Missing Keyless Entry Secure Code Card – 2021 Ford Mustang Mach-E

2021 Ford Mustang Mach-E

NHTSA ID Number: 10189582 Manufacturer Communication Number: SSM 49691   Summary Some 2021 Mustang Mach-E vehicles may be missing the keyless entry secure code card. To retrieve the keyless entry code from the body control module (BCM), connect the Ford Diagnostic and repair tool > confirm the VIN > go to toolbox > select BCM  Factory … Read more

Sirius Presets/Audio Settings Not Saving After A Key Cycle – 2021 Ford Mustang Mach-E

2021 Ford Mustang Mach-E

NHTSA ID Number: 10189589 Manufacturer Communication Number: SSM 49673   Summary Some 2021 Mustang Mach-E vehicles may experience a symptom of Sirius presets not saving after a key cycle for additional pages 4-6 or audio settings for tone, balance, speed compensated volume or sound mode not saving after a key cycle. Inform the customer that Ford is … Read more

Alarm Activates When Unlocked Door Opened – Driver Door Does Not Unlock/Open – Door Activation Switch Not Lighting UP – 2021 Ford Mustang Mach-E

2021 Ford Mustang Mach-E

NHTSA ID Number: 10189590 Manufacturer Communication Number: SSM 49676   Summary Some 2021 Mustang Mach-E vehicles may experience a concern of the alarm activating when an unlocked door is opened, the driver door does not unlock/open when pressing the door activation switch, or the door activation switch not lighting up. This may be due to a software … Read more

Android Auto Unable To Wirelessly Connect And/Or Android Phones Rebooting When Connected To The Vehicle Via USB – 2021-2023 Ford

2021 Ford Mustang Mach-E

NHTSA ID Number: 10236023 Manufacturer Communication Number: SSM 51589 Summary Some 2021-2023 F-150/Mustang Mach-E/Edge vehicles may exhibit a concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for … Read more

Check Navigation System Operation Before Delivery to Customer – 2021 Ford Mustang Mach-E

2021 Ford Mustang Mach-E

NHTSA ID Number: 10189563 Manufacturer Communication Number: SSM 49663 Summary 2021 Mustang Mach-E vehicles built on or before 10-Dec-2020, dealers are requested to check navigation system operation before delivery to the customer. To check system operation, open application drawer by tapping the icon with 6 dots on top and middle of the information and entertainment display screen … Read more