DTC U0104 When Using Remote Start

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	1.5L/2.0L GTDI – DIAGNOSTIC TROUBLE CODE (DTC) U0104 – WHEN USING REMOTE START – BUILT ON OR BEFORE 20-AUG-2016
Publication Date: September 7, 2016

ISSUE:

Some 2017 Escape vehicles equipped with a 1.5L Gasoline Turbocharged Direct Injection (GTDI) or a 2.0L GTDI engine built on or before 20-Aug-2016 and equipped with remote start and adaptive cruise control may exhibit DTC U0104 (lost communication with cruise control module) stored in powertrain control module (PCM) memory.

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

Connect the Ford Integrated Diagnostic System (IDS) service tool or equivalent scan tool to the data link connector (DLC). Is DTC U0104 in PCM memory?
1. Yes – reprogram the PCM to the latest calibration using IDS release 102.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
2. No – this article does not apply. Refer to Powertrain Control/Emission Diagnosis (PC/ED) for normal diagnostics.

NOTE: ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE’S COMPUTER TO LEARN THE TRANSMISSION’S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.

OPERATION	DESCRIPTION	TIME
160115A	2017 Escape 1.5L/2.0L Engine: Retrieve DTCs And Reprogram The PCM (Do Not Use With Any Other Labor Operations)	0.3 Hr.

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

DEALER CODING

BASIC PART NO.	CONDITION CODE
RECAL	04

Service Information & Reprogramming

Software necessary to program electronic modules to the latest calibration level, perform module initialization (PATS), and set Programmable Parameters on Ford eBay , Lincoln eBay and Mercury eBay vehicles.

Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford eBay , Lincoln eBay and Mercury eBay vehicles. It can be used for:

Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)

In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.

J2534 Device using Ford Module Programming (FMP) can Reprogram and Configure most Modules.