13N03 – Throttle Body Extended Coverage – 2009-2013 Ford & Mercury

March 16, 2015 TO: All U.S.Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 13N03 – Supplement #2 Certain 2009 through 2013 Model Year Fusion, Milan, Escape and Mariner Vehicles Throttle Body Extended Coverage REF: Customer Satisfaction Program 13N03 – Supplement #1 Throttle Body Extended Coverage dated March 5, 2014   REASON FOR THIS SUPPLEMENT The … Read more

Engine Mount Replacement Requires A New Engine Mount Bracket – 2006-2009 Ford Fusion & Mercury Milan – 2.3L

2006-2009 Fusion/Milan – 2.3L Equipped – Engine Mount Replacement Requires A New Engine Mount Bracket For 2006-2009 Fusion/Milan vehicles equipped with a 2.3L engine, the engine mount (6038) has been revised.   When installing the new engine mount (9E5Z-6038-F), a new engine mount bracket (9E5Z-6061-C) must also be installed.   Part Number Part Description 9E5Z-6038-FRead more

Verify Latest Calibration In The Replacement HVAC Module After Installation – 2010-2012 Ford Fusion & 2010-2011 Mercury Milan

2010-2012 Fusion, 2010-2011 Milan – Manual Temperature Control Equipped – Verify Latest Calibration In The Replacement HVAC Module After Installation After installing a replacement HVAC module on a 2010-2012 Fusion or 2010-2011 Milan with manual temperature control, verify that the replacement module is at the latest calibration using IDS version 98.01 or higher.   Make … Read more

A/C Will Blow Warm Intermittently – Intermittent Poor A/C Performance – 2010-2012 Ford Fusion & 2010-2011 Mercury Milan

2010-2012 Fusion, 2010-2011 Milan – Manual Temperature Control Equipped – A/C Will Blow Warm Intermittently – Intermittent Poor A/C Performance Some 2010-2012 Fusion and 2010-2011 Milan vehicles equipped with manual temperature control may experience the climate control system intermittently blowing warm air when cold air is selected or the a/c is turned on.   This … Read more

Warped or Distorted Instrument Panel Around Passenger Air Bag – 2006-2008 Ford Fusion & 2007-2008 Mecury Milan

INSTRUMENT PANEL WARPED AROUND PASSENGER AIR BAG TRIM COVER   FORD: 2006-2008 Fusion MERCURY: 2007-2008 Milan   ISSUE: Some 2006-2008 Fusion and 2007-2008 Milan vehicles may exhibit a warped or distorted instrument panel around the passenger air bag trim cover.   ACTION: Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Is the … Read more