Ford E-Series Engine Cover Thermal Management – Altec 2021 Ford E-350 & E-450

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NHTSA ID Number: 10190018

Manufacturer Communication Number: CSR 509

 

Summary

Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain 2021 model year Econoline Ford E-350 and E-450 equipped with a 7.3L engine and a factory engine cover built between May 11, 2019 and November 13, 2020. Some of the affected vehicles may contain an engine cover with insulation on the underside of the engine cover that does not fully extend to the perimeter of the engine cover as intended. As a result, heat from the engine compartment can cause elevated temperatures on the passenger compartment surface of the engine cover. Direct and continuous contact with certain areas of the passenger compartment surface of the engine cover may cause burns to the skin of the driver or front seat passenger. Contact your authorized Ford dealer for an appointment to correct the condition. The vehicle owner is responsible for making arrangements to have the work completed. Altec is not able to complete this repair. All work must be completed by an authorized Ford dealer.

 

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
ALTEC AERIAL DEVICE 2020

 


IMPORTANT ORIGINAL EQUIPMENT MANUFACTURER

RECALL This notice applies to your vehicle. See attached serial number list.

 

NHTSA Safety, FMVSS Compliance, or Emissions Recall

Dear Altec Owner,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada Motor Vehicle Safety Act.

Altec Industries, Inc. has been informed that a defect exists in a motor vehicle you possess that is equipped with Altec equipment, based upon a notification from the Original Equipment Manufacturer (OEM) relating to motor vehicle safety, compliance, or emissions.

Refer to the attached documentation that follows this letter.  If you have additional questions, please contact your Altec Account Manager. You may also contact the OEM using the contact information provided in the attached recall notice.

For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov.

If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. If you have sold or retired the unit, please call Altec at 1-877-GO-ALTEC (1-877-462-5832) so the records may be changed.

If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice.

We appreciate your assistance in following this action in the interest of your safety and continued satisfaction with Altec products.

Thank you for your immediate attention on this important matter.


Component/Supplier Recall

March 5, 2021

Units Affected: Certain 2021 model year Econoline Ford E-350 and E-450 equipped with a 7.3L engine and a factory engine cover built between May 11, 2019 and November 13, 2020. (Please verify that your unit serial number is affected by reviewing the attached list in this CSR or by accessing your fleet on connect.altec.com/login)

Ford E-Series Engine Cover Thermal Management

Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the machine.

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN in the attached list.

Some of the affected vehicles may contain an engine cover with insulation on the underside of the engine cover that does not fully extend to the perimeter of the engine cover as intended. As a result, heat from the engine compartment can cause elevated temperatures on the passenger compartment surface of the engine cover. Direct and continuous contact with certain areas of the passenger compartment surface of the engine cover may cause burns to the skin of the driver or front seat passenger.

Contact your authorized Ford dealer for an appointment to correct the condition as described in the attached letter. The vehicle owner is responsible for making arrangements to have the work completed.

Altec is not able to complete this repair. All work must be completed by an authorized Ford dealer.

This repair is not covered under the Altec Warranty policy.

 


Safety Recall 20S73 – Engine Cover Thermal Management – 2021 Ford Econoline

Safety Recall 20S73 – Engine Cover Thermal Management – 2021 Ford Econoline

 


 


1 Associated Document

Manufacturer Communications

CSR 509
March 5, 2021

https://www.nhtsa.gov/recalls?nhtsaId=10190018

MC-10190018-0001.pdf 1070.781KB

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