|TSB 16-0070||SAFETY RECALL 10S13 – REAR AXLE CORROSION – REQUESTS FOR RECALL SERVICE ACTION|
This article supersedes TSB 14-0167 to provide updated contact direction to the Special Service Support Center.
If the rear axle should completely fracture, vehicle handling may be affected which could increase the risk of a crash.
Follow the Service Procedure steps to correct the condition.
- 1. For 1998-2003 Windstar vehicles that are not covered under Safety Recall 10S13 but exhibit rear axle corrosion, dealers can submit a Non-Involved Vehicle type contact to the Special Service Support Center (SSSC) from the PTS website to request recall service action. Dealers should provide pictures of the VIN tag, Odometer and the complete axle from hub to hub showing the area of concern. Dealers located in U.S. Federalized Territories (America Samoa, Guam, Northern Mariana Islands, Puerto Rico and U.S. Virgin Islands) must contact [email protected]ford.com to request recall service action.
- 2. If approved, follow Safety Recall 10S13. Dealers are to clean and inspect the rear axle beam for cracks or perforations (holes). Based on the results of the inspection, dealers will perform one of the following service actions:
- Rear axle beam passed the inspection: Install axle reinforcement parts per Attachment III of Safety Recall 10S13 – Technical information and return the vehicle to the owner.
OTHER APPLICABLE ARTICLES
Information Only – Not Warrantable