Reduced Electric Vehicle Operation – 2010-2012 Ford Fusion HEV, 2011-2012 Lincoln MKZ HEV & 2010-2011 Mercury Milan HEV

NHTSA ID Number: 10174404

Manufacturer Communication Number: TSB 20-2142

Summary

Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. This may be due to software in the battery energy control module (BECM) and the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the BECM and PCM.

 

7 Affected Products

Vehicles

MAKE MODEL YEAR
FORD FUSION HYBRID 2010-2012
LINCOLN MKZ HYBRID 2011-2012
MERCURY MILAN 2011
MERCURY MILAN HYBRID 2010

TECHNICAL SERVICE BULLETIN

Reduced Electric Vehicle Operation

20-2142

24 April 2020

 

Model:

Ford
2010-2012 Fusion HEV
Lincoln
2011-2012 MKZ HEV
Mercury
2010-2011 Milan HEV

 

Issue: Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. This may be due to software in the battery energy control module (BECM) and the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the BECM and PCM.

 

Action: Follow the Service Procedure to correct the condition on vehicles that meet the following criteria:

  • One of the following vehicles:
  • Reduced electric vehicle operation and/or increased gasoline engine operations

 

Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

Labor Times

Description Operation No. Time
2010-2012 Fusion HEV, 2010-2011 Milan HEV, 2011-2012 MKX HEV: Reprogram The BECM And PCM (Do Not Use With Any Other Labor Operations) 202142A 0.5

Hrs.

 

Repair/Claim Coding

Causal Part: 10B759
Condition Code: 04

Service Procedure

  1. Reprogram the BECM and PCM using the latest software level of the appropriate Ford diagnostic scan tool.

20-2142
24 April 2020

https://www.nhtsa.gov/recalls?nhtsaId=10174404

https://static.nhtsa.gov/odi/tsbs/2020/MC-10174404-0001.pdf

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Service Information & Reprogramming

Service Information & Reprogramming – Ford Lincoln Mercury

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM II, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM II and VCMM)
X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM II, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
CarDAQ-Plus
CarDAQ-M
VSI J2534 ECU Reprogrammer
Drew Tech Mongoose Pro USB to CAN ISO9141 Interface

 

 

 

Latest Calibration Information

Module Build Data (As-Built)
Use VIN to obtain As-Built data

www.motorcraftservice.com


 

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Last update on 2020-07-11 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2020-07-11 / Affiliate links / Images from Amazon Product Advertising API

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