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NHTSA ID Number: 10205030
Manufacturer Communication Number: TSB160065
Summary
Safety recall 11s16 – LCA rear attaching flanges or rear subframe body mount corrosion – requests for recall service action
Windstar
FORD:
1999-2003 WINDSTAR
This article supersedes TSB 14-0168 to provide updated contact direction to the Special Service Support Center.
ISSUE
For 1999-2003 Windstar vehicles Safety Recall 11S16 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a front subframe lower control arm (LCA) rear attaching flange or rear body mount could separate from the vehicle subframe. Separation of one LCA attachment or both rear body mounts may result in a loss of vehicle directional control, increasing the risk of a crash.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- For 1999-2003 Windstar vehicles that are not covered under Safety Recall 11S16 but exhibit corrosion on the LCA rear attaching flanges or rear subframe body mounts, dealers can submit a Non-Involved Vehicle type contact to the Special Service Support Center (SSSC) from the PTS website to request recall service action. Dealers should provide pictures of the VIN, Odometer and a picture of the rear passenger side showing the vehicle trim level. Dealers located in U.S. Federalized Territories (America Samoa, Guam, Northern Mariana Islands, Puerto Rico and U.S. Virgin Islands) must contact expcso@ford.com to request recall service action.
- If approved, follow Safety Recall 11S16. Dealers are to clean and inspect the LCA rear attaching flanges and rear body mounts on the subframe for cracks, perforations (holes) or significant material loss. Based on the results of the inspection, dealers will perform one of the following service actions:
- Subframe can be repaired: Clean and install the brackets per Attachment III of Safety Recall 11S16 – Technical information and return the vehicle to the owner.
- Subframe cannot be repaired: Send pictures to Special Service Support Center (SSSC) using digital imaging for vehicle subframe replacement consideration.
5 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FORD | WINDSTAR | 1999-2003 |
1 Associated Document
Manufacturer Communications
TSB 16-0065
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NHTSA ID Number: 10183766
Manufacturer Communication Number: 16-0065
Summary
For 1999-2003 Windstar vehicles Safety Recall 11S16 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a front subframe lower control arm (LCA) rear attaching flange or rear body mount could separate from the vehicle subframe. Separation of one LCA attachment or both rear body mounts may result in a loss of vehicle directional control, increasing the risk of a crash.
1 Associated Document
Manufacturer Communications
TSB 16-0065
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SEOCONTENT-START
SAFETY RECALL 11S16 – LCA REAR ATTACHING FLANGES OR REAR SUBFRAME BODY MOUNT CORROSION – REQUESTS FOR RECALL SERVICE ACTION OTHER APPLICABLE ARTICLES 11S16 WARRANTY STATUS Information Only – Not Warrantable
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SEOCONTENT-END
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