| “This site contains affiliate links for which OEMDTC may be compensated” |
August 21, 2020 NHTSA CAMPAIGN NUMBER: 20V497000
Side Air Bag may be Loose in Seat Back
If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.
NHTSA Campaign Number: 20V497
Manufacturer Ford
Motor Company
Components AIR BAGS, SEATS
Potential Number of Units Affected 488
Summary
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
Remedy
Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S48.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
August 24, 2020
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 20S48
Certain 2020 Model Year Aviator and Explorer
1st Row Seatback Subassembly Fastener Torque
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| Aviator | 2020 | Chicago Assembly | April 11, 2019 through July 30, 2020 |
| Explorer | 2020 | Chicago Assembly | April 11, 2019 through June 4, 2020 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In the affected vehicles, it may be possible that one or more of the front row seatback subassembly fasteners were not tightened to the proper torque during vehicle assembly. An improperly torqued seatback subassembly may affect the trajectory of the side air bag deployment and could prevent or delay the air bag cushion from positioning correctly, increasing the risk of injury during a crash.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to torque the fasteners on either the driver, front passenger or both seatback subassemblies.
The Service Manager is responsible to ensure that the repair procedure has been performed completely and properly and is required to sign off on the repair order. This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters are expected to be mailed the week of September 7, 2020. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Attachment IV: VIN List
Owner Notification Letters
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
Sincerely,
David J. Johnson
ATTACHMENT I
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S48
Certain 2020 Model Year Aviator and Explorer
1st Row Seatback Subassembly Fastener Torque
OASIS ACTIVATION
OASIS will be activated on August 24, 2020.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on August 24, 2020. Owner names and addresses will be available by September 9, 2020.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
SOLD VEHICLES
- Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
- Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)
Additional repairs identified as necessary to complete the FSA should be managed as follows:
- For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
- For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
- For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.
CLAIMS PREPARATION AND SUBMISSION
- Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
-
- When entering claims, select claim type 31: Field Service Action. The FSA number 20S48 is the sub code.
-
- For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
- Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.
IMPORTANT: Click the Related Damage Indicator radio button.
ATTACHMENT II
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S48
Certain 2020 Model Year Aviator and Explorer
1st Row Seatback Subassembly Fastener Torque
LABOR ALLOWANCES
| Description | Labor Operation | Labor Time |
| Torque Both front row driver and passenger seatback fasteners | 20S48B | 0.5 Hours |
| Torque One front driver OR front passenger seatback fasteners | 20S48C | 0.3 Hours |
PARTS REQUIREMENTS / ORDERING INFORMATION
SSSC Web Contact Site:
If any fasteners are found to be missing submit a VIN-specific Part Order contact via the SSSC Web Contact Site and send a picture to the SSSC if fastener is missing.
DEALER PRICE
For latest prices, refer to DOES II.
PARTS RETENTION AND RETURN
Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
ATTACHMENT III
CERTAIN 2020 MODEL YEAR AVIATOR AND EXPLORER VEHICLES — 1ST ROW SEAT BACK FASTENER TORQUE
SERVICE PROCEDURE
1. Refer to Attachment IV – Repair Table to determine the correct action and parts necessary. To search for a Vehicle Identification Number (VIN), click the search icon in the upper left corner of the Attachment IV, then type the VIN into the search field. See Figure 1.
2. Is the VIN listed?
- No – This program does not apply to this vehicle.
- Yes – Proceed to Step 3.
3. Ensure the vehicle is on a flat level surface and apply the parking brake.
NOTE: This procedure is to be performed on the driver and/or passenger seats.
NOTE: Removal of the front seats is not required to complete this procedure.
4. Move the front seat forward and upward to the highest position for better access when performing this procedure.
5. Remove the front seat backrest panel. Please follow the Workshop Manual (WSM) procedures in Section 501-01A.
6. Torque the fasteners.
- For corresponding fasteners – See Figure 2.
- For Aviator – See Figure 3.
- For Explorer – See Figure 4.
NOTE: If any of the fasteners are missing they will need to be ordered, installed and torqued to specification.
NOTE: Each seat does not have all the same fasteners in the same locations, please review the figures carefully.
NOTE: Seats shown on bench for clarity.
NOTE: The Service Manager is responsible to ensure that the repair procedure has been performed completely and properly and is required to sign off on the repair order.
7. Re-install the front seat backrest panel. Please follow the WSM procedures in Section 501-01A.
8. Return the front seat(s) to its original position.
SEOCONTENT-START
ATTACHMENT IV
Page 1 of 9
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S48
Certain 2020 Model Year Aviator and Explorer
1st Row Seat Back Subassembly Fastener Torque
AFFECTED VEHICLES
The following table contains a list of VINs and the affected seat back subassemblies that were
delivered in the US and Canada.
To search for a VIN:
– Press the Ctrl key and the F key simultaneously, insert the VIN, and then press ENTER.
– Or use the Search Function (magnifier icon) in the Menu bar above.
VIN Right/
Left/Both
VIN Right/
Left/Both
1F M5K8AC1LG A00071 RH 1F MSK7DH0LG A15200 RH
1F MSK8FH9LG A00309 RH 1F MSK7DH3LG A15238 LH
1F MSK8FH0LG A00313 RH 1F MSK8DH9LG A15573 LH
1F M5K8GCXLG A00318 RH 1F MSK7FHXLG A16612 LH
1F M5K8HC9LG A00387 Both 1F M5K8AB4LG A18670 LH
1F M5K8FW8LG A00409 LH 1F M5K8AB2LG A19705 RH
1F M5K8HC3LG A00773 RH 1F M5K8FW5LG A20309 Both
1F MSK7FH2LG A02655 LH 1F M5K8HC4LG A24340 RH
1F M5K8GC3LG A03092 LH 1F MSK8DH7LG A26250 Both
1F M5K8GC9LG A03839 RH 1F M5K8HC7LG A27524 LH
1F MSK7FH9LG A04483 LH 1F M5K8HC8LG A29492 LH
1F MSK8FH3LG A06624 RH 1F MSK7DH7LG A30910 RH
1F M5K8HC7LG A06852 RH 1F MSK8DH5LG A31155 LH
1F M5K8GC1LG A06864 RH 1F M5K8GC4LG A32875 LH
1F M5K8GC1LG A07027 RH 1F MSK7DH3LG A33934 RH
1F M5K8HC6LG A07104 LH 1F MSK7DH6LG A34947 LH
1F M5K8HCXLG A07316 RH 1F MSK8DH5LG A36114 LH
1F M5K8HC5LG A07417 RH 1F M5K8GCXLG A36770 LH
1F M5K8GC5LG A07466 RH 1F MSK7FH6LG A40308 RH
1F MSK8DH1LG A08357 LH 1F M5K8HC0LG A40311 RH
1F M5K8HC0LG A09477 RH 1F M5K8GC4LG A40328 LH
1F MSK7FH9LG A10378 LH 1F MSK8DH3LG A42848 LH
1F MSK7DH4LG A10484 RH 1F MSK8DH7LG A43582 RH
1F MSK8DH9LG A13564 LH 1F MSK8DH1LG A43884 Both
1F MSK7FH8LG A14339 LH 1F MSK8DH9LG A47035 RH
Copyright 2020 Ford Motor Company
ATTACHMENT IV
Page 2 of 9
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S48
Certain 2020 Model Year Aviator and Explorer
1st Row Seat Back Subassembly Fastener Torque
VIN Right/
Left/Both
VIN Right/
Left/Both
1F M5K8GC4LG A51037 Both 1F MSK8FH7LG A94612 RH
1F M5K8GC5LG A51094 RH 1F MSK7FH6LG A94630 Both
1F MSK8FH3LG A52406 LH 1F MSK8DH1LG A94706 RH
1F MSK8FH9LG A61210 LH 1F MSK8FH6LG A96142 RH
1F M5K8HCXLG A62834 RH 1F MSK8FH6LG A96450 RH
1F MSK8DH3LG A65563 Both 1F M5K8AC9LG A96788 Both
1F MSK8FH5LG A66100 Both 1F M5K8AB8LG A96840 Both
1F M5K8AB4LG A71871 LH 1F M5K8AW8LG A97277 Both
1F M5K8GC4LG A72034 RH 1F M5K8AB7LG A97977 Both
1F MSK8FH1LG A73447 Both 1F M5K8AB7LG A98126 Both
1F MSK8FH7LG A75798 Both 1F M5K8HC3LG A98820 LH
1F MSK8DH8LG A77529 LH 1F MSK8DH4LG A99852 RH
1F MSK7DH0LG A79723 LH 1F MSK7DHXLG B04790 RH
1F M5K8GC3LG A81470 RH 1F MSK8DH8LG B05443 LH
1F MSK8FH4LG A81607 LH 1F M5K8GC8LG B06265 Both
1F M5K8HC4LG A82562 Both 1F M5K8HC2LG B06406 RH
1F M5K8AC3LG A83390 LH 1F M5K8AW0LG B07624 LH
1F M5K8AB4LG A83485 LH 1F M5K8AWXLG B07663 Both
1F M5K8AB6LG A83486 RH 1F MSK8DH9LG B08304 LH
1F M5K8AB8LG A83487 Both 1F M5K8HC0LG B08932 RH
1F M5K8GC6LG A85254 LH 1F M5K8GC8LG B09795 LH
1F MSK8DHXLG A86944 Both 1F M5K8GC5LG B09821 RH
1F MSK8FH0LG A87002 LH 1F M5K8GC5LG B11651 Both
1F MSK8FH9LG A87032 Both 1F MSK7FH0LG B12099 LH
1F M5K8GC7LG A89300 Both 1F M5K8GC4LG B12323 RH
1F M5K8HC3LG A89714 RH 1F M5K8HC7LG B15070 LH
1F M5K8GC2LG A91133 RH 1F MSK8FH3LG B15357 LH
1F MSK7DHXLG A91569 RH 1F M5K8GC7LG B15359 LH
1F MSK8DH6LG A92112 RH 1F MSK8DH3LG B17807 Both
1F M5K8GCXLG A92420 RH 1F MSK7DH0LG B22148 Both
1F MSK7DH7LG A92727 LH 1F M5K8ACXLG B22475 Both
1F MSK7FH0LG A92744 Both 1F M5K8ABXLG B22483 RH
1F M5K8GC8LG A94358 LH 1F M5K8AB6LG B23033 RH
Copyright 2020 Ford Motor Company
ATTACHMENT IV
Page 3 of 9
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S48
Certain 2020 Model Year Aviator and Explorer
1st Row Seat Back Subassembly Fastener Torque
VIN Right/
Left/Both
VIN Right/
Left/Both
1F M5K8AB6LG B23128 RH 1F M5K8GCXLG B46038 Both
1F M5K8AB9LG B23141 RH 1F MSK7DH6LG B46096 Both
1F M5K8AB1LG B23196 RH 1F MSK7FH0LG B46334 LH
1F M5K8AB8LG B23311 RH 1F MSK7DH6LG B46387 Both
1F M5K8AC7LG B23776 Both 1F M5K8HC2LG B46680 Both
1F M5K8AW7LG B23867 Both 1F M5K8GCXLG B46718 RH
1F M5K8FW8LG B24373 Both 1F MSK8FH4LG B46827 Both
1F M5K8GC6LG B26854 RH 1F MSK7DH0LG B47034 Both
1F MSK7FH6LG B28629 Both 1F MSK7DH4LG B47361 LH
1F M5K8AC2LG B30683 Both 1F MSK8DHXLG B48326 Both
1F MSK8FH6LG B31553 LH 1F M5K8GC5LG B48618 Both
1F MSK8DH2LG B32119 RH 1F M5K8GC6LG B48689 Both
1F MSK7DH0LG B32680 LH 1F M5K8GC6LG B48997 Both
1F M5K8GC0LG B33489 Both 1F M5K8GC5LG B49039 Both
1F MSK7DH7LG B35480 LH 1F M5K8GC2LG B49662 Both
1F MSK8FH8LG B35717 RH 1F MSK8DH3LG B50869 RH
1F M5K8GC7LG B36390 LH 1F MSK7FH2LG B51177 RH
1F M5K8GC5LG B36422 RH 1F M5K8GC5LG B51230 Both
1F M5K8GC4LG B37500 RH 1F MSK7DH8LG B51283 LH
1F M5K8GC6LG B39720 RH 1F MSK7FH1LG B51395 Both
1F MSK8DH2LG B39958 LH 1F M5K8GC5LG B52121 RH
1F MSK8FH3LG B40436 RH 1F MSK7DH8LG B52482 Both
1F MSK7DH0LG B41105 RH 1F MSK8DH3LG B53206 Both
1F M5K8HC3LG B41181 RH 1F MSK8DH2LG B53486 Both
1F MSK8FH4LG B41515 LH 1F MSK7DHXLG B54525 LH
1F MSK8FH7LG B41587 LH 1F MSK7DH5LG B54593 LH
1F M5K8GC9LG B41753 Both 1F MSK7DH4LG B54648 RH
1F MSK8DH4LG B44658 Both 1F MSK8FH5LG B54905 Both
1F MSK8DHXLG B45040 LH 1F MSK8FH8LG B54915 Both
1F M5K8GC9LG B45205 Both 1F MSK8DH9LG B55042 RH
1F MSK8DH1LG B45279 Both 1F M5K8GC8LG B55045 RH
1F MSK8DH7LG B45285 LH 1F M5K8GCXLG B55466 Both
1F MSK8FH3LG B45412 RH 1F M5K8GCXLG B55693 Both
Copyright 2020 Ford Motor Company
ATTACHMENT IV
Page 4 of 9
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S48
Certain 2020 Model Year Aviator and Explorer
1st Row Seat Back Subassembly Fastener Torque
VIN Right/
Left/Both
VIN Right/
Left/Both
1F MSK7FH5LG B55904 Both 1F MSK8DH8LG B61348 Both
1F M5K8HC2LG B55914 Both 1F M5K8HC5LG B61559 Both
1F MSK7FH6LG B55992 Both 1F MSK8DH7LG B61583 Both
1F M5K8GCXLG B56312 Both 1F MSK8BH6LG B61688 Both
1F MSK7DH7LG B56314 Both 1F M5K8GC9LG B61727 RH
1F MSK8DH4LG B56972 Both 1F MSK8DH9LG B62217 Both
1F MSK8FH6LG B57344 Both 1F MSK8DH4LG B62366 Both
1F MSK8DH6LG B57427 Both 1F MSK8DH9LG B62475 Both
1F M5K8GC5LG B57481 Both 1F MSK8DH3LG B62505 Both
1F M5K8GC9LG B57516 Both 1F MSK8DH3LG B62665 RH
1F MSK8FH0LG B57551 Both 1F MSK8DH8LG B62788 Both
1F MSK8DH2LG B57876 LH 1F M5K8GC3LG B62811 Both
1F MSK8DH6LG B58108 Both 1F M5K8GC1LG B63052 Both
1F M5K8HC1LG B58352 Both 1F M5K8GC7LG B63105 Both
1F MSK7DH9LG B58484 Both 1F MSK8DH5LG B63106 Both
1F MSK8FH0LG B58733 RH 1F MSK8DH6LG B63115 Both
1F MSK8FH9LG B58925 Both 1F MSK8DH9LG B63156 Both
1F MSK8FH7LG B58955 Both 1F MSK7DH9LG B63264 Both
1F MSK8DH2LG B59157 Both 1F MSK8DH1LG B63443 Both
1F MSK8DH8LG B59437 Both 1F M5K8GC0LG B63446 LH
1F M5K8GC3LG B59522 Both 1F MSK8DH7LG B63530 Both
1F MSK8DH1LG B59537 Both 1F MSK7DH8LG B63577 Both
1F MSK8DH6LG B59632 Both 1F MSK7DH1LG B63663 Both
1F MSK8DH5LG B59766 Both 1F M5K8GC0LG B63799 Both
1F MSK8DH0LG B59948 Both 1F MSK8DH9LG B63934 Both
1F M5K8GC8LG B59970 Both 1F M5K8GC0LG B64094 Both
1F M5K8GC7LG B60205 Both 1F MSK8DH1LG B64138 Both
1F M5K8GC6LG B60387 Both 1F MSK8FH3LG B64140 Both
1F M5K8GC6LG B60566 Both 1F MSK7DH8LG B64325 Both
1F MSK7FH0LG B60749 RH 1F MSK7DHXLG B64424 Both
1F MSK7DH4LG B61048 Both 1F MSK8DH4LG B64716 Both
1F MSK7DH1LG B61170 Both 1F MSK8DH0LG B64826 Both
1F MSK8DH4LG B61296 Both 1F MSK8DH5LG B64921 Both
Copyright 2020 Ford Motor Company
ATTACHMENT IV
Page 5 of 9
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S48
Certain 2020 Model Year Aviator and Explorer
1st Row Seat Back Subassembly Fastener Torque
VIN Right/
Left/Both
VIN Right/
Left/Both
1F MSK8FH4LG B65037 Both 1F M5K8ABXLG B67973 RH
1F MSK8DH6LG B65124 Both 1F M5K8AB2LG B67997 RH
1F MSK8DH4LG B65154 Both 1F M5K8HC4LG B69104 Both
1F MSK8DH7LG B65309 Both 1F MSK8DHXLG B69192 Both
1F MSK8FH8LG B65364 Both 1F M5K8GC6LG B69610 RH
1F M5K8GC9LG B65468 Both 1F MSK8DH2LG B69896 Both
1F MSK7FH3LG B65492 Both 1F MSK8DH2LG B69932 Both
1F MSK7FH5LG B65591 Both 1F MSK7DHXLG B71180 Both
1F MSK7FH4LG B65601 Both 1F MSK7DH9LG B71560 Both
1F M5K8ACXLG B65679 RH 1F MSK8DH5LG B71741 Both
1F MSK8DH9LG B65702 Both 1F MSK8DH8LG B72351 Both
1F MSK8FHXLG B65785 Both 1F MSK7DH3LG B73045 Both
1F MSK8FHXLG B65799 Both 1F MSK8FHXLG B73224 LH
1F M5K8AB3LG B66096 RH 1F MSK7DH7LG B73422 RH
1F M5K8AB4LG B66365 RH 1F MSK7DH9LG B73437 Both
1F M5K8AW3LG B67056 Both 1F MSK7DH5LG B73533 RH
1F MSK8DH8LG B67098 Both 1F MSK8FHXLG B74034 RH
1F M5K8AB8LG B67115 RH 1F MSK8DHXLG B74196 Both
1F M5K8AB2LG B67160 RH 1F MSK8DH4LG B75215 Both
1F M5K8AB6LG B67212 RH 1F MSK8DH1LG B75303 Both
1F M5K8AB3LG B67216 RH 1F MSK8FH5LG B75723 LH
1F M5K8AB7LG B67218 RH 1F MSK7DH6LG B76084 Both
1F M5K8AB8LG B67308 RH 1F MSK8BH9LG B76900 LH
1F MSK8BH1LG B67348 Both 1F MSK8DH8LG B76982 Both
1F M5K8AB2LG B67384 RH 1F M5K8AB6LG B77626 LH
1F M5K8AB1LG B67389 RH 1F MSK8DHXLG B81102 RH
1F M5K8AB3LG B67720 RH 1F MSK8DHXLG B82377 LH
1F M5K8AB9LG B67754 RH 1F MSK7FHXLG B82838 RH
1F M5K8AB8LG B67809 RH 1F M5K8GC3LG B83013 RH
1F M5K8ABXLG B67858 RH 1F MSK8FH0LG B83471 RH
1F M5K8ABXLG B67861 RH 1F MSK8FH3LG B83710 LH
1F M5K8AB0LG B67867 RH 1F M5K8AB0LG B83938 RH
1F M5K8AB5LG B67962 RH 1F M5K8AB8LG B83962 RH
Copyright 2020 Ford Motor Company
ATTACHMENT IV
Page 6 of 9
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S48
Certain 2020 Model Year Aviator and Explorer
1st Row Seat Back Subassembly Fastener Torque
VIN Right/
Left/Both
VIN Right/
Left/Both
1F M5K8AB5LG B83966 RH 1F M5K8AW7LG C15061 LH
1F M5K8AB0LG B83986 RH 1F MSK8DH4LG C18774 RH
1F M5K8AB2LG B83990 RH 1F MSK8DH8LG C21970 RH
1F M5K8AB0LG B84023 RH 1F MSK8DH6LG C24608 LH
1F M5K8AB1LG B84046 LH 1F MSK8DH1LG C25956 LH
1F M5K8ABXLG B84224 RH 1F MSK8DH2LG C26257 Both
1F M5K8AW8LG B84306 LH 1F MSK7DH2LG C27810 LH
1F M5K8AB6LG B84754 RH 1F M5K8GC8LG C30536 RH
1F M5K8AB6LG B84821 LH 1F MSK7DH3LG C41053 RH
1F M5K8AB2LG B84847 Both 5L M5J7XC3LG L00129 RH
1F M5K8ABXLG B84983 RH 5L M5J7XC1LG L00145 LH
1F M5K8AW9LG B85044 LH 5L M5J9XC2LG L00148 RH
1F M5K8AB9LG B85509 RH 5L M5J7XC6LG L00156 RH
1F M5K8AB0LG B85513 RH 5L M5J7XC8LG L00157 RH
1F M5K8AB9LG B85543 RH 5L MYJ8XYXLG L00627 RH
1F M5K8AB0LG B85544 RH 5L M5J7XC7LG L00747 RH
1F M5K8AB8LG B85551 RH 5L M5J7XC5LG L00763 RH
1F M5K8AB3LG B85554 RH 5L M5J7XCXLG L01150 LH
1F M5K8AB5LG B85555 RH 5L M5J7XC2LG L01367 RH
1F M5K8AB8LG B85727 RH 5L M5J7XC8LG L01499 RH
1F M5K8AB5LG B85894 RH 5L M5J7XC0LG L01514 Both
1F M5K8AB4LG B86115 RH 5L M5J7WC7LG L01849 LH
1F MSK8DH0LG B90875 RH 5L M5J9XCXLG L02102 LH
1F MSK7DH0LG B93818 RH 5L M5J9XC9LG L02267 RH
1F MSK8FHXLG B95269 LH 5L M5J7XC5LG L02285 Both
1F M5K8GC3LG B97381 RH 5L M5J9XC2LG L02319 LH
1F MSK7FH7LG B97555 RH 5L M5J7XC2LG L02552 RH
1F MSK8DH5LG C00798 RH 5L M5J9XC4LG L02578 LH
1F MSK8FH6LG C03531 RH 5L M5J7WC0LG L03068 RH
1F MSK8DH0LG C08520 LH 5L M5J7WC8LG L03075 Both
1F MSK8DH5LG C09940 RH 5L M5J7XC5LG L03355 Both
1F M5K8AB5LG C14519 LH 5L M5J9XC3LG L03379 LH
1F M5K8AW3LG C15056 LH 5L M5J9XC5LG L03402 RH
Copyright 2020 Ford Motor Company
ATTACHMENT IV
Page 7 of 9
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S48
Certain 2020 Model Year Aviator and Explorer
1st Row Seat Back Subassembly Fastener Torque
VIN Right/
Left/Both
VIN Right/
Left/Both
5L M5J7XC0LG L03568 LH 5L M5J7XC4LG L09633 LH
5L M5J7XC6LG L03753 RH 5L M5J8BCXLG L09987 Both
5L M5J9XC8LG L03930 RH 5L M5J7WC4LG L11321 LH
5L M5J7XC5LG L03940 LH 5L M5J9XC0LG L11987 RH
5L M5J7XC5LG L04196 Both 5L M5J7XC9LG L12124 Both
5L M5J7XCXLG L04422 LH 5L M5J7XC3LG L12149 LH
5L M5J7XC6LG L04451 RH 5L M5J7XC4LG L12211 LH
5L M5J7XC5LG L04473 Both 5L M5J9XC9LG L12443 RH
5L M5J9XCXLG L04965 Both 5L M5J9XC8LG L12451 LH
5L M5J7XC3LG L05010 LH 5L M5J7XC1LG L12490 LH
5L M5J7XC9LG L05142 RH 5L M5J7XC2LG L12515 RH
5L M5J7XC3LG L05279 RH 5L M5J7XC1LG L13008 LH
5L M5J7WC3LG L05476 LH 5L M5J7XC6LG L14090 LH
5L M5J7XC9LG L05500 RH 5L M5J7XC5LG L14324 Both
5L M5J7WC6LG L05536 LH 5L M5J7XC2LG L14409 LH
5L M5J7XC7LG L05804 Both 5L M5J7XC4LG L14461 RH
5L M5J7WC5LG L05883 LH 5L M5J9XC6LG L15719 RH
5L M5J8WC7LG L06216 RH 5L M5J9XC1LG L15739 RH
5L M5J8WC2LG L06270 LH 5L M5J9XC9LG L15889 RH
5L M5J7XC8LG L06475 LH 5L M5J7XCXLG L16960 RH
5L M5J9XC5LG L06770 RH 5L M5J7XC2LG L17021 LH
5L M5J7XC1LG L06866 LH 5L M5J9XC7LG L17141 LH
5L M5J7XC9LG L07022 RH 5L M5J9XC2LG L17144 RH
5L M5J7XC7LG L07035 RH 5L M5J7XCXLG L17283 LH
5L M5J8BC6LG L07217 LH 5L M5J9XC4LG L17338 RH
5L M5J8BC0LG L07701 LH 5L M5J7XC1LG L17706 LH
5L M5J8BCXLG L07799 LH 5L M5J7XC5LG L17711 LH
5L M5J7XC2LG L08559 LH 5L M5J7XC9LG L17727 LH
5L M5J7XC4LG L08711 LH 5L M5J7XC7LG L18312 RH
5L M5J7XC2LG L08822 RH 5L M5J7WC6LG L18416 LH
5L M5J7XC6LG L09049 LH 5L M5J7XCXLG L18465 LH
5L M5J7XC0LG L09063 RH 5L MYJ8XY9LG L18570 LH
5L M5J7WC2LG L09468 LH 5L M5J7WC0LG L18573 LH
Copyright 2020 Ford Motor Company
ATTACHMENT IV
Page 8 of 9
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S48
Certain 2020 Model Year Aviator and Explorer
1st Row Seat Back Subassembly Fastener Torque
VIN Right/
Left/Both
VIN Right/
Left/Both
5L MYJ9YY5LG L18621 RH 5L MYJ8XY8LG L21055 LH
5L MYJ9YY4LG L18626 LH 5L M5J9XC8LG L21151 LH
5L M5J7XC7LG L18732 LH 5L M5J7XC3LG L21269 RH
5L MYJ9YY0LG L18753 LH 5L M5J7XCXLG L21480 RH
5L MYJ8XY5LG L18789 RH 5L M5J7XC3LG L21532 Both
5L MYJ9YY4LG L18870 RH 5L M5J7XC2LG L21571 LH
5L MYJ9YY4LG L18979 RH 5L M5J7XC4LG L21815 RH
5L M5J7WC9LG L18992 LH 5L M5J7WC0LG L21957 LH
5L M5J7XC2LG L19030 LH 5L M5J7WC6LG L21963 LH
5L M5J7XCXLG L19051 LH 5L M5J6WC8LG L22073 LH
5L M5J7XC1LG L19147 LH 5L M5J7XC1LG L22095 LH
5L MYJ8XY2LG L19317 LH 5L M5J7WC6LG L22143 Both
5L M5J7WC5LG L19346 RH 5L M5J7XC2LG L22249 Both
5L M5J7XC6LG L19452 LH 5L M5J7XC7LG L22389 LH
5L MYJ8XY9LG L19542 LH 5L M5J7XCXLG L22550 Both
5L M5J7XC1LG L19570 LH 5L M5J7XC8LG L22644 LH
5L MYJ9YY8LG L19598 RH 5L M5J7XC3LG L22857 LH
5L M5J9XC8LG L19786 Both 5L M5J9XCXLG L23130 RH
5L M5J9XC6LG L19799 Both 5L M5J7XC8LG L23194 Both
5L M5J9XC2LG L19833 LH 5L M5J7XC4LG L23290 LH
5L M5J7XC4LG L20051 RH 5L M5J7WC1LG L23460 LH
5L M5J7XC4LG L20180 Both 5L M5J7WC5LG L23655 LH
5L M5J7XC9LG L20191 RH 5L M5J7XC8LG L23681 Both
5L M5J7XC1LG L20329 Both 5L M5J6XC0LG L23734 LH
5L M5J7WC5LG L20416 LH 5L M5J7XC9LG L23737 LH
5L M5J7XC9LG L20515 RH 5L M5J9XC1LG L24246 RH
5L M5J7XCXLG L20569 RH 5L M5J9XC1LG L24439 RH
5L M5J7XC7LG L20657 LH 5L MYJ9YY5LG L24600 LH
5L M5J7XC7LG L20822 RH 5L M5J7XC0LG L24825 RH
5L M5J7XC6LG L20892 LH 5L M5J6WC8LG L24874 RH
5L M5J7WC8LG L20975 LH 5L M5J7XC8LG L24913 Both
5L M5J7WC2LG L21006 RH 5L M5J6XC0LG L24950 LH
5L M5J7WC2LG L21023 LH 5L M5J6WC5LG L25125 LH
Copyright 2020 Ford Motor Company
ATTACHMENT IV
Page 9 of 9
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 20S48
Certain 2020 Model Year Aviator and Explorer
1st Row Seat Back Subassembly Fastener Torque
VIN Right/
Left/Both
VIN Right/
Left/Both
5L M5J7XC9LG L25343 RH 5L M5J7XC0LG L29541 Both
5L M5J7XC5LG L25548 LH 5L M5J6WC7LG L29659 RH
5L M5J7XC1LG L25966 RH 5L M5J9XC2LG L29679 RH
5L M5J7XC5LG L26263 LH 5L M5J9XC5LG L29773 LH
5L M5J7XC1LG L26325 Both 5L M5J9XC2LG L29780 LH
5L M5J7XC1LG L26387 Both 5L M5J9XC4LG L29991 LH
5L M5J7WC6LG L26418 Both 5L M5J7XC9LG L31224 RH
5L M5J7XC5LG L26523 RH 5L M5J7XC7LG L31660 RH
5L M5J7XC5LG L26618 Both WF 02K8GY6LG A66223 Both
5L M5J7XC2LG L26723 LH WF 02K8GY9LG B24633 RH
5L M5J9XC3LG L26726 RH WF 02K8HY5LG B58311 LH
5L M5J7WC8LG L26825 LH WF 02K8HY7LG B58312 LH
5L M5J7XC4LG L26948 Both WF 02K8HY5LG B58325 LH
5L M5J7WC7LG L27108 Both WF 02K8HY5LG C11413 RH
5L M5J9XC8LG L27144 RH
5L M5J7XC5LG L27168 LH
5L M5J9XC0LG L27266 RH
5L M5J7XC0LG L27319 LH
5L M5J9XC6LG L27353 RH
5L M5J9XC4LG L27559 LH
5L M5J7WC2LG L27906 LH
5L M5J9XC7LG L27913 RH
5L M5J9XC9LG L28044 RH
5L M5J7XCXLG L28154 RH
5L M5J9XC1LG L28233 RH
5L M5J7XC0LG L28518 RH
5L M5J9XC8LG L28536 LH
5L M5J7WC5LG L29049 RH
5L M5J9XC9LG L29159 LH
5L M5J7XC3LG L29243 Both
5L M5J9XC7LG L29418 RH
5L M5J7XC2LG L29427 RH
5L M5J7WC0LG L29489 Both
******************************************************************************************************
September 2020
03034
20S48_F/DTB120S481
Ford Motor Company
Ford Customer Service Division
P. O. Box 1904
Dearborn, Michigan 48121-1904
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 20S48 / NHTSA Recall 20V-497
2020 Explorer
Your Vehicle Identification Number (VIN):
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your
vehicle, with the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this
condition. Our commitment, together with your dealer, is to provide you with the highest level of service
and support.
What is the issue? On your vehicle, it may be possible that the front row seat back fasteners
were not tightened to the proper torque during vehicle assembly.
What is the risk? This may affect the trajectory of the side air bag deployment and could
prevent or delay the air bag cushion from positioning correctly, which may
increase the risk of injury during a crash.
What will Ford and
your dealer do?
Ford Motor Company has authorized your dealer to torque the seat fasteners
free of charge (parts and labor).
How long will it take? The time needed for this repair is less than one-half day. However, due to
service scheduling requirements, your dealer may need your vehicle for a
longer period of time.
What should you do? Please call your dealer without delay and request a service date for Recall
20S48. Provide the dealer with your VIN, which is printed near your name at
the beginning of this letter.
Ford has not issued instructions to stop driving your vehicle under this safety
recall. You should contact your dealer for an appointment to have your
vehicle remedied as soon as practicable. You can continue to safely drive
your vehicle.
If you do not already have a servicing dealer, you can access
www.owner.ford.com for dealer addresses, maps, and driving instructions.
03034
20S48_F/DTB120S481
What should you do?
(continued)
Ford Motor Company wants you to have this safety recall completed on your
vehicle. The vehicle owner is responsible for making arrangements to have
the work completed. Ford Motor Company can deny coverage for any
vehicle damage that may result from the failure to have this recall performed
on a timely basis. Therefore, please have this recall performed as soon as
possible.
Please note: Federal law requires that any vehicle lessor receiving this
recall notice must forward a copy of this notice to the lessee within ten
days.
COVID-19
(CORONAVIRUS)
Ford dealerships have implemented enhanced protocols to ensure both your
safety and the safety of dealership employees. This includes specific
procedures for cleaning and disinfecting customer vehicles before and after
each vehicle is serviced. In most places, vehicle service has been deemed a
critical service. Please contact your local dealer to confirm current service
hours. For more information on how Ford and your local dealer are working
hard to keep you on the road during these challenging times, please visit
www.owner.ford.com.
What if you no longer
own this vehicle?
If you no longer own this vehicle, and have an address for the current owner,
please forward this letter to the new owner.
You received this notice because government regulations require that
notification be sent to the last known owner of record. Our records are based
primarily on state registration and title data, which indicate that you are the
current owner.
Can we assist you
further?
If you have difficulties getting your vehicle repaired promptly and without
charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you have questions or concerns, please contact our
Ford Customer Relationship Center at 1-866-436-7332 and one of our
representatives will be happy to assist you. If you wish to contact us through
the Internet, our address is: www.owner.ford.com.
For the hearing impaired call 1-800-232-5952 (TDD). Representatives are
available Monday through Friday: 8:00AM – 8:00PM (Eastern Time).
FLEET OWNERS: If you have questions or concerns, please contact our
Fleet Customer Information Center at 1-800-34-FLEET, choose Option
#3, and one of our representatives will be happy to assist you. If you wish to
contact us through the Internet, our address is: www.fleet.ford.com.
Representatives are available Monday through Friday: 8:00AM – 8:00PM
(Eastern Time). Representatives are available 24 hours a day.
If you are still having difficulty getting your vehicle repaired in a reasonable
time or without charge, you may write the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C.
20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236
(TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA
Safety Recall 20V-497.
Thank you for your attention to this important matter.
Ford Customer Service Division
JOHN A. SAMPLE
123 SAMPLE ST
SAMPLE CITY, MI 12345-6789
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de campaña de seguridad 20S48 / Campaña de seguridad 20V-497 de la NHTSA
2020 Explorer
Número de identificación del vehículo (VIN):
Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los
EE. UU.
Ford Motor Company ha determinado que su vehículo presenta un defecto relacionado con la
seguridad del motor, con el VIN que aparece más arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema.
Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
¿Cuál es el
problema?
Es posible que los sujetadores del respaldo del asiento de la fila delantera de
su vehículo no hayan sido correctamente apretados durante el ensamble de
este.
¿Qué riesgo existe? Esto podría afectar la trayectoria del despliegue de la bolsa de aire lateral y
podría impedir o retrasar el correcto posicionamiento del cojín de la bolsa de
aire, lo cual podría aumentar el riesgo de lesión durante un choque.
¿Qué medidas
adoptarán Ford y su
distribuidor?
Ford Motor Company ha autorizado a su distribuidor a apretar los sujetadores
del asiento, sin costo alguno (piezas y mano de obra).
¿Cuánto tiempo
tomará?
El tiempo necesario para esta reparación será de menos de medio día. Sin
embargo, debido a los requisitos de planificación de servicio, es posible que su
distribuidor tarde un poco más.
¿Qué debe hacer? Llame a su distribuidor lo antes posible y solicite una cita de servicio para llevar
a cabo la campaña 20S48. Proporcione el VIN a su distribuidor, el cual está
impreso debajo de sus datos al comienzo de esta carta.
Para esta campaña de seguridad, Ford no ha emitido instrucciones de no
manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de
programar una cita para solucionar este problema lo más pronto posible.
Puede continuar manejando su vehículo con seguridad.
Si aún no tiene un distribuidor para realizar el servicio, puede acceder a
www.owner.ford.com para conocer las direcciones de los distribuidores, ver
mapas y obtener las instrucciones para llegar.
Septiembre de 2020
Ford Motor Company
División de Servicio al Cliente de Ford
P. O. Box 1904
Dearborn, Michigan 48121
¿Qué debe hacer?
(continuación)
Ford Motor Company le recomienda realizar esta campaña de seguridad en su
vehículo. El propietario del vehículo es responsable de realizar los arreglos
para llevar a cabo el trabajo. Ford Motor Company puede negar la cobertura en
caso de que el vehículo hubiese sufrido daños por no haber realizado la
campaña de manera oportuna. Por lo tanto, le solicitamos que realice esta
campaña lo antes posible.
Tenga presente que: la ley federal exige que los arrendadores de
vehículos que reciban este aviso de campaña envíen una copia del
mismo al arrendatario en un plazo de diez días.
COVID-19
(CORONAVIRUS)
Los distribuidores Ford han implementado protocolos mejorados con el fin de
asegurar tanto su seguridad como la de los empleados de los diferentes
distribuidores. Esto incluye procedimientos específicos de limpieza y
desinfección antes y después de realizar servicio en cada uno de los vehículos
de nuestros clientes. En la mayoría de los lugares, la atención de vehículos se
ha considerado un servicio fundamental. Póngase en contacto con su
distribuidor local para confirmar las horas de servicio actuales. Para obtener
más información sobre cómo Ford y su distribuidor local están trabajando duro
para mantenerlo en las calles durante estos tiempos difíciles, visite
www.owner.ford.com.
¿Qué pasa si usted
ya no es el
propietario del
vehículo?
Si usted ya no es el propietario del vehículo y tiene la dirección del propietario
actual, le solicitamos que le reenvíe esta carta.
Usted recibió este aviso porque las regulaciones del gobierno exigen el envío
de notificaciones al propietario conocido más reciente del registro. Nuestros
registros se basan principalmente en datos estatales y de propiedad, que
indican que usted es el propietario actual del vehículo.
¿Podemos hacer
algo más por usted?
Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno,
comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda.
PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con
nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de
nuestros representantes con gusto lo atenderá. Si desea comunicarse con
nosotros a través de Internet, nuestra dirección es: www.owner.ford.com.
Las personas con problemas de audición pueden llamar al 1-800-232-5952
(TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00
p.m. (hora del este).
PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comuníquese con
nuestro Centro de Información a Clientes de flotas al 1-800-34-FLEET, elija
la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si
desea comunicarse con nosotros a través de Internet, nuestra dirección es:
www.fleet.ford.com.
Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora
del este). Los representantes se encuentran disponibles las 24 horas del día.
Si continúa con dificultades para reparar su vehículo en un tiempo razonable o
sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic
Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o
bien que llame sin cargo a la línea directa de seguridad vehicular al
1-888-327-4236 (TTY: 1-800-424-9153) o visite www.safercar.gov. Referencia:
campaña de seguridad 20V-497 de la NHTSA.
Gracias por su atención en este asunto sumamente importante.
Ford, División de Servicio al Cliente
SEOCONTENT-END
Ford Media Center
FORD MOTOR COMPANY ISSUES SAFETY RECALL FOR SELECT 2020 FORD EXPLORER AND LINCOLN AVIATOR VEHICLES
Aug 25, 2020 | DEARBORN, Mich.
DEARBORN, Mich., Aug. 25, 2020 – Ford Motor Company is issuing a safety recall for 528 Ford Explorer and Lincoln Aviator vehicles. Affected 2020 models are equipped with front seatbacks that may have fasteners with incorrect torque on the side airbag and/or seatback module attachments. If the side airbag and seatback module are not fully secured, it could affect the trajectory of the side airbag deployment and may prevent or delay the airbag cushion from positioning correctly, increasing the risk of injury during a crash.
Ford is not aware of any reports of accident or injury related to this condition.
This action affects 491 vehicles in the U.S. and federal territories, 34 in Canada and three in Mexico.
Affected vehicles are as follows:
- 2020 Ford Explorer vehicles built at Chicago Assembly Plant from Nov. 19, 2019, to June 4, 2020, and 2020 Lincoln Aviator vehicles built there from April 11, 2019, to June 8, 2020
Dealers will remove the front seatback panels from one or both front seats and verify the proper torque on the fasteners. The Ford reference number for this recall is 20S48.
2 Affected Products
Vehicles
10 Associated Documents
Recall Quarterly Report #4, 2021-2
RCLQRT-20V497-1435.PDF 211.423KB
Loading...
Reload document 
Open in new tab
Defect Notice 573 Report
RCLRPT-20V497-7322.PDF 215.96KB
Loading...
Recall Acknowledgement
RCAK-20V497-2655.pdf 244.099KB
Loading...
Miscellaneous Document – FORD MOTOR COMPANY ISSUES SAFETY RECALL FOR SELECT 2020 FORD EXPLORER AND LINCOLN AVIATORVE HICLES
RMISC-20V497-5594.pdf 57.764KB
Loading...
Manufacturer Notices(to Dealers,etc) – Dealer Notification re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD – Safety Recall 20S48 Certain 2020 Model Year Aviator and Explorer 1st Row Seatback Subassembly Fastener Torque
RCMN-20V497-1160.pdf 666.648KB
Loading...
Recall Quarterly Report
RCLQRT-20V497-3625.PDF 211.311KB
Loading...
Recall Quarterly Report #2, 2020-4
RCLQRT-20V497-9192.PDF 211.23KB
Loading...
Recall Quarterly Report #1, 2020-3
RCLQRT-20V497-3627.PDF 211.132KB
Loading...
ISSUED Owner Notification Letter(Part 577)
RCONL-20V497-4498.pdf 91.072KB
Loading...
Recall Quarterly Report #5, 2021-3
RCLQRT-20V497-7339.PDF 211.535KB
Loading...
Latest Recalls Documents
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix & View Live Data] - Much more than a car code reader, BlueDriver is a diagnostic tool. You’ll get unlimited repair reports with possible causes and fixes, plus real-time health monitoring while you drive with the live data feature.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- [Easy to Use--Work out of box] + [FOXWELL 2025 New Version] FOXWELL NT604 Elite scan tool is the 2025 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- [5 in 1 Diagnostic Scanner] Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance function.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet. To connect the tool to the App, please DO NOT go to device's Bluetooth settings, instead, open RepairSolutions2 App and follow the instructions on the App to pair the BLCKTEC 430.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- Pro-level ABS SRS OBD2 Scanner - Based on the NT301 FOXWELL Scanner, this car scanner takes OBD-II diagnostics to the next level by in-depth insights on reading ABS SRS Diagnostic Trouble Codes, display the Live Data: Wheel Speed Sensor, Airbag Issues, Wiring Faults, clear the ABS error codes after the car faults repaired, etc... NOTE: This code reader can only read SRS codes but CANNOT reset any Airbag crash codes. Please check the functions coverage BEFORE purchasing. NO Need to Register &Subscription.
- Full-Feature ABS Diagnostics - Real-time tracking of wheel speed sensor, brake force distribution, and brake pressure with dynamic graphs for easy analysis. Effortlessly read ABS trouble codes and access freeze frame data to identify and resolve system issues. This ABS scanner diagnostic tool also monitors ABS performance during emergency braking or on slippery surfaces, providing alerts for potential problems.
- Basic OBDII Scanner Functions - This obd2 scanner diagnostic tool also can Check Engine Fault Light, diagnose OBD-II modules instantly, display the Live Data with graph (engine RPM, coolant temperature, fuel trim, and sensor readings), locate bad sensors and indicate I/M readiness status before the annual inspection. Reducing the potential driving risk and keep a peak performance on the road.
- Top ABS Bleed Scan Tool - After replacing the ABS pump or adding brake fluid, air can enter the ABS module, causing the pedal to feel weak or slow to return. This OBD2 scanner with ABS auto bleed will restore your brake pedal’s firmness by efficiently removing air from the ABS module. For vehicle coverage, check the FOXWELL Diagnostic Coverage List under Support on the official site. NOTE: This feature is NOT compatible with vehicles that support manual bleed.
- User-Friendly & Budget-Friendly - Enjoy software updates without subscription for newer vehicle models(Any more issues about update, please let us know）. This car code reader comes with a sturdy case for easy carrying. The code reader for cars will also save diagnostic data to avoid unnecessary diagnostic costs when you must to find the professional mechanic to fix the car faults instead of addressing them by yourself.
- [Brand-New ArtiDiag500] We've got everything you're looking for! Forget basic OBD2 scanners; TOPDON's ArtiDiag500 car scanner offers more. The all-new ArtiDiag500 not only includes full OBD2 functions and 4-system diagnostics but also provides DIYers with 6 maintenance services. The brand-new, cost effective AD500 is back in full swing!
- [4-System Diagnostics] DIY enthusiasts, take notice! Will these 4-system diagnostics be the treasure you've been seeking? The ArtiDiag500 code reader offers in-depth testing for the engine, transmission, ABS, and SRS systems, reading fault codes and data streams. It also visualizes real-time data in chart form, simplifying complex data for storage and future playback, aiding DIY users in problem detection.
- [6 Reset Functions] Hey, hang tight for a moment. With these 6 reset functions, the ArtiDiag500 has got you covered. It offers throttle adaptation along with reset capabilities for Oil, SAS, TPMS, BMS, and EPB. Seamlessly aligning the throttle, battery, tires, and brake pads with your vehicle, it also adjusts the steering angle and turns off the oil light. Looking to restore your car to its original condition? Look no further than the ArtiDiag500.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Global Support] Rest assured about compatibility with your vehicle and language – ArtiDiag500 currently supports 67+ car brands, 10,000+ models, covering most vehicles worldwide, and is available in 12 languages. Whether it's for your car or preferred language, there's an ideal choice for you. Plus, it's fully compatible with Android 11 for smoother use.
- [ABS Diagnosis] - Quickly identify and resolve ABS-related issues, including sensor faults (such as wheel speed sensors), wiring problems (faulty circuits or connectors within the ABS system), or ABS pump failures (malfunctions in the ECU controlling the ABS). Ensure proper system operation, restore optimal braking performance, and clear any warning lights.
- [SRS Diagnosis] - Quickly detect the airbag ECU itself, airbag sensor failure, airbag system plug disconnection or poor contact, seat belt sensor failure, or system error, etc, to ensure that the SRS (Supplemental Restraint system) is working properly. After repair, reset the system to clear the warning light and restore full safety performance. NOTE: It cannot reset Airbag crash or transmission codes.
- [Full OBD2 Function] - Read and clear trouble codes for all OBD2 systems, including show real-time data, freeze frame data, I/M Readiness, DTC lookup, test results for o-xygen sensor, On-board monitor test, request vehicle information, component test, modules present and e-vap test. Allowing you to quickly identify and troubleshoot vehicle issues.
- [AutoVIN Technology] - It simplifies diagnostics by automatically identifying the vehicle’s model and configuration, eliminating the need for manual input, and ensures accurate diagnostics by applying the correct data and algorithms, reducing errors caused by manual entry. Improves efficiency and streamlines the diagnostic process.
- [ABS Auto Bleeding] - Helps bleed your vehicle's Anti-lock Braking System (ABS), removing air from the brake lines to ensure optimal brake performance. It helps prevent brake issues such as spongy pedals, inconsistent braking, and reduced stopping power, and enhances vehicle safety by ensuring the ABS system is working properly, especially during critical driving situations. NOTE: It’s not compatible with vehicles that only support manual bleeding.
- Comprehensive OBD2 Scanner with 15 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 15 high demand reset functions, including Electronic Parking Brake Reset (EPB), SAS, BMS Reset, Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obdii scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly.
- 4 Main System Car Diagnostic Scanner & Full OBD2 Diagnostics: The XTOOL D5S vehicle code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS to read dtcs, and live data can be displayed in text or up to 4 pid data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This scan tool ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one
- One-Tap W!Fi Updates + No Software Fees: Enjoy a 5.45” high-resolution touchscreen (1440x720) that’s easy to read, even in low light. Free lifetime software updates over Wi-Fi keep your D5S OBD2 Scanner Diagnostic Tool updated with the latest features—no hidden fees. Ample 32GB storage plus expandable memory ensures room for all your diagnostic data, while durable silicone grips provide comfortable, secure handling. This makes D5S a cost-effective, long-term investment for continuous diagnostic support, a reli~able automotive scanner diagnostic tool for your family
- Wide Compatibility Across 90+ Vehicle Brands: The XTOOL D5S Scanner for cars and trucks works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks. It supports most of protocols include CAN FD for broad compatibility. For vehicle-specific compatibility, send us your vehicle information to check the compatibility before purchase
- Super Clear Navigation Display: The XTOOL D5S car scanner enhances your diagnostic workflow with a super clear navigation display, designed for convenience and speed. TOP Capability include a Voltage Display for real-time monitoring of your vehicle’s electrical system, a “My Vehicle” Menu for adding and managing vehicle information, and Quick Button Interfaces for both Auto Scan and OBD2 Diagnostics, ensuring you can quickly access the menu you need. These features streamline the diagnostic process, allowing you to focus on what matters most—Efficient vehicle maintenance
- 2025 FOXWELL Scanner NT716: New Bidirectional Scan Tool – Get active test capabilities for ABS, Airbag, Transmission, and Engine systems, easily perform various tests such as injectors, Cooling Fan, Fuel Pump, etc.The price of $ 200+ enjoys a $ 300-500 code reader service! With the NT716 Scanner Diagnostic Tool, You only need to plug in the device to accurately obtain real -time data information. To understand whether your car's system actuator is normal, prevent danger in advance, and drive with confidence. 👉P.S. The active test function needs to be upgraded before it can be used.
- 4-System Car Scanner for ABS, Airbag, Transmission, and Engine – Easily read error codes and ECU information, view 4-in-1 live data, and save or download data for later reference. The built-in DTC library explains fault codes clearly, and once issues are fixed, you can clear codes and turn off warning lights with just one tap. FOXWELL NT716 Code Scanner empowers you to handle most diagnostics on your own, saving you time and money instead of relying on an elusive mechanic.
- 9 Reset Functions – Unlike other obd2 scanner diagnostic tools in this price range that offer only 5–7 resets, FOXWELL NT716 scan tool supports 9 essential reset functions, including ABS Bleeding, SAS, Oil Light, EPB, BMS, DPF, Throttle Relearn, Injector Coding, and TPMS. You can monitor the running status of various systems of the car by live data flow, identify potential problems, reset system data, and extinguish the flashing oil lamp fault light! ❗Notice:This product does NOT have special functions for car k-ey p-rogramming.
- Full OBD2 Scanner with Plug-and-Play – Enjoy comprehensive OBDii functions, including AutoVIN for automatic vehicle info recognition, one-click I/M Readiness for emissions checks, real-time data, and freeze frame capture… Scanner FOXWELL NT716 makes it easy to prepare for annual inspections, helping you stay road-ready with confidence each year.
- 5.5" HD Touchscreen Tablet Diagnostic Scanner– Get rid of the confusion caused by the 2.8" scanner with multi - button operation; Built -in 4000mAh battery, the new version of the battery life is greatly enhanced; No subscription fee, no additional charges, share reports anytime, one - click free WiFi upgrade; Android 9.0 system, 24+language , support 100+ car brands from 1996 to 2025.
- 【UPGRADE OF NT604-POWERFUL 5 RESETS】Wanna to do maintenance service for your car however the basic 4 system scanner tool can't do it? Then FOXWELL NT614 Elite-the upgraded version of nt604, was born for providing you with 5 special functions-ABS Bleeding/Oil Reset/SAS Calibration/EPB Reset/Throttle Reset. These functions are enough for your daily needs. No need to buy those 300-600 dollors obd2 scanner. Saving your unnecessary repair fee with FOXWELL nt614 car scanner diagnostic tool!
- 【ENGINE/ABS/SRS/TRANSMISSION CODE READER】Don't know what's wrong with your car when the warning light of ABS, transmission, SRS, Engine flashes? NT614 Elite obd2 scanner can pinpoint the problem components. It boasts many functions of engine, abs, srs and transmission such as read & erase fault codes and grapgh live data like engine temp, wheel speed sensor, read transmission temperature, etc. Compared with car repairs, using foxwell nt614 elite is more convenient and a-ffordable.
- 【Best Bang For Your Buck!-FOXWELL NT614 Elite】1. 2025 New software-faster than old one. 2. One click lifetime WIFI f-ree update, no need to use the annoying Micro SD card. 3. New Update-No need to register on the FOXWELL website before use, more convenient! 4. More intuitive viewing with new interface, you can find I/M, Battery Test, DTC Lookup directly.
- 【ABS BLEEDING OBD SCANNER】Do you always feel the brake pedal was slowly sinking to floor or it's loose after doing a complete front & rear brake job? And then you need to take more time than normal to stop your car, which is very dangerous. That's because when you open the brake system to replace components, air gets inside. To get a firm brake pedal, the air need to be removed by bleeding the brakes. NT614 Elite odb2 scanner can do ABS BLEEDING perfectly for your cars.
- 【SMART AUTOVIN & LIFETIME F-REE WIFI UPDATE & PERFECT GIFT CHOICE】With the fantastic AUTOVIN function, this nt614 scan tool can get your VIN and vehicle info rapidly. No need to spend much time in finding your VIN and input it one by one. Also, the lifetime f-ree wifi update is provided for more vehicle coverage, bug fixes, newly added parameters. SAVE AT LEAST 1000+ PER YEAR. And this automotive scanner is a best gift for your Dad, Husband, Boyfriend and Handy Men.
- 🎉【2025 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.🚦📢Kindly note: AL619 only supports 2015 or pre-2015 cars. And services are not universal, please send us your car VIN# to check the compatibility before ordering.📩AutelStoreOnline @ outlook . com📩.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 AutelStoreOnline @ outlook . com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
Last update on 2025-04-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.