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NHTSA ID Number: 10189945
Manufacturer Communication Number: SIL 790
Summary
It has been discovered that some hydraulic lines installed by Altec may be in contact with chassis air brake line(s). Some DOT inspections have considered this to be a violation of federal regulation 49 CFR § 393.45 b 2. Over time, chafing of the air brake line(s) could result in loss of air pressure and reduction in braking performance. Altec requires the routing of the hydraulic lines to be inspected no later than the next periodic maintenance interval. The affected unit are some T40P cable placers installed on Ford F-750 chassis from May 2015 to January 2020
12 Affected Products
Vehicles
MAKE | MODEL | YEAR |
ALTEC | SERVICE BODY | 2015-2018 |
ALTEC | TA-CLASS | 2019-2020 |
FORD | F-750 | 2015-2018 |
FORD | F-750 SD | 2019-2020 |
This notice applies to your vehicle. See attached serial number list.
March 19, 2021
Dear Altec Owner,
Altec Industries, Inc. has developed a product improvement which relates to T40P cable placers installed on Ford F750 chassis from May 2015 to January 2020.
Refer to SIL 790 for the items covered under the warranty policy. Altec will supply the necessary parts to correct this condition free of charge.
In order to determine if your unit is affected by SIL 790, compare the serial number of your unit with the list of affected units attached to the SIL. The product improvement can be performed by the customer or you may contact Altec at 1-877-GO-ALTEC (1-877-462-5832) for further assistance.
At any time, you may contact Altec at 1-877 GO ALTEC (1-877-462-5832) with your unit’s serial number to determine if there are any other outstanding notices.
If you have sold or retired the unit, please call Altec at 1-877-GO-ALTEC (1-877-462-5832) so the records may be changed.
We regret this inconvenience; however we are taking this action in the interest of your safety and continued satisfaction with Altec products.
Thank you for your immediate attention on this important matter.
SIL 790
Service Information Letter
March 19, 2021
Units Affected: T40P cable placers installed on Ford F750 chassis from May 2015 to January 2020 (Verify that your unit serial number is affected by reviewing the attached list in this SIL or by accessing your fleet on connect.altec.com/login)
Hydraulic Line/Air Brake Line Inspection
Altec is committed to providing our customers safe and reliable products from initial delivery throughout the useful life of the machine.
It has been discovered that some hydraulic lines installed by Altec may be in contact with chassis air brake line(s). Some DOT inspections have considered this to be a violation of federal regulation 49 CFR § 393.45 b 2. Over time, chafing of the air brake line(s) could result in loss of air pressure and reduction in braking performance.
Altec requires the routing of the hydraulic lines to be inspected no later than the next periodic maintenance interval. Use the Inspection Procedure beginning on page 2.
Altec has developed a kit to reroute and restrain the hydraulic lines away from the air brake lines. If the inspection shows contact between the hydraulic lines and the air brake line(s), order the Hose Clamp Installation Kit, part number 991080993, by calling 1-877-GO ALTEC (1-877-462-5832). Install the kit as soon as it is received. In addition, if the inspection reveals damage to the air brake line(s), have the damaged brake line(s) replaced by a shop certified in air brake repair.
The inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer’s warranty provider. Altec will perform the inspection and repair for free at an Altec facility. If the customer or the customer’s warranty provider performs the work, a warranty claim must be submitted to be reimbursed for the cost of the parts and/or labor. Altec will allow up to $45 for the labor to perform the inspection and up to $90 for the labor to perform the kit installation. Call 1-877-GO ALTEC (1-877-462-5832) to schedule the work to be done by an Altec service technician. The customer is responsible for the travel costs of an Altec Mobile Service technician if the technician performs the work at the owner’s location.
SEOCONTENT-START
March 19, 2021
Dear Altec Owner,
Altec Industries, Inc. has developed a product improvement which relates to T40P cable placers installed on Ford F750 chassis from May 2015 to January 2020.Refer to SIL 790 for the items covered under the warranty policy. Altec will supply the necessary parts to cor-rect this condition free of charge.In order to determine if your unit is affected by SIL 790, compare the serial number of your unit with the list of affected units attached to the SIL. The product improvement can be performed by the customer or you may contact Altec at 1-877-GO-ALTEC (1-877-462-5832) for further assistance.At any time, you may contact Altec at 1-877 GO ALTEC (1-877-462-5832) with your unit’s serial number to determine if there are any other outstanding notices.If you have sold or retired the unit, please call Altec at 1-877-GO-ALTEC (1-877-462-5832) so the records may be changed.We regret this inconvenience; however we are taking this action in the interest of your safety and continued satisfaction with Altec products.Thank you for your immediate attention on this important matter.
210 Inverness Center Parkway Telephone: 205-991-7733
Birmingham, AL 35242 Facsimile: 205-991-9993
www
.altec.com
This notice applies to your vehicle. See attached serial number list.
Page 1 of 4
Altec Industries, Inc.
Elizabethtown Operations
Elizabethtown, KY
Service Information Letter
March 19, 2021
Units Affected: T40P cable placers installed on Ford F750 chassis from May 2015 to January 2020 (Verify
that your unit serial number is affected by reviewing the attached list in this SIL or by accessing your fleet
on connect.altec.com/login)
Hydraulic Line/Air Brake Line Inspection
Altec is committed to providing our customers safe and reliable products from initial delivery throughout
the useful life of the machine.
It has been discovered that some hydraulic lines installed by Altec may be in contact with chassis air
brake line(s). Some DOT inspections have considered this to be a violation of federal regulation 49 CFR
§ 393.45 b 2. Over time, chafing of the air brake line(s) could result in loss of air pressure and reduction
in braking performance.
Altec requires the routing of the hydraulic lines to be inspected no later than the next periodic maintenance
interval. Use the Inspection Procedure beginning on page 2.
Altec has developed a kit to reroute and restrain the hydraulic lines away from the air brake lines. If the
inspection shows contact between the hydraulic lines and the air brake line(s), order the Hose Clamp Installation
Kit, part number 991080993, by calling 1-877-GO ALTEC (1-877-462-5832). Install the kit as
soon as it is received. In addition, if the inspection reveals damage to the air brake line(s), have the damaged
brake line(s) replaced by a shop certified in air brake repair.
The inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the
customer, or the customer’s warranty provider. Altec will perform the inspection and repair for free at an
Altec facility. If the customer or the customer’s warranty provider performs the work, a warranty claim
must be submitted to be reimbursed for the cost of the parts and/or labor. Altec will allow up to $45 for the
labor to perform the inspection and up to $90 for the labor to perform the kit installation. Call 1-877-GO
ALTEC (1-877-462-5832) to schedule the work to be done by an Altec service technician. The customer is
responsible for the travel costs of an Altec Mobile Service technician if the technician performs the work
at the owner’s location.
SIL 790
Altec Use Only
Parts Kit Part No. Qty Warranty
Hose clamp installation kit 991080993 1 Yes
Altec Use Only
Inspection labor 0.5 hr
Repair labor 1.0 hr
Account # 010.0557.43151.342.0000.000
Travel Not included
NHTSA code 04
Prime fail P/N N/A
Doc ref 074900720
Page 2 of 4
SIL 790
Inspection Procedure
1. Position the unit on a level surface. Apply the parking brake and chock the wheels. Turn off the engine
and remove the key from the ignition.
2. Find the brake valve located on the street side of the chassis directly below the pedestal and above the
brake chamber (refer to Figures 1 and 2).
Figure 1 – Underside of Chassis
Figure 2 – Air Brake System Components
3. Check whether the pressure, sense, and/or tank hydraulic lines coming down from the pedestal are in
contact with any of the air lines coming from the brake valve (refer to Figures 3 and 4).
• If none of the hydraulic lines contact any of the air brake lines, no modification is needed. Return the
unit to service. Complete the Inspection Sheet at the end of the SIL.
• If any of the hydraulic lines contact any of the air brake lines, inspect the air brake lines for wear or
damage in the area(s) of contact.
– If no wear or damage is found on the air brake lines, order the Hose Clamp Installation Kit, part
number 991080993. Return the unit to service, and install the kit as soon as it is received. Do not
complete the Inspection Sheet at the end of the SIL.
Brake Valve
Brake
Chamber
Brake Valve and
Brake Chamber
Location
Page 3 of 4
SIL 790
– If any air brake line(s) show wear or damage, take the unit out of service. Order the Hose Clamp
Installation Kit, part number 991080993, and schedule its installation. After the kit has been installed,
have the damaged air brake line(s) replaced by a shop certified in air brake repair. Do not
complete the Inspection Sheet at the end of the SIL.
Figure 4 – Air Brake Lines
Air Brake
Lines
Brake
Valve
Figure 3 – Hydraulic Lines
Pressure,
Sense, and
Tank Hydraulic
Lines
Pedestal
Page 4 of 4
SIL 790
SIL 790 Hydraulic Line/Air Brake Line Inspection Sheet
Company Name: _______________________________________________ Phone____________________________
Service Company Name:_ ________________________________________ Phone:___________________________
Company Contact: _ ________________________________________________________________________________
Company Street Address:_____________________________________________________________________________
City ______________________________________________ State:_________________ ZIP Code:_ _______________
Signature:_ ____________________________________________________
Complete this form and return to Altec to document inspection completion.
Choose one of these options.
• Online through the customer portal – Altec Connect*
Sign in or Register for an account at www.altec.com/altec-connect/
1. Select Equipment
2. Select Altec Product Notices
3. Select Report a Completed APN
• Scan and Email to product.safety@altec.com
• FAX to 1-877-659-9929
*Customer performed warranty can be submitted online for reimbursement
through Altec Connect.
To login to your existing
Altec Connect account,
scan here with your
smart phone!
Submission of this form does not order parts or schedule service from Altec.
If the customer or the customer’s warranty provider performs the repair, a warranty claim must
be submitted to be reimbursed for the cost of the parts and/or labor through Altec Connect.
For more information or to schedule the work to be done by an Altec Service technician, call:
1-877-GO ALTEC (1-877-462-5832)
Make copies of this form for additional units if needed.
Model Altec Unit Date Inspected
Serial Number
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
SIL 790
March 19, 2021
https://www.nhtsa.gov/recalls?nhtsaId=10189945
MC-10189945-0001.pdf 1233.26KB
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