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NHTSA ID Number: 10215376
Manufacturer Communication Number: CSR-541
Summary
Altec Industries, Inc. has received notification from Ford
Motor Company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. The windshield wipers arms on certain 2020 through 2022 model year Ford vehicles could break, fail to operate, and detach from the vehicle.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle. Refer to the provided list.
NHTSA Safety, FMVSS Compliance, or Emissions Recall
Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act.
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment.
Refer to the attached documentation that follows this letter. If you have additional questions, please contact your Altec Account Manager. You may also contact the OEM using the contact information provided in the attached recall notice.
For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.
If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice.
We appreciate your assistance in following this action in the interest of your safety and continued satisfaction with Altec products.
Thank you for your immediate attention on this important matter.
Component/Supplier Recall CSR541
Windshield Wiper Arm
Units Affected: Certain 2020 through 2022 model year Ford and Lincoln vehicles built from August 1, 2020 through October 20, 2021. Verify your unit is affected by reviewing the attached list or accessing Altec Connect.
Background: Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the machine.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle with the VIN shown in the attached list.
Refer to the included communication from Ford for more information.
Customer Action: Ford does not currently have parts for this repair. Ford will contact you again, by mail, when parts are available.
Requirements: Altec is not able to perform this repair. The work must be completed by an authorized Ford dealer.
Completion and Warranty: This repair is not covered under the Altec Warranty Policy.
Altec Contact Info:
Altec Connect: connect.altec.com/login
Phone: 1-877-GO ALTEC (1-877-462-5832) | Options: 1 – Parts; 2 – Shop Service; 3 – Mobile Service; 4 – Technical Support; 5 – Global Rental Service Request; 6 – Chassis Repair
Safety Recall 22S26 – Both Front Wiper Arm Replacement – 2020-2021 Ford
Safety Recall 22S26 – Both Front Wiper Arm Replacement – 2020-2021 Ford Expedition, 2020-2021 F-150, 2020-2021 Lincoln Navigator, 2020-2022 Super Duty
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| ALTEC | AERIAL DEVICE | 2020-2022 |
1 Associated Document
Manufacturer Communications
CSR 541
MC-10215376-0001.pdf 1123.09KB
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- 🏮 Superior Puller Tool: The wiper arm removal tool we are designed with heavy-duty craftsmanship, made of high hardness carbon steel, with superior high temperature resistance and anti-rust excellent performance, which can withstand the working environment under high pressure, providing you with a reliable automotive repair tool!
- 🏮 Perfect Bearing Puller: Wiper arm puller adopts linkage bearings and ball bearings with a T-shaped handle, which allows you to freely adjust the bolts on the tapered spline to choose the suitable hook opening according to your needs. And the heavy-duty thread design makes the wiper puller force distribution more even and improves the working efficiency!
- 🏮 Easily Remove: The windshield wiper arm removal tool clamp the bottom of the wiper arm through the bottom hook port, rotate the handle against the wiper arm, the wiper arm will be clamped up, clever leverage principle to help you easily remove wiper arm.
- 🏮 Wider Application: The wiper repair tool jaws have a maximum opening of 30mm/1.18inch, a minimum opening of 6mm/0.23inch, an overall height of 5.25 inch, and a bolt length of 4.1 inch. The package contains one piece of wiper arm puller and one piece of wiper arm remover, which fully meets your daily maintenance use!
- 🏮 Easy to Use: Clamp the bottom jaws of the wiper arm removal tool on the wiper arm, turn the upper conical knob clockwise, tighten the knob, then turn the small wire rod above the knob clockwise, the wiper arm is completely loosened and then rotate the conical knob counterclockwise, and the wiper arm will be easily removed.
- Professional Design:This OTUAYAUTO Puller designed for professionally dual-purpose use
- Purpose: Easy and safely to remove the stuck on the rear wiper arm, use to remove battery terminal clamp without damage to cause battery post
- Parameter: Jaw opening: 1/16" - 1-1/16" (6-28mm); Outer diameter:1-7/8" (48mm)
- Function: Tighten knurled cone to force jaws under the cable clamp. Also removes bolted on windshield wiper arms that fit over a tapered spline
- Service: If there are any quality problems with the product, OTUAYAUTO is willing to provide you with a solution
- Best Automotive Wiper Arm Puller : Designed for professionals dual-purpose usage to remove battery terminal clamp without damage to battery post，The puller screw pad is designed to fit the top of the spline post for easy pulling. Windshield Wiper Removal Tool is also can be used to remove bolted-on windshield wiper arms that fit over a tapered spline.
- There are two wiper arm are available, One is the fixed type and the other is a Bar and ball bearing with rotating mechanism. The windshield wiper removal tool will help you to remove the wiper arm easily and not damage the wiper arm or hood fairing during disassembly.
- Place the wiper arm puller tool foot to be fastened securely to the wiper arm, and then clamp turn center screw or tighten the strong screw on the wiper shaft to remove the wiper arm.
- Made of 45 # carbon steel, strong metal with special heat treatment process, high hardness, corrosion-resistant forged and heat treated steel jaws, can serve for long time.
- Jaw opening: 1/16" - 1-1/16" (6-28mm); Outer diameter:1-7/8" (48mm)； Package Included: 1 x Wiper Arm and Battery Terminal Bearing Remover Puller Tool & 1 x Wiper Arm Remover(Collar Size: Approx.15.2mm )
- Product Includes: You will receive 1 piece of this carbon steel wiper arm puller, which is a must-have practical tool for your car maintenance.
- Excellent Material: This wiper arm puller is made of good quality carbon steel material, with excellent material selection, high hardness, good gripping ability, reliable and sturdy. It is not easy to wear or deform and can be used for a long time.
- Special Design: This vehicle windscreen arm puller uses a large button, and the opening of the hook can be adjusted according to different usage conditions, and it can be easily loosened without any tools. And the nozzle length can be adjusted by twisting.
- Easy to Use: Our windshield wiper arm puller is reasonably designed and finely manufactured. The mover can be placed on the wiper arm and can be easily moved, which is convenient and simple.
- Practical Tool: In the case that your wiper is severely worn or can no longer be used, this carbon steel wiper arm puller can help you replace it quickly and conveniently without damaging your car wiper arm cover or your car, bringing you a better experience.
- Removes Battery Terminals and Bolted on Wiper Arms.
- A dual-purpose puller.
- Easily removes stuck battery terminals.
- Turn center screw to lift clamp off terminal.
- Also removes bolted on windshield wiper arms that fit over a tapered spline.
- 🏮Superior Puller Tool: The wiper arm removal tool we are designed with heavy-duty craftsmanship, made of high hardness carbon steel, with superior high temperature resistance and anti-rust excellent performance, which can withstand the working environment under high pressure, providing you with a reliable automotive repair tool!
- 🏮Perfect Bearing Puller: Wiper arm puller adopts linkage bearings and ball bearings with a T-shaped handle, which allows you to freely adjust the bolts on the tapered spline to choose the suitable hook opening according to your needs. And the heavy-duty thread design makes the wiper puller force distribution more even and improves the working efficiency!
- 🏮Easily Remove Wiper Arm: Our finely crafted windshield wiper arm removal tool has a wide range of uses and can easily remove and repair your wiper arm, making sure that it won't damage your car body. Whether you are a personal car owner or a professional mechanic, our car wiper arm removal tool can meet your needs and make your work more efficient and convenient.
- 🏮Wider Application: The wiper repair tool jaws have a maximum opening of 30mm/1.18inch, a minimum opening of 6mm/0.23inch, an overall height of 5.25 inch, and a bolt length of 4.1 inch. The package contains one piece of wiper arm puller and one piece of wiper arm remover, which fully meets your daily maintenance use!
- 🏮Economical and Practical: Each of our windshield replacement tools are rigorously tested and inspected. Therefore, you don't have to spend a lot of money to buy them from dealers, and the car battery removal tool have a long service life, which reduces your replacement cost, making it a perfect car accessories!
- 【Hassle-Free】Features spring-loaded sharp jaws and self-centering T-handle for effortless operation, simplifying the removal of stuck battery terminals and bolted-on windshield wiper arms with tapered splines.
- 【Damage-Proof】Ensures precise removal of battery terminals and wiper arms, preventing damage to the battery or windshield during the disassembly process, while ensuring operational safety.
- 【Versatile Fit】With an adjustable jaw opening range of 6-43 mm, this tool is suitable for various tasks including battery terminals, windshield wiper arms, small bearings, gears, and corroded bushings or washers.
- 【Built to Last】Constructed from durable carbon steel, it can withstand high levels of stress, ensuring long-term use without easily succumbing to damage.
- 【12+6 Month】Durable products backed by an extraordinary 12+6 months warranty.
- ✅ Automotive Wiper Arm Puller: Designed for dual-purpose use by professionals to remove battery terminal clamps without damaging battery posts. The puller screw pad fits securely on top of spline posts for easy removal.
- ✅ Windshield Wiper Removal Tool: Effectively removes bolted-on windshield wiper arms that fit over tapered splines. Prevents damage to wiper arms or hood fairings during disassembly.
- ✅ Two Wiper Arm Types: Includes fixed and bar-and-ball bearing with a rotating mechanism. Simplifies wiper arm removal with precision and care.
- ✅ Easy to Use: Securely fasten the wiper arm puller tool foot to the wiper arm, then tighten the center screw or strong screw on the wiper shaft for effortless removal.
- ✅ Durable Construction: Made from 45# carbon steel with a special heat treatment process for high hardness and corrosion resistance. Features forged and heat-treated steel jaws for long-lasting durability.
- 【Application】：Wiper arm puller remove tool can remove bolted-on windshield wiper arms that fit over a tapered spline.
- 【Multifunction】: Wiper arm puller remove tool can usage to remove battery terminal clamp without damage to battery post.It fit for many cars and light trucks and also be used for removing over tight some alternator bearings.
- 【Easy to Use】：Fix the wiper arm puller tool base firmly on the wiper arm, tighten the knurled cone to force the claw under the cable clamp, and turn the central screw to lift the claw from the terminal to remove the wiper arm.
- 【Great Material】: Made of 45 # carbon steel, strong metal with special heat treatment process, high hardness, corrosion-resistant forged and heat treated steel jaws.Jaw opening: 1/16" - 1-1/16" (6-28mm); Outer diameter:1-7/8" (48mm).
- 【Packaging and Service】：1 x Wiper arm puller tool, 1 x Windshield wiper arm removal tool.We offer 12 months warranty.
- 【Remove Windscreen Wiper Quickly &Efficiently 】— Operating with a 1/2-inch(13.2mm) wrench to save effort instead of rotating by hand.
- 【Wide Application】— Contained two radius design hook couples with different widths to cope with more situations
- 【Operating Safely & Simply】—With durable jaws and wieldy wing nuts that ensure a perfect grip making the whole process safer. Simple but efficient design, constructed of higher quality, sturdy, and durable special steel for strengthened use.
- 【Less is More 】— Available for most models of the common brands, purchase the right tool to save your money and time without doing trial and error.
- 【 Original Patented 】— Designed and manufactured in Taiwan with premium quality. Please identify FIRSTINFO Adjustable Wiper Arm Remover Tool with a patent authentication. We provide you this quality assurance tool with 12+10 months after-sales warranty (10 months warranty by the register) support. Help you to achieve a satisfactory shopping experience.
SEOCONTENT-START
Customer Outreach PO Box 8338 product.safety@altec.com Phone 1-877-GO ALTEC Saint Joseph, MO 64508 connect.altec.com/login Facsimile 1-877-659-9929 IMPORTANT SAFETY RECALL This notice applies to your vehicle. Refer to the provided list. NHTSA Safety, FMVSS Compliance, or Emissions Recall Dear Altec Owner, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act. Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM) that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with Altec equipment. Refer to the attached documentation that follows this letter. If you have additional questions, please contact your Altec Account Manager. You may also contact the OEM using the contact information provided in the attached recall notice. For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov. If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice. We appreciate your assistance in following this action in the interest of your safety and continued satisfaction with Altec products. Thank you for your immediate attention on this important matter. Page 1 of 1 Component/Supplier Recall CSR 541 Windshield Wiper Arm (Ford 22S26 — NHTSA 22V250) Units Affected: Certain 2020 through 2022 model year Ford and Lincoln vehicles built from August 1, 2020 through October 20, 2021. Verify your unit is affected by reviewing the attached list or accessing Altec Connect. Background: Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the machine. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle with the VIN shown in the attached list. Refer to the included communication from Ford for more information. Customer Action: Ford does not currently have parts for this repair. Ford will contact you again, by mail, when parts are available. Requirements: Altec is not able to perform this repair. The work must be completed by an authorized Ford dealer. Completion and Warranty: This repair is not covered under the Altec Warranty Policy. Altec Contact Info: Altec Connect: connect.altec.com/login Phone: 1-877-GO ALTEC (1-877-462-5832) | Options: 1 – Parts; 2 – Shop Service; 3 – Mobile Service; 4 – Technical Support; 5 – Global Rental Service Request; 6 – Chassis Repair Released: July 1, 2022 Altec Use Only Inspection labor 0 hr Repair labor 0 hr Account # NA Travel Not included NHTSA code NA Prime fail P/N NA Doc ref NA Altec Use Only Description Part No. Qty Warranty NA NA NA NA
SEOCONTENT-END
Last update on 2025-04-19 / Affiliate links / Images from Amazon Product Advertising API
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