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NHTSA ID Number: 10159457
Manufacturer Communication Number: TSB 19-2100
Summary
Some 2013-2015 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and/or a transmission malfunction service now warning with only diagnostic trouble codes (DTCs) P0741 and/or P1744 stored in the powertrain control module (PCM). This may be due to internal damage to the torque converter. To resolve the condition, repair or replace the affected internal transmission components as directed by the Service Procedure.
3 Affected Products
Vehicle
FORD![]() | ESCAPE | 2013-2015 |
Model:
Ford![]() 2013-2015 Escape |
Issue: Some 2013-2015 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and/or a transmission malfunction service now warning with only diagnostic trouble codes (DTCs) P0741 and/or P1744 stored in the powertrain control module (PCM). This may be due to internal damage to the torque converter. To resolve the condition, repair or replace the affected internal transmission components as directed by the Service Procedure.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
Parts
Description | Quantity | Part Number |
Torque Converter | 1 | CV6Z-7902-G |
Torque Converter Nuts | 4 | W715618-S437![]() |
Converter Side Halfshaft Seal, 2-Wheel Drive (2WD) | 1 | BB5Z-1S177-C |
Converter Side Halfshaft Seal, 4-Wheel Drive (4WD) | 1 | 9L8Z-1177-C |
Case Side Halfshaft Seal | 1 | 9L8Z-1177-G |
Fluid Pump To Housing Seals-Small | 4 | 9L8Z-7A248-B |
Fluid Pump To Housing Seals-Large | 1 | 9L8Z-7A248-C |
Transmission Fluid Pump Assembly | 1 | 9L8Z-7A103-J |
Pump Assembly to Converter Housing Seal | 1 | 9L8Z-7A248-A ![]() |
Transmission Input Shaft Seal | 1 | 9L8Z-7048-A |
Converter Hub Seal | 1 | 9L8Z-7A248-F |
Separator Plate, Main Control To Case | 1 | DV6Z-7Z490-A |
Separator Plate, Solenoid Module To Main Control | 1 | DV6Z-7Z490-B |
Line Pressure Control Solenoid Band 1 | 1 | CV6Z-7G383-B |
Line Pressure Control Solenoid Band 2 | 1 | CV6Z-7G383-C ![]() |
Line Pressure Control Solenoid Band 3 | 1 | CV6Z-7G383-D ![]() |
Line Pressure Control Solenoid Band 4 | 1 | CV6Z-7G383-E ![]() |
Line Pressure Control Solenoid Band 5 | 1 | CV6Z-7G383-F |
Torque Converter Clutch Solenoid Band 1 | 1 | CV6Z-7G136-B |
Torque Converter Clutch Solenoid Band 2 | 1 | CV6Z-7G136-C ![]() |
Torque Converter Clutch Solenoid Band 3 | 1 | CV6Z-7G136-D ![]() |
Torque Converter Clutch Solenoid Band 4 | 1 | CV6Z-7G136-E ![]() |
Torque Converter Clutch Solenoid Band 5 | 1 | CV6Z-7G136-F |
Tube Assembly | 2 | BL8Z-7G199-A![]() |
Transmission Main Control Assembly | 1 | CV6Z-7A100-B |
Solenoid Body | 1 | CV6Z-7G391-A ![]() |
Wheel Hub Nut | 1 | CCPZ-3B477-G![]() |
Halfshaft Bearing Retainer | 1 | YS4Z-3N324-AA |
Halfshaft Bearing Retainer Nuts | 2 | W520102-S442 |
Halfshaft Retaining Circlip | 1 | AE5Z-4B422-A ![]() |
Ball Joint Pinch Bolts | 2 | W716075-S442 |
Ball Joint Pinch Bolt Nuts | 2 | W520415-S442 |
Tie Rod End Nuts | 2 | W520203-S442 ![]() |
Driveshaft Bolts | 12 | 5F9Z-4682-AA |
Cooler Line Bolts | 2 | W712146-S437 |
Transmission Filter | 1 | BB5Z-7A098-E |
Engine Oil Filter | 1 | BE8Z-6731-AB ![]() |
Transmission Fluid (All Markets Except Canada) | 12 | XT-10-QLV ![]() |
Transmission Fluid (Canada Only) | 12 | CXT-10-LV6![]() |
Engine Oil (All Markets Except Canada) | 1 | XO-5W20-Q1SP |
Engine Oil (Canada Only) | 1 | CXO-5W20-LSP6 |
Service Procedure
- Remove the transmission. Refer to Workshop Manual (WSM), Section 307-01.
- Remove and discard the torque converter.
- Remove the transmission fluid pump assembly for inspection. Remove and discard the fluid filter. Follow the transmission fluid pump assembly inspection procedure. Refer to WSM, Section 307-01 > Overhaul > Transmission > Steps 126-133. Does the transmission fluid pump assembly pass inspection criteria?
(1). Yes – proceed to Step 4.
(2). No – replace the transmission fluid pump assembly. Proceed to Step 4.
- Remove the main control and solenoid body assembly. Refer to WSM, Section 307-01.
- Separate the main control from the solenoid body.
- Overhaul the solenoid body assembly. Refer to WSM, Section 307-01. Do all the valves move freely?
(1). Yes – proceed to Step 7.
(2). No – replace the solenoid body. Proceed to Step 8.
- Replace the line pressure control (LPC) solenoid (high variable bleed) and the torque converter clutch (TCC) solenoid (low variable bleed). Refer to WSM, Section 307-01.
- Replace the main control.
- Reassemble the transmission with a new torque converter and fluid filter. Refer to WSM, Section 30701.
- Reinstall the transmission. Refer to WSM, Section 307-01.
SEOCONTENT-START
TECHNICAL SERVICE BULLETIN
1.6L EcoBoost – Illuminated MIL And/Or Transmission Malfunction
Service Now Warning With Only DTCs P0741 And/Or P1744
19-
2100
11 April
2019
Model:
Ford
2013-2015 Escape
Issue: Some 2013-2015 Escape vehicles equipped with a 1.6L EcoBoost engine may exhibit an
illuminated malfunction indicator lamp (MIL) and/or a transmission malfunction service now warning with
only diagnostic trouble codes (DTCs) P0741 and/or P1744 stored in the powertrain control module (PCM).
This may be due to internal damage to the torque converter. To resolve the condition, repair or replace the
affected internal transmission components as directed by the Service Procedure.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• 2013-2015 Escape
• 1.6L EcoBoost engine
• The only DTCs stored in the PCM are P0741 and/or P1744
Parts
Part Number Description Quantity
CV6Z-7902-G Torque Converter 1
W715618-S437 Torque Converter Nuts 4
BB5Z-1S177-C Converter Side Halfshaft Seal, 2-Wheel Drive (2WD) 1
9L8Z-1177-C Converter Side Halfshaft Seal, 4-Wheel Drive (4WD) 1
9L8Z-1177-G Case Side Halfshaft Seal 1
9L8Z-7A248-B Fluid Pump To Housing Seals-Small 4
9L8Z-7A248-C Fluid Pump To Housing Seals-Large 1
9L8Z-7A103-J Transmission Fluid Pump Assembly 1
9L8Z-7A248-A Pump Assembly to Converter Housing Seal 1
9L8Z-7048-A Transmission Input Shaft Seal 1
9L8Z-7A248-F Converter Hub Seal 1
DV6Z-7Z490-A Separator Plate, Main Control To Case 1
DV6Z-7Z490-B Separator Plate, Solenoid Module To Main Control 1
CV6Z-7G383-B Line Pressure Control Solenoid Band 1 1
CV6Z-7G383-C Line Pressure Control Solenoid Band 2 1
CV6Z-7G383-D Line Pressure Control Solenoid Band 3 1
CV6Z-7G383-E Line Pressure Control Solenoid Band 4 1
CV6Z-7G383-F Line Pressure Control Solenoid Band 5 1
CV6Z-7G136-B Torque Converter Clutch Solenoid Band 1 1
CV6Z-7G136-C Torque Converter Clutch Solenoid Band 2 1
CV6Z-7G136-D Torque Converter Clutch Solenoid Band 3 1
CV6Z-7G136-E Torque Converter Clutch Solenoid Band 4 1
CV6Z-7G136-F Torque Converter Clutch Solenoid Band 5 1
BL8Z-7G199-A Tube Assembly 2
CV6Z-7A100-B Transmission Main Control Assembly 1
CV6Z-7G391-A Solenoid Body 1
CCPZ-3B477-G Wheel Hub Nut 1
YS4Z-3N324-AA Halfshaft Bearing Retainer 1
W520102-S442 Halfshaft Bearing Retainer Nuts 2
AE5Z-4B422-A Halfshaft Retaining Circlip 1
W716075-S442 Ball Joint Pinch Bolts 2
W520415-S442 Ball Joint Pinch Bolt Nuts 2
W520203-S442 Tie Rod End Nuts 2
5F9Z-4682-AA Driveshaft Bolts 12
W712146-S437 Cooler Line Bolts 2
BB5Z-7A098-E Transmission Filter 1
BE8Z-6731-AB Engine Oil Filter 1
XT-10-QLV Transmission Fluid (All Markets Except Canada) 12
CXT-10-LV6 Transmission Fluid (Canada Only) 12
XO-5W20-Q1SP Engine Oil (All Markets Except Canada) 1
CXO-5W20-LSP6 Engine Oil (Canada Only) 1
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions
Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB.
Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS
part coverage tool.
Labor Times
Description
Operation
No.
Time
2013-2015 Escape 4X2 1.6L: Check DTCs, Remove The Transmission, Remove
And Disassemble The Front Pump And Solenoid Body To Inspect, Overhaul And
Re-Use Solenoid Body, Includes Time To Replace The LPC And TCC Solenoids
(Do Not Use With Any Other Labor Operations)
192100A 9.3
Hrs.
2013-2015 Escape 4X2 1.6L: Check DTCs, Remove The Transmission, Remove
And Disassemble The Front Pump And Solenoid Body To Inspect, Includes Time
To Replace The Solenoid Body, And Perform An Adaptive Drive Cycle (Do Not Use
With Any Other Labor Operations)
192100B 9.5
Hrs.
2013-2015 Escape 4X4 1.6L: Check DTCs, Remove The Transmission, Remove
And Disassemble The Front Pump And Solenoid Body To Inspect, Overhaul And
Re-Use Solenoid Body, Includes Time To Replace The LPC And TCC Solenoids
(Do Not Use With Any Other Labor Operations)
192100C 10.3
Hrs.
192100D
2013-2015 Escape 4X4 1.6L: Check DTCs, Remove The Transmission, Remove
And Disassemble The Front Pump And Solenoid Body To Inspect, Includes Time
To Replace The Solenoid Body, And Perform An Adaptive Drive Cycle (Do Not Use
With Any Other Labor Operations)
10.6
Hrs.
Repair/Claim Coding
Causal Part: 7902
Condition Code: 42
Service Procedure
1. Remove the transmission. Refer to Workshop Manual (WSM), Section 307-01.
2. Remove and discard the torque converter.
3. Remove the transmission fluid pump assembly for inspection. Remove and discard the fluid filter.
Follow the transmission fluid pump assembly inspection procedure. Refer to WSM, Section 307-01 >
Overhaul > Transmission > Steps 126-133. Does the transmission fluid pump assembly pass inspection
criteria?
(1). Yes – proceed to Step 4.
(2). No – replace the transmission fluid pump assembly. Proceed to Step 4.
4. Remove the main control and solenoid body assembly. Refer to WSM, Section 307-01.
5. Separate the main control from the solenoid body.
6. Overhaul the solenoid body assembly. Refer to WSM, Section 307-01. Do all the valves move freely?
(1). Yes – proceed to Step 7.
(2). No – replace the solenoid body. Proceed to Step 8.
7. Replace the line pressure control (LPC) solenoid (high variable bleed) and the torque converter clutch
(TCC) solenoid (low variable bleed). Refer to WSM, Section 307-01.
8. Replace the main control.
9. Reassemble the transmission with a new torque converter and fluid filter. Refer to WSM, Section 307-
01.
10. Reinstall the transmission. Refer to WSM, Section 307-01.
19-2100
11 April 2019
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