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| TSB 14-0104 | DRIVELINE CLUNK AT HIGHWAY SPEED – BUILT ON OR BEFORE 5/13/2014 |
| FORD: | 2012-2014 Expedition |
| LINCOLN: | 2012-2014 Navigator |
ISSUE:
Some 2012-2014 Expedition and Navigator vehicles built on or before 5/13/2014 may exhibit a driveline clunk at highway speeds over 110 Km/h (70 MPH) during tip-out drive conditions.
ACTION:
Reprogram the powertrain control module (PCM) to the latest calibration using IDS or Ford J2534 release 90.03 and higher. Calibration files may also be obtained at www.motorcraft.com.
NOTE: ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE’S COMPUTER TO LEARN THE TRANSMISSION’S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
| OPERATION | DESCRIPTION | TIME |
|---|---|---|
| 140104A | 2012-2014 Expedition/Navigator: Reprogram The PCM And Clear DTCs (Do Not Use With Any Other Labor Operations) | 0.4 Hr. |
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| RECAL | 04 |
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Service Information & Reprogramming
Software necessary to program electronic modules to the latest calibration level, perform module initialization (PATS), and set Programmable Parameters on Ford, Lincoln and Mercury vehicles.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
- Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
- Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device 
using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
