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NHTSA ID Number: 10177856
Manufacturer Communication Number: TSB 20-2216
Summary
Some 2020 Escape vehicles equipped with heated front seats built on or before 14-Feb-2020 may exhibit a bulge in the front seat cushion that the customer describes as uncomfortable. This may be due to wiring for the heated seat. To correct the condition, follow the Service Procedure to replace the heated seat mat on the affected front seat.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
FORD | ESCAPE | 2020 |
TECHNICAL SERVICE BULLETINFront Seat Cushion Uncomfortable – Heated Seats – Built On Or Before 14-Feb-2020 | 20-2216 09 July 2020 |
Model:
Ford
2020 Escape
Issue: Some 2020 Escape vehicles equipped with heated front seats built on or before 14-Feb-2020 may exhibit a bulge in the front seat cushion that the customer describes as uncomfortable. This may be due to wiring for the heated seat. To correct the condition, follow the Service Procedure to replace the heated seat mat on the affected front seat.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2020 Escape
- Built on or before 14-Feb-2020
- Equipped with heated seats
- Bulge in front seat cushion
Parts
| Part Number | Description | Quantity | |
| LJ6Z- 14D696-J | – | Front Seat Mat | 1 Per Affected Seat |
| W719675- S451 | Package Contains 4 Pieces, 4 Pieces Required Per Affected Seat | Seat Bolts | 1 Per Affected Seat |
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
| Description | Operation No. | Time |
| 2020 Escape: Replace The Heated Seat Mat On The Passenger Front Seat Includes Time To Remove And Install Seat (Do Not Use With Any Other Labor Operations) | 202216A | 1.2
Hrs. |
| 2020 Escape: Replace The Heated Seat Mat On The Driver Front Seat Includes Time To Remove And Install Seat (Do Not Use With Any Other Labor Operations) | 202216B | 1.0
Hrs. |
| 2020 Escape: Replace The Heated Seat Mat On Both The Driver And Passenger Front Seats Includes Time To Remove And Install Seats (Do Not Use With Any Other Labor Operations) | 202216C | 2.0
Hrs. |
Repair/Claim Coding
| Causal Part: | 14D698 |
| Condition Code | 43 |
Service Procedure
- Replace the heated seat mat on the affected front seat. Refer to Workshop Manual, Section 501-10A.
1 Associated Document
Manufacturer Communications
20-2216
09 July 2020
MC-10177856-0001.pdf 106.278KB
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- FITMENT๏ผFORD๏ผ2012-2018 EDGE,2012-2018 EXPLORER,2014-2017 SPECIAL SERVICE POLICE SEDAN,2013-2019 TAURUS,2006-2012 FUSION,2015-2017 MUSTANG,2010-2017 F-150,2013-2019 FLEX,2013-2019 POLICE INTERCEPTOR SEDAN,2005-2017 EXPEDITION,2013-2019 POLICE INTERCEPTOR UTILITY,2011-2019 F-250 SUPER DUTY,2011-2019 F-350 SUPER DUTY,2011-2019 F-450 SUPER DUTY,2011-2019 F-550 SUPER DUTY,LINCOLN๏ผ2007-2017 MKZ,2010-2019 MKT,2006 ZEPHYR,2007-2015 MKX,2009-2016 MKS,2013-2017 NAVIGATOR MERCURY๏ผ2006-2011 MILAN
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- Tips๏ผPlease check the model that this accessory is suitable for. If you have any questions during installation, please contact us
Last update on 2025-04-12 / Affiliate links / Images from Amazon Product Advertising API
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