation. Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Passenger Airbag Inflator Kit Component Description : Passenger Airbag Inflator Kit Component Part Number : 8L5Z-10044A74-D Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
The chronology is provided as an attachment. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-125
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a
Ford or Lincoln dealer to have their previously replaced passenger frontal airbag inflator inspected and reinstalled properly as required. There will be no charge for this service.
Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be April 14, 2023. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Ford will forward a copy of the notification letters to dealers to the agency when available.
Passenger Airbag Inflator Kit (8L5Z-10044A74-D) will be installed in the correct orientation.
Not required per 49 Part 573. Recall Schedule :
Description of Recall Schedule : Notification to dealers is expected to occur on March 01, 2023. Mailing of
owner notification letters is expected to begin March 27, 2023, and is expected to be completed by March 31, 2023.
Planned Dealer Notification Date : MAR 01, 2023 – MAR 01, 2023
Planned Owner Notification Date : MAR 27, 2023 – MAR 31, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-125
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Ford Motor Company FEB 24, 2023 NHTSA Recall No. : 23V-125 Manufacturer Recall No. : 23S08 Manufacturer Information :
Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive
Suite 500 Dearborn MI 48126-2738
Company phone : 1-866-436-7332
Population :
Number of potentially involved : 98,550 Estimated percentage with defect : 1 %
Vehicle Information : Vehicle 1 : 2004-2006 Ford Ranger Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : NR
Descriptive Information : Ford’s team reviewed recall repair records of select dealerships and a certain third- party mobile repair team to determine the population of potentially affected vehicles. The Ford process is capable of identifying the vehicles that were previously repaired by these sources.
When select dealerships and a certain third-party mobile repair team executed Ford Field Service Actions 17S42 and 18S02 recall repairs, the new frontal passenger airbag inflator may have been installed incorrectly in affected vehicles.
These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database.
Production Dates : MAY 13, 2003 – MAY 02, 2006
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The replacement frontal passenger airbag inflator may have been installed in the incorrect orientation during a previously executed recall repair.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If a previously remedied vehicle has a passenger airbag inflator that was mis-
installed, and is in a crash event necessitating deployment of the passenger Part 573 Safety Recall Report 23V-125 Page 2 airbag, the airbag may not deploy as intended, increasing the risk of injury.
Description of the Cause : Ford service instructions include diagrams and instructions for proper airbag inflator installation. Technicians who mis-installed the inflator told Ford they did not review the instructions prior to installation. Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Passenger Airbag Inflator Kit Component Description : Passenger Airbag Inflator Kit Component Part Number : 8L5Z-10044A74-D Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
The chronology is provided as an attachment. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-125
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a
Ford or Lincoln dealer to have their previously replaced passenger frontal airbag inflator inspected and reinstalled properly as required. There will be no charge for this service.
Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be April 14, 2023. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Ford will forward a copy of the notification letters to dealers to the agency when available.
Passenger Airbag Inflator Kit (8L5Z-10044A74-D) will be installed in the correct orientation.
Not required per 49 Part 573. Recall Schedule :
Description of Recall Schedule : Notification to dealers is expected to occur on March 01, 2023. Mailing of
owner notification letters is expected to begin March 27, 2023, and is expected to be completed by March 31, 2023.
Planned Dealer Notification Date : MAR 01, 2023 – MAR 01, 2023
Planned Owner Notification Date : MAR 27, 2023 – MAR 31, 2023
* NR – Not Reported
SEOCONTENT-END
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