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| TSB 14-0073 | AIR CONDITIONING (A/C) COMPRESSOR NOISE HEARD INSIDE THE VEHICLE CABIN |
FORD : | 2013-2014 C-MAX |
ISSUE:
Some 2013-2014 C-MAX vehicles may exhibit a customer concern of excessive A/C compressor noise heard inside the vehicle cabin, especially at vehicle speeds 65 Km/h (40 MPH) and below.
ACTION:
Follow the Service Procedure steps to improve the condition.
SERVICE PROCEDURE
The following procedure will reduce the noise level inside the vehicle cabin. Some amount of A/C compressor noise will continue to be present after performing this procedure and should be considered characteristic.
- Replace the right front fender splash shield with a revised part that is equipped with enhanced sound insulation material. Refer to Workshop Manual (WSM), Section 501-02.
- Reprogram the powertrain control module (PCM) to the latest calibration using IDS or Ford J2534 release 89.02 and higher. Calibration files may also be obtained at www.motorcraft.com.
| DM5Z-16102-B | Right Front Fender Splash Shield |
| OPERATION | DESCRIPTION | TIME |
|---|---|---|
| 140073A | 2013-2014 C-MAX: Replace The Right Side Fender Splash Shield And Reprogram The PCM And Appropriate Modules: Includes Time To Clear Codes (Do Not Use With Any Other Labor Operations) | 0.7 Hr. |
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 19703 | 04 |
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Service Information & Reprogramming
Software necessary to program electronic modules to the latest calibration level, perform module initialization (PATS), and set Programmable Parameters on Ford, Lincoln and Mercury vehicles.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
- Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
- Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device 
using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
