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SSM 46396 – 2017 Escape – EMTC – Ford Original Accessory/Factory Invoiced Accessory (FIA) Remote Start – HVAC Last User Setting Not Maintained When Using Remote Start
Some 2017 Escape vehicles with Electronic Manual Temperature Control (EMTC) and Ford Original Accessory or FIA scalable remote start systems may exhibit a concern of the last user setting of the heating ventilation and air conditioning (HVAC) system is not maintained when the vehicle is started with the remote start system.
Airflow may be defaulted to the defrost ducts when this occurs. Reprogram the heating ventilation and air conditioning (HVAC) module to the latest calibration using the Integrated Diagnostic System (IDS) release 104.02 or higher.
Make sure you are connected to the internet when entering module programming to obtain the latest updates.
Calibration files may also be obtained at www.motorcraftservice.com.
For claiming, use causal part 19980 and applicable labor operations in section 10 of the SLTS manual.
APPLICABLE VEHICLES
2017 TRUCK: M2 C520 NA (ESCAPE)
https://static.nhtsa.gov/odi/tsbs/2017/SB-10095846-2532.pdf
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Service Information & Reprogramming
Software necessary to program electronic modules to the latest calibration level, perform module initialization (PATS), and set Programmable Parameters on Ford, Lincoln and Mercury vehicles.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
- Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
- Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device 
using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
