Recall Service Action Under 13S08 – 2005-2012 Ford Crown Victoria 2005-2011 Lincoln Town Car 2005-2011 Mercury Grand Marquis

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NHTSA ID Number: 10205037

Manufacturer Communication Number: TSB160072

Summary

Inspected or repaired under 13R01 – Requests for recall service action under 13S08

 


2012 Crown Victoria
2012 Crown Victoria

 


FORD:
2005-2012 Crown Victoria

LINCOLN:
2005-2011 Town Car

MERCURY:
2005-2011 Grand Marquis

 

This article supersedes TSB 14-0195 to provide updated contact direction to the Special Service Support Center.

ISSUE

For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program 13R01 applies to vehicles not registered in corrosion states and not included in Safety Recall 13S08, where operation in high corrosion areas for an extended period may lead to corrosion in the lower intermediate steering shaft swing link.

This may result in a compressed upper intermediate steering shaft and separation from the steering column, which can result in a loss of steering control.

Vehicles covered under 13R01 that were inspected or repaired without replacement of the lower intermediate shaft, and have relocated to high corrosion areas, may experience subsequent corrosion of the lower intermediate steering shaft swing link.

 

ACTION

Follow the Service Procedure steps to correct the condition.

 

SERVICE PROCEDURE

1. For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles that were inspected or repaired without replacement of the lower intermediate steering shaft under Regional Program 13R01 and relocated to high corrosion areas, dealers can submit a Non-Involved Vehicle type contact to the Special Service Support Center (SSSC) from the PTS website to request recall service action. Dealers should provide pictures of the VIN tag, Odometer and an image of the steering shafts on the vehicle. Dealers located in U.S. Federalized Territories (America Samoa, Guam, Northern Mariana Islands, Puerto Rico and U.S. Virgin Islands) must contact expcso@ford.com to request the vehicle be added to Safety Recall 13S08.

2. If approved by the SSSC, follow Safety Recall 13S08. Dealers are to replace the lower intermediate steering shaft and inspect the upper intermediate steering shaft and lower steering column bearing. Upper intermediate steering shafts and lower steering column bearings that fail inspection require additional repairs according to the Safety Recall.

 

OTHER APPLICABLE ARTICLES

13R01

NHTSA 13S08

13V385

13R01-S3

13R01-S2

 


22 Affected Products

Vehicles

MAKE MODEL YEAR
FORD CROWN VICTORIA 2005-2012
LINCOLN TOWN CAR 2005-2011
MERCURY GRAND MARQUIS 2005-2011

 


1 Associated Document

Manufacturer Communications

TSB 16-0072

https://www.nhtsa.gov/recalls?nhtsaId=10205037

MC-10205037-9999.pdf 97.6KB

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NHTSA ID Number: 10183773

Manufacturer Communication Number: 16-0072

Summary

For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program 13R01 applies to vehicles not registered in corrosion states and not included in Safety Recall 13S08, where operation in high corrosion areas for an extended period may lead to corrosion in the lower intermediate steering shaft swing link. This may result in a compressed upper intermediate steering shaft and separation from the steering column, which can result in a loss of steering control. Vehicles covered under 13R01 that were inspected or repaired without replacement of the lower intermediate shaft, and have relocated to high corrosion areas, may experience subsequent corrosion of the lower intermediate steering shaft swing link.

1 Associated Document

Manufacturer Communications

TSB 16-0072

https://www.nhtsa.gov/recalls?nhtsaId=10183773

MC-10183773-9999.pdf 97.6KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
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Download [95.31 KB]

 


 

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