Ting, Pop Or Click Noise From Front Wheel Area

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TSB 14-0186	TING/POP/CLICK NOISE – FRONT HALFSHAFT
Publication Date: October 6, 2014

FORD:	2011-2014 Flex 2011-2015 Explorer, Taurus
LINCOLN:	2011-2014 MKS, MKT

This article supersedes TSB 13-5-14 to update the vehicle model years, Issue Statement and Part List.

ISSUE:

Some 2011-2015 Explorer, Taurus, 2011-2014 Flex, MKT and MKS vehicles may exhibit a noise that could be described as ting, pop or click noise from the front wheel area when accelerating from a stop, on turns or when shifting between drive/reverse and/or reverse/drive.

ACTION:

Follow the Service Procedure Steps to correct the condition.

SERVICE PROCEDURE

Separate the halfshaft from the wheel hub.
1. Do not remove the halfshafts from the transmission or power transfer unit (PTU).

Install one (1) thrust washer, metal surface first, over the halfshaft splines until the metal ring is flat against the wheel bearing mating surface. The nylon surface should face outward toward the hub/splines. (Figures 1 and 2)

Figure 1

Figure 2

Install the halfshaft to wheel hub.

PART NUMBER	PART NAME
BB5Z-7G273-B	Washer – Thrust
W712435-S439	Nut – Wheel Hub
W714890-S440	Nut – Ball Joint
W713968-S440	Nut – Sway Bar Link
W714890-S440	Nut – Tie Rod End
W500220-S439	Bolt – Dynamic Suspension

OPERATION	DESCRIPTION	TIME
140186A	2011-2014 MKT, MKS: Install A Thrust Washer Onto One (1) Front Halfshaft Following The Service Procedure (Do Not Use With Any Other Labor Operations)	0.8 Hr.
140186B	2011-2014 MKT, MKS: Install A Thrust Washer Onto Both (2) Front Halfshafts Following The Service Procedure (Do Not Use With Any Other Labor Operations)	1.2 Hrs.
140186C	2011-2014 Flex 2011-2015 Taurus: Install A Thrust Washer Onto One (1) Front Halfshaft Following The Service Procedure (Do Not Use With Any Other Labor Operations)	0.7 Hr.
140186D	2011-2014 Flex 2011-2015 Taurus: Install A Thrust Washer Onto Both (2) Front Halfshafts Following The Service Procedure (Do Not Use With Any Other Labor Operations)	1.1 Hrs.
140186E	2011-2015 Explorer: Install A Thrust Washer Onto One (1) Front Halfshaft Following The Service Procedure (Do Not Use With Any Other Labor Operations)	0.7 Hr.
140186F	2011-2015 Explorer: Install A Thrust Washer Onto Both (2) Front Halfshafts Following The Service Procedure (Do Not Use With Any Other Labor Operations)	1.0 Hr.

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.