Slow Front Door Glass Operation, Stops Midway, Bounces Back – 2013-2014 Ford Escape

TSB 14-0111

FRONT DOOR GLASS – SLOW OPERATION/STOPS MIDWAY/BOUNCE BACK

 

FORD:

2013-2014 Escape

 

This article supersedes TSB 13-5-23 to remove the production fix date, update the vehicle model years, Service Procedure and Part List.

 

ISSUE:

Some 2013-2014 Escape vehicles may exhibit a concern of slow front door glass operation, front door glass stops midway when going up, or front door glass bounces back when going up, typically worse in cold ambient conditions.

 

ACTION:

Follow the Service Procedure steps to correct the condition.

 

SERVICE PROCEDURE

1. Remove the front window glass on the affected door(s). Refer to Workshop Manual (WSM), Section 501-11.

2. Determine the build date of the vehicle.
   1. If the vehicle was built on or before 2/4/2013 proceed to Step 3.
   2. If the vehicle was built on or after 2/5/2013 perform only Step 6.

3. Locate the part number on the window regulator. Is the suffix AG or higher. (Figure 1)
   
   Figure 1 – 14-0111
   1. Yes – proceed to Step 4.
   2. No – replace the window regulator. Refer to WSM, Section 501-11.

4. Remove and discard the foam patch at the bottom of the front window glass run at the A-pillar.

5. Replace the interior front door lower beltline moulding.

6. Replace the door glass run seal. (Figure 2)
   
   Figure 2 – 14-0111
   1. Remove the existing door glass run and bracket seal.
   2. Make sure the top and bottom of the new glass run seal is properly positioned in the plastic moulding tabs. (Figure 3)
      
      Figure 3 – 14-0111

7. Install the door glass run and bracket.

8. Install the front window glass. Refer to WSM, Section 501-11A.

 

PART NUMBER	PART NAME
CJ5Z-7821456-B	Door Belt Weatherstrip — Right Side
CJ5Z-7821457-B	Door Belt Weatherstrip — Left Side
CJ5Z-99222A00-A	Door Glass Run Seal
CJ5Z-7823201-A	Regulator Assy — Left Side with One Touch Down
CJ5Z-7823200-A	Regulator Assy — Right Side with One Touch Down
CJ5Z-7823201-B	Regulator Assy — Left Side with One Touch Up/Down
CJ5Z-7823200-B	Regulator Assy — Right Side with One Touch Up/Down

 

OPERATION	DESCRIPTION	TIME
140111A	2013-2014 Escape: Replace The Door Glass Run Seal One (1) Front Door (Do Not Use With Any Other Labor Operations)	0.7 Hr.
140111B	2013-2014 Escape: Replace The Door Glass Run Seal Both (2) Front Doors (Do Not Use With Any Other Labor Operations)	1.4 Hrs.
140111C	2013-2014 Escape: Inspect, Replace The Window Regulator, Door Glass Run Seal And Interior Beltline Moulding And Discard Foam Patch If Necessary One (1) Front Door (Do Not Use With Any Other Labor Operations)	0.9 Hr.
140111D	2013-2014 Escape: Inspect, Replace The Window Regulator, Door Glass Run Seal And Interior Beltline Moulding And Discard Foam Patch If Necessary (2) Front Doors (Do Not Use With Any Other Labor Operations)	1.6 Hrs.
140111E	2013-2014 Escape: Inspect And Replace The Window Regulator One (1) Front Door Replace The Door Glass Run Seal And Interior Beltline Moulding And Discard Foam Patch If Necessary Both (2) Front Doors (Do Not Use With Any Other Labor Operations)	0.9 Hr.

 

WARRANTY STATUS

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

 

DEALER CODING

BASIC PART NO.	CONDITION CODE
7823200	42