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NHTSA ID Number: 10236023
Manufacturer Communication Number: SSM 51589
Summary
Some 2021-2023 F-150/Mustang
Mach-E/Edge vehicles may exhibit a concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for these concerns. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers who’s Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later. The customers service provider should be able to assist customers having difficulty updating their device. This is not a warrantable repair.
9 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
SSM 51589
2021-2023 Edge (CD539N) (DQ)
2021-2023 F-150 (P702) (FD)
2021-2023 Mustang Mach-E (CX727N) (GW)
2021-2023 F-150/Mustang Mach-E/Edge – Android Auto Unable To Wirelessly Connect And/Or Android Phones Rebooting When Connected To The Vehicle Via USB
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NHTSA ID Number: 10189559
Manufacturer Communication Number: SSM 49655
Summary
Some 2021 Mach-E vehicles may exhibit a concern of Android Auto not wirelessly connecting and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers who’s Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later.
1 Associated Document
Manufacturer Communications
SSM 49655: Mach-E Android Auto Not Wirelessly Connecting And/Or Android Phones Rebooting When Connected To The Vehicle Via USB
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NHTSA ID Number: 10189554
Manufacturer Communication Number: SSM 49643
Summary
Some 2021 F-150, Mustang Mach-E, Edge vehicles may exhibit a concern of Android Auto not wirelessly connecting and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for these concerns. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers who’s Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later. The customers service provider should be able to assist customers having difficulty updating their device. This is not a warrantable repair
1 Associated Document
Manufacturer Communications
SSM 49643: 2021 F-150, Mustang Mach-E, Edge – Android Auto Not Wirelessly Connecting And/Or Android Phones Rebooting When Connected To The Vehicle Via USB
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- 6.5" HD+ 90Hz Display with Corning Gorilla Glass 3. / Snapdragon 680 processor.
- 50MP sensor with Quad Pixel Photo Night Vision. / Dolby Atmos and Hi-Res Audio.
- 5,000mAh battery for up to 46 hours of battery life. / 64GB of storage + 1TB more with microSD card. / 4GB RAM, expandable up to 6GB with RAM Boost.
- Carrier: This phone is locked to Tracfone, which means this device can only be used on the Tracfone wireless network. A Tracfone plan is required to activate this device. Activating is easy, upon receipt go to Tracfone Website and select “Activate” and follow the prompts.
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- Display: 6.5 inches, Super AMOLED - 1080 x 2340 pixels
- Memory: 128GB, 6GB RAM - MicroSD, up to 1TB
- Camera: Triple - 50MP(OIS)+ 5MP + 2MP, Selfie - 13 MP
- Platform: Android -- Mediatek Helio G99 -- Octa-core -- Mali-G57 MC2
- Battery: 5000 mAh, non-removable
- Unlocked: Compatible with all major U.S. carriers, including Verizon, AT&T, T-Mobile and other major carriers.
- Super-bright 6.7" display + Bass Boost: Take your entertainment to the next level with a fast-refreshing 120Hz display* and stereo sound with more powerful bass****.
- 50MP** Quad Pixel camera system: Capture sharper photos day or night with 4x the light sensitivity—and share beautiful selfies with a 16MP front camera.
- Superfast 5G performance*****: Unleash your entertainment at 5G speed with the MediaTek Dimensity 6300 chipset and up to 12GB of RAM with RAM Boost.******
- Long-lasting battery + TurboPower charging***: Work and play all day with a 5000mAh battery, then get hours of power in just minutes.
- AT&T Unlocked (Will Not work on CDMA Carrier)
- Immersive 120Hz display* and Dolby Atmos: Watch movies and play games on a fast, fluid 6.6" display backed by multidimensional stereo sound.
- 50MP Quad Pixel camera system**: Capture sharper photos day or night with 4x the light sensitivity—and explore up close using the Macro Vision lens.
- Superfast 5G performance***: Unleash your entertainment at 5G speed with the Snapdragon 4 Gen 1 octa-core processor.
- Massive battery and speedy charging: Work and play nonstop with a long-lasting 5000mAh battery, then fuel up fast with TurboPower.****
- Premium design within reach: Stand out with a stunning look and comfortable feel, including a vegan leather back cover that’s soft to the touch and fingerprint resistant.
- MOVE IT. REMOVE IT. IMPROVE IT: Take a great pic, then make it better using Photo Assist¹ with Galaxy AI,² It gives you suggestions for improving your photo and makes it easier to move, remove or resize objects for post-worthy pics every time.
- NEVER BE LOST IN TRANSLATION AGAIN: Understand text, calls and in-person conversations in another language using real-time translations¹ with Galaxy AI.²
- SLOW-MO MADE SIMPLE: Sometimes you just want to make the moment last longer. Using Instant Slow-Mo¹ with Galaxy AI,² simply tap and hold to replay any video in epic slow motion.
- DO MORE W/ EPIC BATTERY POWER: Do what you love, whether work or play, without worrying about your battery. Galaxy S24 FE intuitively manages your apps to make your charge last longer.⁴.
- CAPTURE HIGHLIGHTS IN LOW LIGHT: Poorly lit portraits? Not anymore. Bring details out of the dark with Night Portrait. Using AI,² your Galaxy S24 FE can analyze and optimize your low-light shots and make them shine.
- Phones are Fully Unlocked.
- 6.1", 1080 x 2340pixels, Infinity-O FHD+ Dynamic AMOLED 2X Display, 3700mAh Battery, Wireless Powershare
- 128GB ROM, 8GB RAM, No SD Card Slot, Qualcomm SM8450 Snapdragon 8 Gen 1 (4 nm), Octa-Core, Adreno 730
- Rear Camera: 50MP, f/1.8 + 10MP, f/2.4 + 12MP, f/2.2, Front Camera: 10 MP, f/2.2, Android 12, One UI 4.1
- CDMA 800/1900, 3G: HSDPA 850/900/1700(AWS)/1900/2100, CDMA2000 1xEV-DO, 4G LTE: 1/2/3/4/5/7/8/12/13/14/18/19/20/25/26/28/29/30/38/39/40/41/46/48/66/71, 5G: 1/3/5/7/8/20/28/38/41/66/71/260/261SA/NSA/Sub6/mmWave - Single SIM
- Compatible with Most GSM and CDMA Carriers like T-Mobile, AT&T, MetroPCS, etc. Will Also work with CDMA Carriers Such as Verizon, Sprint.
Last update on 2025-04-19 / Affiliate links / Images from Amazon Product Advertising API
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