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22P08 – BlueCruise/ActiveGlide Maps Expiration – 2021-2022 Ford & Lincoln

by
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NHTSA ID Number: 10225542

Manufacturer Communication Number: 22P08 S2

Summary

Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford/Lincoln Co-Pilot and BlueCruise/ActiveGlideBlueCruise/ActiveGlide Maps Expiration

REASON FOR THIS SUPPLEMENT

The technical instructions have been updated with additional details and screen shots to assist in

successfully updating the gateway module (GWM) and BlueCruise/ActiveGlide Maps.

Additional population has been added to the affected vehicles with updated build dates.

Added requirement to verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update

 

October 6, 2022

NEW VEHICLE RECOMMENDED DELIVERY HOLD
Customer Satisfaction Program 22P08 – Supplement #2
Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and
Mach-E Vehicles Equipped with Ford/Lincoln Co-Pilot and BlueCruise/ActiveGlide
BlueCruise/ActiveGlide Maps Expiration

 

REASON FOR THIS SUPPLEMENT

  • The technical instructions have been updated with additional details and screen shots to assist in successfully updating the gateway module (GWM) and BlueCruise/ActiveGlide Maps.
  • Additional population has been added to the affected vehicles with updated build dates.
  • Added requirement to verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update.

 

PROGRAM TERMS

This program will be in effect through March 14, 2023, for vehicles within the new bumper-to-bumper warranty coverage period (e.g., less than 36,000 miles).

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
Expedition 2022 Kentucky Truck September 22, 2021 through July 1, 2022
Navigator 2022 Kentucky Truck January 12, 2021 through August 25, 2022
F-150 2021-2022 Dearborn June 25, 2021 through August 17, 2022
F-150 2021-2022 Kansas City June 25, 2021 through March 7, 2022
F-150 2022 Rouge Electrical Vehicle Center October 14, 2021 through August 22, 2022
Mach-E 2021-2022 Cuautitlan January 18, 2021 through July 13, 2022

 

REASON FOR THIS PROGRAM

In some of the affected vehicles, the Connected Blue Zone Maps will expire on September 10th, 2022.  When the maps expire, the BlueCruise with hands-free highway driving feature will no longer be available. Unsold vehicles that are in transport mode or on dealer lots are unable to receive an over the air update containing the updated maps.

 

SERVICE ACTION

Before delivering any new in-stock vehicles involved in this program, dealers are to update the gateway module using FDRS. This service must be performed on all affected vehicles at no charge to the vehicle owner.

 

OVER THE AIR (OTA) UPDATES (FORD POWER-UP / LINCOLN ENHANCED):

  • In addition to your dealer being able to update vehicles now using FDRS, Ford deployed an OTA software update in August,2022.
  • Before scheduling service for an OTA capable vehicle, please verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update.
    1. Verify FSA is still open by viewing the “Outstanding Field Service Actions” on the OASIS results page on PTS. (Note: If the OTA update was recently downloaded onto vehicle the FSA may still show as open)
    2. If the FSA is still open in the Outstanding Field Service Actions section, proceed to the tab titled “Connected Vehicle”. In the “Over the Air Update 60 Day History”, you can determine if an OTA update occurred on the affected module by viewing the

“Completion Status”, which should show “Campaign Successful”. The “Release Notes” will also indicate that the campaign was successfully downloaded onto the vehicle. (Note: the FSA may still show as open in the Outstanding Field Service Actions section of PTS even though the OTA update was successfully downloaded onto the vehicle. This FSA will eventually be removed from the Outstanding Field Service Actions screen of PTS.) 

 

OWNER NOTIFICATION MAILING SCHEDULE

Owner letters will not be mailed for this program.

 

SOLD VEHICLES

  • Correct affected vehicles identified in OASIS which are brought to your dealership within the applicable bumper-to-bumper warranty coverage period.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this service action.

 

OWNER REFUNDS 

Refunds are not approved for this program.

 

RENTAL VEHICLES

Rental vehicles are not approved for this program.

 

PARTS REQUIREMENTS / ORDERING INFORMATION

Parts are not required to complete this repair.

 

ATTACHMENT III

CERTAIN 2022 MODEL YEAR EXPEDITION/NAVIGATOR AND 2021-2022 MODEL YEAR F-150 VEHICLES EQUIPPED WITH FORD/LINCOLN CO-PILOT AND BLUECRUISE/ACTIVEGLIDE — BLUECRUISE/ACTIVEGLIDE MAPS EXPIRATION

 

SERVICE PROCEDURE

A. Gateway Module A Programming – Page 1

B. Troubleshooting – Page 16

C. Important Information for Module Programming – Page 17

D. Recovering a module when programming has resulted in a blank module – Page 17

 

Gateway Module A Programming

NOTE: A blank 32GB or larger USB flash drive is required for APIM, TCU, Cluster, and GWM software updates. Make sure the USB flash drive being used is formatted correctly. To see the available drives, hold down the Windows icon keyboard key and press the E keyboard key. Right click on the USB flash drive and select Properties. If File System under the General tab is not exFAT, the drive must be formatted. To format the USB flash drive, right click on the USB flash drive, select Format, select exFAT for the File System, and select Default Allocation Size for the Allocation Unit Size. De-selecting Quick Format is not necessary and will result in a lengthier operation.

NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTC’s after programming. For DTC’s generated after programming, follow normal diagnostic service procedures.

1. Connect a battery charger to the 12V battery.

NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.

NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module (VCM) is properly connected to the Data Link Connector (DLC). VCM 3 is recommended for improved data download time.

2. Close all the doors on the vehicle. If a door must be left open during the service procedure, mechanically latch the door latch to simulate a closed door.

3. On the center display screen, navigate to Settings > About SYNC > Hands-Free Driving Mode available through DD-MM-YYYY. Record the expiration date. See Figure 1.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

4. Log into Ford Diagnostic and Repair System (FDRS). Ensure that FDRS and the VCM 3 are updated to latest version.

5. Start a new FDRS session.

NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.

NOTE: Available modules are shown on the LH side of the screen, and available procedures are listed on the RH side of the screen. Modules that are communicating are highlighted in green.

 

6. Select Toolbox tab. See Figure 2.

 

7. From the list on the LH side of the screen, select the GWM. See Figure 3.

 

8. From the list on the RH side of the screen, download GWM – GWM Software Update. See Figure 4.

 

NOTE: If software is already at the latest level, this selection will not be available. Verify that an Over The Air (OTA) update was previously installed. Log into Professional Technician System (PTS) > Connected Vehicle tab > OTA Dashboard. Click on release notes to confirm what was included in the OTA update. See Figures 5 and 6.

 

9. Click RUN to start the GWM update. See Figure 7.

 

10. Verify that the vehicle is connected to a battery charger. Click yes and follow all on-screen instructions carefully. See Figure 8.

 

11. When prompted, turn the ignition to key on engine off and click the OK icon. See Figure 9.

 

12. Allow the software files to process. See Figure 10.

 

13. When prompted, connect the USB flash drive to the diagnostic scan tool and click the OK icon. See Figure 11.

 

NOTE: Do not install the software update on a sub folder on the USB drive. See Figure 12.

 

14. Cycle the ignition to the ignition on engine on position and click the OK icon. See Figure 13.

 

15. Verify that the green ready light is on on the instrument cluster. See Figure 14.

NOTE: Close all the doors on the vehicle. If a door must be left open during the service procedure, mechanically latch the door latch to simulate a closed door and ensure that the trunk is closed if applicable.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

IMPORTANT: Do not select the Yes button in FDRS until the software update on the USB drive has been completed. See Figure 15.

NOTE: If the yes or no icon in FDRS is pressed by accident the software update will not be successful. DO NOT PROCEED WITH THE CAN FLASH. You may receive an inaccurate message stating that the software update was successful but the bluecruise maps will not be updated.

 

16. When prompted by the diagnostic scan tool, safely remove/eject the USB flash drive from the diagnostic scan tool and connect it to the USB hub in the vehicle to install the software into the GWM. See Figure 16.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

17. The update should start automatically. It is normal for the GWM to reset during this step. See Figure 17.

 

18. Press the close icon on navigation screen. The GWM software update will start automatically. See Figure 18.

19. Set a timer for 10 minutes to ensure enough time passes to allow the update to complete before removing the USB drive.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

20. Turn off the vehicle and open and close the driver’s door. See Figure 19.

NOTE: You may receive a question regarding the alarm system. Click yes or no as appropriate.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

21. Restart the Only remove the USB stick from the vehicle when the update succesful message appears. See Figure 20.

22. If there is not an immediate message stating that the update was succesful set a timer for 5 It may take up to 5 minutes before SYNC touchscreen displays Update Successful pop up. After 5 minutes if “Successful” pop up is not shown on SYNC touchscreen.

  • Select the close icon on the SYNC
  • Remove the USB stick
  • Click yes on the FDRS screen “Was the USB Update Successful” prompt (FDRS verifies if the module software update was successfully installed on the module).

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

23. Turn ignition to off and click the OK icon on the FDRS screen. See Figure 21.

 

24. Turn ignition to the ignition on engine off position and click the OK icon on the FDRS screen. See Figure 22.

 

25. On the FDRS screen wait for the validating software process to finish. See Figure 23.

 

26. Turn ignition to off and click the OK icon on the FDRS screen. See Figure 24.

 

27. Click OK on the FDRS screen when the application finished message appears. See Figure 25.

 

28. From the list on the RH side of the screen, select Self-Test and click RUN.

29. Click the Run Selected Tests button in the lower right.

30. Click the Clear & Retest button at the top of the screen to clear DTC’s in all modules.

31. Disconnect the battery charger from the 12V battery once the programming has completed.

32. On the center display screen, navigate to Settings > About SYNC > Hands-Free Driving Mode available through DD-MM-YYYY. Verify that expiration date is in the future. See Figure 26.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

TROUBLESHOOTING

Error States/Messages:

1. When the USB drive is removed from the laptop, inserted into the vehicle and the vehicles infotainment screen says “restart required”, the vehicle is restarted and then goes into a loop where it continues to say “restart required” .

2. When the vehicles infotainment display screen says “programming successful” , the USB drive is removed from the vehicle and inserted back into the laptop. At this point, FDRS displays an error stating “Part Number Validation Failed” or “DID Validation Failed”.

 

Steps to Resolve:

The procedure that we have provided to dealers and confirmed to resolve these errors is:

1. Launch FDRS and navigate to toolbox tab > datalogger > BCM and select the “BATT_SOC” PID.

2. Ensure that the BATT_SOC PID reads over 80%.

3. If the PID is less than 80%, fully recharge the vehicles 12-volt battery using the appropriate Rotunda battery tester and charger.

4. Remove the charger from the vehicle and using FDRS, navigate to toolbox tab > BCM > Reset Battery Monitor Sensor Learned Values application. Perform the BMS reset.

5. Connect the Rotunda tool and set it to maintain 12.6 to 13.6 volts. Monitor the voltage real time using the indicator at the bottom right corner of FDRS to ensure that it is within this range.

6. Repeat the Software Update application that failed.

 

Important Information for Module Programming

NOTE: When programming a module, use the following basic checks to ensure programming completes without errors.

  • Make sure the 12V battery is fully charged before carrying out the programming steps and connect
    FDRS/scan tool to a power source.

NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software.

  • Inspect Vehicle Communication Module II (VCM IIeBay)/Vehicle Communication and Measurement Module (VCMM) and cables for any damage. Make sure scan tool connections are not interrupted during programming.
  • A hardwired connection is strongly recommended.
  • Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC
    system, etc.) and close doors.
  • Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).
  • Follow all scan tool on-screen instructions carefully.
  • Disable FDRS/scan tool sleep mode, screensaver, hibernation modes.
  • Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.

 

Recovering a module when programming has resulted in a blank module

a. Disconnect the VCMII or VCMM from the data link connector (DLC) and your PC.

b. After ten seconds, reconnect the VCMII/VCMM to the DLC and the PC. Launch FDRS. The VCMII/VCMM icon should turn green in the bottom right corner of the screen. If it does not, troubleshoot the FDRS to VCM connection.

c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle” and proceed through the Network Test.

d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed, select “No” and continue through the installation application.

e. Once programming has completed, a screen may list additional steps required to complete the programming process. Make sure all applicable steps are followed in order.

 

ATTACHMENT IV

CERTAIN 2022 MODEL YEAR EXPEDITION/NAVIGATOR AND 2021-2022 MODEL YEAR F-150 VEHICLES EQUIPPED WITH FORD/LINCOLN CO-PILOT AND BLUECRUISE/ACTIVEGLIDE — BLUECRUISE/ACTIVEGLIDE MAPS EXPIRATION

 

SERVICE PROCEDURE

A. Gateway Module A Programming – Page 1

B. Troubleshooting – Page 16

C. Important Information for Module Programming – Page 17

D. Recovering a module when programming has resulted in a blank module – Page 17

 

Gateway Module A Programming

NOTE: A blank 32GB or larger USB flash drive is required for APIM, TCU, Cluster, and GWM software updates. Make sure the USB flash drive being used is formatted correctly. To see the available drives, hold down the Windows icon keyboard key and press the E keyboard key. Right click on the USB flash drive and select Properties. If File System under the General tab is not exFAT, the drive must be formatted. To format the USB flash drive, right click on the USB flash drive, select Format, select exFAT for the File System, and select Default Allocation Size for the Allocation Unit Size. De-selecting Quick Format is not necessary and will result in a lengthier operation.

NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTC’s after programming. For DTC’s generated after programming, follow normal diagnostic service procedures.

1. Connect a battery charger to the 12V battery.

NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.

NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module (VCM) is properly connected to the Data Link Connector (DLC). VCM 3 is recommended for improved data download time.

2. Close all the doors on the vehicle. If a door must be left open during the service procedure, mechanically latch the door latch to simulate a closed door.

3. On the center display screen, navigate to Settings > About SYNC > Hands-Free Driving Mode available through DD-MM-YYYY. Record the expiration date. See Figure 1.

NOTE: F-150 shown Expedition, Navigator and Mach-E vehicles similar.

 

4. Log into Ford Diagnostic and Repair System (FDRS). Ensure FDRS and VCM 3 are updated to latest version.

5. Start a new FDRS session.

NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.

NOTE: Available modules are shown on the LH side of the screen, and available procedures are listed on the RH side of the screen. Modules that are communicating are highlighted in green.

6. Select Toolbox tab. See Figure 2.

 

7. From the list on the LH side of the screen, select the GWM. See Figure 3.

 

8. From the list on the RH side of the screen, download GWM – GWM Software Update. See Figure 4.

 

NOTE: If software is already at the latest level, this selection will not be available. Verify that an Over The Air (OTA) update was previously installed. Log into Professional Technician System (PTS) > Connected Vehicle tab > OTA Dashboard. Click on release notes to confirm what was included in the OTA update. See Figures 5 and 6.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

9. Click RUN to start the GWM update. See Figure 7.

 

10. Verify that the vehicle is connected to a battery charger. Click yes and follow all on-screen instructions carefully. See Figure 8.

 

11. When prompted, turn the ignition to key on engine off and click the OK icon. See Figure 9.

 

12. Allow the software files to process. See Figure 10.

 

13. When prompted, connect the USB flash drive to the diagnostic scan tool and click the OK icon. See Figure 11.

 

NOTE: Do not install the software update on a sub folder on the USB drive. See Figure 12.

 

14. Cycle the ignition to the ignition on engine on position and click the OK icon. See Figure 13.

 

NOTE: Close all the doors on the vehicle. If a door must be left open during the service procedure, mechanically latch the door latch to simulate a closed door and ensure that the trunk is closed if applicable.

IMPORTANT: Do not select the Yes button in FDRS until the software update on the USB drive has been completed. See Figure 14.

NOTE: If the yes or no icon in FDRS is pressed by accident the software update will not be successful. DO NOT PROCEED WITH THE CAN FLASH. You may receive an inaccurate message stating that the software update was successful but the Bluecruise maps will not be updated.

 

15. When prompted by the diagnostic scan tool, safely remove/eject the USB flash drive from the diagnostic scan tool and connect it to the USB hub in the vehicle to install the software into the GWM. See Figure 15.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

16. The update should start automatically. It is normal for the GWM to reset during this step. See Figure 16.

 

17. Press the close icon on navigation screen. The GWM software update will start automatically. See Figure 17.

 

18. Set a timer for 10 minutes to ensure enough time passes to allow the update to complete before removing the USB drive.

NOTE: F-150 shown Expedition and Navigator vehicles similar.

 

19. Turn off the vehicle and open and close the driver’s door. See Figure 18.

NOTE: F-150 shown Expedition and Navigator vehicles similar.

 

20. Restart the Only remove the USB stick from the vehicle when the update successful message appears. See Figure 19.

21. If there is not an immediate message stating that the update was successful set a timer for 5 minutes. It may take up to 5 minutes before SYNC touchscreen displays Update Successful pop up. After 5 minutes if “Successful” pop up is not shown on SYNC touchscreen.

  • Select the close icon on the SYNC touchscreen.
  • Remove the USB stick
  • Click yes on the FDRS screen “Was the USB Update Successful” prompt (FDRS verifies if the
    module software update was successfully installed on the module).

NOTE: F-150 shown Expedition and Navigator vehicles similar.

 

22. Turn ignition to off and click the OK icon on the FDRS screen. See Figure 20.

 

23. Turn ignition to the ignition on engine off position and click the OK icon on the FDRS screen. See Figure 21.

 

24. On the FDRS screen wait for the validating software process to finish. See Figure 22.

 

25. Turn ignition to off and click the OK icon on the FDRS screen. See Figure 23.

 

26. Click OK on the FDRS screen when the application finished message appears. See Figure 24.

 

27. From the list on the RH side of the screen, select Self-Test and click RUN.

28. Click the Run Selected Tests button in the lower right.

29. Click the Clear & Retest button at the top of the screen to clear DTC’s in all modules.

30. Disconnect the battery charger from the 12V battery once the programming has completed.

31. On the center display screen, navigate to Settings > About SYNC > Hands-Free Driving Mode available through DD-MM-YYYY. Verify that expiration date is in the future. See Figure 25.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

32.On the center display screen, navigate to Settings > About SYNC > Hands-Free Driving Mode available through DD-MM-YYYY. Verify that expiration date is in the future. See Figure 24.

NOTE: Mach-E shown other vehicles similar.

 

TROUBLESHOOTING

Error States/Messages:

1. When the USB drive is removed from the laptop, inserted into the vehicle and the vehicles infotainment screen says “restart required”, the vehicle is restarted and then goes into a loop where it continues to say “restart required” .

2. When the vehicles infotainment display screen says “programming successful” , the USB drive is removed from the vehicle and inserted back into the laptop. At this point, FDRS displays an error stating “Part Number Validation Failed” or “DID Validation Failed”.

 

Steps to Resolve:

The procedure that we have provided to dealers and confirmed to resolve these errors is:

1. Launch FDRS and navigate to toolbox tab > datalogger > BCM and select the “BATT_SOC” PID.

2. Ensure that the BATT_SOC PID reads over 80%.

3. If the PID is less than 80%, fully recharge the vehicles 12-volt battery using the appropriate Rotunda battery tester and charger.

4. Remove the charger from the vehicle and using FDRS, navigate to toolbox tab > BCM > Reset Battery Monitor Sensor Learned Values application. Perform the BMS reset.

5. Connect the Rotunda tool and set it to maintain 12.6 to 13.6 volts. Monitor the voltage real time using the indicator at the bottom right corner of FDRS to ensure that it is within this range.

6. Repeat the Software Update application that failed.

 

Important Information for Module Programming

NOTE: When programming a module, use the following basic checks to ensure programming completes without errors.

  • Make sure the 12V battery is fully charged before carrying out the programming steps and connect
    FDRS/scan tool to a power source.

NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software.

  • Inspect Vehicle Communication Module II (VCM IIeBay)/Vehicle Communication and Measurement Module (VCMM) and cables for any damage. Make sure scan tool connections are not interrupted during programming.
  • A hardwired connection is strongly recommended.
  • Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC
    system, etc.) and close doors.
  • Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).
  • Follow all scan tool on-screen instructions carefully.
  • Disable FDRS/scan tool sleep mode, screensaver, hibernation modes.
  • Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.

 

Recovering a module when programming has resulted in a blank module

a. Disconnect the VCMII or VCMM from the data link connector (DLC) and your PC.

b. After ten seconds, reconnect the VCMII/VCMM to the DLC and the PC. Launch FDRS. The VCMII/VCMM icon should turn green in the bottom right corner of the screen. If it does not, troubleshoot the FDRS to VCM connection.

c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle” and proceed through the Network Test.

d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed, select “No” and continue through the installation application.

e. Once programming has completed, a screen may list additional steps required to complete the programming process. Make sure all applicable steps are followed in order.

 

8 Affected Products

Vehicles

MAKE MODEL YEAR
FORD EXPEDITION 2022
FORD F-150 2021-2022
FORD F-150 BEV 2022
FORD F-150 LIGHTNING 2022
FORD MUSTANG MACH E 2021-2022
LINCOLN NAVIGATOR 2022

 

1 Associated Document

Manufacturer Communications

October 6, 2022
Customer Satisfaction Program 22P08 – Supplement #2

https://www.nhtsa.gov/recalls?nhtsaId=10225542

MC-10225542-0001.pdf 16630.774KB

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NHTSA ID Number: 10210896

Manufacturer Communication Number: 22P08-S1

Summary

Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford Co-Pilot and BlueCruise – BlueCruise Maps Expiration: In some of the affected vehicles, the Connected Blue Zone Maps will expire on March 14, 2022. When the maps expire, the BlueCruise with hands-free highway driving feature will no longer be available.

 

1 Associated Document

Manufacturer Communications

Customer Satisfaction Program 22P08 – Supplement #1
April 12, 2022

https://www.nhtsa.gov/recalls?nhtsaId=10210896

MC-10210896-0001.pdf 1823.111KB

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1 Associated Document

Manufacturer Communications

Customer Satisfaction Program 22P08
March 14, 2022

https://www.nhtsa.gov/recalls?nhtsaId=10209365

MC-10209365-0001.pdf 1182.433KB

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Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year		 2018-Present
Model Year		 1996-2017
Model Year		 2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay and VCMM)		   X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
CarDAQ-Plus
CarDAQ-M
VSI J2534 ECU Reprogrammer

Mongoose-Plus J2534

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

RAP2 OEM J2534 Remote Reprogramming Tool

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

GODIAG J2534

 

Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 

 

Bestseller No. 1
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  • ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
  • J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
  • TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
  • J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
  • FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
$1,735.00 Amazon Prime
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SaleBestseller No. 2
VNCI J2534 for Nano Diagnostic Tools,Support J2534 for Automatic Switch Mode Fast Communication
VNCI J2534 for Nano Diagnostic Tools,Support J2534 for Automatic Switch Mode Fast Communication
  • Application:Support most all of J2534 compatible software, most all of for software, ECU reprogramming in J2534 mode with programming voltage, supply software for diagnosing J1979 compatible vehicles.
  • Material:VNCI (Vehicle network communication interface) is a device that works between diagnostic software and vehicle. It is compatible with J2534 Passthru and for .
  • Advantage:Support J2534 and for mode in one device, and has automatic switch mode, more speedup, faster communication and reprogramming.VNCI J2534 for Nano protocol configuration include, for ISO15765, for ISO9141, for ISO14230, for J1850 PWM( supports IFR and 2X speed modes), for J1850 VPW (supports 4x speed mode).
  • Easy to install:More stability, never let you down while reprogramming, portable and convenient, small package and easy to carry.
  • Best Experience :We strive to provide you with the best quality products and the best customer experience.We try our best to meet your requirements.Please check the product information carefuly berore buying to aviod making mistakes.
$36.83 −$2.47 $34.36 Amazon Prime
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Bestseller No. 3
LAUNCH X431 PRO5 Elite,J2534 Reprogramming Tool, Topology Mapping OBD2 Scanner Diagnostic Tool, CAN/CAFD/DoIP/HD/FCA SGW,Bidirectional Scan Tool, ECU Coding, 50+ Reset, All Systems Scanner
LAUNCH X431 PRO5 Elite,J2534 Reprogramming Tool, Topology Mapping OBD2 Scanner Diagnostic Tool, CAN/CAFD/DoIP/HD/FCA SGW,Bidirectional Scan Tool, ECU Coding, 50+ Reset, All Systems Scanner
  • 🆚LAUNCH X431 PRO5 scan tool Upgrade all functions of X431 PRO3/X-431 Throttle III/X431-TorqueIII/X431 V+, PROS V+, PAD3. ⓵ J2534 ECU Programming &Online functions directly connect to OEM server, 50+ reset same as X-431 Throttle;⓶Bi-directional control and All system diagnostics as Snap-on scanner; ⓷ Support 150+ brands Vehicles (include CAN/CAFD/DoIP/HD protocols and AutoAuth for FCA SGW) ⓸Powered by 8-core processor(1.8GHz), Android9.0 OS, 2.4 & 5GHz WiFi connection.
  • 🚜[J2534 Reprogramming With FREE SMARTBOX 3.0】Save more than $2000, LAUNCH X431 PRO5 support J2534/DOIP/CANFD/HD protocols (Needn’t buy HDIII Module,Manufacture software and non-16pin adaptors need to be purchased separately.) Download OEM software from the manufacturer’s server to 1) program data to blank/used ECUs; 2) Reflash ECUs with data loss; 3)Upgrade ECU software version. As a wireless VCI allowing the vehicle to transmit data to the diagnostic tablet without a physical connection.
  • 👏[50+ Reset, Continuously Updated Reset Functions]: With the LAUNCH diagnostic tool, You will never be bothered by tricky vehicle issues and keep pace with newer technology. 50 commonly reset functions ( in the quick page ) reaching into the smallest parts to root out the problems. Extra 300+ repair functions ( in-vehicle catalog) for specific models extend the capability to reset, regeneration, initiation, matching, etc. (Functions vary by models, configurations, and systems.)
  • 🌐[One stop Intelligent Diagnostic Tool]: LAUNCH X431 PRO5 obd2 scanner Bluetooth provides Repair Tips, Repair Assist, Component Measurement, TSB, Relevant Cases DTC Analysis to simplify complex diagnostic and achieve the trouble-free repair. 🤩[One Scanner For Multiple Uses]: LAUNCH diagnostic tool PRO5 collaborates with add-on modules (ADAS, Videoscope, TSGUN, X-ProG3, WiFi Pinter, Battery Tester) to expand business applications and improve diagnostic accuracy.
  • 👍【2024 New OE Level Online Functions 】Bidirectional Scan Tool offers you various high-end online functions, which enable you to access the online data to do fast & complicated vehicle repairs, e.g. 1) ECU Coding for replacing, match, relearn, recode new ECU modules; 2) Online Coding for BMW, Audi, VW, Porsche, Benz to surf OEM data; 3) VAG Guided functions ease complex issues; 4) Personalization & ADAS improving car performance and driving safety.
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 4
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Multi-Protocol PassThru Interface, Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MS908CV, MK908P, MK908 Pro II and PC
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Multi-Protocol PassThru Interface, Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MS908CV, MK908P, MK908 Pro II and PC
  • 🌐【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your scanner MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘.
  • 🌐【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
  • 🌐【High-speed Transmission Speed】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed to save more times and win more business.
  • 🌐【Multiple Devices Connected with PC】Autel MaxiFlash Elite J2534 also supports multiple device connections to the PC, which can operate diagnostic and reprogramming functions on more than one vehicle at the same time. Autel MaxiFlash Elite J2534 built-in wireless and data storage, which can update via Internet. It also ensures quickly reprogramming even the newest controllers.
  • 🌐【Extensive Compatibility】Autel MaxiFlash J2534 is compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
$999.00 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 5
Mongoose-Plus J2534 OEM Vehicle Interface Cable - GM OEM Reprogramming and Diagnostics
Mongoose-Plus J2534 OEM Vehicle Interface Cable - GM OEM Reprogramming and Diagnostics
  • Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, Subaru, & VW/Audi.
  • Supports Current GM Vehicles: Now includes CAN-FD, DoIP (Diagnostics over Internet Protocol - as defined in J2534-2) and support for J2534 version 5.0. This is the tool that GM dealerships use for diagnostics and reprogramming.
  • NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
  • Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
  • Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
$539.95 Amazon Prime
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Bestseller No. 6
VXDIAG VCX Nano GDS2 and Tech2Win Diagnostic Tool Compatible for GM/OPEL with Global Diagnostic Programming System GDS & GDS2 Blue
VXDIAG VCX Nano GDS2 and Tech2Win Diagnostic Tool Compatible for GM/OPEL with Global Diagnostic Programming System GDS & GDS2 Blue
  • 🚗[Technical assistance] If you have any installation problems, download the installation manual. Or please contact us at any time. We can provide technical support and help you install software online
  • 🚗[Vehicle Coverage] Installation Tips: Please turn off anti-virus software before install. VXDIAG VCX NANO fully compatible with SAE-J2534-1 & SAE-J2534-2. All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
  • 🚗[Functional] ●USB vehicle-to-PC connectivity●Supports Windows,XP●Supports Windows 7● CE and FCC compliance for hardware●Firmware Updatable. 【SPS】Service Programming System: ◎Passthrough programming on GM past model and Global A vehicles◎Increase reprogramming speed 20-70% and get ready to service new models.
  • 🚗[GDS] Global Diagnostic System: ◎New Diagnostic Application Software required for all GM Global Architecture (Global A) Vehicles. ◎GDS & GDS2 is software which runs on a specific PC. Updates received via TIS2Web.
  • 🚗[Efficient&Convenience] Quick access to vehicle data for maintenance or management reports.Quickly attaches to vehicle's diagnostic connector. Mixed fleet capabilities with broad protocol support.May be used with desktop PC or laptop. make sure your computer at least 4GB.Tech2win software only installed on 7 32bit computer and on physical system.Please download the latest vxmanager from vxdiag official website.
$135.99 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping

Last update on 2024-03-18 / Affiliate links / Images from Amazon Product Advertising API

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