SYNC Gen 4 - Loss Of Bluetooth Pairing After A Key Cycle

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NHTSA ID Number: 10210804

Manufacturer Communication Number: SSM 50715

Summary

Some 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a loss of Bluetooth pairing after a key cycle after accessory protocol interface module (APIM) replacement and programming or a software update. This may be due to APIM software. To correct the concern: 1. Perform master reset via settings > general settings > reset > master reset. 2. Make sure customer device is up to date. 3. Reboot customer device. For claiming, use causal part -14G670- and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

APPLICABLE VEHICLES

2021 – 2022 CAR: DQ CD539N EDGE
2021 – 2022 TRUCK: FD P702N F150
2021 – 2022 CAR: D9 U540N MKX
2021 – 2022 CAR: GW CX727N C-EV

9 Affected Products

Vehicles

MAKE	MODEL	YEAR

FORD	EDGE	2021-2022
FORD	F-150	2021-2022
FORD	MUSTANG MACH E	2021-2022
LINCOLN	MKX	2021
LINCOLN	NAUTILUS	2021-2022

1 Associated Document

Manufacturer Communications

SSM 50715 – 2021-2022 Mustang Mach-E/F-150/Edge/Nautilus – SYNC Gen 4 – Loss Of Bluetooth Pairing After A Key Cycle

https://www.nhtsa.gov/recalls?nhtsaId=10210804

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Wireless range: Indoors(without obstacles) connect rang up 30-40 ft (10-12 m).
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esinkin Wireless Audio Receiver for Music Streaming Sound System Works with Smart Phones, Tablets and Car, Wireless Adapter for Speakers

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Golvery Upgraded Bluetooth 5.3 Receiver for Speaker, Wireless Audio Adapter for Home Audio Car Stereo with 3.5mm RCA Jack, 20 Hours Playtime, Dual Connection to 2 Phones, Easy Control ON/OFF Slider

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Last update on 2024-06-18 / Affiliate links / Images from Amazon Product Advertising API

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SYNC Gen 4 – Loss Of Bluetooth Pairing After A Key Cycle – 2021-2022 Ford & Lincoln

Summary

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