13B10 – Fuel Economy Customer Satisfaction – 2013 Ford C-MAX Hybrid

August 22, 2013 TO: All U.S.Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 13B10 Certain 2013 C-MAX Hybrid Vehicles Fuel Economy Customer Satisfaction   REASON FOR THIS COMMUNICATION To inform you that Ford Motor Company has made an official announcement concerning a change in the fuel economy labels on C-MAX Hybrid vehicles.  Ford Motor Company … Read more

13B09 – Monroney Label Update – 2013 Ford C-MAX Hybrid

August 20, 2013 TO: All U.S.Ford and Lincoln Dealers SUBJECT: Customer Satisfaction Program 13B09 Certain Unsold 2013 Model Year C-MAX Hybrid Vehicles Monroney Label Update   AFFECTED VEHICLES Certain unsold 2013 Model year C-MAX Hybrid vehicles built at the Michigan Assembly Plant from Job #1 through August 17, 2013.   Affected vehicles are identified in OASIS.  In … Read more