Left or Right Rear Door Trim Panel Loose – 2013-2014 Ford Escape

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TSB 14-0004 REAR DOOR TRIM PANELS LOOSE – BUILT ON OR BEFORE 9/13/2013

 

FORD: 2013-2014 Escape

 

ISSUE:

Some 2013-2014 Escape vehicles built on or before 9/13/2013 may exhibit loose attachment of the left or right rear door trim panel, typically near the bottom of the door.

 

A new retaining clip is now available for service.

 

ACTION:

Follow the Service Procedure steps to correct the condition.

 

SERVICE PROCEDURE

  1. Is the affected rear door trim panel damaged as a result of the loose attachment?
    1. Yes – replace the rear door trim panel. Refer to Workshop Manual (WSM), Section 501-05. Use new style retaining clips on new door panel. (Figure 1) Repair is complete.

    retaining clips
    Figure 1 – 14-0004

    1. No – proceed to Step 2.
  1. Remove the affected rear door trim panel. Refer to WSM, Section 501-05.
  1. Remove the seven retaining clips from the rear door trim panel and discard.
  1. Install the new retaining clips into the holes in the door trim panel.
    1. When retaining clip is inserted in the correct position a clicking noise can be heard.
  1. Install the rear door trim panel. Refer to WSM, Section 501-05.

 

PART NUMBER PART NAME
W713727-S300 Retaining Clip

 

OPERATION DESCRIPTION TIME
140004A 2013-2014 Escape: Inspect And Remove One (1) Door Trim Panel Includes Time To Replace Door Trim Panel Or Retaining Clips As Necessary (Do Not Use With Any Other Labor Operations) 0.4 Hr.
140004B 2013-2014 Escape: Inspect And Remove Both (2) Door Trim Panels Includes Time To Replace Door Trim Panels Or Retaining Clips As Necessary (Do Not Use With Any Other Labor Operations) 0.6 Hr.

 

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

DEALER CODING

BASIC PART NO. CONDITION CODE
7827406 33

 

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