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April 14, 2022 NHTSA CAMPAIGN NUMBER: 22V253000
Steering Column Wiring Too Short
Damaged or separated wiring may result in the steering column not moving as intended in certain crash conditions, increasing the risk of injury in a crash.
NHTSA Campaign Number: 22V253
Manufacturer Ford Motor Company
Components STEERING
Potential Number of Units Affected 19,175
Summary
Ford Motor Company (Ford) is recalling certain 2022 F-150 vehicles. The power-adjustable telescoping steering column connector wiring may be too short. Wiring that is too short can become damaged or separate if the adjustable steering column is extended all the way.
Remedy
Dealers will inspect the steering column wiring harness and repair the wiring, as necessary, free of charge. Interim owner notification letters informing owners of the safety risk, were mailed on May 9, 2022. Owner notification letters were mailed July 28, 2022. Remedy parts are expected to be available by the end of July, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 22S24.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
April 19, 2022
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD
Safety Recall 22S24
Certain 2022 Model Year F-150 Vehicles Equipped with Power Adjustable Steering
Column – Deployable Column Connector Wiring Harness Takeout Length Inspection
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| F-150 | 2022 | Dearborn Truck | September 14, 2021 through February 25, 2022 |
| Kansas City | October 22, 2021 through February 24, 2022 |
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles equipped with a power adjustable steering column (telescopic), the wiring harness takeout for the deployable column Supplemental Restraint System (SRS) connector may be an incorrect length. A wiring takeout that is too short may become damaged and separate from the deployable column SRS connector when the steering column is adjusted outward using the steering column control switch. A damaged or disconnected deployable column SRS connector will illuminate the airbag warning indicator and prevent the collapsible steering column feature from operating properly during certain crash conditions, increasing the risk of injury.
SERVICE ACTION
Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect the deployable column SRS connector wiring takeout for the correct length. If the length is determined to be too short, a new wiring pigtail is to be installed and the steering column deployable column SRS connector inspected for damage. This service must be performed on all affected vehicles at no charge to the vehicle owner.
NOTE: Parts are currently not available in sufficient quantities to repair all vehicles. Part orders can be requested through the Special Service Support Center (SSSC) using the SSSC link at the bottom of the OASIS VIN report screen to repair vehicles that meet the following criteria only:
- Affected customer vehicles that arrive at your dealership.
- New in-stock vehicles with a signed sales contract.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters are expected to be mailed the week of May 9, 2022. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
SOLD VEHICLES
- Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable once parts become available. Owners can continue to safely drive their vehicles. To reduce the likelihood of wiring damage, owners should refrain from adjusting their steering column outward until the vehicle can be inspected. If the airbag warning indicator illuminates, owners should schedule a repair.
- Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Inspect all affected units in your new vehicle inventory before delivery. Due to a limited quantity of repair parts, the initial repair of in stock units will be limited to vehicles with a signed sales contract.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OWNER REFUNDS
- This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle.
- Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 481216251.
- Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed.
- Refunds will only be provided for the cost associated with the repair of the deployable column SRS connector wiring.
RENTAL VEHICLES
Dealers are pre-approved for up to 1 day for a rental vehicle if the inspection determines a wiring repair is necessary. Follow Extended Service Plan (ESP) guidelines for dollar amounts. Rentals will only be reimbursed for the day(s) the vehicle is at the dealership for part replacement. Prior approval for more than 1 rental day is required from the SSSC. Contact the SSSC via the SSSC Web Contact Site for consideration and approval if appropriate.
PARTS REQUIREMENTS
| Part Number | Description | Order Quantity |
| BU2Z-14S411-BPB | Wiring Pigtail Kit | 1
(If Required) |
| Part Number | Description | Order Quantity |
| Obtain Locally (If Required) | Wire Harness Felt Tape*
Coroplast 8510 or Equivalent – Tape Specification: ESKU5T-1A303-AA (B10Y21) |
MISC. OTHER
(If Required) |
| Rosin Core Solder |
CERTAIN 2022 MODEL YEAR F-150 VEHICLES EQUIPPED WITH POWER ADJUSTABLE STEERING COLUMN — DEPLOYABLE COLUMN CONNECTOR WIRING HARNESS TAKEOUT LENGTH INSPECTION
INSPECTION PROCEDURE
NOTICE: DO NOT extend/telescope the steering column as this could damage the column and/or the deployable column Supplemental Restraint System (SRS) connector and wiring harness takeout.
1. Adjust the steering wheel in the lowest and most inward position.
2. Release the tabs and disconnect the gap hider from the upper steering column shroud. See Figure 1.
3. Lift the gap hider up and inspect the deployable column wiring harness takeout for a tight condition, indicating potential strain on the wires going into the SRS connector C2360, and inspect C2360 for damage. See Figures 2 and 3.
– Does the deployable column wiring harness takeout exhibit a tight condition as shown in the ‘Does Not Pass’ image of Figure 3 or is C2360 visibly damaged?
YES – Does not pass inspection. Proceed to the SERVICE PROCEDURE. (Page 3)
NO – Passes preliminary inspection. Proceed to Step 4.
NOTE: Deployable column wiring harness takeout and C2360 shown from the side with steering column shrouds off for clarity.
4. Being cautious not to potentially cause strain on the deployable column wiring harness takeout or damage C2360, gradually extend/telescope the steering column to the full outward position while watching carefully the takeout for signs of a tight condition.
– Has the deployable column wiring harness takeout developed a tight condition as shown in the ‘Does Not Pass’ image of Figure 3?
YES – Does not pass secondary inspection. Proceed to the SERVICE PROCEDURE.
NO – Passes secondary inspection. Reinstall the gap hider by reversing the removal procedure.
See Figure 1. No further action is required. The Safety recall is complete.
SERVICE PROCEDURE
NOTICE: DO NOT extend/telescope the steering column as this could damage the column and/or the deployable column SRS connector and wiring harness takeout.
1. Remove the steering column shrouds. Please follow the Workshop Manual (WSM) procedures, in Section 501-05.
WARNING: Incorrect repair techniques or actions can cause an accidental Supplemental Restraint System (SRS) deployment. Never compromise or depart from these instructions. Failure to precisely follow all instructions could result in serious personal injury from an accidental deployment.
WARNING: Before beginning any service procedure in this manual, refer to health and safety warnings in section 100-00 General Information. Failure to follow this instruction may result in serious personal injury.
2. Turn the vehicle ignition to the ON position. Check if the airbag warning indicator is on in the instrument panel to determine if a SRS fault is present. Follow the appropriate depower method within WSM section 501-20B to depower the SRS system.
3. Disconnect C2360 and cut the wires as close as possible to the back of the connector to preserve the maximum wiring harness takeout length. See Figure 4.
4. Inspect the male side (steering column side) of C2360 for any sign of damage. See Figure 5.
– Is the male side of C2360 damaged?
YES – Does not pass inspection. Special Service Support Center (SSSC) approval is required for steering column assembly replacement. Capture and submit clear photo(s) to the SSSC showing the damage to the male side of C2360. If approved, the steering column will be replaced later within this procedure. Proceed to Step 5.
NO – Passes inspection. Proceed to Step 5.
NOTE: Male side of C2360 shown for clarity. This connector exhibits no signs of damage.
NOTE: DO NOT remove the fir tree (black portion of the modular harness retainer) from the steering column as it is one time use only. The black fir tree can be separated from the white taped on portion of the modular harness retainer so the fir tree does not have to be replaced.
5. Depress the tab on the modular harness retainer fir tree and release the main wire harness from the steering column. See Figure 6.
6. Carefully remove and discard the tape from the harness takeout circuits all the way to the main wire harness. See Figure 7.
NOTE: Obtain one BU2Z-14S411-BPB wiring pigtail kit. Discard the butt splices included in the kit as they are not used in this procedure.
7. Strip the insulation from the harness takeout circuits to expose 12 mm (0.47 in) of wire and place the heat shrink tubes on both circuits. See Figure 8.
8. Remove and discard the sticker on the new pigtail. See Figure 9.
9. Using a marker, mark the entire length of the wire located in cavity one. See Figure 10.
NOTICE: To prevent damage to the pigtail connector terminals/terminal crimps, DO NOT hold the pigtail connector while twisting the circuits.
10. Using one hand, hold/pinch the wires at the back of the pigtail connector to prevent stress on terminals during the twisting process. Using your other hand, twist the circuits together so there are a MINIMUM of 4 crossovers every 50 mm (2 in) for 200 mm (7.9 in). 16 crossovers minimum required. Extra twists/crossovers are acceptable. See Figure 11.
11. Strip the insulation from the new pigtail circuits to expose 20 mm (0.8 in) of wire. See Figure 12.
12. Splice in the new pigtail to the harness takeout by matching the previously marked wire from cavity one of the pigtail to the WH-GN wire of the harness takeout and by matching the wire from cavity two of the pigtail to the other harness takeout circuit. Follow the recommended wiring splice procedures using the soldering method 2 in Section 5 of the Wiring Diagram. See Figure 13.
NOTE: Use caution to ensure no solder drips onto the vehicle carpet or trim.
13. Position the heat shrink tubes over the solder joints making sure the joints are located in the middle of the tubes. Evenly heat up the heat shrink tubes until the heat shrink tube sealant bubbles out of both ends. See Figure 14.
14. After the heat shrink tubes have cooled off, carefully twist the two harness takeout wires together in the area not previously twisted with a MINIMUM of 3 crossovers. See Figure 15.
15. Align and wrap the repaired wires in Coroplast 8510 Wire Harness Felt Tape or equivalent from the branch point on the main wire harness to 10 mm (0.4 in) from the back of C2360 using a 35% overlap on the new tape wrap. See Figure 16.
16. Measure 115 mm (4.5 in) from the back of C2360 and mark the wiring harness takeout tape using an appropriate marker. This mark will be the new wiring harness takeout point for reassembly.
See Figure 17.
17. From the previous mark made on the harness takeout tape, align and wrap the harness takeout to the main wire harness on the OUTSIDE of the scroll tube using Coroplast 8510 Wire Harness Felt Tape or equivalent. The splices MUST be located on the opposite side of the main wire harness modular retainer. The branch point MUST be located on the scroll tube and CANNOT be located beyond the left wing of the main wire harness modular retainer. See Figures 18 and 19.
NOTE: The scroll tube is the rigid plastic tube, located under the main wire harness tape. The main wire harness bundle passes through the scroll tube. The main wire harness modular retainer is taped to the scroll tube.
NOTE: Section view diagram shown for clarity.
NOTICE: If the steering column replacement is required, and has been authorized by the SSSC, do not continue with this procedure until a new steering column has been installed to prevent damage to the new wiring pigtail C2360.
18. Per Step 4 earlier in this procedure, is the steering column replacement required and approved by the SSSC?
YES – Replace the Steering Column. Please follow the WSM procedures, in Section 211-04 then proceed to Step 19.
NO – Proceed to Step 19.
19. Re-engage the main wire harness modular retainer to the steering column and reconnect C2360.
See Figure 20.
20. Follow the appropriate repower method within WSM section 501-20B to repower the SRS system.
NOTE: If the steering column assembly was not replaced, cycle the steering column in all directions to ensure there are no unintended soft stops.
- Confirm there is nothing obstructing the motion of the steering column.
- Press and hold the steering column control until the steering column stops moving.
- Press the steering column control again.
NOTE: The steering column may start to move again.
- When the steering column stops, continue holding the control for a few seconds.
- Repeat for each direction, as necessary.
21. Reinstall the steering column shrouds and the gap hider. Please follow the WSM procedures, in Section 501-05.
22. If a SRS diagnostic trouble code (DTC) was present prior to performing this service procedure, use Ford Diagnostic Repair System (FDRS) to check and clear DTCs.
IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.
Chronology :
February – April 2022
On February 17, 2022, an issue pertaining to damaged or separated squib connector wires in the deployable steering column was brought to Ford’s Critical Concern Review Group for review. Analysis of field data had identified reports related to airbag warning lights associated with damaged squib connectors and wiring.
Several reports contained technician comments indicating that wiring repairs were performed to correct the condition using a new pigtail harness & connector.
CCRG observed an increase in rate of reports during the March timeframe. As of April 5, 2022, there have been 69 warranty reports related to this condition.
A field action was approved by Ford’s Field Review Committee on April 7, 2022.
Ford is not aware of any reports of accident or injury related to this condition.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| FORD | F-150 | 2022 |
8 Associated Documents
Recall Acknowledgement
RCAK-22V253-6283.pdf 645.209KB
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Defect Notice 573 Report
RCLRPT-22V253-2863.PDF 215.206KB
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Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S24 Certain 2022 Model Year F-150 Vehicles Equipped with Power Adjustable Steering Column – Deployable Column Connector Wiring Harness Takeout Length Inspection
RCMN-22V253-2797.pdf 2809.369KB
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ISSUED Interim Owner Notification Letter(Part 577)
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ISSUED Owner Notification Letter(Part 577) (parts available)
RCONL-22V253-1668.pdf 61.587KB
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Recall Quarterly Report #1, 2022-3
RCLQRT-22V253-0217.PDF 211.133KB
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ISSUED Renotification Notice
RCRN-22V253-9950.pdf 566.926KB
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Recall Quarterly Report #2, 2022-4
RCLQRT-22V253-9553.PDF 211.237KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V253&docType=RCL
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SEOCONTENT-START
May 2022 04841 22S24 NP/DTB122S241 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 1 of 4 A/1/000001/1 © Copyright 2022 Ford Motor Company 771558620775 A/1/000001/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S24 / NHTSA Recall 22V253 2022 F-150 Ford Truck Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, it may be possible that the wiring harness for the collapsible steering column feature may be an incorrect length. What is the risk? Airbag Warning Indicator This may result in the wiring becoming damaged or disconnected if the power adjustable steering column is extended (adjusted outward). Damaged or disconnected wiring will illuminate the airbag warning indicator (shown on the left) and prevent the collapsible steering column feature from operating properly during certain crash conditions, increasing the risk of injury. What will Ford and your dealer do? Ford Motor Company is working closely with its suppliers to produce parts for this repair. When parts become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for an inspection or repair to be completed free of charge (parts and labor). Parts are anticipated to be available by the end of second quarter 2022. What should you do? When parts are available, Ford Motor Company will send a letter to inform you that parts are available and to contact your dealer to schedule an inspection. Ford has not issued instructions to stop driving your vehicle under this safety recall. When parts are available, you should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle. To reduce the likelihood of wiring damage, refrain from extending (adjusting outward) your steering column until the vehicle can be inspected. If your airbag warning indicator illuminates, please contact your dealer to schedule a repair. 04841 22S24 NP/DTB122S241 What should you do? (continued) If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to safercar.gov. Reference NHTSA Safety Recall 22V253. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. COVID-19 (CORONAVIRUS) Ford dealerships have implemented enhanced protocols to ensure both your safety and the safety of dealership employees. This includes specific procedures for cleaning and disinfecting customer vehicles before and after each vehicle is serviced. In most places, vehicle service has been deemed a critical service. Please contact your local dealer to confirm current service hours. For more information on how Ford and your local dealer are working hard to keep you on the road during these challenging times, please visit ford.com/support. Thank you for your attention to this important matter. Ford Customer Service Division © Copyright 2022 Ford Motor Company 2 of 4 A/2/000001/1 3 of 4 A/3/000001/1 04841 22S24 NP/DTB122S241 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Seguridad Aviso de campaña 22S24 / Campaña 22V253 de la NHTSA 2022 F-150 Ford Truck Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad y Tránsito de Vehículos de los EE. UU. Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Es posible que el arnés para la función de la columna de la dirección plegable de su vehículo tenga una longitud incorrecta. ¿Qué riesgo existe? Indicador de alerta de bolsa de aire Esto podría generar daño o la desconexión del cableado, si la columna de la dirección ajustable eléctrica se extiende (se ajusta hacia afuera). Un cableado dañado o desconectado encenderá el indicador de alerta de bolsa de aire (que aparece a la izquierda) e impedirá que la función de la columna de la dirección plegable funcione correctamente durante determinadas condiciones de choque, lo cual aumenta el riesgo de sufrir lesiones. ¿Qué medidas adoptarán Ford y su distribuidor? Ford Motor Company colabora estrechamente con sus proveedores para fabricar las piezas para esta reparación. Cuando las piezas se encuentren disponibles, Ford Motor Company le notificará mediante correo para que programe una cita de servicio con su distribuidor a fin de realizar una inspección o reparación, sin costo alguno (piezas y mano de obra). Se prevé que las piezas estarán disponibles a fines del segundo trimestre de 2022. ¿Qué debe hacer? Cuando las piezas estén disponibles, Ford Motor Company le enviará una carta para informarle la disponibilidad de estas y solicitarle que se comunique con su distribuidor a fin de programar una inspección. Para esta campaña de seguridad, Ford no ha emitido instrucciones de no manejar el vehículo. Cuando las piezas se encuentren disponibles, deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad. Mayo de 2022 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 © Copyright 2022 Ford, División de Servicio al Cliente 771558620775 A/3/000001/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 4 of 4 A/4/000001/1 04841 22S24 NP/DTB122S241 ¿Qué debe hacer? (continuación) A fin de reducir la probabilidad de daño en el cableado, evite extender (ajustar hacia afuera) la columna de la dirección, mientras el vehículo no haya sido inspeccionado. Si se enciende el indicador de alerta de bolsa de aire, comuníquese con su distribuidor para programar una reparación. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Si aun así tiene problemas para reparar su vehículo en un periodo de tiempo razonable o sin costo, puede escribir al Administrador de National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, llamar a la Línea directa de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar safercar.gov. Referencia: Campaña de seguridad 22V253 de la NHTSA. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. COVID-19 (CORONAVIRUS) Los distribuidores Ford han implementado protocolos mejorados con el fin de asegurar tanto su seguridad como la de los empleados de los diferentes distribuidores. Esto incluye procedimientos específicos de limpieza y desinfección antes y después de realizar servicio en cada uno de los vehículos de nuestros clientes. En la mayoría de los lugares, la atención de vehículos se ha considerado un servicio esencial. Póngase en contacto con su distribuidor local para confirmar las horas de servicio actuales. Para obtener más información sobre cómo Ford y su distribuidor local están trabajando arduamente para mantenerlo en las calles durante estos tiempos difíciles, visite ford.com/support. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente © Copyright 2022 Ford, División de Servicio al Cliente
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November, 2022 * * * IMPORTANT SAFETY RECALL REMINDER * * * According to our records, your 2022 F-150 Ford Truck has not had necessary safety recall repairs made. We urge you to have the free repair performed at your local dealership as soon as possible. Recall Number and Description: 22S24 – Power Steering Column Squib Connecter/Wiring What i i Airbag Warning Indicator On your vehicle, it may be possible that the wiring harness for the collapsible steering column feature may be an incorrect length. This may result in the wiring becoming damaged or disconnected if the power adjustable steering column is extended (adjusted outward). Damaged or disconnected wiring will illuminate the airbag warning indicator (shown on the left) and prevent the collapsible steering column feature from operating properly during certain crash conditions, increasing the risk of injury. If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332. If you wish to contact us through the Internet, our address is: ford.com/support. Thank you for your attention to this very important matter. Noviembre de, 2022 * * * RECORDATORIO IMPORTANTE PROGRAMA DE SEGURIDAD * * * SegUR nuestros registros, no se realizaron en sur 2022 F-150 Ford Truck las reparaciones necesarias correspondientes a la campaña de seguridad. Le solicitamos que realice esta reparación gratuita en su distribuidor local lo antes posible. Número y descripción de la campaña: 22S24 – Conector/cableado del detonador de la columna de la dirección eléctrica ¿Cuál es el problema? Indicador de alerta de bolsa de aire unción de la columna de la dirección plegable de su Esto podría generar daño o la desconexión del cableado, si la columna de la dirección ajustable eléctrica se extiende (se ajusta hacia afuera). Un cableado dañado o desconectado encenderá el indicador de alerta de bolsa de aire (que aparece a la izquierda) e impedirá que la función de la columna de la dirección plegable funcione correctamente durante determinadas condiciones de choque, lo cual aumenta el riesgo de sufrir lesiones. Si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332. Si desea ponerse en contacto con nosotros a través de Internet, nuestra dirección es: ford.com/support. Gracias por su atenciic en este asunto sumamente importante. © Copyright 2022 Ford Motor Company 1 of 2 000000000000274 / 547 / 274 SEE OTHER SIDE FOR OPENING INSTRUCTIONS REMOVE THESE SIDE EDGES FIRST Š THEN FOLD, CREASE AND TEAR THIS STUB ALONG PERFORATION Š
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July 2022 Ford Motor Company Ford Customer Service Division P. O. Box 1904 Dearborn, Michigan 48121 1904 * * * IMPORTANT SAFETY RECALL * * * Safety Recall Notice 22S24 / NHTSA Recall 22V253 2022 F-150 Ford Truck Your Vehicle Identification Number (VIN): This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above. We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support. What is the issue? On your vehicle, it may be possible that the wiring harness for the collapsible steering column feature may be an incorrect length. What is the risk? Airbag Warning Indicator This may result in the wiring becoming damaged or disconnected if the power adjustable steering column is extended (adjusted outward). Damaged or disconnected wiring will illuminate the airbag warning indicator (shown on the left) and prevent the collapsible steering column feature from operating properly during certain crash conditions, increasing the risk of injury. What will Ford and your dealer do? Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect, and if necessary, repair the collapsible steering column wiring harness. How long will it take? The time needed for this inspection/repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. What should you do? Please call your dealer without delay and request a service date for Recall 22S24. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter. Ford has not issued instructions to stop driving your vehicle under this safety recall. You should contact your dealer for an appointment to have your vehicle remedied as soon as practicable. You can continue to safely drive your vehicle. To reduce the likelihood of wiring damage, refrain from extending (adjusting outward) your steering column until the vehicle can be inspected. If you do not already have a servicing dealer, you can access ford.com/support for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. © Copyright 2022 Ford Motor Company 02663 22S24 PA/DTB122S241 1 of 4 A/1/000001/1 – – 771640876351 A/1/000001/1 /0/10001./1/./01../.10/.01.110/10.00/11/0/1.////0//.0/0///0//.1/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 6789 What should you do? (continued) Do you need a rental vehicle? Have you previously paid for this repair? What if you no longer own this vehicle? Can we assist you further? NOTE: You can receive information about Recalls and Customer Satisfaction Programs through our FordPass App. The app can be downloaded through the App Store or Google Play. In addition, there are other features such as reserving parking in certain locations and controlling certain functions on your vehicle (lock or unlock doors, remote start) if it is equipped to allow control. If your dealer determines that the collapsible steering column wiring harness repair is required and needs your vehicle overnight, your dealer is authorized to provide a rental vehicle for your personal transportation at no charge (except for fuel and insurance) while your vehicle is at the dealership for repairs. Please see your dealer for guidelines and limitations. If you have previously paid for a repair that addresses the issue described in this letter, you still need to have this recall performed to ensure the correct parts and procedures were used. You may be eligible for a refund of previously paid repairs. Refunds will only be provided for service related to the collapsible steering column wiring harness. To verify eligibility and expedite reimbursement, give your paid original receipt to your dealer. Refund requests may also be sent directly to Ford Motor Company. To request your refund from Ford, send the refund request with all required documentation, including your original repair receipt (no photocopies), to Ford Motor Company at P.O. Box 6251, Dearborn, Michigan 48121-6251. Refund requests mailed to this address may take up to 60 days to process. Your original receipt will be returned to you. Detailed information regarding eligibility for Ford’s reimbursement program and documentation requirements may be obtained by contacting the Ford Customer Relationship Center at 1-866-436-7332. If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner. You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance. RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: ford.com/support. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. If you wish to contact us through the Internet, our address is: fleet.ford.com. Representatives are available Monday through Friday: 7:00AM – 11:00PM and Saturday 7:00AM – 5:00PM (Eastern Time). If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to nhtsa.gov. Reference NHTSA Safety Recall 22V253. Thank you for your attention to this important matter. Ford Customer Service Division 2 of 4 A/2/000001/1 © Copyright 2022 Ford Motor Company 02663 22S24 PA/DTB122S241 Ford Motor Company División de Servicio al Cliente de Ford P. O. Box 1904 Dearborn, Michigan 48121 – – 771640876351 A/3/000001/1 /0/10001./1/./01../.10/.01.110/10.00/11/0/1.////0//.0/0///0//.1/1 JOHN A. SAMPLE 123 SAMPLE ST SAMPLE CITY, MI 12345-6789 Julio de 2022 * * * CAMPAÑA DE SEGURIDAD IMPORTANTE * * * Aviso de Campaña de seguridad 22S24 / Campaña 22V253 de la NHTSA 2022 F-150 Ford Truck Número de identificación del vehículo (VIN): Este aviso se le envía de acuerdo con la Ley Nacional de Seguridad de Tránsito y Vehículos Motorizados. Ford Motor Company ha determinado que existe un defecto relacionado con la seguridad de su vehículo, con el VIN que aparece más arriba. Lamentamos esta situación y deseamos asegurarle que, con su ayuda, corregiremos el problema. Nuestro compromiso, junto con el de su distribuidor, es ofrecerle servicio y apoyo de alto nivel. ¿Cuál es el problema? Es posible que el arnés para la función de la columna de la dirección plegable de su vehículo tenga una longitud incorrecta. ¿Qué riesgo existe? Indicador de alerta de bolsa de aire ¿Qué medidas adoptarán Ford y su distribuidor? ¿Cuánto tiempo tomará? Esto podría generar daño o la desconexión del cableado, si la columna de la dirección ajustable eléctrica se extiende (se ajusta hacia afuera). Un cableado dañado o desconectado encenderá el indicador de alerta de bolsa de aire (que aparece a la izquierda) e impedirá que la función de la columna de la dirección plegable funcione correctamente durante determinadas condiciones de choque, lo cual aumenta el riesgo de sufrir lesiones. En este momento las piezas para reparar su vehículo se encuentran disponibles. Ford Motor Company ha autorizado a su distribuidor a inspeccionar y, si fuera necesario, a reparar el arnés de la columna de la dirección plegable. El tiempo necesario para esta inspección o reparación será de menos de medio día. Sin embargo, debido a los requisitos de planificación de servicio, es posible que su distribuidor tarde un poco más. ¿Qué debe hacer? Llame de inmediato al distribuidor y solicite una cita de servicio para realizar la campaña 22S24. Proporcione el VIN a su distribuidor, el cual está impreso debajo de sus datos al comienzo de esta carta. Para esta campaña de seguridad, Ford no ha emitido instrucciones de dejar de manejar el vehículo. Deberá ponerse en contacto con su distribuidor a fin de programar una cita para solucionar este problema lo más pronto posible. Puede continuar manejando su vehículo con seguridad. A fin de reducir la probabilidad de daño en el cableado, evite extender (ajustar hacia afuera) la columna de la dirección, mientras el vehículo no haya sido inspeccionado. Si aún no tiene un distribuidor para realizar el servicio, puede acceder a ford.com/support para conocer las direcciones de los distribuidores, ver mapas y obtener las instrucciones para llegar. Ford Motor Company le recomienda realizar esta campaña de seguridad en su vehículo. El propietario del vehículo es responsable de realizar los arreglos para llevar a cabo el trabajo. Tenga presente que: La ley federal exige que los arrendadores de vehículos que reciban este aviso de campaña envíen una copia del mismo al arrendatario en un plazo de diez días. 3 of 4 A/3/000001/1 © Copyright 2022 Ford, División de Servicio al Cliente 02663 22S24 PA/DTB122S241 ¿Qué debe hacer? (continuación) ¿Necesita un vehículo de alquiler? ¿Ha pagado anteriormente por esta reparación? ¿Qué pasa si usted ya no es el propietario del vehículo? ¿Podemos hacer algo más por usted? NOTA: Puede recibir información sobre las campañas y los programas de satisfacción del cliente a través de la aplicación FordPass. La aplicación se puede descargar a través de App Store o Google Play. Adicionalmente, existen otras funciones como reserva de estacionamientos en determinados lugares, además de control de ciertas funciones en el vehículo (bloqueo o desbloqueo de puertas, arranque remoto) si así está equipado para permitir el control. Si su distribuidor determina que es necesario reparar el arnés de la columna de la dirección plegable y que su vehículo debe permanecer en las instalaciones durante la noche, el distribuidor está autorizado a ofrecerle un vehículo de alquiler para su transporte personal sin costo (excepto el combustible y el seguro) mientras su vehículo se encuentre en reparación. Comuníquese con su distribuidor para conocer las pautas y limitaciones. Si usted ha pagado previamente por una reparación que aborda el problema descrito en esta carta, igualmente se le recomienda realizar esta campaña para garantizar que se hayan utilizado las piezas y los procedimientos correctos. Es posible que cumpla con los requisitos para recibir un reembolso por las reparaciones pagadas previamente. Solo se otorgarán reembolsos por servicios relacionados con el arnés de la columna de la dirección plegable. Para comprobar si cumple con los requisitos y agilizar el reembolso, proporcione el recibo de pago original a su distribuidor. También puede enviar las solicitudes de reembolso directamente a Ford Motor Company. Para solicitar un reembolso a Ford, envíe la solicitud con toda la documentación requerida, incluido el recibo original de la reparación (no envíe fotocopias), a Ford Motor Company, P.O. Box 6251, Dearborn, Michigan 48121-6251. El procesamiento de las solicitudes de reembolso enviadas a esta dirección puede tardar hasta 60 días. Su recibo original le será regresado. Comuníquese con el Centro de Relación con Clientes al 1-866-436-7332 para obtener información detallada relacionada con el programa de reembolso de Ford y los requisitos de documentación. Si usted ya no es el propietario del vehículo y tiene la dirección del propietario actual, le solicitamos que le reenvíe esta carta. Usted recibió este aviso porque las regulaciones del gobierno exigen el envío de notificaciones al propietario conocido más reciente del registro. Nuestros registros se basan principalmente en datos estatales y de propiedad, que indican que usted es el propietario actual del vehículo. Si tiene problemas para reparar de inmediato su vehículo y sin costo alguno, comuníquese con el Gerente de Servicio de su distribuidor para solicitar ayuda. PROPIETARIOS MINORISTAS: si tiene dudas o preguntas, comuníquese con nuestro Centro de Relación con Clientes Ford al 1-866-436-7332 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: ford.com/support. Las personas con problemas de audición pueden llamar al 1-800-232-5952 (TDD). Los representantes atienden de lunes a viernes, de 8:00 a.m. a 8:00 p.m. (hora del este). PROPIETARIOS DE FLOTAS: Si tiene dudas o preguntas, comuníquese con nuestro Centro de contacto de Ford Pro al 1-800-34-FLEET, elija la opción n.° 1 y uno de nuestros representantes con gusto lo atenderá. Si desea comunicarse con nosotros a través de Internet, nuestra dirección es: fleet.ford.com. Los representantes atienden de lunes a viernes de 7:00 a.m. a 11:00 p.m. y sábado de 7:00 a.m. a 5:00 p.m. (hora del este). Si aun así tiene problemas para reparar su vehículo en un periodo de tiempo razonable o sin costo, puede escribir al Administrador de National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590, llamar a la línea directa gratuita de seguridad vehicular al 1-888-327-4236 (TTY: 1-800-424-9153) o visitar nhtsa.gov. Referencia: Campaña de seguridad 22V253 de la NHTSA. Gracias por su atención en este asunto sumamente importante. Ford, División de Servicio al Cliente 4 of 4 A/4/000001/1 t 2022 Ford, División de Servicio al Cliente 02663 22S24 PA/DTB122S241
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© Copyright 2022 Ford Motor Company David J. Johnson Ford Motor Company Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division April 19, 2022 TO: All U.S. Ford and Lincoln Dealers SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S24 Certain 2022 Model Year F-150 Vehicles Equipped with Power Adjustable Steering Column – Deployable Column Connector Wiring Harness Takeout Length Inspection AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Dearborn Truck September 14, 2021 through February 25, 2022 F-150 2022 Kansas City October 22, 2021 through February 24, 2022 Affected vehicles are identified in OASIS and FSA VIN Lists. REASON FOR THIS SAFETY RECALL In some of the affected vehicles equipped with a power adjustable steering column (telescopic), the wiring harness takeout for the deployable column Supplemental Restraint System (SRS) connector may be an incorrect length. A wiring takeout that is too short may become damaged and separate from the deployable column SRS connector when the steering column is adjusted outward using the steering column control switch. A damaged or disconnected deployable column SRS connector will illuminate the airbag warning indicator and prevent the collapsible steering column feature from operating properly during certain crash conditions, increasing the risk of injury. SERVICE ACTION Before demonstrating or delivering any new in-stock vehicles involved in this recall, dealers are to inspect the deployable column SRS connector wiring takeout for the correct length. If the length is determined to be too short, a new wiring pigtail is to be installed and the steering column deployable column SRS connector inspected for damage. This service must be performed on all affected vehicles at no charge to the vehicle owner. NOTE: Parts are currently not available in sufficient quantities to repair all vehicles. Part orders can be requested through the Special Service Support Center (SSSC) using the SSSC link at the bottom of the OASIS VIN report screen to repair vehicles that meet the following criteria only: • Affected customer vehicles that arrive at your dealership. • New in-stock vehicles with a signed sales contract. OWNER NOTIFICATION MAILING SCHEDULE Owner letters are expected to be mailed the week of May 9, 2022. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter. PLEASE NOTE: Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery. ATTACHMENTS Attachment I: Administrative Information Attachment II: Labor Allowances and Parts Ordering Information Attachment III: Technical Information Owner Notification Letters Recall Reimbursement Plan QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, David J. Johnson © Copyright 2022 Ford Motor Company NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S24 ATTACHMENT I Page 1 of 3 Certain 2022 Model Year F-150 Vehicles Equipped with Power Adjustable Steering Column Deployable Column Connector Wiring Harness Takeout Length Inspection OASIS ACTIVATION OASIS will be activated on April 19, 2022 FSA VIN LISTS ACTIVATION FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on April 19, 2022. Owner names and addresses are expected to be available by July 31, 2022. NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall. SOLD VEHICLES • Ford has not issued instructions to stop selling/delivering or driving used vehicles under this safety recall. Owners should contact their dealer for an appointment to have their vehicles remedied as soon as practicable once parts become available. Owners can continue to safely drive their vehicles. To reduce the likelihood of wiring damage, owners should refrain from adjusting their steering column outward until the vehicle can be inspected. If the airbag warning indicator illuminates, owners should schedule a repair. • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date. • Correct other affected vehicles identified in OASIS which are brought to your dealership. • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory. STOCK VEHICLES • Inspect all affected units in your new vehicle inventory before delivery. Due to a limited quantity of repair parts, the initial repair of in stock units will be limited to vehicles with a signed sales contract. • Use OASIS to identify any affected vehicles in your used vehicle inventory. DEALER-OPERATED RENTAL VEHICLES The Fixing America’s Surface Transportation (FAST) Act law effective June 2016 prohibits a rental company from selling, renting or leasing vehicles subject to a safety or compliance recall. Please consult your legal counsel for legal advice. TITLE BRANDED / SALVAGED VEHICLES Affected title branded and salvaged vehicles are eligible for this recall. © Copyright 2022 Ford Motor Company NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S24 ATTACHMENT I Page 2 of 3 Certain 2022 Model Year F-150 Vehicles Equipped with Power Adjustable Steering Column Deployable Column Connector Wiring Harness Takeout Length Inspection OWNER REFUNDS • This safety recall must still be performed, even if the owner has paid for a previous repair. Claiming a refund will not close the recall on the vehicle. • Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the reimbursement plan, which is posted with this bulletin. Owners are directed to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box 6251, Dearborn, MI 48121- 6251. • Dealers are also pre-approved to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date specified in the reimbursement plan. Non-covered repairs, or those judged by Ford to be excessive, will not be reimbursed. • Refunds will only be provided for the cost associated with the repair of the deployable column SRS connector wiring. RENTAL VEHICLES Dealers are pre-approved for up to 1 day for a rental vehicle if the inspection determines a wiring repair is necessary. Follow Extended Service Plan (ESP) guidelines for dollar amounts. Rentals will only be reimbursed for the day(s) the vehicle is at the dealership for part replacement. Prior approval for more than 1 rental day is required from the SSSC. Contact the SSSC via the SSSC Web Contact Site for consideration and approval if appropriate. ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS) Additional repairs identified as necessary to complete the FSA should be managed as follows: • For related damage and access time requirements, refer to the Warranty and Policy Manual / Section 6 – Ford & Lincoln Program Policies / General Information & Special Circumstances for FSA’s / Related Damage. • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required, although related damage must be on a separate repair line with the “Related Damage” radio button checked. o Ford vehicles – 3 years or 36,000 miles • For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair. © Copyright 2022 Ford Motor Company NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S24 ATTACHMENT I Page 3 of 3 Certain 2022 Model Year F-150 Vehicles Equipped with Power Adjustable Steering Column Deployable Column Connector Wiring Harness Takeout Length Inspection CLAIMS PREPARATION AND SUBMISSION • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims, select claim type 31: Field Service Action. The FSA number (22S24) is the sub code. o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide. • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with same claim type and sub code as described in Claim Entry above. IMPORTANT: Click the Related Damage Indicator radio button. • Rentals: For rental vehicle claiming, follow Extended Service Plan (ESP) guidelines for dollar amounts. Enter the total amount of the rental expense under Miscellaneous Expense code RENTAL. • Refunds: Submit refunds on a separate repair line. – Program Code: 22S24 – Misc. Expense: ADMIN – Misc. Expense: REFUND – Misc. Expense: 0.2 Hrs. o Multiple refunds should be submitted on one repair line and the invoice details for each repair should be detailed in the comments section of the claim. • Provision for Locally Obtained Supplies: Includes Coroplast 8510 wire harness felt tape or equivalent and rosin core solder. This provision is for the amount supplies used for one vehicle repair. Submit on the same repair line on which the FSA is claimed. NOTE: The listed tape and locally obtained supply can be used on multiple vehicles. o Program Code: 22S24 o Misc Expense: OTHER o Amount: Actual cost up to $2.00 (can only be claimed if a wiring repair is performed). © Copyright 2022 Ford Motor Company NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S24 ATTACHMENT II Page 1 of 3 Certain 2022 Model Year F-150 Vehicles Equipped with Power Adjustable Steering Column Deployable Column Connector Wiring Harness Takeout Length Inspection LABOR ALLOWANCES Description Labor Operation Labor Time Inspect Deployable Column SRS Connector Wiring Takeout Length – PASS Cannot Be Claimed with Any Other Labor Operation Inspect Deployable Column SRS Connector Wiring Takeout Length – DOES NOT PASS Install Wiring Pigtail Kit (Includes Inspection) Extra Time for Depowering/Repowering the SRS and Check/Clear Restrain Control Module (RCM) Diagnostic Trouble Codes (DTCs). (Only Claim if the Airbag Warning Indicator Was On) Can Only Claim With 22S24B As Needed Time allowed to submit photos to SSSC. (Only Claim if Steering Column Replacement Was Suspected) Can Only Claim With 22S24B As Needed PARTS REQUIREMENTS / ORDERING INFORMATION SSSC Web Contact Site: 22S24A 22S24B 22S24C 22S24ZZ 0.3 Hours 1.0 Hour 0.2 Hours 0.2 Hours To place an order for BU2Z-14S411-BPB submit a VIN-specific Part Order contact via the SSSC Web Contact Site. Part Number BU2Z-14S411-BPB Description Wiring Pigtail Kit (Deployable Column SRS Connector) Order Quantity 1 (If Required) Claim Quantity 1 (If Required) NOTE: The pigtail kits are currently not available in sufficient quantities to repair all vehicles. Due to limited part supply, it is possible not all parts requests can be filled. The part orders will be placed by the SSSC in the order received. The pigtail kit part orders can be requested through the SSSC using the SSSC link at the bottom of the OASIS VIN report screen to repair vehicles that meet the following criteria only: • Affected customer vehicles that arrive at your dealership. • New in-stock vehicles with a signed sales contract. (submit copy of contract via SSSC link). It is anticipated that parts will be available in sufficient quantities to repair all vehicles by the end of second quarter 2022. Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy and when open ordering resumes. Parts Requirements / Ordering Information Continued On The Next Page © Copyright 2022 Ford Motor Company NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S24 ATTACHMENT II Page 2 of 3 Certain 2022 Model Year F-150 Vehicles Equipped with Power Adjustable Steering Column Deployable Column Connector Wiring Harness Takeout Length Inspection PARTS REQUIREMENTS / ORDERING INFORMATION (continued) Order the parts below through normal order processing channels: Part Number Description Order Quantity Claim Quantity Obtain Locally (If Required) Wire Harness Felt Tape* Coroplast 8510 or Equivalent – Tape Specification: ESKU5T-1A303-AA (B10Y21) Rosin Core Solder* MISC. OTHER (If Required) * The wire harness felt tape and the rosin core solder can be used on multiple vehicles. To guarantee the shortest delivery time, an emergency order for parts must be placed. DEALER PRICE For latest prices, refer to DOES II. PARTS RETENTION, RETURN, & SCRAPPING Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. EXCESS STOCK RETURN Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000. REPLACED FSA PARTS INSPECTION AND SIGN OFF Effective March 1ˢᵗ 2021 all parts replaced as part of an FSA repair with a repair order open date of March 1ˢᵗ 2021 or later must be inspected and signed off on the repair order by a member of your dealers fixed operations management team or an employee the task has been delegated to. If the task is to be delegated to a non-management employee, the employee needs to be someone other than the technician who completed the repair and needs to understand the importance of completing this task consistently and accurately. • All parts replaced as part of an FSA repair should be returned to the parts department following the Warranty Parts Retention and Return Policies. • Inspect the replaced parts to verify the FSA repair was completed. • If the FSA repair is found to be complete, the designated employee signs the repair order line or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts were inspected and validated to have been replaced. Replaced FSA Parts Inspection and Sign Off Continued On The Next Page © Copyright 2022 Ford Motor Company NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S24 ATTACHMENT II Page 3 of 3 Certain 2022 Model Year F-150 Vehicles Equipped with Power Adjustable Steering Column Deployable Column Connector Wiring Harness Takeout Length Inspection REPLACED FSA PARTS INSPECTION AND SIGN OFF (continued) • After the parts have been inspected, they should be handled based on the guidance in the parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.). • This process is subject to review during warranty audits for FSA repairs with a repair order open date of March 1ˢᵗ 2021 or later. Any eligible FSA claims requiring parts replacement, found not to have been inspected and signed off during a warranty audit will be subject to chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair Process. Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer owned vehicle repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post repair FSA parts inspection process (electronic or handwritten) is independent from other warranty approval requirements. The approval by the designated employee implies that the FSA parts were found to be replaced and must be able to be clearly identified on the Repair Order. If multiple FSA’s require approval on a single Repair Order, each applicable occurrence will require individual post repair approval by the designated employee. © Copyright 2022 Ford Motor Company ATTACHMENT III PAGE 1 OF 13 SAFETY RECALL 22S24 CERTAIN 2022 MODEL YEAR F-150 VEHICLES EQUIPPED WITH POWER ADJUSTABLE STEERING COLUMN — DEPLOYABLE COLUMN CONNECTOR WIRING HARNESS TAKEOUT LENGTH INSPECTION INSPECTION PROCEDURE NOTICE: DO NOT extend/telescope the steering column as this could damage the column and/or the deployable column Supplemental Restraint System (SRS) connector and wiring harness takeout. 1. Adjust the steering wheel in the lowest and most inward position. 2. Release the tabs and disconnect the gap hider from the upper steering column shroud. See Figure 1. FIGURE 1 22091A CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2022 ATTACHMENT III PAGE 2 OF 13 SAFETY RECALL 22S24 3. Lift the gap hider up and inspect the deployable column wiring harness takeout for a tight condition, indicating potential strain on the wires going into the SRS connector C2360, and inspect C2360 for damage. See Figures 2 and 3. – Does the deployable column wiring harness takeout exhibit a tight condition as shown in the ‘Does Not Pass’ image of Figure 3 or is C2360 visibly damaged? YES – Does not pass inspection. Proceed to the SERVICE PROCEDURE. (Page 3) NO – Passes preliminary inspection. Proceed to Step 4. PASS HARNESS TAKEOUT C2360 FIGURE 2 22091G NOTE: Deployable column wiring harness takeout and C2360 shown from the side with steering column shrouds off for clarity. PASS DOES NOT PASS C2360 C2360 HARNESS TAKEOUT CONSIDERABLE LOOP/ RELAXED RADIUS HARNESS TAKEOUT FIGURE 3 TIGHT CONDITION 22091B CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2022 ATTACHMENT III PAGE 3 OF 13 SAFETY RECALL 22S24 4. Being cautious not to potentially cause strain on the deployable column wiring harness takeout or damage C2360, gradually extend/telescope the steering column to the full outward position while watching carefully the takeout for signs of a tight condition. – Has the deployable column wiring harness takeout developed a tight condition as shown in the ‘Does Not Pass’ image of Figure 3? YES – Does not pass secondary inspection. Proceed to the SERVICE PROCEDURE. NO – Passes secondary inspection. Reinstall the gap hider by reversing the removal procedure. See Figure 1. No further action is required. The Safety recall is complete. SERVICE PROCEDURE NOTICE: DO NOT extend/telescope the steering column as this could damage the column and/or the deployable column SRS connector and wiring harness takeout. 1. Remove the steering column shrouds. Please follow the Workshop Manual (WSM) procedures, in Section 501-05. WARNING: Incorrect repair techniques or actions can cause an accidental Supplemental Restraint System (SRS) deployment. Never compromise or depart from these instructions. Failure to precisely follow all instructions could result in serious personal injury from an accidental deployment. WARNING: Before beginning any service procedure in this manual, refer to health and safety warnings in section 100-00 General Information. Failure to follow this instruction may result in serious personal injury. 2. Turn the vehicle ignition to the ON position. Check if the airbag warning indicator is on in the instrument panel to determine if a SRS fault is present. Follow the appropriate depower method within WSM section 501-20B to depower the SRS system. 3. Disconnect C2360 and cut the wires as close as possible to the back of the connector to preserve the maximum wiring harness takeout length. See Figure 4. C2360 MAIN WIRE HARNESS HARNESS TAKEOUT CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2022 FIGURE 4 22091C ATTACHMENT III PAGE 4 OF 13 SAFETY RECALL 22S24 4. Inspect the male side (steering column side) of C2360 for any sign of damage. See Figure 5. – Is the male side of C2360 damaged? YES – Does not pass inspection. Special Service Support Center (SSSC) approval is required for steering column assembly replacement. Capture and submit clear photo(s) to the SSSC showing the damage to the male side of C2360. If approved, the steering column will be replaced later within this procedure. Proceed to Step 5. NO – Passes inspection. Proceed to Step 5. NOTE: Male side of C2360 shown for clarity. This connector exhibits no signs of damage. C2360 (MALE SIDE) FIGURE 5 22091S CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2022 ATTACHMENT III PAGE 5 OF 13 SAFETY RECALL 22S24 NOTE: DO NOT remove the fir tree (black portion of the modular harness retainer) from the steering column as it is one time use only. The black fir tree can be separated from the white taped on portion of the modular harness retainer so the fir tree does not have to be replaced. 5. Depress the tab on the modular harness retainer fir tree and release the main wire harness from the steering column. See Figure 6. C2360 (MALE SIDE) MAIN WIRE HARNESS TAB FIR TREE HARNESS TAKEOUT MODULAR HARNESS RETAINER FIGURE 6 22091N 6. Carefully remove and discard the tape from the harness takeout circuits all the way to the main wire harness. See Figure 7. HARNESS TAKEOUT MAIN WIRE HARNESS TAKEOUT CIRCUITS FIGURE 7 22091P CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2022 ATTACHMENT III PAGE 6 OF 13 SAFETY RECALL 22S24 NOTE: Obtain one BU2Z-14S411-BPB wiring pigtail kit. Discard the butt splices included in the kit as they are not used in this procedure. 7. Strip the insulation from the harness takeout circuits to expose 12 mm (0.47 in) of wire and place the heat shrink tubes on both circuits. See Figure 8. HEAT SHRINK TUBES MAIN WIRE HARNESS FIGURE 8 8. Remove and discard the sticker on the new pigtail. See Figure 9. 22091D FIGURE 9 22091Q CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2022 ATTACHMENT III PAGE 7 OF 13 SAFETY RECALL 22S24 9. Using a marker, mark the entire length of the wire located in cavity one. See Figure 10. CAVITY ONE FIGURE 10 22091F NOTICE: To prevent damage to the pigtail connector terminals/terminal crimps, DO NOT hold the pigtail connector while twisting the circuits. 10. Using one hand, hold/pinch the wires at the back of the pigtail connector to prevent stress on terminals during the twisting process. Using your other hand, twist the circuits together so there are a MINIMUM of 4 crossovers every 50 mm (2 in) for 200 mm (7.9 in). 16 crossovers minimum required. Extra twists/crossovers are acceptable. See Figure 11. 16 CROSSOVERS MINIMUM OVER 200 MM (7.9 in) 50 MM (2 in) MAX 200 MM (7.9 in) 50 MM (2 in) MAX FIGURE 11 22091R CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2022 ATTACHMENT III PAGE 8 OF 13 SAFETY RECALL 22S24 11. Strip the insulation from the new pigtail circuits to expose 20 mm (0.8 in) of wire. See Figure 12. 20 MM (0.8 in) 20 MM (0.8 in) FIGURE 12 22091T 12. Splice in the new pigtail to the harness takeout by matching the previously marked wire from cavity one of the pigtail to the WH-GN wire of the harness takeout and by matching the wire from cavity two of the pigtail to the other harness takeout circuit. Follow the recommended wiring splice procedures using the soldering method 2 in Section 5 of the Wiring Diagram. See Figure 13. NOTE: Use caution to ensure no solder drips onto the vehicle carpet or trim. WH-GN WIRE MARKED WIRE FIGURE 13 22091U CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2022 ATTACHMENT III PAGE 9 OF 13 SAFETY RECALL 22S24 13. Position the heat shrink tubes over the solder joints making sure the joints are located in the middle of the tubes. Evenly heat up the heat shrink tubes until the heat shrink tube sealant bubbles out of both ends. See Figure 14. SEALANT HEAT SHRINK TUBES FIGURE 14 22091V 14. After the heat shrink tubes have cooled off, carefully twist the two harness takeout wires together in the area not previously twisted with a MINIMUM of 3 crossovers. See Figure 15. HEAT SHRINK TUBES HARNESS TAKEOUT WIRES FIGURE 15 22091E CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2022 ATTACHMENT III PAGE 10 OF 13 SAFETY RECALL 22S24 15. Align and wrap the repaired wires in Coroplast 8510 Wire Harness Felt Tape or equivalent from the branch point on the main wire harness to 10 mm (0.4 in) from the back of C2360 using a 35% overlap on the new tape wrap. See Figure 16. MAIN WIRE HARNESS HARNESS TAKEOUT 10 MM (0.4 in) FIGURE 16 22091W 16. Measure 115 mm (4.5 in) from the back of C2360 and mark the wiring harness takeout tape using an appropriate marker. This mark will be the new wiring harness takeout point for reassembly. See Figure 17. 115 MM (4.5 in) MARK FIGURE 17 22091X CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2022 ATTACHMENT III PAGE 11 OF 13 SAFETY RECALL 22S24 17. From the previous mark made on the harness takeout tape, align and wrap the harness takeout to the main wire harness on the OUTSIDE of the scroll tube using Coroplast 8510 Wire Harness Felt Tape or equivalent. The splices MUST be located on the opposite side of the main wire harness modular retainer. The branch point MUST be located on the scroll tube and CANNOT be located beyond the left wing of the main wire harness modular retainer. See Figures 18 and 19. NOTE: The scroll tube is the rigid plastic tube, located under the main wire harness tape. The main wire harness bundle passes through the scroll tube. The main wire harness modular retainer is taped to the scroll tube. C2360 TAKEOUT MARK SCROLL TUBE MAIN WIRE HARNESS LEFT WING OF MAIN WIRE HARNESS RETAINER MAIN WIRE HARNESS MODULAR RETAINER FIGURE 18 22091Y NOTE: Section view diagram shown for clarity. TAPE NEW PIGTAIL ORIENTATION SPLICES MAIN WIRE HARNESS/ SCROLL TUBE MODULAR RETAINER FIGURE 19 22091Ab CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2022 ATTACHMENT III PAGE 12 OF 13 SAFETY RECALL 22S24 NOTICE: If the steering column replacement is required, and has been authorized by the SSSC, do not continue with this procedure until a new steering column has been installed to prevent damage to the new wiring pigtail C2360. 18. Per Step 4 earlier in this procedure, is the steering column replacement required and approved by the SSSC? YES – Replace the Steering Column. Please follow the WSM procedures, in Section 211-04 then proceed to Step 19. NO – Proceed to Step 19. 19. Re-engage the main wire harness modular retainer to the steering column and reconnect C2360. See Figure 20. C2360 MODULAR HARNESS RETAINER FIGURE 20 HARNESS TAKEOUT 22091Z 20. Follow the appropriate repower method within WSM section 501-20B to repower the SRS system. NOTE: If the steering column assembly was not replaced, cycle the steering column in all directions to ensure there are no unintended soft stops. • Confirm there is nothing obstructing the motion of the steering column. • Press and hold the steering column control until the steering column stops moving. • Press the steering column control again. NOTE: The steering column may start to move again. • When the steering column stops, continue holding the control for a few seconds. • Repeat for each direction, as necessary. 21. Reinstall the steering column shrouds and the gap hider. Please follow the WSM procedures, in Section 501-05. 22. If a SRS diagnostic trouble code (DTC) was present prior to performing this service procedure, use Ford Diagnostic Repair System (FDRS) to check and clear DTCs. CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2022 ATTACHMENT III PAGE 13 OF 13 SAFETY RECALL 22S24 IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information. CPR © 2022 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 04/2022 Ford Motor Company Recall Reimbursement Plan for 22S24 Ford and Lincoln dealers are in the best position to quickly and efficiently process reimbursement requests. However, federal legislation requires all motor vehicle manufacturers to establish processes through which customers may seek recall reimbursement directly from the manufacturer or from the dealers. Regarding the specific reimbursement plan for Recall # 22S24, owners who have paid for service to remedy the defect or noncompliance must have had that service performed prior to June 30, 2022. After this date, if repairs related to this recall are performed by a non-Ford repair facility in an emergency situation, customers must submit any refund requests through their dealership. As required by this federal regulation, Ford Motor Company submitted the details of its latest General Recall Reimbursement Plan in a letter to the National Highway Traffic Safety Administration (NHTSA) in May 2021. The following is the text of that letter and the Plan: General Recall Reimbursement Plan (As submitted to the NHTSA) Pursuant to the requirements set forth in 49 CFR Part 573 and Part 577 of the Code of Federal Regulations, Ford Motor Company (Ford) is submitting required information pertaining to our general reimbursement plan for the cost of remedies paid for by vehicle owners before they are notified of a related safety recall. Set forth below is Ford’s general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification of potential safely-related defects or noncompliances pursuant to Part 573.6 (c)(8)(i). This plan has not changed since our February 20, 2019 submission. Reimbursement Notification Ford’s notice to a vehicle owner in accordance with 49 CFR Part 577 will indicate that Ford is offering a refund if the owner paid to have service to remedy the defect or noncompliance prior to a specified ending date. In accordance with Part 573.13 (c)(2), this ending date will be defined as a minimum of ten calendar days after the date on which Ford mailed the last of its Part 577 notifications to owners, and will be indicated in the specific reimbursement plan available to owners for an individual recall. This notice will direct owners to seek eligible reimbursement through authorized dealers or, at their option, directly through Ford at the following address: Ford Motor Company P.O. Box 6251 Dearborn, MI 48121-6251 Ford notes that this rule allows for the identification of a beginning date for reimbursement eligibility. Under the rule, an owner who paid to remedy the defect or noncompliance prior to the identified beginning date would not be eligible for reimbursement. Ford generally has not established such a beginning date for reimbursement eligibility and does not presently anticipate changing this general policy. However, in any case where Ford determines a beginning date is appropriate, Ford will indicate that date in the owner notice. As permitted by 577.11(e), Ford may not include a reimbursement notification when all vehicles are well within the warranty period, subject to approval by the agency. Version 04-23-19 Costs to be Reimbursed For vehicles, reimbursement will not be less than the lesser of: • The amount paid by the owner for the remedy that specifically addressed and was reasonably necessary to correct the defect or noncompliance that is the subject of the recall, or • The cost of parts for the remedy (to be no more than the manufacturer’s list retail price for authorized part(s), plus associated labor at local labor rates, miscellaneous fees (such as disposal of waste) and taxes. For replacement equipment, reimbursement will be the amount paid by the owner for the replacement item (limited by the amount of the retail list price of the defective or noncompliant item that was replaced, plus taxes, where the brand or model purchased by the owner was different than the brand or model that was the subject of the recall). If the item of motor vehicle equipment was repaired, the reimbursement provisions identified above for vehicles will apply. Ford notes that costs incurred by the owner within the period during which Ford’s original or extended warranty would have provided for a free repair of the problem will not be eligible for reimbursement, as provided by Part 573.13 (d)(1). Entities Authorized to Provide Reimbursement Ford will continue to use authorized dealers to reimburse owners under the specific reimbursement plans for a particular recall, and will encourage owners to pursue requests for reimbursement directly through dealers to expedite reimbursement. Ford will also provide a mailing address to which customers can, at their option, send requests for reimbursement directly to Ford, as previously noted. Requests for reimbursement sent directly to Ford may take up to 60 days to process. Whether the owner chooses to pursue reimbursement requests through a dealer or directly through Ford, the owner will be directed to submit the required documentation, upon which reimbursement eligibility will be determined. Required Documentation The reimbursement determination will depend upon the information provided by the customer. Consistent with Part 573.13 (d)(4) the following information must be submitted: • Claimant name and address • Vehicle make, model, and model year • Vehicle identification number (VIN) and, for replacement equipment, a description of such equipment or, for tires, the model, size and TIN (DOT code) • Identification of the recall number (either the Ford recall number or the NHTSA recall number) • Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was obtained • An original receipt for the pre-notification remedy that includes a breakdown of the amount for parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt covers work other than to address the recall or noncompliance, Ford may require the claimant to separately identify costs that are eligible for reimbursement. • If the remedy was obtained during the warranty period, documentation indicating that the warranty was not honored or the warranty repair did not correct the problem related to the recall. Failure to submit all of the above information may result in denial of the reimbursement request. Version 04-23-19 Version 04-23-19 Additional Information The Part 577 required owner notice will provide a toll-free telephone number through which specific information about the reimbursement plan can be requested from Ford. This general reimbursement plan will be incorporated into notifications pursuant to Part 573.6 by reference. Information specific to an individual recall also may be incorporated into the Part 573.6 notification.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-253 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Submission Date : Ford Motor Company APR 14, 2022 NHTSA Recall No. : 22V-253 Manufacturer Recall No. : 22S24 Manufacturer Information : Manufacturer Name : Ford Motor Company Address : 330 Town Center Drive Suite 500 Dearborn MI 48126-2738 Company phone : 1-866-436-7332 Population : Number of potentially involved : 19,175 Estimated percentage with defect : 45 % Vehicle Information : Vehicle 1 : 2022-2022 Ford F-150 Vehicle Type : LIGHT VEHICLES Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Certain 2022 model year F-150 vehicles equipped with a power adjustable telescoping steering column were produced with steering column squib connector wiring that is too short. Ford’s team reviewed supplier process and maintenance records to determine the population of affected parts. The recalled part was introduced into production on September 14, 2021, and was taken out of production on February 25, 2022. Vehicles that were not included in the recalled population were built with wire harnesses to the correct length. These vehicles are not produced in VIN order. Information as to the applicability of this action to specific vehicles can best be obtained by either calling Ford’s toll-free line (1-866-436-7332) or by contacting a local Ford or Lincoln dealer who can obtain specific information regarding the vehicles from the Ford On-line Automotive Service Information System (OASIS) database. Production Dates : SEP 14, 2021 – FEB 25, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-253 Page 2 Description of Defect : Description of the Defect : Certain 2022 model year F-150 vehicles equipped with a power adjustable telescoping steering column were produced with steering column squib connector wiring that is too short. The wiring may potentially get damaged or separate if the adjustable steering column is extended to its full rear design travel position. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Damaged or separated wiring for the deployable steering column feature may result in the steering column not stroking or collapsing as intended in certain crash conditions, increasing the risk of personal injury in a crash. Description of the Cause : A design drawing error occurred that specified an incorrect wiring assembly for this application which resulted in a wiring length that is too short. Identification of Any Warning that can Occur : Airbag warning light will illuminate Involved Components : Component Name 1 : WIR ASY-MN Component Description : INSTRUMENT PANEL HARNESS Component Part Number : NL3T-14401-D,H,T,X,Y,Z; NL3V-14401-VAB Component Name 2 : WIR ASY-MN Component Description : INSTRUMENT PANEL HARNESS Component Part Number : NL3T-14401-D,H,T,X,Y,Z; NL3V-14401-VAC Component Name 3 : WIR ASY-MN Component Description : INSTRUMENT PANEL HARNESS Component Part Number : NL3T-14401-D,H,T,X,Y,Z; NL3V-14401-VAD Supplier Identification : Component Manufacturer Name : YAZAKI NORTH AMERICA INC (CUH6A) The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-253 Page 3 Address : 6801 HAGGERTY ROAD Canton Michigan 48187-3538 Country : United States Chronology : February – April 2022 On February 17, 2022, an issue pertaining to damaged or separated squib connector wires in the deployable steering column was brought to Ford’s Critical Concern Review Group for review. Analysis of field data had identified reports related to airbag warning lights associated with damaged squib connectors and wiring. Several reports contained technician comments indicating that wiring repairs were performed to correct the condition using a new pigtail harness & connector. CCRG observed an increase in rate of reports during the March timeframe. As of April 5, 2022, there have been 69 warranty reports related to this condition. A field action was approved by Ford’s Field Review Committee on April 7, 2022. Ford is not aware of any reports of accident or injury related to this condition. Description of Remedy : Description of Remedy Program : Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the steering column squib wiring harness inspected for the correct length. If the wiring length is incorrect, the dealer will correct the wiring length according to the dealer bulletin technical repair instructions. There will be no charge for this service. Ford provided the general reimbursement plan for the cost of remedies paid for by vehicle owners prior to notification of a safety recall in May 2021. The ending date for reimbursement eligibility is estimated to be May 23, 2022. Ford will forward a copy of the notification letters to dealers to the agency when available. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The dealer will correct the wiring length if required according to the dealer bulletin technical repair instructions. Not required per 49 Part 573. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 22V-253 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Notification to dealers is expected to occur on April 19, 2022. Mailing of owner notification letters is expected to begin May 9, 2022, and is expected to be completed by May 13, 2022. Planned Dealer Notification Date : APR 19, 2022 – APR 19, 2022 Planned Owner Notification Date : MAY 09, 2022 – MAY 13, 2022 * NR – Not Reported
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