23N01 – Crankcase Ventilation Hose Assembly Replacement and Powertrain Control Module Software Update – 2015-2019 Ford Transit

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NHTSA ID Number: 10243426

Manufacturer Communication Number: 23N01

Summary

Certain 2015-2019 Model Year Transit Vehicles with 3.2L Diesel EngineCrankcase Ventilation Hose Assembly Replacement and Powertrain Control Module Software Update

 


September 11, 2023

Customer Satisfaction Program 23N01
Certain 2015-2019 Model Year Transit Vehicles with 3.2L Diesel Engine
Crankcase Ventilation Hose Assembly Replacement and Powertrain Control Module Software Update

 

PROGRAM TERMS

This program provides a one-time repair (if needed) free of charge (parts and labor) to the Crankcase Ventilation (CCV) Hose Assembly for 11 years of service or 120,000 miles from the warranty start date of the vehicle, whichever occurs first.

This is a one-time repair program.

If a vehicle has already exceeded either the time or mileage limits, then this repair offer will last until March 18, 2024.

Coverage is automatically transferred to subsequent owners.

 

VEHICLES COVERED BY THIS PROGRAM

Vehicle Model Year Assembly Plant Build Dates
Transit2015-2019Kansas CityJanuary 17, 2014 through October 24, 2019

US population of affected vehicles: 27,976. Affected vehicles are identified in OASIS.

 

REASON FOR PROVIDING A NO-COST, ONE-TIME REPAIR

In the affected vehicles, the Malfunction Indicator Light (MIL) may illuminate and store one or more of the following diagnostic trouble codes (DTCs) P04DB, P04E2 and P04E3. This could be due to a faulty CCV monitor sensor, which may illuminate the MIL when the CCV hose assembly is still properly connected.

 

SERVICE ACTION

If an affected vehicle exhibits this condition and if the vehicle is still within the time and mileage limits, then dealers are to replace the existing CCV hose assembly with a new design that incorporates tamper proof connections without a CCV monitor sensor.  The unused wiring branch of the CCV monitor sensor will be capped and stowed and a new calibration will be installed to accommodate the removed sensor. This service must be performed at no charge to the vehicle owner.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner Letters are expected to be mailed the week of September 18, 2023. Dealers should complete the repair if required and if the vehicle is eligible, whether or not the customer has received a letter.

 

MOBILE REPAIR RECOMMENDATIONS

  • Confirm with the customer a mobile repair is feasible.
  • Check OASIS before going to the customer’s home or business to confirm if any other outstanding FSA needs to be completed.
  • Transportation – due to the simplicity of this repair, a specialty vehicle is not required.

 

MOBILE REPAIR ADDITIONAL INFORMATION

Please ensure the technician brings the following to the mobile repair destination:

  • Printed Technical Instructions.
  • Printed Repair/Work Order or any other necessary documentation as customer copy(s). o Documents could also be emailed to the customer.
  • Shirt/uniform and vehicle graphic with the dealership or FordeBay logos are recommended.
  • Recommended tools and cleaning supplies: o Standard Hand Tools.

 

MOBILE REPAIR QUESTIONS AND ASSISTANCE

Dealers participating in the Remote Experience Program:

  • Refer to Electronic Field Communication – EFC12071 2023 Remote Experience Program.

 

MOBILE SERVICE REPAIR ASSESSMENT LEVEL

  • All repairs in this program have the following assessment level. – Light Mobile Service

 

SOLD VEHICLES

  • Only owners with affected vehicles that exhibit the covered condition will be directed to dealers for repairs.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Do not perform this program unless the affected vehicle exhibits the covered condition.

 

TITLE BRANDED / SALVAGED VEHICLES

Vehicles with canceled warranties are not eligible for this service action.

 

OWNER REFUNDS

Refunds are not approved for this program.

 

RENTAL VEHICLES  

The use of rental vehicles is not approved for this program.

 

PICK-UP AND DELIVERY

All customers affected by this program have the option of complimentary Vehicle Pick-up & Delivery service (at participating dealers) in lieu of a rental vehicle. Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details.

 

PARTS REQUIREMENTS

Part Number  Description Order Quantity
CK4Z-6A664-BCrankcase Ventilation Hose (2015-2017MY)1
JK4Z-6A664-CCrankcase Ventilation Hose (2018-2019MY)1
3U2Z-14A088-AB 23N01 - Crankcase Ventilation Hose Assembly Replacement and Powertrain Control Module Software Update - 2015-2019 Ford Transit | small lightSplice Kit (18-22 gauge wire) (Kit can complete 2 vehicles, return unused contents to part department)1

 

Part Number  Description  Quantity Needed
Obtain LocallyWire Harness Tape4 Vehicles per roll

 


CERTAIN 2015-2019 MODEL YEAR TRANSIT VEHICLES EQUIPPED WITH A 3.2L ENGINE — CCV HOSE REPLACE AND PCM SOFTWARE UPDATE

SERVICE PROCEDURE

1. Disconnect vacuum hose and clamps from Crankcase Ventilation (CCV) Hose. See Figure 1.

 

2. Disconnect electrical connector from CCV Hose sensor. See Figure 2.

 

3. Disconnect harness from CCV heater. See Figure 3.

 

4. If equipped, remove wire for the Exhaust Gas Temperature (EGT) Sensor through clip on CCV tube. See Figure 4.

 

5. Remove CCV hose from the vehicle. See Figure 5.

 

6. Detach harness from air intake tube and position so that the connector and wires will be easy to work with. See Figure 6.

 

7. Remove retainer from wire harness and cut off connector end. See Figure 7.

 

8. Cut the wire covering back as shown in the highlighted area in Figure 8.

 

9. Add Dual Wall Heat Shrink to each individual wire. See Figure 9.

NOTE: Use pliers to gently squeeze the ends of the heat shrink sleeve (while heat shrink is still warm) to ensure a tight fight and close any air gaps.

 

10. Fold wire back and secure wires with Coroplast tape. See Figure 10.

NOTE: Ensure that the tape completely covers the wires.

 

11. Route wire over air intake tube, secure into clamps, and plug connector back into CCV heater. See Figure 11.

 

12. Connect new CCV tube and reattach vacuum line to new CCV tube. See Figure 12.

NOTE: There are indents on the new CCV hose where the vacuum line and clamps will reattach.

 

13. If equipped, place wire for the Exhaust Gas Temperature (EGT) Sensor through clip on CCV tube. See Figure 13.

 

14. Program the PCM following the module programming.

NOTE: You will be prompted during programming to answer whether or not the vehicle is equipped with the new CCV hose without a sensor., Please make sure to select Yes. See Figure 14.

 

Module Programming

15. Connect a battery charger to the 12V battery.

NOTE: Verify that the negative cable of the charger is installed on a chassis or engine ground, and not the 12 volt battery negative terminal to prevent the battery saver mode from activating on the vehicle.

NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module II (VCM IIeBay) is properly connected to the Data Link Connector (DLC).

NOTE: Make sure the IDS computer does not enter sleep mode during programming.

16. Reprogram the Powertrain Control Module (PCM) using Integrated Diagnostic Software (IDS) release 129.03 or higher. Make sure you are connected to the Internet prior to reprogramming.

NOTE: Calibration files may also be obtained at www.motorcraftservice.com.

NOTE: Follow the IDS on-screen instructions to complete the reprogramming procedure.

17. Disconnect the battery charger from the 12V battery once the reprogramming has completed.

18. Check and clear codes.

 

Important Information for Module Programming

NOTE: When programming or reprogramming a module, use the following basic checks to ensure programming completes without errors.

• Make sure the 12V battery is fully charged before carrying out the programming steps and connect IDS/scan tool to a power source.

• Inspect Vehicle Communication Module (VCM) and cables for any damage. Make sure scan tool connections are not interrupted during programming.

• A hardwired connection is strongly recommended.

• Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system, etc.) and close doors.

• Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).

• Follow all scan tool on-screen instructions carefully.

• Disable IDS/scan tool sleep mode, screensaver, hibernation modes.

• Create all sessions Key ON Engine OFF (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.

 

Recovering a module when programming has resulted in a blank module:

NEVER DELETE THE ORIGINAL SESSION!

a. Obtain the original IDS that was used when the programming error occurred during Module Reprogramming (MR) or Programmable Module Installation (PMI).

b. Disconnect the VCM from the Data Link Connector (DLC) and the IDS.

c. Reconnect the VCM to IDS and then connect to the DLC. Once reconnected, the VCM icon should appear in the corner of the IDS screen. If it does not, troubleshoot the IDS to VCM connection.

d. Locate the original vehicle session when programming failed. This should be the last session used in most cases. If not, use the session created on the date that the programming failed.

NOTE: If the original session is not listed in the previous session list, click the Recycle Bin icon at the lower right of the previous session screen. This loads any deleted sessions and allows you to look through them. Double-click the session to restore it.

e. Once the session is loaded, the failed process should resume automatically.

f. If programming does not resume automatically, proceed to the Module Programming menu and select the previously attempted process, PMI or MR.

g. Follow all on-screen prompts/instructions.

h. The last screen on the IDS may list additional steps required to complete the programming process. Make sure all applicable steps listed on the screen are followed in order.

IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to FordeBay, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.

 


5 Affected Products

Vehicle

MAKEMODELYEAR
FORDeBayTRANSIT2015-2019

 


1 Associated Document

Manufacturer Communications

September 11, 2023
Customer Satisfaction Program 23N01

MC-10243426-0001.pdf 3538.513KB

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Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay and VCMM)
  X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / FordeBay Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay, VMM and VCMM hardware devices only. The complete factory FordeBay Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present FordeBay, LincolneBay and MercuryeBay vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

FordeBay J2534 Diagnostic Software (FJDS) / FordeBay Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present FordeBay, LincolneBay and MercuryeBay module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present FordeBay and LincolneBay vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

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Mongoose-Plus J2534

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RAP2 OEM J2534 Remote Reprogramming Tool

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GODIAG J2534

 


Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 


 

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