A-pillar Trim Panel Out Of Position And/Or Headliner Edge Showing At The Top Of A-pillar – 2020 Ford Escape

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NHTSA ID Number: 10179188

Manufacturer Communication Number: SSM 49142

 

Summary

Some 2020 Escape vehicles built on 24-Sep-2019 and through 15-Jun-2020 may exhibit a condition where the interior A-pillar trim panel appears to be out of position and/or the edge of the headliner is exposed near the top of the interior A-pillar trim panel. Inform customers that Ford is developing a new A-pillar trim panel to remedy this cosmetic issue. The new part is expected to be available in September 2020 and a TSB will be published at that time. Let the customer know that they can continue to drive the vehicle and schedule a follow-up appointment for repair in September. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

 

1 Affected Product

Vehicle

MAKE MODEL YEAR
FORD ESCAPE 2020

 

 

 


APPLICABLE VEHICLES
2020 CAR: TC CX482N ESCAPE

 


NHTSA ID Number: 10176985

Manufacturer Communication Number: SSM 48931

 

Summary

Some 2020 Escape vehicles built on 24-Sep-2019 and through 15-Jun-2020 may exhibit a condition where the interior A-pillar trim panel appears to be out of position and/or the edge of the headliner is exposed near the top of the interior A-pillar trim panel. Inform customers that Ford is developing a new A-pillar trim panel to remedy this cosmetic issue. The new part is expected to be available in August 2020 and a TSB will be published at that time. Let the customer know that they can continue to drive the vehicle and schedule a follow-up appointment for repair in August. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.

 

 

1 Associated Document

Manufacturer Communications

SSM 48931 – 2020 EscapeA-pillar Trim Panel Out Of Position And/Or Headliner Edge Showing At The Top Of A-pillar – Built On 24-Sep-2019 And Through 15-Jun-2020

https://www.nhtsa.gov/recalls?nhtsaId=10176985

MC-10176985-0001.pdf 28.517KB

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1 Associated Document

Manufacturer Communications

SSM 49142 – 2020 EscapeA-pillar Trim Panel Out Of Position And/Or Headliner Edge Showing At The Top Of A-pillar – Built On 24-Sep-2019 And Through 15-Jun-2020

https://www.nhtsa.gov/recalls?nhtsaId=10179188

MC-10179188-0001.pdf 113.265KB

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