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Aug 30 2017 5267 – 2016-2017 Explorer – Rear Door Lock Rod Binding
Some 2016-2017 Explorer vehicles may exhibit a rear door lock rod that has limited travel or a rear door that does not open.
This may be due to the door lock rod binding against the door panel lock rod insert.
Do not replace the door latch for this condition.
The lock rod should pass through the grommet insert with no restrictions.
Remove the door panel and use a round file to remove enough material from the inside of the insert to allow the lock rod to pass through with no interference.
Verify that the sound pad attached to the inside of the door trim panel is in position and not interfering with any panel attachment locators.
If the condition remains after verifying the lock rod clearance, continue with normal diagnostics.
Continue to monitor oasis for updates.
