IPC With 4.2 Inch Screen – Eco-Coach Feature Erratic Or Missing And/Or Transmission Temperature Gauge Inaccurate – 2021 Ford F-150

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NHTSA ID Number: 10211710

Manufacturer Communication Number: TSB 22-2154

Summary

This article supersedes TSB 22-2050 to update the Issue and Action. Some 2021 F-150 vehicles equipped with a low-level instrument panel cluster (IPC) which has a 4.2-inch display may experience erratic operation of the Eco-Coach feature, or this feature may be missing and/or the transmission temperature gauge reading inaccurate. This may be due to software parameters in the IPC. To correct the condition, follow the Service Procedure to reprogram the IPC. NOTE: The IPC software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the SYNC 4 screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the IPC has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.

 


This bulletin supersedes 22-2050.

 

Model:

Ford

2021 F-150

 

Summary

This article supersedes TSB 22-2050 to update the Issue and Action.

 

Issue: Some 2021 F-150 vehicles equipped with a low-level instrument panel cluster (IPC) which has a 4.2-inch display may experience erratic operation of the Eco-Coach feature or this feature may be missing and/or the transmission temperature gauge reading inaccurate. This may be due to software parameters in the IPC. To correct the condition, follow the Service Procedure to reprogram the IPC.

NOTE: The IPC software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the SYNC 4 screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the IPC has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.

 

Action: Follow the Service Procedure to correct the condition if the vehicle meets all of the following criteria:

 

  • Low-level IPC which has a 4.2-inch display
  • One or more of the following customer symptoms:
    • Eco-Coach feature erratic operation or the feature is missing

 

Service Procedure

1. Check the IPC for software updates using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. Is there a software update available for the IPC?

(1). Yes – proceed to Step 2.

(2). No – this article does not apply. Refer to Workshop Manual (WSM), Section 413-01 for normal diagnostics.

2. Connect a battery charger to the 12v battery.

3. Download and run the IPC – Instrument Panel Cluster (IPC) Software Update app.

(1). IPC programing could take up to 1.5 hours, however no technician interaction is needed during programming.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
FORD F-150 2021

 


1 Associated Document

Manufacturer Communications

MC-10211710-0001.pdf 63.076KB

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NHTSA ID Number: 10208820

Manufacturer Communication Number: TSB 22-2050

Summary

Some 2021 F-150 vehicles equipped with a low-level instrument panel cluster (IPC) which has a 4.2-inch display and built on or before 07-Oct-2021 may experience erratic operation of the Eco-Coach display, or this feature may be missing from the IPC menu. This may be due to software parameters in the IPC. To correct the condition, follow the Service Procedure to reprogram the IPC.

 

1 Associated Document

Manufacturer Communications

MC-10208820-0001.pdf 61.481KB

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Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay and VCMM)
  X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / Ford Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay, VMM and VCMM hardware devices only. The complete factory Ford Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present Ford, Lincoln and Mercury vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

Ford J2534 Diagnostic Software (FJDS) / Ford Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present Ford, Lincoln and Mercury module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present Ford and Lincoln vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.

IPC With 4.2 Inch Screen - Eco-Coach Feature Erratic Or Missing And/Or Transmission Temperature Gauge Inaccurate - 2021 Ford F-150 | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
IPC With 4.2 Inch Screen - Eco-Coach Feature Erratic Or Missing And/Or Transmission Temperature Gauge Inaccurate - 2021 Ford F-150 | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
IPC With 4.2 Inch Screen - Eco-Coach Feature Erratic Or Missing And/Or Transmission Temperature Gauge Inaccurate - 2021 Ford F-150 | small light CarDAQ-Plus
IPC With 4.2 Inch Screen - Eco-Coach Feature Erratic Or Missing And/Or Transmission Temperature Gauge Inaccurate - 2021 Ford F-150 | small light CarDAQ-M
IPC With 4.2 Inch Screen - Eco-Coach Feature Erratic Or Missing And/Or Transmission Temperature Gauge Inaccurate - 2021 Ford F-150 | small light VSI J2534 ECU Reprogrammer
IPC With 4.2 Inch Screen - Eco-Coach Feature Erratic Or Missing And/Or Transmission Temperature Gauge Inaccurate - 2021 Ford F-150 | small light

Mongoose-Plus J2534

IPC With 4.2 Inch Screen - Eco-Coach Feature Erratic Or Missing And/Or Transmission Temperature Gauge Inaccurate - 2021 Ford F-150 | small light

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

IPC With 4.2 Inch Screen - Eco-Coach Feature Erratic Or Missing And/Or Transmission Temperature Gauge Inaccurate - 2021 Ford F-150 | small light

RAP2 OEM J2534 Remote Reprogramming Tool

IPC With 4.2 Inch Screen - Eco-Coach Feature Erratic Or Missing And/Or Transmission Temperature Gauge Inaccurate - 2021 Ford F-150 | small light

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

IPC With 4.2 Inch Screen - Eco-Coach Feature Erratic Or Missing And/Or Transmission Temperature Gauge Inaccurate - 2021 Ford F-150 | small light

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

IPC With 4.2 Inch Screen - Eco-Coach Feature Erratic Or Missing And/Or Transmission Temperature Gauge Inaccurate - 2021 Ford F-150 | small light

GODIAG J2534

 


Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 


 

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Last update on 2024-05-17 / Affiliate links / Images from Amazon Product Advertising API

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