Safety Recall 20S31 - Brake Master Cylinder Replacement

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June 8, 2020 NHTSA CAMPAIGN NUMBER: 20V332000

Brake Master Cylinder May Leak into Booster

A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.

NHTSA Campaign Number: 20V332

Manufacturer Ford Motor Company

Components SERVICE BRAKES, HYDRAULIC

Potential Number of Units Affected 292,311

Summary

Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.

Remedy

Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. The recall began on October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S31.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check if your Vehicle has a Recall

June 9, 2020

TO: All U.S. Ford and Lincoln Dealers

SUBJECT: Advance Notice – Safety Recall 20S31
Certain 2014-2017 Model Year F-150 Vehicles Equipped with 3.5L Ecoboost Engines
Brake Master Cylinder Replacement

AFFECTED VEHICLES

Vehicle	Model Year	Assembly Plant	Build Dates
F-150	2015-2017	Dearborn Truck	October 1, 2014 through August 1, 2016
F-150	2014-2017	Kansas City	September 1, 2014 through August 1, 2016

Affected vehicles are identified in OASIS and FSA VIN Lists.

REASON FOR THIS SAFETY RECALL

In some of the affected vehicles, a seal in the rear of the brake master cylinder may become compromised, allowing brake fluid to leak into the brake booster. If the brake fluid reservoir is depleted below a predetermined level, the driver will be alerted in multiple ways that brake system service is required.

If the brake fluid reservoir continues to be depleted, the driver may experience a change in brake pedal travel and feel, and reduced brake function in the front wheels without affecting brake function in the rear wheels. Reduced brake function in the front wheels can extend stopping distance, increasing the risk of a crash.

SERVICE ACTION

A complete Dealer Bulletin is expected to be available to dealers in the 4^th quarter 2020 when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall.

If a customer’s vehicle exhibits symptoms consistent with a leaking master cylinder before a complete dealer bulletin is available, please contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site.

IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.

CUSTOMER NOTIFICATION

Owners of record will be notified via first-class mail the week of June 29, 2020 indicating that parts are not yet available to repair their vehicles. Customers will be notified when parts become available to repair their vehicles.

OWNER REFUNDS

This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121-6251.
Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
Refunds will only be provided for the cost associated with brake master cylinder replacement.

CLAIMS PREPARATION AND SUBMISSION

Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims, select claim type 31: Field Service Action. The FSA number (20S31) is the sub code. o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.

IMPORTANT: Click the Related Damage Indicator radio button.

Refunds: Submit refunds on a separate repair line.
- - Program Code: 20S31 – Misc. Expense: ADMIN
  - Expense: REFUND – Misc. Expense: 0.2 Hrs.
- Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim.

PLEASE NOTE:

Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.

QUESTIONS & ASSISTANCE

For questions and assistance, contact the SSSC via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

Sincerely,

David J. Johnson

June 2020

* * * IMPORTANT SAFETY RECALL * * *

Safety Recall Notice 20S31 / NHTSA Recall 20V-332 2016

F-150 Ford Truck
Your Vehicle Identification Number (VIN):

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.

We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.

Thank you for your attention to this important matter.

Ford Customer Service Division

Junio de 2020

* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *

Aviso de campaña de seguridad 20S31 / Campaña de seguridad 20V-332 de la NHTSA

2016 F-150 Ford Truck
Número de identificación del vehículo (VIN):

Este aviso se le envía de acuerdo con la Ley nacional de seguridad y tránsito de vehículos de EE. UU.

Ford Motor Company ha determinado que su vehículo presenta un defecto relacionado con la seguridad del motor, con el VIN que aparece más arriba.

Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.

Gracias por su atención en este asunto sumamente importante.

Ford, División de Servicio al Cliente

October 6, 2020

TO: All U.S. Ford and Lincoln Dealers

SUBJECT: Safety Recall 20S31 – Supplement #1
Certain 2014-2017 Model Year F-150 Vehicles Equipped with 3.5L Ecoboost Engines
Brake Master Cylinder Replacement

REF: Safety Recall 20S31
Dated: October 6, 2020

New! REASON FOR THIS SUPPLEMENT

Parts List Update:
- A new brake booster part number has been added for 2015-2016 model year.
- The 2017 brake booster part number has been separated out.
- The brake master cylinder part number for 2014 model year has been superseded.

AFFECTED VEHICLES

Vehicle	Model Year	Assembly Plant	Build Dates
F-150	2015-2017	Dearborn	October 1, 2014 through August 1, 2016
F-150	2014-2017	Kansas City	September 1, 2014 through August 1, 2016

Affected vehicles are identified in OASIS and FSA VIN Lists.

REASON FOR THIS SAFETY RECALL

SERVICE ACTION

Dealers are to replace the brake master cylinder. If indications of a leak are present between the brake master cylinder and brake booster, dealers are also to replace the brake booster. This service must be performed on all affected vehicles at no charge to the vehicle owner.

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters were mailed the week of June 29, 2020 informing customers that parts were not available in sufficient quantities to repair all vehicles.

Follow-up letters informing owners that parts are now available for their vehicles are expected to start mailing by the week of October 26, 2020. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

PLEASE NOTE:

ATTACHMENTS

Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letters
Recall Reimbursement Plan

QUESTIONS & ASSISTANCE

For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

Sincerely,

David J. Johnson

ATTACHMENT I

Safety Recall 20S31 – Supplement #1
Certain 2014-2017 Model Year F-150 Vehicles Equipped with 3.5L Ecoboost Engines
Brake Master Cylinder Replacement

OASIS ACTIVATION

OASIS was activated on June 9, 2020.

FSA VIN LISTS ACTIVATION

FSA VIN Lists were available through https://web.fsavinlists.dealerconnection.com on June 9, 2020. Owner names and addresses will be available by November 10, 2020.

NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.

SOLD VEHICLES

Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable. Owners can continue to safely drive their vehicles.
Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
Correct other affected vehicles identified in OASIS which are brought to your dealership.
Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

STOCK VEHICLES

Use OASIS to identify any affected vehicles in your used vehicle inventory.

DEALER-OPERATED RENTAL VEHICLES

The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this recall.

OWNER REFUNDS

This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121-6251.
Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
Refunds will only be provided for the cost associated with brake master cylinder and brake booster replacement.

RENTAL VEHICLES

Rental vehicles are not approved for this program.

ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS)

Additional repairs identified as necessary to complete the FSA should be managed as follows:

For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage.
For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked.
- Ford vehicles – 3 years or 36,000 miles
For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.

CLAIMS PREPARATION AND SUBMISSION

Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online.
- When entering claims, select claim type 31: Field Service Action. The FSA number 20S31 is the sub code.
- For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above.

IMPORTANT: Click the Related Damage Indicator radio button.

Refunds: Submit refunds on a separate repair line.
- Program Code: 20S31 – Misc. Expense: ADMIN
- Expense: REFUND – Misc. Expense: 0.2 Hrs.
Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim.

ATTACHMENT II

Safety Recall 20S31 – Supplement #1
Certain 2014-2017 Model Year F-150 Vehicles Equipped with 3.5L Ecoboost Engines
Brake Master Cylinder Replacement

LABOR ALLOWANCES

Description	Labor Operation	Labor Time
Replace master cylinder (includes bench bleed)	20S31B	0.9 Hours
Replace master cylinder and booster (includes bench bleed)	20S31C	1.4 Hours

PARTS REQUIREMENTS / ORDERING INFORMATION

Brake master cylinder parts table –

Find correct year and model and order only one (1) brake master cylinder. Follow table for ordering additional parts required for repair.

Safety Recall 20S31 - Brake Master Cylinder Replacement - 2014-2017 Ford F-150 | small light

Brake booster parts table – Replace booster ONLY if the master cylinder is leaking at or in to the booster. Refer to Attachment III before ordering a booster.

Find correct year and model and order the correct booster if the master cylinder is leaking.

Order your parts through normal order processing channels. To guarantee the shortest delivery time, an emergency order for parts must be placed.

SSSC Web Contact Site:

To place an order for HL3Z-2005-F submit a VIN-specific Part Order contact via the SSSC Web Contact Site.

Year	Model	Description	Order Quantity	Claim Quantity	Part Number
2017	Raptor ONLY	Brake Booster	1	1	HL3Z-2005-F

DEALER PRICE

For latest prices, refer to DOES II.

PARTS RETENTION AND RETURN

Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall.

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.

ATTACHMENT III

CERTAIN 2014-2017 MODEL YEAR F-150 VEHICLES — BRAKE MASTER CYLINDER REPLACEMENT

SERVICE PROCEDURE

1. Position the vehicle on a hoist. Please follow the Workshop Manual (WSM) procedures in Section 100-02.

2. Remove the master cylinder. Please follow the WSM procedures in Section 206-06.

3. Inspect the rear of the master cylinder and the mounting surface of the brake booster. Are there signs of leaking brake fluid? Signs of leaking brake fluid may include fluid on the back of the master cylinder or on the mounting surface of the brake booster, and/or peeling paint on the brake booster. See Figure 1.

Yes – Replace the brake booster. Please follow the WSM procedures in Section 206-07, then proceed to Step 4.

No – Proceed to Step 4.

4. Install a new master cylinder. Please follow the WSM procedures in Section 206-06.

IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.

October 2020

* * * IMPORTANT SAFETY RECALL * * *

Safety Recall Notice 20S31 / NHTSA Recall 20V-332

2015 F-150 Ford Truck
Your Vehicle Identification Number (VIN):

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.

Thank you for your attention to this important matter.

Ford Customer Service Division

Octubre de 2020

* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *

Aviso de campaña de seguridad 20S31 / Campaña de seguridad 20V-332 de la NHTSA

2015 F-150 Ford Truck
Número de identificación del vehículo (VIN):

Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU.

Ford Motor Company ha determinado que su vehículo presenta un defecto relacionado con la seguridad del motor, con el VIN que aparece más arriba.

Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.

Gracias por su atención en este asunto sumamente importante.

Ford, División de Servicio al Cliente

March, 2021

* * * IMPORTANT SAFETY RECALL REMINDER * * *

According to our records, your 2014 F-150 Ford Truck has not had necessary safety recall repairs made. We urge you to have the free repair performed at your local dealership as soon as possible.

Recall Number and Description:

20S31 – Brake master cylinder replacement

What is the issue?

On your vehicle, the brake master cylinder may allow brake fluid to leak into the brake booster. If the brake fluid reservoir is depleted below a pre-determined level, you will be alerted that brake system service is required by a combination of the following:

An audible chime
A full screen message center alert
Illumination of the red brake warning indicator (shown to the left).

If the brake fluid reservoir is depleted through continued vehicle operation, you may experience a change in brake pedal travel and feel, and increased pedal effort. If a loss of brake fluid is substantial, it can reduce brake function in the front wheels. Brake function in the rear wheels is unaffected by this condition.

Reduced brake function in the front wheels can extend stopping distance, increasing the risk of a crash.

If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332.

If you wish to contact us through the Internet, our address is: owner.ford.com. Thank you for your attention to this very important matter.

Marzo de, 2021

* * * RECORDATORIO IMPORTANTE PROGRAMA DE SEGURIDAD * * *

SegUR nuestros registros, no se realizaron en sur 2014 F-150 Ford Truck las reparaciones necesarias correspondientes a la campaña de seguridad. Le solicitamos que realice esta reparación gratuita en su distribuidor local lo antes posible.

Número y descripción de la campaña:

20S31 – Reemplazo del cilindro maestro de freno

¿Cuál es el problema?

En su vehículo, el cilindro maestro de frenos podría permitir el paso del líquido de frenos al reforzador del freno. Si el depósito del líquido de frenos está bajo un nivel predeterminado, recibirá una notificación de que el sistema de frenos requiere servicio, que puede ser:

Una campanilla audible
Una alerta del centro de mensajes de pantalla completa
El encendido del indicador rojo de advertencia del freno (que aparece a la izquierda).

Si el depósito del líquido de frenos ha bajado debido a la continua operación del vehículo, es posible que experimente un cambio en el recorrido y una sensación diferente en el pedal del freno, junto con un mayor esfuerzo en este. Si es cuantiosa la pérdida del líquido de frenos, la función del freno se podría ver reducida en las ruedas delanteras. La función del freno en las ruedas traseras no se ve afectada por esta condición.

Una menor función del freno en las ruedas delanteras puede extender la distancia de frenado y aumentar el riesgo de sufrir una colisión.

Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332.

Si desea ponerse en contacto con nosotros a través de Internet, nuestra dirección es: owner.ford.com. Gracias por su atenciic en este asunto sumamente importante.

April 2021

* * * IMPORTANT SAFETY RECALL * * *

Safety Recall Notice 20S31 / NHTSA Recall 20V-332

2016 F-150 Ford Truck
Your Vehicle Identification Number (VIN):

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.

Thank you for your attention to this important matter.

Ford Customer Service Division

Abril de 2021

* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *

Aviso de campaña de seguridad 20S31 / Campaña de seguridad 20V-332 de la NHTSA

2016 F-150 Ford Truck
Número de identificación del vehículo (VIN):

Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU.

Ford Motor Company ha determinado que su vehículo presenta un defecto relacionado con la seguridad del motor, con el VIN que aparece más arriba.

Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.

¿Cuál es el problema?	En su vehículo, el cilindro maestro de frenos podría permitir el paso del líquido de frenos al reforzador del freno. Si el depósito del líquido de frenos está bajo un nivel predeterminado, recibirá una notificación de que el sistema de frenos requiere servicio, que puede ser: Una campanilla audible Una alerta del centro de mensajes de pantalla completa El encendido del indicador rojo de advertencia del freno (que aparece a la izquierda). Si el depósito del líquido de frenos ha bajado debido a la continua operación del vehículo, es posible que experimente un cambio en el recorrido y una sensación diferente en el pedal del freno, junto con un mayor esfuerzo en este. Si es cuantiosa la pérdida del líquido de frenos, la función del freno se podría ver reducida en las ruedas delanteras. La función del freno en las ruedas traseras no se ve afectada por esta condición.
¿Qué riesgo existe?	Una menor función del freno en las ruedas delanteras puede extender la distancia de frenado y aumentar el riesgo de sufrir una colisión.
¿Qué medidas adoptarán Ford y su distribuidor?	Las piezas para reparar su vehículo ya se encuentran disponibles. Ford Motor Company ha autorizado a su distribuidor a reemplazar el cilindro maestro de frenos del vehículo y, si este presentara fugas, a reemplazar también el reforzador del freno, sin costo alguno (piezas y mano de obra).
¿Cuánto tiempo tomará?	El tiempo necesario para esta reparación será menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. Es posible que se necesite más tiempo para permitir que el motor se enfríe antes de realizar esta reparación.
¿Qué debe hacer?	Llame de inmediato al distribuidor y solicite una cita de servicio para realizar la campaña 20S31. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta. Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a www.owner.ford.com para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. Ford Motor Company puede negar la cobertura en caso de que el vehículo hubiese sufrido daños por no haber realizado la campaña de manera oportuna. Por lo tanto, le solicitamos que realice esta campaña lo antes posible. Tenga presente que: la ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones, como reserva y pago de estacionamientos en ciertos lugares, además de control de ciertas funciones en el vehículo (bloqueo y desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control.
COVID-19 (CORONAVIRUS)	Los distribuidores Ford han implementado protocolos mejorados con el fin de asegurar tanto su seguridad como la de los empleados de los diferentes distribuidores. Esto incluye procedimientos específicos de limpieza y desinfección antes y después de realizar servicio en cada uno de los vehículos de nuestros clientes. En la mayoría de los lugares, la atención de vehículos se ha considerado un servicio fundamental. Póngase en contacto con su distribuidor local para confirmar las horas de servicio actuales. Para obtener más información sobre cómo Ford y su distribuidor local están trabajando arduamente para mantenerlo en las calles durante estos tiempos difíciles, visite www.owner.ford.com.
¿Ha pagado anteriormente por esta reparación?	Si usted ha pagado previamente por una reparación que aborda el problema descrito en esta carta, igualmente debería realizar esta campaña para garantizar que se hayan utilizado las piezas adecuadas y se hayan seguido los procedimientos correctos. Es posible que cumpla con los requisitos para recibir un reembolso por las reparaciones pagadas previamente. Los reembolsos solo se otorgarán en caso de haber realizado servicios relacionados con el reemplazo del cilindro maestro de frenos o del cilindro maestro de frenos y el reforzador del freno. Para comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el recibo de pago original a su distribuidor. También puede enviar las solicitudes de reembolso directamente a Ford Motor Company. Para solicitar un reembolso a Ford, envíe la solicitud de reembolso con toda la documentación requerida, incluido el recibo original de la reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251, Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de reembolso enviadas a esta dirección puede tardar hasta 60 días. Su recibo original le será regresado. Comuníquese con el Centro de Relación con Clientes al 1-866-436-7332 para obtener información detallada relacionada con el programa de reembolso de Ford y los requisitos de documentación.
¿Qué pasa si usted ya no es el propietario del vehículo?	Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta. Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo.
¿Podemos hacer algo más por usted?	Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda. PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.owner.ford.com. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del Este). PROPIETARIOS DE FLOTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Información a Clientes de flotas al 1-800-34-FLEET, elija la opción n.° 3 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: www.fleet.ford.com. Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del Este). Si continúa con dificultades para reparar su vehículo en un tiempo razonable o sin cargo, le sugerimos que escriba al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 o bien que llame sin cargo a la línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visite www.safercar.gov. Referencia: campaña de seguridad 20V-332 de la NHTSA.

Gracias por su atención en este asunto sumamente importante.

Ford, División de Servicio al Cliente

Ford Motor Company
Recall Reimbursement Plan for 20S31

Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement requests. However, federal legislation requires all motor vehicle manufacturers to establish processes through which customers may seek recall reimbursement directly from the manufacturer or from the dealers.

Regarding the specific reimbursement plan for Recall # 20S01, owners who have paid for service to remedy the defect or noncompliance must have had that service performed prior to July 17, 2020. After this date, if repairs related to this recall are performed by a non-Ford repair facility in an emergency situation, customers must submit any refund requests through their dealership. As required by this federal regulation, Ford Motor Company submitted the details of its latest General Recall Reimbursement Plan in a letter to the National Highway Traffic Safety Administration (NHTSA) in February 2019. The following is the text of that letter and the Plan:

General Recall Reimbursement Plan
(As submitted to the NHTSA)

Pursuant to the requirements set forth in 49 CFR Part 573 and Part 577 of the Code of Federal Regulations, Ford Motor Company (Ford) is submitting required information pertaining to our general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall.

Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safely-related defects or noncompliances pursuant to Part 573.6 (c)(8)(i). This plan has not changed since our February 20, 2019 submission.

Reimbursement Notification

Ford’s notice to a vehicle owner in accordance with 49 CFR Part 577 will indicate that Ford is offering a refund if the owner paid to have service to remedy the defect or noncompliance prior to a

specified ending date. In accordance with Part 573.13 (c)(2), this ending date will be defined as a minimum of ten calendar days after the date on which Ford mailed the last of its Part 577 notifications to owners, and will be indicated in the specific reimbursement plan available to owners for an individual recall. This notice will direct owners to seek eligible reimbursement through authorized dealers or, at their option, directly through Ford at the following address:

Ford Motor Company
P.O. Box 6251
Dearborn, MI 48121-6251

Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility. Under the rule, an owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. Ford generally has not established such a beginning date for reimbursement eligibility and does not presently anticipate changing this general policy. However, in any case where Ford determines a beginning date is appropriate, Ford will indicate that date in the owner notice. As permitted by 577.11(e), Ford may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by the agency.

Costs to be Reimbursed

For vehicles, reimbursement will not be less than the lesser of:

The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall, or
The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste) and taxes.

For replacement equipment, reimbursement will be the amount paid by the owner for the replacement item (limited by the amount of the retail list price of the defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was the subject of the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply.

Ford notes that costs incurred by the owner within the period during which Ford’s original or extended warranty would have provided for a free repair of the problem will not be eligible for reimbursement, as provided by Part 573.13 (d)(1).

Entities Authorized to Provide Reimbursement

Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement plans for a particular recall, and will encourage owners to pursue requests for reimbursement directly through dealers to expedite reimbursement. Ford will also provide a mailing address to which customers can, at their option, send requests for reimbursement directly to Ford, as previously noted. Requests for reimbursement sent directly to Ford may take up to 60 days to process. Whether the owner chooses to pursue reimbursement requests through a dealer or directly through Ford, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined.

Required Documentation

The reimbursement determination will depend upon the information provided by the customer. Consistent with Part 573.13 (d)(4) the following information must be submitted:

Claimant name and address
Vehicle make, model, and model year
Vehicle identification number (VIN) and, for replacement equipment, a description of such equipment or, for tires, the model, size and TIN (DOT code)
Identification of the recall number (either the Ford recall number or the NHTSA recall number)
Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained
An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Ford may require the claimant to separately identify costs that are eligible for reimbursement.
If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or the warranty repair did not correct the problem related to the recall.

Failure to submit all of the above information may result in denial of the reimbursement request.

Additional Information

The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Ford. This general reimbursement plan will be incorporated into notifications pursuant to Part 573.6 by reference. Information specific to an individual recall also may be incorporated into the Part 573.6 notification.

June 8, 2020

Ford Motor Company (Ford) Recall No. 20S31 – Certain 2014-2017 model year Ford F-150 vehicles equipped with 3.5L Ecoboost engines brake cylinder leak into booster

Chronology

In May 2016, Ford issued FSA 16S24 (16V345) for vehicles produced between August 1, 2013 and August 31, 2014 to address brake master cylinder fluid leakage into the booster caused by the rolling of the rearmost cup seal in the master cylinder. This could result in loss of brake fluid in the front brake circuit, which can translate to reduced or eventual loss of brake function to the front wheels. Ford continued to monitor vehicles built after the recall population for reports of brake master cylinder fluid leakage into the brake booster.

In September 2016, NHTSA opened a recall query (RQ16-001) to evaluate the scope and effectiveness of safety recall 16S24. Specifically, NHTSA’s investigation focused on the Model Year 2015-2016 F-150 vehicles not subject to FSA 16S24. Ford responded to the agency’s request for information in December 2016. Ford continued its investigations into the field performance of vehicles built after the recall population. Ford and the agency have continued to share data and analyses throughout these investigations.

To better understand the nature of complaints for vehicles outside the recall population, Ford initiated an in-depth investigation into complaint parts from the field. Prior analysis of parts returned from vehicles included in FSA 16S24 found that they had principally exhibited a rolled cup seal, which could result in more rapid fluid depletion from the front brake circuit into the booster. While analysis of parts from vehicles built after the recall found that some exhibited rolled cup seals, an equal number were found to have exhibited fluid leakage caused by fluid contamination that could interfere with rear cup seal function.

Ford then conducted component-level testing to better understand any differences between a rolled cup and a contamination failure. Even with significant contamination interference with the rear cup seal, component testing demonstrated that the rate-of-loss of brake fluid caused by contamination is 3x slower than for leaks resulting from a rolled cup seal. Fluid leak caused by contamination would likely result in a prolonged period of time before fluid depletion from the front brake circuit, including an extended period of both visual and audible warnings of low brake fluid. In the event that a loss of brake fluid occurs, the driver will receive an audible chime, a full screen message center alert, and a red brake warning indicator in the instrument cluster; all indicating that brake system service is required. These indicators are activated when the brake fluid in the reservoir is depleted to a pre-determined level. Braking ability would still be unchanged at that time. If a vehicle continues to be operated and additional fluid is depleted, the driver may begin to experience a change in brake pedal travel and feel. If a loss of brake fluid is substantial enough to reduce brake function to the front wheels, full braking function would remain in the rear wheel circuit. However, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance.

Ford’s analysis found the comparative rate of reports for vehicles built after the recall population to be significantly lower than the rate of reports for the recall population. A full useful life projection forecasted the rate of reports for vehicles built after the recall population to be 7x lower (or 15% of) the lifetime rate of reports for the recalled vehicles. As of March 20, 2020, Ford had received 3,332 reports potentially related to this concern. As of March 27, 2020, NHTSA had provided Ford with 246 VOQ’s potentially related to this concern.

Throughout this period, Ford and the agency have continued to communicate regarding this subject and the agency’s open investigation. In late 2019 and early 2020, Ford and the agency discussed how best to address future customer concerns. Ford communicated its perspective that both the rate and nature of reports associated with this population of vehicles was notably different and less severe than in the previously recalled population. To address concerns with customer’s vehicles, Ford proposed conducting a Customer Satisfaction campaign to repair master cylinders if and when they fail and to continue monitoring the population of non-recalled vehicles. NHTSA encouraged Ford to conduct this campaign as a safety recall.

On June 1, 2020, Ford’s Field Review committee reviewed the concern and approved a safety recall field action.

Ford is aware of 7 low speed/low impact accident allegations with 2 injuries.

Ford Media Center

FORD MOTOR COMPANY ISSUES TWO SAFETY RECALLS IN NORTH AMERICA

Jun 10, 2020 | DEARBORN, Mich.

DEARBORN, Mich., June 10, 2020 – Ford Motor Company is issuing two safety recalls in North America. Details are as follows:

Select 2011-15 Ford and Lincoln vehicles for a door latch issue

Affected vehicles may not have had all door latches replaced or correctly replaced when repaired by dealerships under safety recalls 15S16 or 16S30. Safety recalls 15S16 and 16S30 were issued to replace door latches with latch pawl spring tabs that were susceptible to cracking and failure in areas with high thermal loads (i.e., a combination of outdoor air temperature and solar radiation).

A door latch with a fractured pawl spring tab typically results in a “door will not close” condition. If the door latches after repeated attempts to shut it, there is potential for the door to unlatch while driving, increasing the risk of injury.

Ford is not aware of any reports of accident or injury related to this condition.

This action affects approximately 2.15 million vehicles in the United States and federal territories.

Affected vehicles are as follows:

2011-14 Ford Fiesta vehicles built at Cuautitlán Assembly Plant, Jan. 26, 2010, to Oct. 31, 2013
2012-15 Ford Focus vehicles built at Michigan Assembly Plant, Oct. 4, 2010, to Jan. 31, 2015
2013-14 Ford Fusion vehicles built at Hermosillo Assembly Plant, May 11, 2012, to Oct. 31, 2013
2013-14 Lincoln MKZ vehicles built at Hermosillo Assembly Plant, July 19, 2012, to Oct. 31, 2013
2013-15 Ford Escape vehicles built at Louisville Assembly Plant, Dec. 23, 2011, to Jan. 31, 2015
2013-15 Ford C-MAX vehicles built at Michigan Assembly Plant, Feb. 2, 2012, to Jan. 31, 2015
2014 Ford Fusion vehicles built at Flat Rock Assembly Plant, June 18, 2013, to Oct. 31, 2013
2014-16 Ford Transit Connect vehicles built at Valencia Body and Assembly Plant, from Aug. 9, 2013, to Feb. 1, 2016
2015 Ford Mustang vehicles built at Flat Rock Assembly Plant, Feb. 14, 2014, to April 30, 2015
2015 Lincoln MKC vehicles built at Louisville Assembly Plant, Nov. 18, 2013, to Jan. 31, 2015

Owners will be given the option to inspect the door latch date codes and child safety locks and submit latch date codes online to confirm if repairs done under safety recalls 15S16 or 16S30 were completed correctly. The online system will provide instant validation that the door latches are OK or the latches cannot be confirmed and require dealer service.

If a customer does not want to do the inspection, has difficulty completing the inspection, or receives an indication that the latches cannot be validated, dealers will inspect the latch date codes and replace latches as needed. The Ford reference number for this recall is 20S30.

Select 2014-17 Ford F-150 vehicles equipped with 3.5-liter EcoBoost engine

In affected vehicles, the brake master cylinder may allow brake fluid to leak from the brake master cylinder front-wheel circuit into the brake booster.

Depending on the amount of brake fluid loss from the brake master cylinder front-wheel circuit into the brake booster, the driver will receive an audible chime, message-center alert, red brake warning indicator in the instrument cluster, and/or may begin to experience a change in brake pedal travel and feel, including increased pedal effort. If a loss of brake fluid is substantial enough to reduce brake function to the front wheels, full braking function will remain in the rear wheel circuit. However, reduced brake function in the front wheels can extend stopping distance, increasing the risk of a crash.

Ford is aware of seven low-speed/low-impact accident allegations with two injuries associated with this issue.

This action affects 292,311 vehicles in the United States and federal territories, 43,536 in Canada and 8,053 in Mexico.

Affected vehicles are as follows:

Select 2015-17 Ford F-150 vehicles built at Dearborn Truck Plant, Oct. 1, 2014, to Aug. 1, 2016
Select 2014-17 Ford F-150 vehicles built at Kansas City Assembly Plant, Sept. 1, 2014, to Aug. 1, 2016

Dealers will replace the brake master cylinder and, if it is leaking, the brake booster will also be replaced. The Ford reference number for this recall is 20S31.

4 Affected Products

Vehicle


MAKE	MODEL	YEAR
FORD	F-150	2014-2017

13 Associated Documents

Interim Owner Notification Letter(Part 577)

RIONL-20V332-0356.pdf 92.057KB

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Defect Notice 573 Report

RCLRPT-20V332-1472.PDF 214.424KB

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Recall Acknowledgement

RCAK-20V332-5520.pdf 244.105KB

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Miscellaneous Document – Ford Motor Company (Ford) Recall No. 20S31 – Certain 2014-2017 model year Ford F-150 vehicles equipped with 3.5L Ecoboost engines brake cylinder leak into booster – Chronology

RMISC-20V332-0545.pdf 66.975KB

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Manufacturer Notices(to Dealers,etc) – Dealer Notification re Advance Notice – Safety Recall 20S31 Certain 2014-2017 Model Year F-150 Vehicles Equipped with 3.5L Ecoboost Engines Brake Master Cylinder Replacement

RCMN-20V332-7855.pdf 223.409KB

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Miscellaneous Document – Media Release re Door Latch Recall

RMISC-20V332-4329.pdf 196.396KB

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Manufacturer Notices(to Dealers,etc) – Dealer Notification re Safety Recall 20S31 – Supplement #1 Certain 2014-2017 Model Year F-150 Vehicles Equipped with 3.5L Ecoboost Engines Brake Master Cylinder Replacement

RCMN-20V332-2046.pdf 399.34KB

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Manufacturer Notices(to Dealers,etc) – Dealer Notification re Safety Recall 20S31 Certain 2014-2017 Model Year F-150 Vehicles Equipped with 3.5L Ecoboost Engines Brake Master Cylinder Replacement

RCMN-20V332-9160.pdf 301.679KB

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Owner Notification Letter(Part 577)

RCONL-20V332-3857.pdf 97.572KB

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Recall Quarterly Report #1, 2020-4

RCLQRT-20V332-8762.PDF 211.142KB

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ISSUED Renotification Notice

RCRN-20V332-7479.pdf 519.76KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V332-5414.pdf 60.149KB

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Recall Quarterly Report #2, 2021-1

RCLQRT-20V332-4671.PDF 211.255KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V332&docType=RCL

1 Associated Investigation

Brake Failure
NHTSA ID: RQ16001
Dated opened: September 28, 2016

In May 2016, Ford Motor Company issued a safety recall (16V-345) to address loss of the front brakes in certain model year (MY) 2013 and 2014 Ford F-150 pickup trucks with 3.5L engines (covering those built from August 2013 to August 2014). Ford reported the problem was caused by the loss of brake fluid from the brake master cylinder reservoir into the brake booster, which can lead to visual and audible warnings of low brake fluid level to the operator. This recall was influenced by the Office of Defects Investigation’s (ODI) Preliminary Evaluation, PE16-003, that was closed in July 2016. Now ODI has received 25 complaints alleging sudden loss of brakes in MY 2015 and 2016 Ford F-150 trucks equipped with 3.5L engines.

There appears to be a difference in the reported symptoms between the complaints on the MY 2015 vehicles (10 reports) and those on the MY 2016 vehicles (15 reports). The MY 2015 complaints allege symptoms of brake pedal going to the floor with sudden and complete loss of brake effectiveness, brake warning lamp illumination, and/or low or empty brake fluid level, which are consistent with the symptoms associated with the aforementioned recall, while the MY 2016 complaints allege a sudden and complete loss of brakes without the brake warning lamp illumination and low brake fluid level. However, some of the MY 2016 complaints allege that repair facilities diagnosed the problem as a failure of the master cylinder.

A Recall Query has been opened to assess the scope, frequency and safety-related consequences of the alleged defect in the subject vehicles.

The ODI complaints cited above can be viewed at www.safercar.gov under the following ODI identification numbers: 10734951, 10839988, 10862418, 10872737, 10873438, 10876359, 10881590, 10883442, 10885352, 10888026, 10888524, 10891826, 10891829, 10891886, 10893632, 10894688, 10894844, 10896122, 10896446, 10898079, 10899093, 10899198, 10902944, 10903776 and 10904695.

Bestseller No. 1

A-Premium Brake Master Cylinder with Reservoir and Cap Compatible with Ford and Lincoln Vehicles - For F-150 2004-2008, Mark LT 2006-2008 -Replaces 4L3Z-2140-AB, 4L3Z-2140-AB, 6L3Z-2140-A, 7L3Z 2140-A

[Vehicle Fitment]: Compatible with Ford F-150 2004 FX4/ Lariat/ STX/ XL/ XLT Model, For F-150 2005-2008; Compatible with Lincoln Mark LT 2006-2008 (2008 Fits the model with Traction Control)
[Reference Number]: M630001, 133084, 4L3Z2140AB, 4L3Z2140AC, 6L3Z2140A, 7L3Z2140A, 4L3Z-2140-AB, 4L3Z-2140-AC, 6L3Z-2140-A, 7L3Z 2140-A. Please enter your vehicle information in the top left corner of listing and check our "Special Note" before ordering
[Package Contents]: ①1x Brake Master Cylinder; ②1x Removable Reservoir; ③Sensor Included: Yes; ④Packaging Type: Box
[Specifications]: ①Condition: New; ②Material: Aluminum Alloys 101; ③Bore Diameter: 1.125 in; ④Rearward Outlet Size: M12 X 1.0; ⑤Secondary Outlet Thread Diameter: M10 X 1.0
[Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted brake master cylinder assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.

Bestseller No. 2

Dorman M39634 Brake Master Cylinder Compatible with Select Ford Models

Precise replacement - cylinder housing is constructed to match the casting material of the original part and ensure similar performance.Material:Aluminum
Durable design - all rubber components are made of high-quality EPDM compound for resistance to glycol-based brake fluid
100% new - made entirely of new materials, not remanufactured, to ensure highest quality and safety
Strict specifications - made to meet rigorous SAE International standards
Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool

Bestseller No. 3

Dorman M390183 Brake Master Cylinder Compatible with Select Ford Models

Precise replacement - cylinder housing is constructed to match the casting material of the original part and ensure similar performance
Durable design - all rubber components are made of high-quality EPDM compound for resistance to glycol-based brake fluid
100% new - made entirely of new materials, not remanufactured, to ensure highest quality and safety
Strict specifications - made to meet rigorous SAE International standards
Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool

Bestseller No. 4

A-Premium Brake Master Cylinder with Reservoir and Cap Compatible with Ford and Lincoln Vehicles - For F-150 2010-2013, Expedition & Navigator 2010-2014 - Replaces 134398, AL3Z2140A

[Vehicle Fitment]: Compatible with Ford F-150 2010-2013, Expedition 2010-2014; Compatible with Lincoln Navigator 2010-2014
[Reference Number]: M630711, 134398, AL3Z2140A, BL3Z2140A, AL3Z 2140-A, BL1Z 2140-A, BL3Z 2140-A, DL1Z2140A, DL1Z2140B, DL1Z2140C, DL3Z2140A. Please enter your vehicle information in the top left corner of listing and check our "Special Note" before ordering
[Package Contents]: ①1x Brake Master Cylinder; ②1x Removable Reservoir; ③Sensor Included: Yes; ④Packaging Type: Box
[Specifications]: ①Condition: New; ②Material: Aluminum Alloys 101; ③Bore Diameter: 1.1875 Inch, 1.375 Inch; ④Rearward Outlet Size: M14 x 1.5; ⑤Forward Outlet Size: M12 x 1.5
[Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted brake master cylinder assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.

Bestseller No. 5

Dorman M97934 Brake Master Cylinder Compatible with Select Ford Models

Precise replacement - cylinder housing is constructed to match the casting material of the original part and ensure similar performance
Durable design - all rubber components are made of high-quality EPDM compound for resistance to glycol-based brake fluid
100% new - made entirely of new materials, not remanufactured, to ensure highest quality and safety
Strict specifications - made to meet rigorous SAE International standards
Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool

Bestseller No. 6

A-Premium Brake Master Cylinder Compatible with Ford Vehicles - Bronco/E-150 Econoline/E-150 Econoline Club Wagon 1994-1996, F-150 1994-2003, F-150 Heritage 2004 - Replace OE# F4TZ2140F, F65Z2140CA

[Vehicle Fitment-1]: Compatible with Ford Bronco 1994-1996, fit for F-150 Heritage 2004 (with Drum Brakes) ---It fits the model with Speed Control
[Vehicle Fitment-2]: Compatible with Ford E-150 Econoline/E-150 Econoline Club Wagon 1994-1996, fit for F-150 1994-1998, fit for F-150 1999-2003 (Rear Drum Brakes) ---It fits the model with Cruise Control
[Reference Number]: M390183, F4TZ2140F, F65Z2140CA, F75Z2140NA, F75Z2140NB, F75Z2140NC, YL3Z2140AA, YL3Z2140AB. Please enter your vehicle information in the top left corner of listing and check our "Special Note" before ordering
[Specifications]: ① Condition: New; ② Material: Aluminum Alloys 101; ③ Bore Diameter: 1.0625 inch; ④ Rearward Outlet Size: M18 x 1.5; ⑤ Number of Outlets: 2; ⑥ Sensor Included: Yes
[Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted brake master cylinder assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.

Bestseller No. 7

A-Premium Brake Master Cylinder with Reservoir and Cap Compatible with Ford and Lincoln Vehicles - For F-150, F-250, F-250 HD, F-350, Expedition, Blackwood, Navigator - Replaces F75Z2140KA

[Vehicle Fitment-1]: Compatible with Ford F-150 1999-2002 (Rear Disc, To 12/13/01), Compatible with F-250 1996 (BI-FUEL, RWD), Compatible with F-250 1997 (CNG, RWD), Compatible with F-250 1996-1997 (GAS, RWD), fit for F-250 1998-1999 (Rear Disc, Under 8,500lb GVW), Compatible with F-250 HD 1997 (GAS, RWD), Compatible with F-350 1996-1997 (DIESEL, 168.4 Inch Wheelbase), fit for F-350 1996-1997 (GAS, with Dual Rear Wheels)---with Cruise Control
[Vehicle Fitment-2]: Compatible with Ford Expedition 1997-1999 (with Cruise Control), Expedition 2000-2001 (To 5/24/01); Compatible with Lincoln Blackwood 2002 (To 12/13/01), Navigator 1998-1999 (with Cruise Control), Navigator 2000-2001 (To 5/24/01)
[Reference Number]: M390337, 132828, F6TZ2140BA, F75Z2140KA, XL3Z2140HA, XL3Z2140HB, YL1Z2140AA, YL1Z 2140-AC, F6TZ-2140-BA, F75Z-2140-KA, XL3Z-2140-HA, XL3Z-2140-HB, YL1Z 2140-AA, YL1Z 2140-AC. Please enter your vehicle information in the top left corner of listing and check our "Special Note" before ordering
[Specifications]: ①Condition: New; ②Material: Aluminum Alloys 101; ③Bore Diameter: 1.25 inch; ④Rearward Outlet Size: M18 x 1.5; ⑤Secondary Outlet Thread Diameter: 9/16-18 and 3/8-24
[Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted brake master cylinder assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.

SaleBestseller No. 8

A-Premium Brake Master Cylinder with Reservoir and Sensor Compatible with Ford Vehicles - F-150 F150 2009 - Replace# 9L3Z2140F

[Vehicle Fitment]: Compatible with Ford F-150 2009
[Reference Number]: M630528, 134203, 9L3Z-2140-F, 9L3Z2140F. Please enter your vehicle information in the top left corner of listing and check our "Special Note" before ordering
[Package Contents]: ①1x Brake Master Cylinder; ②1x Removable Reservoir; ③Sensor Included: Yes; ④Packaging Type: Box
[Specifications]: ①Condition: New; ②Material: Aluminum Alloys 101; ③Bore Diameter: 1.125 inch; ④Rearward Outlet Size: M14x1.5; ⑤Secondary Outlet Thread Diameter: M10x1.0
[Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted brake master cylinder assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.

Bestseller No. 9

A-Premium Brake Master Cylinder with Reservoir and Cap Compatible with Ford Vehicles - For F-150 2003, F-150 Heritage 2004, Lobo 2003-2004 - Replaces 133033, 3L3Z2140AC

[Vehicle Fitment]: Compatible with Ford F-150 2003, Compatible with F-150 Heritage 2004, Lobo 2003-2004
[Reference Number]: The A-Premium Brake Master Cylinder's reference number: M630289, 133033, 3L3Z2140AC, 3L3Z2140DA. Before placing an order, verify that the part is compatible with your vehicle using the compatibility system.
[Note]: It comes with Reservoir and Sensor and fits the model with Cruise Control
[Specification]: Material: Aluminum; Master Cylinder Bore Diameter: 1.1875 inch; Rearward Outlet Size: 7/16-24
[Buy with Confidence]: A-Premium offers a one-year unlimited-mileage guarantee on our meticulously crafted brake master cylinder assembly. We offer a wide variety of automotive accessory categories, ensuring that you can hit the road with peace of mind.

Bestseller No. 10

Yojunauto F88Z-2162-AA Brake Master Cylinder Fluid Reservoir Cap Compatible with Ford E-150 E-250 E-350 E-350 Excursion Expedition F-150 F-250 F-350 F53(BRFC-4)

Auto brake fluid reservoir fit for Ford 2015-2019 E-150/E-250/E-350/E-350 Super Duty 2000-2005 Excursion 2007-2017 1997-2002 Expedition 2009-2013 1997-1999 F-150/F-250 1999-2010 F-250 Super Duty1/ F-350 Super Duty 1999-2003 F53 2004-2019 F53 Stripped Chassissee.figure 2 for details to avoid unpleasant shopping.
Plug and Play Design: Direct replacement for original reservoir with same mounting location. Easy installation without modification for a seamless upgrade.
Superior Material: Made of high quality plastic with tight contact and guaranteed pressure. Durable construction, not easy to crack and leak.
Part Number: F88Z-2162-AA F88Z2162AA.
Product afte sales: Before placing an order, please carefully check the compatibility information or model number in the product description. If you have any questions about this product, you can contact us and we will provide you with the best service within 24 hours.

Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API

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What is the issue?	On your vehicle, the brake master cylinder may allow brake fluid to leak into the brake booster. If the brake fluid reservoir is depleted below a pre-determined level, you will be alerted that brake system service is required by a combination of the following: An audible chime A full screen message center alert Illumination of the red brake warning indicator (shown to the left). If the brake fluid reservoir is depleted through continued vehicle operation, you may experience a change in brake pedal travel and feel, and increased pedal effort. If a loss of brake fluid is substantial, it can reduce brake function in the front wheels. Brake function in the rear wheels is unaffected by this condition.
What is the risk?	Reduced brake function in the front wheels can extend stopping distance, increasing the risk of a crash.
What should you do?	If your vehicle exhibits symptoms of an audible chime, a message center alert, or the red brake warning indicator, immediately contact your dealer and request a service appointment for diagnosis and repair relating to Safety Recall 20S31. Provide the dealer with the VIN of your vehicle, which is printed near your name at the beginning of this letter. If your vehicle does not exhibit these symptoms, please wait and Ford will notify you by mail when service parts are available, at which time a service appointment to perform this safety recall may be scheduled. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
What will Ford and your dealer do?	When parts are available for Safety Recall 20S31, you will be notified by Ford Motor Company via mail to schedule a service appointment with your dealer to replace the brake master cylinder. Parts for 20S31 are anticipated to be available in the 4th quarter 2020. We apologize for any inconvenience these part shortages may cause you. We are working closely with our suppliers to accelerate part availability. Until parts become available, if your vehicle exhibits the symptoms described on the first page of this letter, contact your dealer and request a service date for recall 20S31. This repair will be completed free of charge (parts and labor).
Have you previously paid for this repair?	If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts were used. You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to brake master cylinder replacement due to brake fluid leaks. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332.
COVID-19 (CORONAVIRUS)	Ford dealerships have implemented enhanced protocols to ensure both your safety and the safety of dealership employees. This includes specific procedures for cleaning and disinfecting customer vehicles before and after each vehicle is serviced. In most places, vehicle service has been deemed a critical service. Please contact your local dealer to confirm current service hours. For more information on how Ford and your local dealer are working hard to keep you on the road during these challenging times, please visit owner.ford.com.

What is the issue?	On your vehicle, the brake master cylinder may allow brake fluid to leak into the brake booster. If the brake fluid reservoir is depleted below a pre-determined level, you will be alerted that brake system service is required by a combination of the following: An audible chime A full screen message center alert Illumination of the red brake warning indicator (shown to the left). If the brake fluid reservoir is depleted through continued vehicle operation, you may experience a change in brake pedal travel and feel, and increased pedal effort. If a loss of brake fluid is substantial, it can reduce brake function in the front wheels. Brake function in the rear wheels is unaffected by this condition.
What is the risk?	Reduced brake function in the front wheels can extend stopping distance, increasing the risk of a crash.
What will Ford and your dealer do?	Parts are now available to repair your vehicles. Ford Motor Company has authorized your dealer to replace your vehicle’s brake master cylinder, and if the brake master cylinder is leaking, also replace the brake booster, free of charge (parts and labor).
How long will it take?	The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. Additional time may be required to allow the engine to cool prior to performing this repair.
What should you do?	Please call your dealer without delay and request a service date for Recall 20S31. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle. If you do not already have a servicing dealer, you can access www.owner.ford.com for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as possible. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving and paying for parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control.
COVID-19 (CORONAVIRUS)	Ford dealerships have implemented enhanced protocols to ensure both your safety and the safety of dealership employees. This includes specific procedures for cleaning and disinfecting customer vehicles before and after each vehicle is serviced. In most places, vehicle service has been deemed a critical service. Please contact your local dealer to confirm current service hours. For more information on how Ford and your local dealer are working hard to keep you on the road during these challenging times, please visit www.owner.ford.com.
Have you previously paid for this repair?	If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to brake master cylinder or brake master cylinder and brake booster replacement. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332.
What if you no longer own this vehicle?	If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner.
Can we assist you further?	If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.owner.ford.com. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com. Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 20V-332.

What is the issue?	On your vehicle, the brake master cylinder may allow brake fluid to leak into the brake booster. If the brake fluid reservoir is depleted below a pre-determined level, you will be alerted that brake system service is required by a combination of the following: An audible chime A full screen message center alert Illumination of the red brake warning indicator (shown to the left). If the brake fluid reservoir is depleted through continued vehicle operation, you may experience a change in brake pedal travel and feel, and increased pedal effort. If a loss of brake fluid is substantial, it can reduce brake function in the front wheels. Brake function in the rear wheels is unaffected by this condition.
What is the risk?	Reduced brake function in the front wheels can extend stopping distance, increasing the risk of a crash.
What will Ford and your dealer do?	Parts are now available to repair your vehicles. Ford Motor Company has authorized your dealer to replace your vehicle’s brake master cylinder, and if the brake master cylinder is leaking, also replace the brake booster, free of charge (parts and labor).
How long will it take?	The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. Additional time may be required to allow the engine to cool prior to performing this repair.
What should you do?	Please call your dealer without delay and request a service date for Recall 20S31. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle. If you do not already have a servicing dealer, you can access www.owner.ford.com for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as possible. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving and paying for parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control.
COVID-19 (CORONAVIRUS)	Ford dealerships have implemented enhanced protocols to ensure both your safety and the safety of dealership employees. This includes specific procedures for cleaning and disinfecting customer vehicles before and after each vehicle is serviced. In most places, vehicle service has been deemed a critical service. Please contact your local dealer to confirm current service hours. For more information on how Ford and your local dealer are working hard to keep you on the road during these challenging times, please visit www.owner.ford.com.
Have you previously paid for this repair?	If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to brake master cylinder or brake master cylinder and brake booster replacement. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332.
What if you no longer own this vehicle?	If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner.
Can we assist you further?	If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.owner.ford.com. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Fleet Customer Information Center at 1-800-34-FLEET, choose Option #3, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: www.fleet.ford.com. Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 20V-332.

Safety Recall 20S31 – Brake Master Cylinder Replacement – 2014-2017 Ford F-150

Summary

Remedy

Notes

* * * IMPORTANT SAFETY RECALL * * *

* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *

SERVICE PROCEDURE

* * * IMPORTANT SAFETY RECALL * * *

* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *

* * * IMPORTANT SAFETY RECALL REMINDER * * *

* * * RECORDATORIO IMPORTANTE PROGRAMA DE SEGURIDAD * * *

* * * IMPORTANT SAFETY RECALL * * *

* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *

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