Front Seat Cushion Uncomfortable – Heated Seats – 2020 Ford Escape

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NHTSA ID Number: 10177856

Manufacturer Communication Number: TSB 20-2216

 

Summary

Some 2020 Escape vehicles equipped with heated front seats built on or before 14-Feb-2020 may exhibit a bulge in the front seat cushion that the customer describes as uncomfortable. This may be due to wiring for the heated seat. To correct the condition, follow the Service Procedure to replace the heated seat mat on the affected front seat.

 

1 Affected Product

Vehicle

MAKE MODEL YEAR
FORD ESCAPE 2020

 


TECHNICAL SERVICE BULLETIN

Front Seat Cushion Uncomfortable – Heated Seats – Built On Or Before 14-Feb-2020

20-2216
09 July 2020

 

Model:

Ford
2020 Escape

 

Issue: Some 2020 Escape vehicles equipped with heated front seats built on or before 14-Feb-2020 may exhibit a bulge in the front seat cushion that the customer describes as uncomfortable. This may be due to wiring for the heated seat. To correct the condition, follow the Service Procedure to replace the heated seat mat on the affected front seat.

Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:

  • 2020 Escape
  • Built on or before 14-Feb-2020
  • Equipped with heated seats
  • Bulge in front seat cushion

 

Parts

Part Number Description Quantity
LJ6Z- 14D696-J Front Seat Mat 1 Per Affected Seat
W719675- S451 Package Contains 4 Pieces, 4 Pieces Required Per Affected Seat Seat Bolts 1 Per Affected Seat

 

Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

Labor Times

Description Operation No. Time
2020 Escape: Replace The Heated Seat Mat On The Passenger Front Seat Includes Time To Remove And Install Seat (Do Not Use With Any Other Labor Operations) 202216A 1.2

Hrs.

2020 Escape: Replace The Heated Seat Mat On The Driver Front Seat Includes Time To Remove And Install Seat (Do Not Use With Any Other Labor Operations) 202216B 1.0

Hrs.

2020 Escape: Replace The Heated Seat Mat On Both The Driver And Passenger Front Seats Includes Time To Remove And Install Seats (Do Not Use With Any Other Labor Operations) 202216C 2.0

Hrs.

 

 

Repair/Claim Coding

Causal Part: 14D698
Condition Code 43

 

 

Service Procedure

  1. Replace the heated seat mat on the affected front seat. Refer to Workshop Manual, Section 501-10A.

 


1 Associated Document

Manufacturer Communications

20-2216
09 July 2020

https://www.nhtsa.gov/recalls?nhtsaId=10177856

MC-10177856-0001.pdf 106.278KB

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Zieichy Left, Right, Front Seat Heat Pad Compatible with Ford F250/F350 Super Duty 2005-2010,Replacement 6C3Z-14D696-A,6C3Z14D696A,6C3Z 14D696 A,6C3Z*14D696*A
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