Anti-Lock Brake (ABS) Electric Pump Activation and/or Diagnostic Trouble Code (DTC) C0021 C0021 C1021 – 2015 Ford & Lincoln

NHTSA ID Number: 10205030

Manufacturer Communication Number: TSB160065

Summary

Safety recall 11s16 – LCA rear attaching flanges or rear subframe body mount corrosion – requests for recall service action

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FORD:
1999-2003 WINDSTAR

 

This article supersedes TSB 14-0168 to provide updated contact direction to the Special Service Support Center.

 

ISSUE

For 1999-2003 Windstar vehicles Safety Recall 11S16 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a front subframe lower control arm (LCA) rear attaching flange or rear body mount could separate from the vehicle subframe. Separation of one LCA attachment or both rear body mounts may result in a loss of vehicle directional control, increasing the risk of a crash.

 

ACTION

Follow the Service Procedure steps to correct the condition.

 

SERVICE PROCEDURE

1. For 1999-2003 Windstar vehicles that are not covered under Safety Recall 11S16 but exhibit corrosion on the LCA rear attaching flanges or rear subframe body mounts, dealers can submit a Non-Involved Vehicle type contact to the Special Service Support Center (SSSC) from the PTS website to request recall service action. Dealers should provide pictures of the VIN, Odometer and a picture of the rear passenger side showing the vehicle trim level. Dealers located in U.S. Federalized Territories (America Samoa, Guam, Northern Mariana Islands, Puerto Rico and U.S. Virgin Islands) must contact expcso@ford.com to request recall service action.

1. If approved, follow Safety Recall 11S16. Dealers are to clean and inspect the LCA rear attaching flanges and rear body mounts on the subframe for cracks, perforations (holes) or significant material loss. Based on the results of the inspection, dealers will perform one of the following service actions:
   1. Subframe can be repaired: Clean and install the brackets per Attachment III of Safety Recall 11S16 – Technical information and return the vehicle to the owner.
   1. Subframe cannot be repaired: Send pictures to Special Service Support Center (SSSC) using digital imaging for vehicle subframe replacement consideration.

 

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5 Affected Products

Vehicle

MAKE	MODEL	YEAR
FORD	WINDSTAR	1999-2003

 

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1 Associated Document

Manufacturer Communications

TSB 16-0065

https://www.nhtsa.gov/recalls?nhtsaId=10205030

MC-10205030-9999.pdf 97.015KB

 

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NHTSA ID Number: 10183766

Manufacturer Communication Number: 16-0065

Summary

For 1999-2003 Windstar vehicles Safety Recall 11S16 has been issued for vehicles that are operated in high corrosion areas for an extended period, where a front subframe lower control arm (LCA) rear attaching flange or rear body mount could separate from the vehicle subframe. Separation of one LCA attachment or both rear body mounts may result in a loss of vehicle directional control, increasing the risk of a crash.

 

1 Associated Document

Manufacturer Communications

TSB 16-0065

https://www.nhtsa.gov/recalls?nhtsaId=10183766

MC-10183766-9999.pdf 97.015KB

 

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Last update on 2024-04-20 / Affiliate links / Images from Amazon Product Advertising API

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