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22P08 – BlueCruise/ActiveGlide Maps Expiration – 2021-2022 Ford & Lincoln

by
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NHTSA ID Number: 10225542

Manufacturer Communication Number: 22P08 S2

Summary

Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford/Lincoln Co-Pilot and BlueCruise/ActiveGlideBlueCruise/ActiveGlide Maps Expiration

REASON FOR THIS SUPPLEMENT

The technical instructions have been updated with additional details and screen shots to assist in

successfully updating the gateway module (GWM) and BlueCruise/ActiveGlide Maps.

Additional population has been added to the affected vehicles with updated build dates.

Added requirement to verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update

 

October 6, 2022

NEW VEHICLE RECOMMENDED DELIVERY HOLD
Customer Satisfaction Program 22P08 – Supplement #2
Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and
Mach-E Vehicles Equipped with Ford/Lincoln Co-Pilot and BlueCruise/ActiveGlide
BlueCruise/ActiveGlide Maps Expiration

 

REASON FOR THIS SUPPLEMENT

  • The technical instructions have been updated with additional details and screen shots to assist in successfully updating the gateway module (GWM) and BlueCruise/ActiveGlide Maps.
  • Additional population has been added to the affected vehicles with updated build dates.
  • Added requirement to verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update.

 

PROGRAM TERMS

This program will be in effect through March 14, 2023, for vehicles within the new bumper-to-bumper warranty coverage period (e.g., less than 36,000 miles).

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
Expedition 2022 Kentucky Truck September 22, 2021 through July 1, 2022
Navigator 2022 Kentucky Truck January 12, 2021 through August 25, 2022
F-150 2021-2022 Dearborn June 25, 2021 through August 17, 2022
F-150 2021-2022 Kansas City June 25, 2021 through March 7, 2022
F-150 2022 Rouge Electrical Vehicle Center October 14, 2021 through August 22, 2022
Mach-E 2021-2022 Cuautitlan January 18, 2021 through July 13, 2022

 

REASON FOR THIS PROGRAM

In some of the affected vehicles, the Connected Blue Zone Maps will expire on September 10th, 2022.  When the maps expire, the BlueCruise with hands-free highway driving feature will no longer be available. Unsold vehicles that are in transport mode or on dealer lots are unable to receive an over the air update containing the updated maps.

 

SERVICE ACTION

Before delivering any new in-stock vehicles involved in this program, dealers are to update the gateway module using FDRS. This service must be performed on all affected vehicles at no charge to the vehicle owner.

 

OVER THE AIR (OTA) UPDATES (FORD POWER-UP / LINCOLN ENHANCED):

  • In addition to your dealer being able to update vehicles now using FDRS, Ford deployed an OTA software update in August,2022.
  • Before scheduling service for an OTA capable vehicle, please verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update.
    1. Verify FSA is still open by viewing the “Outstanding Field Service Actions” on the OASIS results page on PTS. (Note: If the OTA update was recently downloaded onto vehicle the FSA may still show as open)
    2. If the FSA is still open in the Outstanding Field Service Actions section, proceed to the tab titled “Connected Vehicle”. In the “Over the Air Update 60 Day History”, you can determine if an OTA update occurred on the affected module by viewing the

“Completion Status”, which should show “Campaign Successful”. The “Release Notes” will also indicate that the campaign was successfully downloaded onto the vehicle. (Note: the FSA may still show as open in the Outstanding Field Service Actions section of PTS even though the OTA update was successfully downloaded onto the vehicle. This FSA will eventually be removed from the Outstanding Field Service Actions screen of PTS.) 

 

OWNER NOTIFICATION MAILING SCHEDULE

Owner letters will not be mailed for this program.

 

SOLD VEHICLES

  • Correct affected vehicles identified in OASIS which are brought to your dealership within the applicable bumper-to-bumper warranty coverage period.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this service action.

 

OWNER REFUNDS 

Refunds are not approved for this program.

 

RENTAL VEHICLES

Rental vehicles are not approved for this program.

 

PARTS REQUIREMENTS / ORDERING INFORMATION

Parts are not required to complete this repair.

 

ATTACHMENT III

CERTAIN 2022 MODEL YEAR EXPEDITION/NAVIGATOR AND 2021-2022 MODEL YEAR F-150 VEHICLES EQUIPPED WITH FORD/LINCOLN CO-PILOT AND BLUECRUISE/ACTIVEGLIDE — BLUECRUISE/ACTIVEGLIDE MAPS EXPIRATION

 

SERVICE PROCEDURE

A. Gateway Module A Programming – Page 1

B. Troubleshooting – Page 16

C. Important Information for Module Programming – Page 17

D. Recovering a module when programming has resulted in a blank module – Page 17

 

Gateway Module A Programming

NOTE: A blank 32GB or larger USB flash drive is required for APIM, TCU, Cluster, and GWM software updates. Make sure the USB flash drive being used is formatted correctly. To see the available drives, hold down the Windows icon keyboard key and press the E keyboard key. Right click on the USB flash drive and select Properties. If File System under the General tab is not exFAT, the drive must be formatted. To format the USB flash drive, right click on the USB flash drive, select Format, select exFAT for the File System, and select Default Allocation Size for the Allocation Unit Size. De-selecting Quick Format is not necessary and will result in a lengthier operation.

NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTC’s after programming. For DTC’s generated after programming, follow normal diagnostic service procedures.

1. Connect a battery charger to the 12V battery.

NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.

NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module (VCM) is properly connected to the Data Link Connector (DLC). VCM 3 is recommended for improved data download time.

2. Close all the doors on the vehicle. If a door must be left open during the service procedure, mechanically latch the door latch to simulate a closed door.

3. On the center display screen, navigate to Settings > About SYNC > Hands-Free Driving Mode available through DD-MM-YYYY. Record the expiration date. See Figure 1.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

4. Log into Ford Diagnostic and Repair System (FDRS). Ensure that FDRS and the VCM 3 are updated to latest version.

5. Start a new FDRS session.

NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.

NOTE: Available modules are shown on the LH side of the screen, and available procedures are listed on the RH side of the screen. Modules that are communicating are highlighted in green.

 

6. Select Toolbox tab. See Figure 2.

 

7. From the list on the LH side of the screen, select the GWM. See Figure 3.

 

8. From the list on the RH side of the screen, download GWM – GWM Software Update. See Figure 4.

 

NOTE: If software is already at the latest level, this selection will not be available. Verify that an Over The Air (OTA) update was previously installed. Log into Professional Technician System (PTS) > Connected Vehicle tab > OTA Dashboard. Click on release notes to confirm what was included in the OTA update. See Figures 5 and 6.

 

9. Click RUN to start the GWM update. See Figure 7.

 

10. Verify that the vehicle is connected to a battery charger. Click yes and follow all on-screen instructions carefully. See Figure 8.

 

11. When prompted, turn the ignition to key on engine off and click the OK icon. See Figure 9.

 

12. Allow the software files to process. See Figure 10.

 

13. When prompted, connect the USB flash drive to the diagnostic scan tool and click the OK icon. See Figure 11.

 

NOTE: Do not install the software update on a sub folder on the USB drive. See Figure 12.

 

14. Cycle the ignition to the ignition on engine on position and click the OK icon. See Figure 13.

 

15. Verify that the green ready light is on on the instrument cluster. See Figure 14.

NOTE: Close all the doors on the vehicle. If a door must be left open during the service procedure, mechanically latch the door latch to simulate a closed door and ensure that the trunk is closed if applicable.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

IMPORTANT: Do not select the Yes button in FDRS until the software update on the USB drive has been completed. See Figure 15.

NOTE: If the yes or no icon in FDRS is pressed by accident the software update will not be successful. DO NOT PROCEED WITH THE CAN FLASH. You may receive an inaccurate message stating that the software update was successful but the bluecruise maps will not be updated.

 

16. When prompted by the diagnostic scan tool, safely remove/eject the USB flash drive from the diagnostic scan tool and connect it to the USB hub in the vehicle to install the software into the GWM. See Figure 16.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

17. The update should start automatically. It is normal for the GWM to reset during this step. See Figure 17.

 

18. Press the close icon on navigation screen. The GWM software update will start automatically. See Figure 18.

19. Set a timer for 10 minutes to ensure enough time passes to allow the update to complete before removing the USB drive.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

20. Turn off the vehicle and open and close the driver’s door. See Figure 19.

NOTE: You may receive a question regarding the alarm system. Click yes or no as appropriate.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

21. Restart the Only remove the USB stick from the vehicle when the update succesful message appears. See Figure 20.

22. If there is not an immediate message stating that the update was succesful set a timer for 5 It may take up to 5 minutes before SYNC touchscreen displays Update Successful pop up. After 5 minutes if “Successful” pop up is not shown on SYNC touchscreen.

  • Select the close icon on the SYNC
  • Remove the USB stick
  • Click yes on the FDRS screen “Was the USB Update Successful” prompt (FDRS verifies if the module software update was successfully installed on the module).

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

23. Turn ignition to off and click the OK icon on the FDRS screen. See Figure 21.

 

24. Turn ignition to the ignition on engine off position and click the OK icon on the FDRS screen. See Figure 22.

 

25. On the FDRS screen wait for the validating software process to finish. See Figure 23.

 

26. Turn ignition to off and click the OK icon on the FDRS screen. See Figure 24.

 

27. Click OK on the FDRS screen when the application finished message appears. See Figure 25.

 

28. From the list on the RH side of the screen, select Self-Test and click RUN.

29. Click the Run Selected Tests button in the lower right.

30. Click the Clear & Retest button at the top of the screen to clear DTC’s in all modules.

31. Disconnect the battery charger from the 12V battery once the programming has completed.

32. On the center display screen, navigate to Settings > About SYNC > Hands-Free Driving Mode available through DD-MM-YYYY. Verify that expiration date is in the future. See Figure 26.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

TROUBLESHOOTING

Error States/Messages:

1. When the USB drive is removed from the laptop, inserted into the vehicle and the vehicles infotainment screen says “restart required”, the vehicle is restarted and then goes into a loop where it continues to say “restart required” .

2. When the vehicles infotainment display screen says “programming successful” , the USB drive is removed from the vehicle and inserted back into the laptop. At this point, FDRS displays an error stating “Part Number Validation Failed” or “DID Validation Failed”.

 

Steps to Resolve:

The procedure that we have provided to dealers and confirmed to resolve these errors is:

1. Launch FDRS and navigate to toolbox tab > datalogger > BCM and select the “BATT_SOC” PID.

2. Ensure that the BATT_SOC PID reads over 80%.

3. If the PID is less than 80%, fully recharge the vehicles 12-volt battery using the appropriate Rotunda battery tester and charger.

4. Remove the charger from the vehicle and using FDRS, navigate to toolbox tab > BCM > Reset Battery Monitor Sensor Learned Values application. Perform the BMS reset.

5. Connect the Rotunda tool and set it to maintain 12.6 to 13.6 volts. Monitor the voltage real time using the indicator at the bottom right corner of FDRS to ensure that it is within this range.

6. Repeat the Software Update application that failed.

 

Important Information for Module Programming

NOTE: When programming a module, use the following basic checks to ensure programming completes without errors.

  • Make sure the 12V battery is fully charged before carrying out the programming steps and connect
    FDRS/scan tool to a power source.

NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software.

  • Inspect Vehicle Communication Module II (VCM IIeBay)/Vehicle Communication and Measurement Module (VCMM) and cables for any damage. Make sure scan tool connections are not interrupted during programming.
  • A hardwired connection is strongly recommended.
  • Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC
    system, etc.) and close doors.
  • Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).
  • Follow all scan tool on-screen instructions carefully.
  • Disable FDRS/scan tool sleep mode, screensaver, hibernation modes.
  • Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.

 

Recovering a module when programming has resulted in a blank module

a. Disconnect the VCMII or VCMM from the data link connector (DLC) and your PC.

b. After ten seconds, reconnect the VCMII/VCMM to the DLC and the PC. Launch FDRS. The VCMII/VCMM icon should turn green in the bottom right corner of the screen. If it does not, troubleshoot the FDRS to VCM connection.

c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle” and proceed through the Network Test.

d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed, select “No” and continue through the installation application.

e. Once programming has completed, a screen may list additional steps required to complete the programming process. Make sure all applicable steps are followed in order.

 

ATTACHMENT IV

CERTAIN 2022 MODEL YEAR EXPEDITION/NAVIGATOR AND 2021-2022 MODEL YEAR F-150 VEHICLES EQUIPPED WITH FORD/LINCOLN CO-PILOT AND BLUECRUISE/ACTIVEGLIDE — BLUECRUISE/ACTIVEGLIDE MAPS EXPIRATION

 

SERVICE PROCEDURE

A. Gateway Module A Programming – Page 1

B. Troubleshooting – Page 16

C. Important Information for Module Programming – Page 17

D. Recovering a module when programming has resulted in a blank module – Page 17

 

Gateway Module A Programming

NOTE: A blank 32GB or larger USB flash drive is required for APIM, TCU, Cluster, and GWM software updates. Make sure the USB flash drive being used is formatted correctly. To see the available drives, hold down the Windows icon keyboard key and press the E keyboard key. Right click on the USB flash drive and select Properties. If File System under the General tab is not exFAT, the drive must be formatted. To format the USB flash drive, right click on the USB flash drive, select Format, select exFAT for the File System, and select Default Allocation Size for the Allocation Unit Size. De-selecting Quick Format is not necessary and will result in a lengthier operation.

NOTE: Program appropriate vehicle modules before performing diagnostics and clear all DTC’s after programming. For DTC’s generated after programming, follow normal diagnostic service procedures.

1. Connect a battery charger to the 12V battery.

NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.

NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module (VCM) is properly connected to the Data Link Connector (DLC). VCM 3 is recommended for improved data download time.

2. Close all the doors on the vehicle. If a door must be left open during the service procedure, mechanically latch the door latch to simulate a closed door.

3. On the center display screen, navigate to Settings > About SYNC > Hands-Free Driving Mode available through DD-MM-YYYY. Record the expiration date. See Figure 1.

NOTE: F-150 shown Expedition, Navigator and Mach-E vehicles similar.

 

4. Log into Ford Diagnostic and Repair System (FDRS). Ensure FDRS and VCM 3 are updated to latest version.

5. Start a new FDRS session.

NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.

NOTE: Available modules are shown on the LH side of the screen, and available procedures are listed on the RH side of the screen. Modules that are communicating are highlighted in green.

6. Select Toolbox tab. See Figure 2.

 

7. From the list on the LH side of the screen, select the GWM. See Figure 3.

 

8. From the list on the RH side of the screen, download GWM – GWM Software Update. See Figure 4.

 

NOTE: If software is already at the latest level, this selection will not be available. Verify that an Over The Air (OTA) update was previously installed. Log into Professional Technician System (PTS) > Connected Vehicle tab > OTA Dashboard. Click on release notes to confirm what was included in the OTA update. See Figures 5 and 6.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

9. Click RUN to start the GWM update. See Figure 7.

 

10. Verify that the vehicle is connected to a battery charger. Click yes and follow all on-screen instructions carefully. See Figure 8.

 

11. When prompted, turn the ignition to key on engine off and click the OK icon. See Figure 9.

 

12. Allow the software files to process. See Figure 10.

 

13. When prompted, connect the USB flash drive to the diagnostic scan tool and click the OK icon. See Figure 11.

 

NOTE: Do not install the software update on a sub folder on the USB drive. See Figure 12.

 

14. Cycle the ignition to the ignition on engine on position and click the OK icon. See Figure 13.

 

NOTE: Close all the doors on the vehicle. If a door must be left open during the service procedure, mechanically latch the door latch to simulate a closed door and ensure that the trunk is closed if applicable.

IMPORTANT: Do not select the Yes button in FDRS until the software update on the USB drive has been completed. See Figure 14.

NOTE: If the yes or no icon in FDRS is pressed by accident the software update will not be successful. DO NOT PROCEED WITH THE CAN FLASH. You may receive an inaccurate message stating that the software update was successful but the Bluecruise maps will not be updated.

 

15. When prompted by the diagnostic scan tool, safely remove/eject the USB flash drive from the diagnostic scan tool and connect it to the USB hub in the vehicle to install the software into the GWM. See Figure 15.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

16. The update should start automatically. It is normal for the GWM to reset during this step. See Figure 16.

 

17. Press the close icon on navigation screen. The GWM software update will start automatically. See Figure 17.

 

18. Set a timer for 10 minutes to ensure enough time passes to allow the update to complete before removing the USB drive.

NOTE: F-150 shown Expedition and Navigator vehicles similar.

 

19. Turn off the vehicle and open and close the driver’s door. See Figure 18.

NOTE: F-150 shown Expedition and Navigator vehicles similar.

 

20. Restart the Only remove the USB stick from the vehicle when the update successful message appears. See Figure 19.

21. If there is not an immediate message stating that the update was successful set a timer for 5 minutes. It may take up to 5 minutes before SYNC touchscreen displays Update Successful pop up. After 5 minutes if “Successful” pop up is not shown on SYNC touchscreen.

  • Select the close icon on the SYNC touchscreen.
  • Remove the USB stick
  • Click yes on the FDRS screen “Was the USB Update Successful” prompt (FDRS verifies if the
    module software update was successfully installed on the module).

NOTE: F-150 shown Expedition and Navigator vehicles similar.

 

22. Turn ignition to off and click the OK icon on the FDRS screen. See Figure 20.

 

23. Turn ignition to the ignition on engine off position and click the OK icon on the FDRS screen. See Figure 21.

 

24. On the FDRS screen wait for the validating software process to finish. See Figure 22.

 

25. Turn ignition to off and click the OK icon on the FDRS screen. See Figure 23.

 

26. Click OK on the FDRS screen when the application finished message appears. See Figure 24.

 

27. From the list on the RH side of the screen, select Self-Test and click RUN.

28. Click the Run Selected Tests button in the lower right.

29. Click the Clear & Retest button at the top of the screen to clear DTC’s in all modules.

30. Disconnect the battery charger from the 12V battery once the programming has completed.

31. On the center display screen, navigate to Settings > About SYNC > Hands-Free Driving Mode available through DD-MM-YYYY. Verify that expiration date is in the future. See Figure 25.

NOTE: Mach-E shown Expedition, Navigator and F-150 vehicles similar.

 

32.On the center display screen, navigate to Settings > About SYNC > Hands-Free Driving Mode available through DD-MM-YYYY. Verify that expiration date is in the future. See Figure 24.

NOTE: Mach-E shown other vehicles similar.

 

TROUBLESHOOTING

Error States/Messages:

1. When the USB drive is removed from the laptop, inserted into the vehicle and the vehicles infotainment screen says “restart required”, the vehicle is restarted and then goes into a loop where it continues to say “restart required” .

2. When the vehicles infotainment display screen says “programming successful” , the USB drive is removed from the vehicle and inserted back into the laptop. At this point, FDRS displays an error stating “Part Number Validation Failed” or “DID Validation Failed”.

 

Steps to Resolve:

The procedure that we have provided to dealers and confirmed to resolve these errors is:

1. Launch FDRS and navigate to toolbox tab > datalogger > BCM and select the “BATT_SOC” PID.

2. Ensure that the BATT_SOC PID reads over 80%.

3. If the PID is less than 80%, fully recharge the vehicles 12-volt battery using the appropriate Rotunda battery tester and charger.

4. Remove the charger from the vehicle and using FDRS, navigate to toolbox tab > BCM > Reset Battery Monitor Sensor Learned Values application. Perform the BMS reset.

5. Connect the Rotunda tool and set it to maintain 12.6 to 13.6 volts. Monitor the voltage real time using the indicator at the bottom right corner of FDRS to ensure that it is within this range.

6. Repeat the Software Update application that failed.

 

Important Information for Module Programming

NOTE: When programming a module, use the following basic checks to ensure programming completes without errors.

  • Make sure the 12V battery is fully charged before carrying out the programming steps and connect
    FDRS/scan tool to a power source.

NOTE: A good internet connection is necessary to identify the vehicle and to load the diagnostic software.

  • Inspect Vehicle Communication Module II (VCM IIeBay)/Vehicle Communication and Measurement Module (VCMM) and cables for any damage. Make sure scan tool connections are not interrupted during programming.
  • A hardwired connection is strongly recommended.
  • Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC
    system, etc.) and close doors.
  • Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).
  • Follow all scan tool on-screen instructions carefully.
  • Disable FDRS/scan tool sleep mode, screensaver, hibernation modes.
  • Create all sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.

 

Recovering a module when programming has resulted in a blank module

a. Disconnect the VCMII or VCMM from the data link connector (DLC) and your PC.

b. After ten seconds, reconnect the VCMII/VCMM to the DLC and the PC. Launch FDRS. The VCMII/VCMM icon should turn green in the bottom right corner of the screen. If it does not, troubleshoot the FDRS to VCM connection.

c. If you are using the same FDRS as the initial programming attempt, select the appropriate VIN from the Vehicle Identification menu. If you are using a different FDRS, select “Read VIN from Vehicle” and proceed through the Network Test.

d. In the Toolbox menu, navigate to the failed module and Download/Run Programmable Module Installation (PMI). Follow the on-screen prompts. When asked if the original module is installed, select “No” and continue through the installation application.

e. Once programming has completed, a screen may list additional steps required to complete the programming process. Make sure all applicable steps are followed in order.

 

8 Affected Products

Vehicles

MAKE MODEL YEAR
FORD EXPEDITION 2022
FORD F-150 2021-2022
FORD F-150 BEV 2022
FORD F-150 LIGHTNING 2022
FORD MUSTANG MACH E 2021-2022
LINCOLN NAVIGATOR 2022

 

1 Associated Document

Manufacturer Communications

October 6, 2022
Customer Satisfaction Program 22P08 – Supplement #2

https://www.nhtsa.gov/recalls?nhtsaId=10225542

MC-10225542-0001.pdf 16630.774KB

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NHTSA ID Number: 10210896

Manufacturer Communication Number: 22P08-S1

Summary

Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford Co-Pilot and BlueCruise – BlueCruise Maps Expiration: In some of the affected vehicles, the Connected Blue Zone Maps will expire on March 14, 2022. When the maps expire, the BlueCruise with hands-free highway driving feature will no longer be available.

 

1 Associated Document

Manufacturer Communications

Customer Satisfaction Program 22P08 – Supplement #1
April 12, 2022

https://www.nhtsa.gov/recalls?nhtsaId=10210896

MC-10210896-0001.pdf 1823.111KB

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1 Associated Document

Manufacturer Communications

Customer Satisfaction Program 22P08
March 14, 2022

https://www.nhtsa.gov/recalls?nhtsaId=10209365

MC-10209365-0001.pdf 1182.433KB

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Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year		 2018-Present
Model Year		 1996-2017
Model Year		 2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay and VCMM)		   X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

22P08 - BlueCruise/ActiveGlide Maps Expiration - 2021-2022 Ford & Lincoln | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
22P08 - BlueCruise/ActiveGlide Maps Expiration - 2021-2022 Ford & Lincoln | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
22P08 - BlueCruise/ActiveGlide Maps Expiration - 2021-2022 Ford & Lincoln | small light CarDAQ-Plus
22P08 - BlueCruise/ActiveGlide Maps Expiration - 2021-2022 Ford & Lincoln | small light CarDAQ-M
22P08 - BlueCruise/ActiveGlide Maps Expiration - 2021-2022 Ford & Lincoln | small light VSI J2534 ECU Reprogrammer
22P08 - BlueCruise/ActiveGlide Maps Expiration - 2021-2022 Ford & Lincoln | small light

Mongoose-Plus J2534
22P08 - BlueCruise/ActiveGlide Maps Expiration - 2021-2022 Ford & Lincoln | small light

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles
22P08 - BlueCruise/ActiveGlide Maps Expiration - 2021-2022 Ford & Lincoln | small light

RAP2 OEM J2534 Remote Reprogramming Tool
22P08 - BlueCruise/ActiveGlide Maps Expiration - 2021-2022 Ford & Lincoln | small light

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
22P08 - BlueCruise/ActiveGlide Maps Expiration - 2021-2022 Ford & Lincoln | small light

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
22P08 - BlueCruise/ActiveGlide Maps Expiration - 2021-2022 Ford & Lincoln | small light

GODIAG J2534

 

Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

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Bestseller No. 1
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Vehicle Communication Interface,Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MK908 Pro II, MS908CV, MK908P and PC
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool, Vehicle Communication Interface,Work with Autel MaxiSYS Elite II, Elite, MS908, MS908S Pro, MK908 Pro II, MS908CV, MK908P and PC
  • 【As a multi-protocol Pass-Thru vehicle interface】MaxiFlash Elite is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device. Specially designed to provide users with convenient PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, MaxiFlash Elite offers the most significant features desired by OEM customers: reliability, fast performance and flexibility.
  • 【MaxiFlash Elite is an accessory tool for MK908P, MS908S Pro】Autel MaxiSys Elite to program ECUs on specific for BMW and for Benz vehicles, in case you lost the J-2534 programmer. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. The functions are NOT universally compatible. Please send VIN number to 🚘jmxd2022@outlook.com📧🚘 to check compatibility before your order. If need any supports, Please contact us.
  • 【Wireless with advanced networking functions】Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable. Autel MaxiFlash Elite is compatiable with MaxiSYS MS908S, MaxiSYS MS908S Pro , MaxiSYS MS908CV, MaxiCOM MK908, MaxiCOM MK908 Pro, MaxiSYS Elite, MaxiSYS Elite II and Personal Computer
  • 【SAE J2534-1 & J2534-2 Standards】Autel MaxiFlash Elite J2534 is a fully compliant SAE J2534-1 & SAE J2534-2 (March 2006) device, which performs standard PassThru J2534 functionality: Compatible with for Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. Autel MaxiFlash J2534 is also specially designed to provide users with P-C communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus, reliability and flexibility.
  • 【Supports simultaneous communication Definition in J2534-1】Autel MaxiFlash Elite Reprogramming Device J2534 supports simultaneous communication definition in J2534-1, running 3 protocols at the same time, which greatly improves reprogramming and diagnostic speed. Embedded with the ARM9 Dual-core processor (clocked up to 500MHz), which further boosts the communicating speed.Rugged aluminum case with non-slip rubber end caps, capable of withstanding harsh environment.
$999.00 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 2
CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
  • ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
  • J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
  • TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
  • J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
  • FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
$1,735.00 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 3
Latest Version ECUs Programmer SM2Pro J2534VCI Read Write 67IN1 Dongle Suiatble for Efficient ECUs Programming Durable Diagnostic Tool Plastic ECUs Programmer Vehicle Repair Tool Engine Diagnostic
Latest Version ECUs Programmer SM2Pro J2534VCI Read Write 67IN1 Dongle Suiatble for Efficient ECUs Programming Durable Diagnostic Tool Plastic ECUs Programmer Vehicle Repair Tool Engine Diagnostic
  • Stay up-to-date with thelatest firmware and support of the SM2Pro J2534VCI ECUs programmer, ensuring reliable perform and optimalresults.
  • The SM2Pro J2534VCI ECUs programmer is a trustedtool for professional technicians, offering comprehensive functionality and easy integration into your workflows.
  • The SM2Pro J2534VCI ECUs programmer offersadvanced functionality for efficient and precise ECUs programming.
  • With its 67IN1 without dongle & OBDcompatibility, the SM2Pro J2534VCI ECUs programmer provides a versatilesolution for read and write operations.
  • Experienceseamless ECUs programming with the SM2Pro J2534VCI, designed to streamlines the read and write processes for enhanced efficiency.
$76.00 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 4
Mongoose-Plus J2534 OEM Vehicle Interface Cable - Ford/Lincoln/Mercury OEM Reprogramming and Diagnostics
Mongoose-Plus J2534 OEM Vehicle Interface Cable - Ford/Lincoln/Mercury OEM Reprogramming and Diagnostics
  • Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
  • Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
  • NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
  • Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
  • Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
$539.95 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 5
Autel MaxiFlash VCI Kit, Bluetooth Vehicle Communication Interface, ECU Programming, SAE J2534 D-PDU RP1210 CAN FD 4 CAN Channels ISO22900, Work with MaxiSYS MS909 MS909EV MS909CV MaxiCOM Ultra Lite
j2534%20reprogramming%20tool" title="Autel MaxiFlash VCI Kit, Bluetooth Vehicle Communication Interface, ECU Programming, SAE J2534 D-PDU RP1210 CAN FD 4 CAN Channels ISO22900, Work with MaxiSYS MS909 MS909EV MS909CV MaxiCOM Ultra Lite" rel="nofollow noopener sponsored" target="_blank"> Autel MaxiFlash VCI Kit, Bluetooth Vehicle Communication Interface, ECU Programming, SAE J2534 D-PDU RP1210 CAN FD 4 CAN Channels ISO22900, Work with MaxiSYS MS909 MS909EV MS909CV MaxiCOM Ultra Lite
  • 【Autel MaxiFlash VCI】👉The MaxiFlash VCI is a bluetooth-enabled vehicle communication interface (VCI) and a J2534-1 and J2534-2 compliant pass-thru programming device. Compatible with the MaxiSYS MS909 advanced diagnostics tablet. The MaxiFlash VCI supports CAN FD, 4 CAN Channels, D-PDU, ISO22900-1 & ISO 22900-2 protocols and is RP1210 compliant.
  • 【Programming Compatibility】👉The MaxiFlash VCI is a D-PDU, SAE J2534 & RP1210 compliant PassThru programming interface. Using the updated OEM software, it is capable of replacing the existing software/firmware in the Electronic Control Units (ECU), programming new ECUs, and fixing software-controlled drivability issues and emission issues.
  • 【Communication Compatibility】👉The MaxiFlash VCI supports Bluetooth (BT), Wi-Fi, and USB communications. It can transmit vehicle data to the tablet with or without a cable connection. In open areas, the working range of the transmitter through Bluetooth communication is up to 328 feet (about 100 m). The working range of 5G Wi-Fi is up to 164 feet (50 m). If the signal is lost due to being taken out of range, communication will be restored once the tablet is within range.
  • 👉The MaxiFlash VCI can be used with a Windows computer with applicable OE subscription for vehicle module programming and when connected to the MaxiSYS MS909 tablet for BMW and for Mercedes (compatible) vehicle module programming.
  • 👉Includes One-Year Limited Warranty. This VCI Kit also includes an Autel Main Cable V2.0, USB 2.0 cable, and AC/DC adapter. 🚦If you have any other question, feel free to contact 📧 mbdh2022@outlook. com 📧
$1,049.00 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 6
LAUNCH X431 PRO 5 Scan Tool: 2024 J2534 Reprogramming Tool, ECU Online Coding, Topology Mapping, Upgraded of X431 V+, Bi-Directional Diagnostic Scanner, with SmartBox 3.0 CANFD & DOIP, 2 Years Update
LAUNCH X431 PRO 5 Scan Tool: 2024 J2534 Reprogramming Tool, ECU Online Coding, Topology Mapping, Upgraded of X431 V+, Bi-Directional Diagnostic Scanner, with SmartBox 3.0 CANFD & DOIP, 2 Years Update
  • 【Why Choose LAUNCH scanner X431 PRO5】It is the original LAUNCH X431 scan tool, the 2024 upgraded version of PROS V+, X431 PRO3 and V+ 4.0, which is a worthwhile investment for repair shops and mechanics. LAUNCH X431 PRO 5, all is set to OE-level standards with 1) J2534 ECU Programming & 50+ service same as PAD Series; 2) Bi-directional control + All system diagnostics as Snap-on scanner; 3) Online Coding functions directly connect to OEM server; 4) Top-notch Topology Mapping function
  • 【J2534 Programming with Smart Box 3.0】 What is super SmartBox 3.0 VCI? Worth 1000$, Smart Box 3.0 is backed on new ISO9141/J1850/SAE J2610/CANFD/DOIP, which enables you to run 14x quicker data trans and advanced OEM J2534 reprogramming for B-MW, Ben-z, F-ord, Jaguar, Land Rover, GW, Volvo, etc. (please reach to us for more details). It also serves as a wireless VCI allowing the vehicle to transmit data to the diagnostic tablet without a physical connection.
  • 【New Released Topology Mapping】Update your X431 PRO 5 to V 7.03.014 to gain Topology Mapping function. This advanced feature, typically found only on tools costing over $3000, provides a comprehensive view of a vehicle's data bus configurations, improving repair efficiency by up to 90%. With just one click, you can gain insights into the layout of a vehicle's system and clear any troubles. Compatibility with your vehicle's brand should be verified by checking the VIN before purchasing.
  • 【LAUNCH X431 PRO 5 with Powerful 50+ Services】Especially designed for pro mechanics and big repair shops, Launch X431 scanner PRO5 is equipped with 50+ hot reset functions for 150 car makes which same as X431 PAD serious. Easy to navigate and help you do ABS Bleeding, TPMS Reset, Oil Reset, EPB Reset, Suspension, BMS, Injector Coding, IMMO, Power balance, Throttle Matching and more. 🚩Notice: we offer 2-year f ree update while other brands generally 1 year.
  • 【A-ctive Test + ECU Coding】Come with appealing bi-directional control to troubleshoot all possible problems for full systems within 5 min.This LAUNCH X431 PRO scanner even develops all practical functions needed by all technicians:1) ECU Coding for replacing, match, relearn, recode new ECU modules;2) Online Coding for B-MW, VW, Porsche, Ben-z to surf OEM data;3) VAG Guided functions ease complex issues;4) Personalization & ADAS improving car performance and driving safety.
$1,499.00 Amazon Prime
Buy on Amazon Price incl. tax, excl. shipping

Last update on 2024-06-16 / Affiliate links / Images from Amazon Product Advertising API

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