Compliance Recall 21C37 – Side Air Curtain Inflator – 2021 Ford Mustang

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December 16, 2021 NHTSA CAMPAIGN NUMBER: 21V980000

Side Curtain Air Bag May Not Inflate Properly

An air bag that does not inflate properly can increase the risk of injury in a crash.

 

NHTSA Campaign Number: 21V980

Manufacturer FordeBay Motor Company

Components AIR BAGS

Potential Number of Units Affected 93

 

Summary

FordeBay Motor Company (FordeBay) is recalling certain 2021 MustangeBay vehicles. The side curtain air bag inflators may have been manufactured with the incorrect amount of compressed gas, which can result in improper air bag inflation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 226, “Ejection Mitigation,” and 214, “Side Impact Protection.”

 

Remedy

Dealers will replace the side curtain air bags, free of charge. An interim owner notification letter was mailed on February 3, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact FordeBay customer service at 1-866-436-7332. FordeBay’s number for this recall is 21C37.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall.


April 4, 2022

NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Compliance Recall 21C37
Certain 2021 Model Year MustangeBay Vehicles  Side Air Curtain Inflator

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
MustangeBay2021FlatrockFebruary 9, 2021 through November 12, 2021

Affected vehicles are identified in OASIS and FSA VIN Lists.

 

REASON FOR THIS COMPLIANCE RECALL

Side Curtain Airbags were produced with inflators that have the incorrect gas mass.  Vehicles with suspect airbags may not comply to FMVSS 226 and FMVSS 214.  A side curtain airbag containing an inflator with incorrect gas mass may not properly inflate the cushion when deployed. If the cushion does not properly inflate, it increases the risk of occupant injury in a crash necessitating side curtain airbag deployment.

 

SERVICE ACTION

Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to replace the side air curtain inflator. This service must be performed on all affected vehicles at no charge to the vehicle owner.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters are expected to be mailed the week of April 18, 2022. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.

 

SOLD VEHICLES

  • FordeBay has not issued instructions to stop selling/delivering or driving used vehicles under this compliance recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

DEALER-OPERATED RENTAL VEHICLES

The Fixing Americaโ€™s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

 

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this recall.

 

OWNER REFUNDS

Refunds are not approved for this program.

 

RENTAL VEHICLES

Rental vehicles are not approved for this program.

 

PARTS

Part Number  Description Order Quantity Claim Quantity
JR3Z-63042D95-DLH Curtain Airbag11
JR3Z-63042D94-DRH Curtain Airbag11

 


CERTAIN 2021 MODEL YEAR MUSTANGeBay VEHICLES โ€” SIDE CURTAIN AIRBAG REPLACEMENT

 

SERVICE PROCEDURE

WARNING: The following procedure prescribes critical repair steps required for correct restraint system operation during a crash. Follow all notes and steps carefully. Failure to follow step instructions may result in incorrect operation of the restraint system and increases the risk of serious personal injury or death in a crash.

1. Replace the Left Hand (LH) and Right Hand (RH) Side Curtain Airbags. Please follow the Workshop Manual (WSM) procedures in Section 501-20B.

IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to FordeBay, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.

 


Chronology :

On November 4, 2021, a competitorโ€™s airbag module containing an HPH-A inflator built in Joyson Safety Systems (JSS) Monclova plant did not properly inflate the cushion when activated during a laboratory test. Subsequent investigation determined that while the inflator production line measured and recorded each inflator to determine if the correct mass of gas was present, the production line was not rejecting out of specification units. JSS reviewed the recorded data and identified specific inflators (by serial number) which were built and shipped without the correct gas mass.

On November 5, 2021, JSS informed FordeBay that HPH-A inflators used on the MustangeBay Curtain Airbag (CAB) modules were suspect. JSS communicated to FordeBay that they planned to submit a PART 573 for this defect.

On November 16, 2021, FordeBayโ€™s Critical Concern Review Group opened an investigation on this issue.

FordeBay reviewed supplier records and traceability data to determine vehicles that were manufactured with suspect inflators.

On December 09, 2021, FordeBayโ€™s Field Review Committee reviewed the concern and approved a field action.

FordeBay is not aware of any reports of accident or injury related to this condition.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
FORDeBayMUSTANGeBay2021

 


9 Associated Documents

Recall Acknowledgement

RCAK-21V980-5026.pdf 645.164KB

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Manufacturer Notices(to Dealers,etc) – NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Advance Notice – Compliance Recall 21C37 Certain 2021 Model Year MustangeBay Vehicles Side Air Curtain Inflator

RCMN-21V980-2640.pdf 144.008KB

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Noncompliance Notice 573 Report

RCLRPT-21V980-9163.PDF 214.782KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-21V980-9042.pdf 44.58KB

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Manufacturer Notices(to Dealers,etc) Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 21C37 Certain 2021 Model Year MustangeBay Vehicles Side Air Curtain Inflator

RCMN-21V980-9487.pdf 248.19KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V980-3484.pdf 50.496KB

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Recall Quarterly Report #1, 2022-2

RCLQRT-21V980-0911.PDF 211.136KB

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ISSUED Renotification Notice

RCRN-21V980-1090.pdf 509.651KB

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Recall Quarterly Report #2, 2022-3

RCLQRT-21V980-8140.PDF 211.235KB

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  • Support for 10,000+ Car Models: The upgraded AD600S car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600S diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase)
  • Life time Free Updates: The AD600S diagnostic tool offers free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates

 


Last update on 2025-05-10 / Affiliate links / Images from Amazon Product Advertising API


 

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