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NHTSA ID Number: 10175890
Manufacturer Communication Number: TSB 20-2154
Summary
Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Procedure to replace the retaining clips and apply adhesive to the roof rail covers.
Explorer
Model:
2016-2019 Explorer
Summary
This article supersedes TSB 19-2364 to update the Service Procedure and Parts List.
Issue: Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Procedure to replace the retaining clips and apply adhesive to the roof rail covers.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2016-2019 Explorer
- Roof rail covers are loose
NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. “As Needed” indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
| Description | Quantity | Part Number | |
| Package Contains 1 Piece, 7 Pieces Required Per Side | Retaining clips | 7 Per Side | FB5Z- 7851050-A |
| – | 3M™ Super Fast Repair Adhesive 04747 | As Needed | Obtain Locally |
| 38191 For A 12 Pack, 38193 For A 50 Pack | 3M™ Mixing Nozzles | As Needed | Obtain Locally |
| – | Masking Tape | As Needed | Obtain Locally |
Service Procedure
- Remove the roof rail cover. Refer to Workshop Manual (WSM), Section 501-08.
- Replace the roof rail retaining clips.
- With retaining clips installed in the roof rail cover, apply a 5 mm (0.20 in.) bead of 3M™ Super-Fast Repair Adhesive 04747 or equivalent on each contact patch of the roof rail cover and roof rail base assembly. (Figure 1)
NOTE: The 3M™ adhesive used in this procedure will clog the mixing nozzle within approximately 15 seconds after use. Additional nozzles may be required. Use protective gloves to prevent glue from skin contact.
Figure 1
- Install the roof rail cover. Refer to WSM, Section 501-08
- Secure the roof rail cover to the roof rail base assembly with masking tape. Allow to cure for 6 hours. If outside temperature is not between 15.5°C-26.7°C (60°F-80°F) and/or conditions are not dry, the vehicle should remain indoors to cure.
- Remove the masking tape.
7 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
MC-10175890-0001.pdf 125.032KB
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NHTSA ID Number: 10169810
Manufacturer Communication Number: TSB 19-2364
Summary
Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. To correct the condition, follow the Service Procedure to apply adhesive to the roof rail covers.
1 Associated Document
Manufacturer Communications
19-2364
09 December 2019
MC-10169810-0001.pdf 315.976KB
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- Important Reminder:When unpacking, please double-check the contents of the box to ensure that the instruction manual and key are included. These items may be located at the bottom of the box.
SEOCONTENT-START
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Description Operation No. Time 2016-2019 Explorer: Secure Both (2) Roof Rail Covers Following The Service Procedure (Do Not Use With Any Other Labor Operations) 202154A 0.6 Hrs. Repair/Claim Coding Causal Part: 78551A46 Condition Code: 33
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SEOCONTENT-END
Last update on 2025-03-18 / Affiliate links / Images from Amazon Product Advertising API
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