June 8, 2020 NHTSA CAMPAIGN NUMBER: 20V332000
A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.
NHTSA Campaign Number: 20V332
Manufacturer Ford Motor Company
Components SERVICE BRAKES, HYDRAULIC
Potential Number of Units Affected 292,311
Ford will notify owners, and dealers will replace the brake master cylinder and inspect the brake booster, replacing it as necessary, free of charge. Ford issued owners an interim notification on June 30, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 20S31.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
* * * IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 20S31 / NHTSA Recall 20V-332 2016
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.
|What is the issue?||On your vehicle, the brake master cylinder may allow brake fluid to leak into the brake booster. If the brake fluid reservoir is depleted below a pre-determined level, you will be alerted that brake system service is required by a combination of the following:
If the brake fluid reservoir is depleted through continued vehicle operation, you may experience a change in brake pedal travel and feel, and increased pedal effort. If a loss of brake fluid is substantial, it can reduce brake function in the front wheels. Brake function in the rear wheels is unaffected by this condition.
|What is the risk?||Reduced brake function in the front wheels can extend stopping distance, increasing the risk of a crash.|
|What should you do?||If your vehicle exhibits symptoms of an audible chime, a message center alert, or the red brake warning indicator, immediately contact your dealer and request a service appointment for diagnosis and repair relating to Safety Recall 20S31. Provide the dealer with the VIN of your vehicle, which is printed near your name at the beginning of this letter.
If your vehicle does not exhibit these symptoms, please wait and Ford will notify you by mail when service parts are available, at which time a service appointment to perform this safety recall may be scheduled.
Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
|What will Ford and your dealer do?||When parts are available for Safety Recall 20S31, you will be notified by Ford Motor Company via mail to schedule a service appointment with your dealer to replace the brake master cylinder. Parts for 20S31 are anticipated to be available in the 4th quarter 2020.
We apologize for any inconvenience these part shortages may cause you. We are working closely with our suppliers to accelerate part availability.
Until parts become available, if your vehicle exhibits the symptoms described on the first page of this letter, contact your dealer and request a service date for recall 20S31.
This repair will be completed free of charge (parts and labor).
|Have you previously paid for this repair?||If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts were used.
You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to brake master cylinder replacement due to brake fluid leaks. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer.
Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you.
|COVID-19 (CORONAVIRUS)||Ford dealerships have implemented enhanced protocols to ensure both your safety and the safety of dealership employees. This includes specific procedures for cleaning and disinfecting customer vehicles before and after each vehicle is serviced. In most places, vehicle service has been deemed a critical service. Please contact your local dealer to confirm current service hours. For more information on how Ford and your local dealer are working hard to keep you on the road during these challenging times, please visit owner.ford.com.|
Thank you for your attention to this important matter.
Ford Customer Service Division
Junio de 2020
* * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * *
Aviso de campaña de seguridad 20S31 / Campaña de seguridad 20V-332 de la NHTSA
Este aviso se le envía de acuerdo con la Ley nacional de seguridad y tránsito de vehículos de EE. UU.
Ford Motor Company ha determinado que su vehículo presenta un defecto relacionado con la seguridad del motor, con el VIN que aparece más arriba.
Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel.
|¿Cuál es el problema?||En su vehículo, el cilindro maestro de frenos podría permitir el paso del líquido de frenos al reforzador del freno. Si el depósito del líquido de frenos está bajo un nivel predeterminado, recibirá una notificación de que el sistema de frenos requiere servicio, mediante una combinación de lo siguiente:
Si el depósito del líquido de frenos ha bajado debido a la continua operación del vehículo, es posible que experimente un cambio en el recorrido y una sensación diferente en el pedal del freno, junto con un mayor esfuerzo en este. Si es cuantiosa la pérdida del líquido de frenos, la función del freno se podría ver reducida en las ruedas delanteras. La función del freno en las ruedas traseras no se ve afectada por esta condición.
|¿Qué riesgo existe?||Una menor función del freno en las ruedas delanteras puede extender la distancia de frenado y aumentar el riesgo de sufrir una colisión.|
|¿Qué debe hacer?||Si su vehículo presenta señales de campanilla audible, una alerta del centro de mensajes o el indicador rojo de advertencia del freno, de inmediato comuníquese con su distribuidor y solicite una cita de servicio para realizar un diagnóstico y la reparación relacionada con la campaña de seguridad 20S31. Proporcione el VIN a su distribuidor de su vehículo, que se encuentra impreso debajo de sus datos al comienzo de esta carta.
Si su vehículo no presenta estas señales, simplemente espere y Ford le enviará una notificación por correo electrónico cuando estén disponibles las piezas de servicio, momento en el cual se podría programar una cita de servicio para realizar esta campaña de seguridad.
Tenga presente que: la ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días.
|¿Qué medidas adoptarán Ford y su distribuidor?||Cuando estén disponibles las piezas para realizar la campaña de seguridad 20S31, Ford Motor Company le enviará una notificación por correo para que programe una cita de servicio con su distribuidor a fin de reemplazar el cilindro maestro de frenos. Se prevé que las piezas para la campaña 20S31 estarán disponibles durante el cuarto trimestre de 2020.
Nos disculpamos por las molestias que pueda ocasionarle esta falta de piezas. Estamos colaborando estrechamente con nuestros proveedores para agilizar la disponibilidad de las piezas.
Si su vehículo presenta las señales descritas al comienzo de esta carta mientras las piezas no se encuentran disponibles, comuníquese con su distribuidor para solicitar una cita de servicio para realizar la campaña 20S31.
Esta reparación se realizará sin costo alguno (piezas y mano de obra).
|¿Ha pagado anteriormente por esta reparación?||Si usted ha pagado previamente por una reparación que aborda el problema descrito en esta carta, igualmente deberá realizar esta campaña de seguridad a fin de asegurarse de que se hayan utilizado las piezas correctas.
Es posible que cumpla con los requisitos para recibir un reembolso por las reparaciones pagadas previamente. Los reembolsos solo se otorgarán en caso de haber realizado servicios relacionados con el reemplazo del cilindro maestro de frenos debido a fugas del líquido de frenos. Para comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el recibo de pago original a su distribuidor.
También puede enviar las solicitudes de reembolso directamente a
Ford Motor Company. Para solicitar un reembolso a Ford, envíe la solicitud de reembolso con toda la documentación requerida, incluido el recibo original de la reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251, Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de reembolso enviadas a esta dirección puede tardar hasta 60 días. Su recibo original le será regresado.
|COVID-19 (CORONAVIRUS)||Los distribuidores Ford han implementado protocolos mejorados con el fin de asegurar tanto su seguridad como la de los empleados de los diferentes distribuidores. Esto incluye procedimientos específicos de limpieza y desinfección antes y después de realizar servicio en cada uno de los vehículos de nuestros clientes. En la mayoría de los lugares, la atención de vehículos se ha considerado un servicio fundamental. Póngase en contacto con su distribuidor local para confirmar las horas de servicio actuales. Para obtener más información sobre cómo Ford y su distribuidor local están trabajando duro para mantenerlo en las calles durante estos tiempos difíciles, visite owner.ford.com.|
Gracias por su atención en este asunto sumamente importante.
Ford, División de Servicio al Cliente
June 9, 2020
|Vehicle||Model Year||Assembly Plant||Build Dates|
|F-150||2015-2017||Dearborn Truck||October 1, 2014 through August 1, 2016|
|2014-2017||Kansas City||September 1, 2014 through August 1, 2016|
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, a seal in the rear of the brake master cylinder may become compromised, allowing brake fluid to leak into the brake booster. If the brake fluid reservoir is depleted below a predetermined level, the driver will be alerted in multiple ways that brake system service is required.
If the brake fluid reservoir continues to be depleted, the driver may experience a change in brake pedal travel and feel, and reduced brake function in the front wheels without affecting brake function in the rear wheels. Reduced brake function in the front wheels can extend stopping distance, increasing the risk of a crash.
A complete Dealer Bulletin is expected to be available to dealers in the 4th quarter 2020 when it is anticipated that parts ordering information and repair instructions will be available to support this safety recall.
If a customer’s vehicle exhibits symptoms consistent with a leaking master cylinder before a complete dealer bulletin is available, please contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site.
IMPORTANT: Dealers should open a Repair Order (RO) only when a full dealer bulletin is published. Opening an RO against an Awareness or Advance Notice will result in warranty rejections against a recall.
Owners of record will be notified via first-class mail the week of June 29, 2020 indicating that parts are not yet available to repair their vehicles. Customers will be notified when parts become available to repair their vehicles.
- This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
- Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121-6251.
- Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
- Refunds will only be provided for the cost associated with brake master cylinder replacement.
CLAIMS PREPARATION AND SUBMISSION
- Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims, select claim type 31: Field Service Action. The FSA number (20S31) is the sub code. o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
IMPORTANT: Click the Related Damage Indicator radio button.
- Refunds: Submit refunds on a separate repair line.
- Program Code: 20S31 – Misc. Expense: ADMIN
- Expense: REFUND – Misc. Expense: 0.2 Hrs.
- Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim.
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory prior to delivery.
QUESTIONS & ASSISTANCE
For questions and assistance, contact the SSSC via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
David J. Johnson
Ford Motor Company
Recall Reimbursement Plan for 20S31
Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement requests. However, federal legislation requires all motor vehicle manufacturers to establish processes through which customers may seek recall reimbursement directly from the manufacturer or from the dealers.
Regarding the specific reimbursement plan for Recall # 20S01, owners who have paid for service to remedy the defect or noncompliance must have had that service performed prior to July 17, 2020. After this date, if repairs related to this recall are performed by a non-Ford repair facility in an emergency situation, customers must submit any refund requests through their dealership. As required by this federal regulation, Ford Motor Company submitted the details of its latest General Recall Reimbursement Plan in a letter to the National Highway Traffic Safety Administration (NHTSA) in February 2019. The following is the text of that letter and the Plan:
General Recall Reimbursement Plan
(As submitted to the NHTSA)
Pursuant to the requirements set forth in 49 CFR Part 573 and Part 577 of the Code of Federal Regulations, Ford Motor Company (Ford) is submitting required information pertaining to our general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall.
Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safely-related defects or noncompliances pursuant to Part 573.6 (c)(8)(i). This plan has not changed since our February 20, 2019 submission.
specified ending date. In accordance with Part 573.13 (c)(2), this ending date will be defined as a minimum of ten calendar days after the date on which Ford mailed the last of its Part 577 notifications to owners, and will be indicated in the specific reimbursement plan available to owners for an individual recall. This notice will direct owners to seek eligible reimbursement through authorized dealers or, at their option, directly through Ford at the following address:
Ford Motor Company
P.O. Box 6251
Dearborn, MI 48121-6251
Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility. Under the rule, an owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. Ford generally has not established such a beginning date for reimbursement eligibility and does not presently anticipate changing this general policy. However, in any case where Ford determines a beginning date is appropriate, Ford will indicate that date in the owner notice. As permitted by 577.11(e), Ford may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by the agency.
Costs to be Reimbursed
For vehicles, reimbursement will not be less than the lesser of:
- The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall, or
- The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste) and taxes.
For replacement equipment, reimbursement will be the amount paid by the owner for the replacement item (limited by the amount of the retail list price of the defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was the subject of the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply.
Ford notes that costs incurred by the owner within the period during which Ford’s original or extended warranty would have provided for a free repair of the problem will not be eligible for reimbursement, as provided by Part 573.13 (d)(1).
Entities Authorized to Provide Reimbursement
Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement plans for a particular recall, and will encourage owners to pursue requests for reimbursement directly through dealers to expedite reimbursement. Ford will also provide a mailing address to which customers can, at their option, send requests for reimbursement directly to Ford, as previously noted. Requests for reimbursement sent directly to Ford may take up to 60 days to process. Whether the owner chooses to pursue reimbursement requests through a dealer or directly through Ford, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined.
The reimbursement determination will depend upon the information provided by the customer. Consistent with Part 573.13 (d)(4) the following information must be submitted:
- Claimant name and address
- Vehicle make, model, and model year
- Vehicle identification number (VIN) and, for replacement equipment, a description of such equipment or, for tires, the model, size and TIN (DOT code)
- Identification of the recall number (either the Ford recall number or the NHTSA recall number)
- Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained
- An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Ford may require the claimant to separately identify costs that are eligible for reimbursement.
- If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or the warranty repair did not correct the problem related to the recall.
Failure to submit all of the above information may result in denial of the reimbursement request.
The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Ford. This general reimbursement plan will be incorporated into notifications pursuant to Part 573.6 by reference. Information specific to an individual recall also may be incorporated into the Part 573.6 notification.
June 8, 2020
In May 2016, Ford issued FSA 16S24 (16V345) for vehicles produced between August 1, 2013 and August 31, 2014 to address brake master cylinder fluid leakage into the booster caused by the rolling of the rearmost cup seal in the master cylinder. This could result in loss of brake fluid in the front brake circuit, which can translate to reduced or eventual loss of brake function to the front wheels. Ford continued to monitor vehicles built after the recall population for reports of brake master cylinder fluid leakage into the brake booster.
In September 2016, NHTSA opened a recall query (RQ16-001) to evaluate the scope and effectiveness of safety recall 16S24. Specifically, NHTSA’s investigation focused on the Model Year 2015-2016 F-150 vehicles not subject to FSA 16S24. Ford responded to the agency’s request for information in December 2016. Ford continued its investigations into the field performance of vehicles built after the recall population. Ford and the agency have continued to share data and analyses throughout these investigations.
To better understand the nature of complaints for vehicles outside the recall population, Ford initiated an in-depth investigation into complaint parts from the field. Prior analysis of parts returned from vehicles included in FSA 16S24 found that they had principally exhibited a rolled cup seal, which could result in more rapid fluid depletion from the front brake circuit into the booster. While analysis of parts from vehicles built after the recall found that some exhibited rolled cup seals, an equal number were found to have exhibited fluid leakage caused by fluid contamination that could interfere with rear cup seal function.
Ford then conducted component-level testing to better understand any differences between a rolled cup and a contamination failure. Even with significant contamination interference with the rear cup seal, component testing demonstrated that the rate-of-loss of brake fluid caused by contamination is 3x slower than for leaks resulting from a rolled cup seal. Fluid leak caused by contamination would likely result in a prolonged period of time before fluid depletion from the front brake circuit, including an extended period of both visual and audible warnings of low brake fluid. In the event that a loss of brake fluid occurs, the driver will receive an audible chime, a full screen message center alert, and a red brake warning indicator in the instrument cluster; all indicating that brake system service is required. These indicators are activated when the brake fluid in the reservoir is depleted to a pre-determined level. Braking ability would still be unchanged at that time. If a vehicle continues to be operated and additional fluid is depleted, the driver may begin to experience a change in brake pedal travel and feel. If a loss of brake fluid is substantial enough to reduce brake function to the front wheels, full braking function would remain in the rear wheel circuit. However, the driver may experience longer pedal travel, increased pedal effort, and extended stopping distance.
Ford’s analysis found the comparative rate of reports for vehicles built after the recall population to be significantly lower than the rate of reports for the recall population. A full useful life projection forecasted the rate of reports for vehicles built after the recall population to be 7x lower (or 15% of) the lifetime rate of reports for the recalled vehicles. As of March 20, 2020, Ford had received 3,332 reports potentially related to this concern. As of March 27, 2020, NHTSA had provided Ford with 246 VOQ’s potentially related to this concern.
Throughout this period, Ford and the agency have continued to communicate regarding this subject and the agency’s open investigation. In late 2019 and early 2020, Ford and the agency discussed how best to address future customer concerns. Ford communicated its perspective that both the rate and nature of reports associated with this population of vehicles was notably different and less severe than in the previously recalled population. To address concerns with customer’s vehicles, Ford proposed conducting a Customer Satisfaction campaign to repair master cylinders if and when they fail and to continue monitoring the population of non-recalled vehicles. NHTSA encouraged Ford to conduct this campaign as a safety recall.
On June 1, 2020, Ford’s Field Review committee reviewed the concern and approved a safety recall field action.
Ford is aware of 7 low speed/low impact accident allegations with 2 injuries.
Ford Media Center
FORD MOTOR COMPANY ISSUES TWO SAFETY RECALLS IN NORTH AMERICA
Jun 10, 2020 | DEARBORN, Mich.
DEARBORN, Mich., June 10, 2020 – Ford Motor Company is issuing two safety recalls in North America. Details are as follows:
Affected vehicles may not have had all door latches replaced or correctly replaced when repaired by dealerships under safety recalls 15S16 or 16S30. Safety recalls 15S16 and 16S30 were issued to replace door latches with latch pawl spring tabs that were susceptible to cracking and failure in areas with high thermal loads (i.e., a combination of outdoor air temperature and solar radiation).
A door latch with a fractured pawl spring tab typically results in a “door will not close” condition. If the door latches after repeated attempts to shut it, there is potential for the door to unlatch while driving, increasing the risk of injury.
Ford is not aware of any reports of accident or injury related to this condition.
This action affects approximately 2.15 million vehicles in the United States and federal territories.
Affected vehicles are as follows:
- 2011-14 Ford Fiesta vehicles built at Cuautitlán Assembly Plant, Jan. 26, 2010, to Oct. 31, 2013
- 2012-15 Ford Focus vehicles built at Michigan Assembly Plant, Oct. 4, 2010, to Jan. 31, 2015
- 2013-14 Ford Fusion vehicles built at Hermosillo Assembly Plant, May 11, 2012, to Oct. 31, 2013
- 2013-14 Lincoln MKZ vehicles built at Hermosillo Assembly Plant, July 19, 2012, to Oct. 31, 2013
- 2013-15 Ford Escape vehicles built at Louisville Assembly Plant, Dec. 23, 2011, to Jan. 31, 2015
- 2013-15 Ford C-MAX vehicles built at Michigan Assembly Plant, Feb. 2, 2012, to Jan. 31, 2015
- 2014 Ford Fusion vehicles built at Flat Rock Assembly Plant, June 18, 2013, to Oct. 31, 2013
- 2014-16 Ford Transit Connect vehicles built at Valencia Body and Assembly Plant, from Aug. 9, 2013, to Feb. 1, 2016
- 2015 Ford Mustang vehicles built at Flat Rock Assembly Plant, Feb. 14, 2014, to April 30, 2015
- 2015 Lincoln MKC vehicles built at Louisville Assembly Plant, Nov. 18, 2013, to Jan. 31, 2015
Owners will be given the option to inspect the door latch date codes and child safety locks and submit latch date codes online to confirm if repairs done under safety recalls 15S16 or 16S30 were completed correctly. The online system will provide instant validation that the door latches are OK or the latches cannot be confirmed and require dealer service.
If a customer does not want to do the inspection, has difficulty completing the inspection, or receives an indication that the latches cannot be validated, dealers will inspect the latch date codes and replace latches as needed. The Ford reference number for this recall is 20S30.
Depending on the amount of brake fluid loss from the brake master cylinder front-wheel circuit into the brake booster, the driver will receive an audible chime, message-center alert, red brake warning indicator in the instrument cluster, and/or may begin to experience a change in brake pedal travel and feel, including increased pedal effort. If a loss of brake fluid is substantial enough to reduce brake function to the front wheels, full braking function will remain in the rear wheel circuit. However, reduced brake function in the front wheels can extend stopping distance, increasing the risk of a crash.
Ford is aware of seven low-speed/low-impact accident allegations with two injuries associated with this issue.
This action affects 292,311 vehicles in the United States and federal territories, 43,536 in Canada and 8,053 in Mexico.
Affected vehicles are as follows:
- Select 2015-17 Ford F-150 vehicles built at Dearborn Truck Plant, Oct. 1, 2014, to Aug. 1, 2016
- Select 2014-17 Ford F-150 vehicles built at Kansas City Assembly Plant, Sept. 1, 2014, to Aug. 1, 2016
4 Affected Products
6 Associated Documents
Interim Owner Notification Letter(Part 577)
Defect Notice 573 Report
Miscellaneous Document – Ford Motor Company (Ford) Recall No. 20S31 – Certain 2014-2017 model year Ford F-150 vehicles equipped with 3.5L Ecoboost engines brake cylinder leak into booster – Chronology
Manufacturer Notices(to Dealers,etc) – Dealer Notification re Advance Notice – Safety Recall 20S31 Certain 2014-2017 Model Year F-150 Vehicles Equipped with 3.5L Ecoboost Engines Brake Master Cylinder Replacement
Miscellaneous Document – Media Release re Door Latch Recall
Latest Recalls Documents
For the most up to date documents from NHTSA for this Recall, click the lick above
1 Associated Investigation
In May 2016, Ford Motor Company issued a safety recall (16V-345) to address loss of the front brakes in certain model year (MY) 2013 and 2014 Ford F-150 pickup trucks with 3.5L engines (covering those built from August 2013 to August 2014). Ford reported the problem was caused by the loss of brake fluid from the brake master cylinder reservoir into the brake booster, which can lead to visual and audible warnings of low brake fluid level to the operator. This recall was influenced by the Office of Defects Investigation’s (ODI) Preliminary Evaluation, PE16-003, that was closed in July 2016. Now ODI has received 25 complaints alleging sudden loss of brakes in MY 2015 and 2016 Ford F-150 trucks equipped with 3.5L engines.
There appears to be a difference in the reported symptoms between the complaints on the MY 2015 vehicles (10 reports) and those on the MY 2016 vehicles (15 reports). The MY 2015 complaints allege symptoms of brake pedal going to the floor with sudden and complete loss of brake effectiveness, brake warning lamp illumination, and/or low or empty brake fluid level, which are consistent with the symptoms associated with the aforementioned recall, while the MY 2016 complaints allege a sudden and complete loss of brakes without the brake warning lamp illumination and low brake fluid level. However, some of the MY 2016 complaints allege that repair facilities diagnosed the problem as a failure of the master cylinder.
A Recall Query has been opened to assess the scope, frequency and safety-related consequences of the alleged defect in the subject vehicles.
The ODI complaints cited above can be viewed at www.safercar.gov under the following ODI identification numbers: 10734951, 10839988, 10862418, 10872737, 10873438, 10876359, 10881590, 10883442, 10885352, 10888026, 10888524, 10891826, 10891829, 10891886, 10893632, 10894688, 10894844, 10896122, 10896446, 10898079, 10899093, 10899198, 10902944, 10903776 and 10904695.
- New, not remanufactured
- Reservoirs, caps and fluid sensors are supplied in the majority of units
- Our products are certified under rigorous International industrial standards for safety, quality, function, and material.
- Assemblies match what was originally installed on the car for quality, fit, function and material.
- All manufactured assemblies must pass SAE/JIS/CNS testing before first manufacturing run is made
- We offer the industry's most trusted warranty of 12 months
- New, not remanufactured
- Reservoirs, caps and fluid sensors are supplied in the majority of units
- Only O.E.-quality seals and cups are used to ensure O.E. performance and reliability. All rubber components meet S.A.E. specifications
- Bores meet critical micro-finish specifications to eliminate pitting and corrosion, a cause of premature failure
- Castings feature a premium protective coating to minimize corrosion and extend unit life
- Seals are temperature-cycled from -30°F to +220°F to ensure reliable performance during your daily commute and plastic reservoirs are vacuum-tested to ensure they are leak free
- Mounting hardware and bleeding kits are supplied with every unit to make the installation and bleeding process faster and easier (where applicable)
- Compatible with or fits: 2007 Ford F-150 FX2 | 2007 Ford F-150 FX4 | 2007 Ford F-150 Harley-Davidson Edition | 2007 Ford F-150 King Ranch | 2007 Ford F-150 Lariat | 2007 Ford F-150 STX | 2007 Ford F-150 XL | 2007 Ford F-150 XLT | 2005 - 2006, 2008 Ford F-150 | 2004 Ford F-150 4.6L V8 | 2004 Ford F-150 5.4L V8
- Brake Master Cylinder
- Review Description to Ensure Proper Fit
- Country of Origin: China
- Fits multiple makes and models (contact seller with your vehicle for fitment compatibility information)
- Part number: BRFC-4
- Fit type: Vehicle Specific
- Compatibility Info: Fit for 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 for Ford F-1502004 for Ford F-150 Heritage1997 1998 1999 for Ford F-2501997 1998 for Ford Lobo
- Specs Same with OEM Parts: Perfect match the master clutch cylinder like the original parts.
- Longer Lifetime: Excellent material can prolong the lifetime of the product in unfavourable weather and severe operating conditions.
- Good tightness: No more hydraulic fluid leaks once equipped with this new slave cylinder.
- Warranty: We offer a one-year warranty for all slave cylinder products.
- VEHICLE FITMENT: Clutch master cylinder compatible for 1997-2008 Ford F-150,2004 Ford F-150 Heritage,1997-1999 Ford F-250,1997-1998 Ford Lobo.
- Manufacturer Part Number: M0719; 350134; LMC359; E152591
- How It Works: The clutch engages and disengages power to the transmission from the engine through use of friction plates. The slave and master cylinders form the driving force through creating hydraulic pressure.
- Suggestion: Replacing a master cylinder requires special equipment. So it is highly recommended that you engage a professional to do this job.
- Important Notice: Please double check your car model in the top left corner vehicle menu and description before your purchasing!please contact us if you have any other questions.
- New, not remanufactured
- Reservoirs, caps and fluid sensors are supplied in the majority of units
Last update on 2020-12-01 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2020-12-01 / Affiliate links / Images from Amazon Product Advertising API