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2016-2018 Various Vehicles – SYNC 3 – iPhone USB Audio Playback And App Link Functionality Issues
Some 2016-2018 Ford
and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming.
Apple has released iOS 11.2.6 to address this concern.
Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition.
To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
| FORD | ECOSPORT | 2018 |
| FORD | EDGE | 2016-2018 |
| FORD | EXPLORER | 2017-2018 |
| FORD | F-150 | 2016-2018 |
| FORD | F-250 SD | 2017-2018 |
| FORD | F-350 SD | 2017-2018 |
| FORD | F-450 SD | 2017 |
| FORD | F-650 SD | 2017-2018 |
| FORD | FLEX | 2016-2018 |
| FORD | FOCUS | 2016-2018 |
| FORD | FUSION | 2017-2018 |
| FORD | MUSTANG | 2016-2018 |
| FORD | TAURUS | 2016-2018 |
| FORD | TRANSIT | 2016-2018 |
| FORD | TRANSIT CONNECT | 2017 |
| LINCOLN | CONTINENTAL | 2017-2018 |
| LINCOLN | MKC | 2016-2018 |
| LINCOLN | MKS | 2016 |
| LINCOLN | MKT | 2016-2018 |
| LINCOLN | MKX | 2016-2018 |
| LINCOLN | MKZ | 2017-2018 |
| LINCOLN | NAVIGATOR | 2016-2017 |
SSM 47171
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SSM 47100
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Last update on 2025-05-10 / Affiliate links / Images from Amazon Product Advertising API
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