Customer Satisfaction Program 21B14 – Rear Toe Link Ball Joint Inspection – 2013-2017 Ford Explorer & Police Interceptor Utility

2017 Ford Explorer

NHTSA ID Number: 10189755 Manufacturer Communication Number: 21B14-S1   Summary Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered or Sold in Certain States/Provinces; Rear Toe Link Ball Joint Inspection This program is a proactive investigation by Ford Motor Company to obtain field data and parts for testing. Ford is voluntarily … Read more

Distance To Empty Inaccurate – 2020 Ford Explorer/Police Interceptor Utility & Lincoln Aviator

2020 Ford Explorer

NHTSA ID Number: 10180365 Manufacturer Communication Number: SSM 49162   Summary Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles may display a distance to empty value in the instrument panel cluster (IPC) that does not correctly represent the actual fuel level of the vehicle. This may be due to excessive idling and/or a learned value in the powertrain control … Read more

Door Lock Cylinder Difficult To Turn – 2020 Ford Police Interceptor Utility

2020 Ford Police Interceptor Utility

NHTSA ID Number: 10180374 Manufacturer Communication Number: SSM 49189 Summary Some 2020 Police Interceptor vehicles built on or before 24-Jul-2020 may exhibit a front door lock cylinder that is difficult to turn with the key. This may be caused by the lock pawl in the front door latch. To correct the condition, revised front door latches LB5Z-78219A65-F … Read more

AWD – Various Warning Indicators – DTCs C00A6:74, U0102, And/Or P166E – 2020 Ford Explorer/Police Interceptor Utility & Lincoln Aviator

2020 Ford Explorer

NHTSA ID Number: 10179311 Manufacturer Communication Number: SSM 49045   Summary Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with all-wheel drive (AWD) and built on or before 15-Jul-2020 may exhibit various warning/fault indicators with diagnostic trouble codes (DTCs) C006A:74 and/or P166E stored in the AWD module and/or U0102 stored in the anti-lock brake system (ABS) module. This … Read more

Turn Signal Lamps Inoperative After LED Control Module Replacement – 2020 Ford Police Interceptor Utility

2020 Ford Police Interceptor Utility

NHTSA ID Number: 10198621 Manufacturer Communication Number: TSB 21-2195 Summary Some 2020-2021 Police Interceptor Utility vehicles may exhibit inoperative turn signal lamps after replacement of the light emitting diode (LED) control module. This may be due to a lack of initialization caused by incomplete wiring circuits. To correct the condition, follow the Service Procedure to splice the … Read more