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NHTSA ID Number: 10236023
Manufacturer Communication Number: SSM 51589
Summary
Some 2021-2023 F-150/Mustang
Mach-E/Edge vehicles may exhibit a concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for these concerns. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers who’s Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later. The customers service provider should be able to assist customers having difficulty updating their device. This is not a warrantable repair.
9 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
SSM 51589
2021-2023 Edge (CD539N) (DQ)
2021-2023 F-150 (P702) (FD)
2021-2023 Mustang Mach-E (CX727N) (GW)
2021-2023 F-150/Mustang Mach-E/Edge – Android Auto Unable To Wirelessly Connect And/Or Android Phones Rebooting When Connected To The Vehicle Via USB
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NHTSA ID Number: 10189559
Manufacturer Communication Number: SSM 49655
Summary
Some 2021 Mach-E vehicles may exhibit a concern of Android Auto not wirelessly connecting and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers who’s Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later.
1 Associated Document
Manufacturer Communications
SSM 49655: Mach-E Android Auto Not Wirelessly Connecting And/Or Android Phones Rebooting When Connected To The Vehicle Via USB
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NHTSA ID Number: 10189554
Manufacturer Communication Number: SSM 49643
Summary
Some 2021 F-150, Mustang Mach-E, Edge vehicles may exhibit a concern of Android Auto not wirelessly connecting and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for these concerns. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers who’s Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later. The customers service provider should be able to assist customers having difficulty updating their device. This is not a warrantable repair
1 Associated Document
Manufacturer Communications
SSM 49643: 2021 F-150, Mustang Mach-E, Edge – Android Auto Not Wirelessly Connecting And/Or Android Phones Rebooting When Connected To The Vehicle Via USB
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- 6.5" HD+ 90Hz Display with Corning Gorilla Glass 3. / Snapdragon 680 processor.
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- Unlocked: Compatible with all major U.S. carriers, including Verizon, AT&T, T-Mobile and other major carriers.
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- Phones are Fully Unlocked.
- Display: 6.2" AMOLED display with 120Hz refresh rate and 1300 nits brightness for vivid visuals and smooth scrolling.
- Camera: Rear dual camera system with 64MP main and 12MP ultrawide lenses for stunning photos and videos.
- Memory: 128GB internal storage and 8GB RAM for plenty of apps and files.
- Connectivity: 5G capable with support for GSM, CDMA, and Wi-Fi networks.
- Battery: 4000mAh battery provides all-day power for your daily needs.
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- Equipped with a robust 8-core processor and 256GB of internal storage, the U24 Ultra smartphone meets all your performance and space needs. Running on the latest Android 13 system, it offers a smooth, intuitive user experience that keeps you ahead of the curve.
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- AT&T Unlocked (Will Not work on CDMA Carrier)
- Memory: 128GB 8GB RAM
- Display: 6.6 inches, Dynamic AMOLED 2X w/ Corning Gorilla Glass Victus+, Resolution 1080 x 2340 pixels
- Camera: Triple 50 MP + 10 MP + 12 MP w/ LED flash, auto-HDR, panorama -- Selfie 10 MP
- Platform: Qualcomm SM8450 Snapdragon 8 Gen 1 --Adreno 730 -- Octa-core (Cortex-X2 & Cortex-A710 & Cortex-A510)
- Battery: Li-Ion 3700 mAh, non-removable -- Fast charging 25W -- USB Power Delivery 3.0
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Last update on 2025-05-17 / Affiliate links / Images from Amazon Product Advertising API
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