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NHTSA ID Number: 10099002
Manufacturer Communication Number: TSB 17-0027
Summary
SOME 2015-2017 ESCAPE VEHICLES EQUIPPED WITH EMTC AND BUILT ON OR BEFORE 8-APR-2016 MAY EXHIBIT INCORRECT AIR DISTRIBUTION FROM THE INSTRUMENT PANEL REGISTERS WHEN PANEL MODE IS SELECTED ON THE HEATER VENTILATION AIR CONDITIONING (HVAC) CONTROL PANEL. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
Escape
FORD:
2015-2017 Escape
This article supersedes TSB 16-0158 to update the Parts List.
ISSUE:
Some 2015-2017 Escape vehicles equipped with EMTC and built on or before 8-Apr-2016 may exhibit incorrect air distribution from the instrument panel registers when panel mode is selected on the heater ventilation air conditioning (HVAC) control panel.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- Verify the concern by cycling through all modes on the HVAC control panel. Is air correctly discharged from the instrument panel registers when panel mode is selected?
- Yes – this article does not apply. Refer to Workshop Manual (WSM), Section 412-00 for normal diagnostics.
- No – proceed to Step 2.
- Connect the Ford Integrated Diagnostic System (IDS) service tool or equivalent scan tool to the data link connector (DLC). Check for diagnostic trouble codes (DTCs). Is B1086 present in the HVAC module memory?
- Yes – this article does not apply. Refer to WSM, Section 412-00 for normal diagnostics.
- No – proceed to Step 3.
- Remove the climate control housing. Refer to WSM, Section 412-00.
- Remove the actuating assembly from the climate control housing. (Figure 1)
Figure 1 – 17-0027 - Use a screwdriver or similar tool to manually cycle the mode door mechanism. Does the panel door bind when manually cycled? (Figure 2)
Figure 2 – 17-0027- Yes – replace climate control housing. Refer to WSM, Section 412-00.
- No – replace actuating assembly. Refer to WSM, Section 412-00.
| PART NUMBER | PART NAME |
| FV6Z-19B555-E | Climate Control Housing Assembly – 2015-2016 Escape |
| DV6Z-19788-E | Actuating Assembly – 2015-2016 Escape, 2017 Escape w/Supplemental Heat |
| FV6Z-19B555-G | Climate Control Housing Assembly – 2015-2017 Escape w/Supplemental Heat |
| GV6Z-19B555-LA | Climate Control Housing Assembly – 2017 Escape w/R-1234yf Refrigerant |
| GV6Z-19788-A | Actuating Assembly – 2017 Escape |
| GV6Z-19B555-JA | Climate Control Housing Assembly – 2017 Escape w/R-134a Refrigerant |
| W711137-S442 | Steering Column Shaft Bolt |
VC-3-B  | Motorcraft Orange Concentrated Antifreeze/Coolant |
1 Associated Document
Service Bulletin Document
TSB 17-0027
SB-10099002-2532.pdf 121.984KB
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NHTSA ID Number: 10093865
Manufacturer Communication Number: TSB 16-0158
Summary
SOME 2015-2017 ESCAPE VEHICLES EQUIPPED WITH EMTC AND BUILT ON OR BEFORE 8-APR-2016 MAY EXHIBIT INCORRECT AIR DISTRIBUTION FROM THE INSTRUMENT PANEL REGISTERS WHEN PANEL MODE IS SELECTED ON THE HEATER VENTILATION AIR CONDITIONING (HVAC) CONTROL PANEL. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
1 Associated Document
Service Bulletin Document
TSB 16-0158
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SEOCONTENT-START
FORD: 2015-2017 Escape This article supersedes TSB 16-0158 to update the Parts List. ISSUE Some 2015-2017 Escape vehicles equipped with EMTC and built on or before 8-Apr-2016 may exhibit incorrect air distribution from the instrument panel registers when panel mode is selected on the heater ventilation air conditioning (HVAC) control panel. ACTION Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE 1. Verify the concern by cycling through all modes on the HVAC control panel. Is air correctly discharged from the instrument panel registers when panel mode is selected? a. Yes – this article does not apply. Refer to Workshop Manual (WSM), Section 412-00 for normal diagnostics. b. No – proceed to Step 2. 2. Connect the Ford Integrated Diagnostic System (IDS) service tool or equivalent scan tool to the data link connector (DLC). Check for diagnostic trouble codes (DTCs). Is B1086 present in the HVAC module memory? a. Yes – this article does not apply. Refer to WSM, Section 412-00 for normal diagnostics. b. No – proceed to Step 3. 3. Remove the climate control housing. Refer to WSM, Section 412-00. 4. Remove the actuating assembly from the climate control housing. (Figure 1) Figure 1 – Article 17-0027 5. Use a screwdriver or similar tool to manually cycle the mode door mechanism. Does the panel door bind when manually cycled? (Figure 2) ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) – INCORRECT AIR DISTRIBUTION IN PANEL MODE – BUILT ON OR BEFORE 8-APR-2016 TSB 17-0027 NOTE: The information contained in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources. Copyright © 2017 Ford Motor Company Online Publication Date March 13, 2017 PAGE1 Figure 2 – Article 17-0027 a. Yes – replace climate control housing. Refer to WSM, Section 412-00. b. No – replace actuating assembly. Refer to WSM, Section 412-00. PART NUMBER PART NAME FV6Z-19B555-E Climate Control Housing Assembly – 2015-2016 Escape DV6Z-19788-E Actuating Assembly – 2015-2016 Escape, 2017 Escape w/Supplemental Heat FV6Z-19B555-G Climate Control Housing Assembly – 2015-2017 Escape w/Supplemental Heat GV6Z-19B555-LA Climate Control Housing Assembly – 2017 Escape w/R-1234yf Refrigerant GV6Z-19788-A Actuating Assembly – 2017 Escape GV6Z-19B555-JA Climate Control Housing Assembly – 2017 Escape w/R-134a Refrigerant W711137-S442 Steering Column Shaft Bolt VC-3-B Motorcraft® Orange Concentrated Antifreeze/Coolant OPERATION DESCRIPTION TIME 170027A 2015-2017 Escape: Diagnose And Replace The Actuator Assembly Or Climate Control Housing (Do Not Use With Any Other Labor Operations) 6.0 Hrs. WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. DEALER CODING BASIC PART NO. CONDITION CODE 19b555 42 TSB 17-0027 (Continued) PAGE2
SEOCONTENT-END
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