Doors Intermittently Unable To Lock/Unlock And/Or Difficult To Open In Freezing Temperatures – 2018-2021 Ford Expedition & 2020-2021 Explorer

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NHTSA ID Number: 10209028

Manufacturer Communication Number: SSM 50571

Summary

Some 2018-2021 Expedition and 2020-2021 Explorer vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to water entering the interior door latch lock indicator cable assembly. To resolve the condition, replace the affected latch and cable assembly per Workshop Manual (WSM), Section 501-14. Use the latest level service parts only.

 


APPLICABLE VEHICLES

2020 – 2021 CAR: TW U625N EXPLORER
2018 – 2021 TRUCK: B8 U553N EXPEDITION

 


6 Affected Products

Vehicles

MAKEMODELYEAR
FORDeBayEXPEDITION2018-2021
FORDeBayEXPLORER2020-2021

 


1 Associated Document

Manufacturer Communications

SSM 50571 – 2018-2021 Expedition And 2020-2021 Explorer – Doors Intermittently Unable To Lock/Unlock And/Or Difficult To Open In Freezing Temperatures

MC-10209028-0001.pdf 28.925KB

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NHTSA ID Number: 10208340

Manufacturer Communication Number: SSM 50543

Summary

Some 2021-2022 F-150 vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to moisture from rain/snow entering the interior door latch lock indicator cable assembly. An updated interior door handle cable and door latch lock indicator cable assembly (front right side-15221A00 / front left side-15221A01; rear right side-1640180 / rear left side-1640181 ) has been released to prevent moisture intrusion. If this condition is experienced in freezing temperatures, the interior door handle cable and door latch lock indicator cable assembly should only be replaced, not the latch assembly. Refer to Workshop Manual (WSM), Section 501-14. For claiming, use causal part: 15221A00, 15221A01, 1640180, or 1640181 and applicable labor operations in Section 12 of the Service Labor Time Standards (SLTS) Manual.

 

1 Associated Document

Manufacturer Communications

SSM 50543 – 2021-2022 F-150 – Doors Intermittently Unable To Lock/Unlock And/Or Difficult To Open In Freezing Temperatures

MC-10208340-0001.pdf 29.598KB

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Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API


 

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