SYNC Gen 4 – Loss Of Bluetooth Pairing After A Key Cycle – 2021-2022 Ford & Lincoln

NHTSA ID Number: 10210804

Manufacturer Communication Number: SSM 50715

Summary

Some 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a loss of Bluetooth pairing after a key cycle after accessory protocol interface module (APIM) replacement and programming or a software update. This may be due to APIM software. To correct the concern: 1. Perform master reset via settings > general settings > reset > master reset. 2. Make sure customer device is up to date. 3. Reboot customer device. For claiming, use causal part -14G670- and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

 


Ford & Lincoln
Ford & Lincoln

 


APPLICABLE VEHICLES

2021 – 2022 CAR: DQ CD539N EDGE
2021 – 2022 TRUCK: FD P702N F150
2021 – 2022 CAR: D9 U540N MKX
2021 – 2022 CAR: GW CX727N C-EV

 


9 Affected Products

Vehicles

MAKE MODEL YEAR
FORD EDGE 2021-2022
FORD F-150 2021-2022
FORD MUSTANG MACH E 2021-2022
LINCOLN MKX 2021
LINCOLN NAUTILUS 2021-2022

 


1 Associated Document

Manufacturer Communications

SSM 50715 – 2021-2022 Mustang Mach-E/F-150/Edge/Nautilus – SYNC Gen 4 – Loss Of Bluetooth Pairing After A Key Cycle

https://www.nhtsa.gov/recalls?nhtsaId=10210804

MC-10210804-0001.pdf 117.505KB

MC-10210804-0001

 


 

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Esinkin Wireless Audio Receiver for Music Streaming Sound System Works with Smart Phones, Tablets and Car, Wireless Adapter for Speakers
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Last update on 2022-11-15 / Affiliate links / Images from Amazon Product Advertising API

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