22S68 – Rear Axle Rotor to Wheel Hub Assembly Bolt Inspection and Torque – 2023 Ford E-Series

October 20, 2022 NHTSA CAMPAIGN NUMBER: 22V792000

Improperly Tightened Bolt on Rear Axle

Wheel separation from the vehicle increases the risk of a crash.

 

NHTSA Campaign Number: 22V792

Manufacturer Ford Motor Company

Components POWER TRAIN

Potential Number of Units Affected 596

 

Summary

Ford Motor Company (Ford) is recalling certain 2023 E450 vehicles. The bolt that secures the rear axle rotor to the wheel-hub may be improperly tightened, possibly resulting in wheel separation.

 

Remedy

Dealers will inspect the rear axle serial number, and if necessary, remove and inspect the rear axle rotor and hub assembly. If any bolts are found to be loose, the rotor and hub assembly will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed November 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 22S68.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


2023 Ford E-Series
2023 Ford E-Series

 


VEHICLES

Vehicle Model Year Assembly Plant Build Dates
E-Series 2023 OHAP July 28, 2022 through August 3, 2022

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS SAFETY RECALL

Some of the affected vehicles may have an improperly torqued bolt that secures the rear axle rotor to the wheel-hub. An improperly torqued bolt in the rotor/ hub assembly can potentially result in slippage at this joint. This can lead to a loss of wheel attachment during hard acceleration or hard brake application events, increasing the risk of a crash.

 

SERVICE ACTION

DO NOT DEMONSTRATE OR DELIVER any new in-stock vehicles involved in this safety recall. An initial Dealer Bulletin with inspection procedures will be provided to dealers in November. A complete dealer bulletin will be provided to dealers early first quarter 2023 when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall.

IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.

 

CUSTOMER NOTIFICATION

Owners of record will be notified via first-class mail after repair instructions and parts ordering information have been provided to dealers.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 


Chronology :

August – September 2022: On August 10, 2022, an issue pertaining to loose bolts on rear axle rotor / hub assemblies of 2023 model year E-series vehicles was brought to Ford’s Critical Concern Review Group for review by Ford’s Supplier Technical Assistance (STA) team. The rear axle supplier had identified five subassemblies received from the rear axle rotor / hub subassembly Tier 2 supplier with one of the eight bolts loose. This new inspection process at the rear axle supplier was initiated on August 04, 2022 to monitor incoming quality from the new axle rotor / hub assembly Tier 2 supplier which had just begun supplying assemblies in July 2022.

CCRG’s investigation found that an improperly torqued bolt in the rotor/ hub assembly can result in slippage at this joint, potentially resulting in fracture of the rotor hat which could lead to wheel separation. A review of supplier records found that 234 suspect hub/rotor sets were manufactured and installed into axles and shipped to Ford. Containment efforts were undertaken at Ford’s assembly plant to identify potentially suspect axle assemblies. Assembly plant review of production records found that suspect axles had been installed on vehicles and shipped beyond Ford’s control.

Ford is not aware of any reports of accident or injury related to this condition.

On October 13, 2022, Ford’s Field Review Committee reviewed the concern and approved a field action.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
FORD E-450 2023

 


3 Associated Documents

Manufacturer Notices(to Dealers,etc) – Advance Notice re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Advance Notice – Safety Recall 22S68 Certain 2023 Model Year E-Series Rear Axle Rotor to Wheel Hub Assembly Bolt Inspection and Torque

RCMN-22V792-5376.pdf 64.806KB

RCMN-22V792-5376

 


Defect Notice 573 Report

RCLRPT-22V792-8081.PDF 215.339KB

RCLRPT-22V792-8081

 


Recall Acknowledgement

RCAK-22V792-1274.pdf 645.225KB

RCAK-22V792-1274

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V792&docType=RCL

 


 

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