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NHTSA ID Number: 10209382
Manufacturer Communication Number: SSM 50639
Summary
Some 2020-2022 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may appear to have a low engine oil level if the proper procedures are not followed. Refer to the Owner’s Manual, Maintenance, Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the oil. Allow the oil pan to drain completely for up to 5 minutes. Check oil level after filling by following the oil level check procedure.
Explorer
APPLICABLE VEHICLES
2020 – 2022 CAR: TV U611N AVIATOR
2020 – 2022 CAR: TW U625N EXPLORER
6 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
SSM 50639 – 2020-2022 Explorer/Aviator – 3.0L EcoBoost – Appears To Have Low Oil Level
MC-10209382-0001.pdf 114.312KB
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NHTSA ID Number: 10186600
Manufacturer Communication Number: SSM 49449
Summary
Some 2020-2021 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may appear to have low engine oil level if the proper procedures are not followed. Refer to the Owners Guide, Maintenance, Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the oil. Allow the oil pan to drain completely for up to 5 minutes. Check oil level after filling by following the oil level check procedure.
1 Associated Document
Manufacturer Communications
SSM 49449 – 2020-2021 Explorer/Aviator – 3.0L EcoBoost – Appears To Have Low Oil Level
MC-10186600-0001.pdf 113.266KB
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NHTSA ID Number: 10179176
Manufacturer Communication Number: SSM 49104
Summary
Some 2020 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may appear to have low engine oil level if the proper procedures are not followed. Refer to the Owners Guide, Maintenance, Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the oil. Allow the oil pan to drain completely for up to 5 minutes. Check oil level after filling by following the oil level check procedure.
1 Associated Document
Manufacturer Communications
SSM 49104 – 2020 Explorer/Aviator – 3.0L EcoBoost – Appears To Have Low Oil Level
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- MaxLife Technology prevents engine breakdown with 40% better wear protection than the industry standard
- Includes seal conditioners to reduce oil consumption and oil leaks in high mileage engines.
- Added detergents reduce sludge, corrosion, rust and deposits to help keep motors clean inside and ensure a smooth-running engine.
- Advanced friction-fighting additives help maximize performance and improve fuel efficiency.
- Meets or exceeds all requirements of ILSAC GF-6A, API SP, API SN with SN Plus, API SN
- Advanced protection against the four main causes of engine breakdown: wear friction heat and deposits
- Full synthetic formula offers 24X stronger protection against engine-killing contaminants than the leading full synthetic motor oil
- 40% better wear protection vs. industry standards as tested in the Sequence IVB engine test
- 25% better deposit protection with superior engine cleaning detergents as tested in the GMOD engine test
- Meets or exceeds all requirements of ILSAC GF-6A, API SP, API SN with SN Plus, API SN, GM dexos 1 Gen 3
- 3X Stronger than the leading full synthetic*
- 10X Better high stress performance**
- 20,000 miles between oil changes***
- Viscosity breakdown as measured in Kurt Orbahn test on 5W-30 grade
- As measured in Seq IX test under high load/torque conditions vs. API SQ test limits
- Mobil 1 High Mileage full-synthetic motor oil 5W-30 is designed for engines with over 75,000 miles to go up to 10,000 miles between oil changes.*
- Utilizes Mobil 1’s signature Triple Action Formula to deliver outstanding engine performance, protection, and cleanliness
- Meets ILSAC GF-6 standards to help provide low-speed pre-ignition (LSPI) and timing chain wear protection while keeping your engine clean and helping to improve your fuel economy
- Provides excellent internal engine heat protection (up to 500 degrees F) and low temperature protection (to -30 degrees F)
- Helps extend engine life by working to prevent damaging deposits and sludge buildup
- 6X better wear protection on critical engine parts than industry standards**
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full synthetic^
- Protection for 10,000 miles between oil changes
- As measured in Sequence VH sludge test vs. API SP limits
- Our most advanced full synthetic 5W-30 engine oil, designed for unbeatable engine protection*
- Pennzoil Ultra Platinum comes with a 20-year, 750,000 mile warranty** to protect your engine and give you peace of mind to drive every mile as hard as you can
- Made with natural gas
- Outstanding performance in extreme temperatures
- Designed for high-performance engines, it helps protect engines from loss of power
- Phosphorus Replacement Technology to help extend the life of the emission system
- Reduces leaks, oil burnoff and power robbing deposits
- 15,000 miles between oil changes*
- Meets or exceeds the following specifications: API SP/SN PLUS/SN/SM | ILSAC GF-6 | Meets engine test requirements of Chrysler MS 6395 | Meets Ford WSS-M2C946-B1 | Meets Ford WSS-M2C961-A3
- Or one year, whichever comes first
- Mobil 1 advanced full synthetic motor oil 5W-30 helps to protect your engine from the five factors that can damage engines over time
- Helps to protect critical engine parts for up to 10,000 miles between oil changes*, controlling oxidation to prevent oil breakdown and maintaining excellent viscosity
- Meets ILSAC GF-6 standards to help provide low-speed pre-ignition (LSPI) and timing chain wear protection while keeping your engine clean and helping to improve your fuel economy
- Helps extend engine life by working to prevent damaging deposits and sludge buildup
- Provides excellent internal engine heat protection (up to 500 degrees F) and low temperature protection (to -30 degrees F)
- The first motor oil to actively restore engine cleanliness and protect against future damage
- With continuous use, Valvoline Active Clean Technology removes up to 100% of deposits while Liqui-Shield Technology helps prevent future deposits (*with regular oil changes. In Adapted Sequence IIIH Testing: Piston Deposit Removal)
- 79% stronger anti-wear protection than industry standards (vs. GF-6 qualified oil)
- Minimizes friction between metal surfaces in your engine to help improve fuel economy
- The best motor oil for any age vehicle, from your new car’s first oil change to high-mileage vehicles
- Phosphorus Replacement Technology helps extend emission system life
- Superior dispersancy that fights sludge build up
- Exceptional oil burn-off protection exceeding industry standards* | Seal conditioners to help reduce leaks
- Advanced additives that help prevent engine wear | Improved Fuel Economy**
- Meets or exceeds the following specifications: API SP/SN PLUS/SN/SM | ILSAC GF-6 | Meets Ford WSS-M2C946-B1 | Meets Ford WSS-M2C961-A1 | * Based on API and ACEA volatility specifications | ** In 5W-20, 5W-30 and 10W-30 grades versus industry specifications
Last update on 2025-07-16 / Affiliate links / Images from Amazon Product Advertising API
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