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NHTSA ID Number: 10169854
Manufacturer Communication Number: TSB 19-2388
Summary
Some 2015-2019 Transit vehicles may exhibit poor air conditioning (A/C) performance. If the cause of this is found to be a refrigerant leak from the evaporator, this may be due to build up of contaminates inside the evaporator housing. To correct this concern, replace only the evaporator housing and install a cabin air filter as opposed to replacing the entire climate control housing assembly.
5 Affected Products
Vehicle
FORD![]() | TRANSIT | 2015-2019 |
This bulletin supersedes 19-2166. Reason for update: New Part/Procedure For Same Condition
Model:
Ford
2015-2019 Transit
Summary
This article supersedes TSB 19-2166 to update the Parts List and Service Procedure.
Issue: Some 2015-2019 Transit vehicles may exhibit poor air conditioning (A/C) performance. If the cause of this is found to be a refrigerant leak from the evaporator, this may be due to build up of contaminates inside the evaporator housing. To correct this concern, replace only the evaporator housing and install a cabin air filter as opposed to replacing the entire climate control housing assembly.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria:
- 2015-2019 Transit
- Evaporator core leak
Parts
Description | Quantity | Part Number | |
Motorcraft® FP74 | Cabin Filter | 1 | BK2Z-19N619-A |
– | Evaporator Housing | 1 | CK4Z-18A484-D |
– | Motorcraft® PAG Refrigerant Compressor Oil | 1 | YN-12-D ![]() |
– | A/C Evaporator O-Ring Kit | 1 | 6E5Z-19B596-A ![]() |
– | Motorcraft® Orange Prediluted Antifreeze/Coolant (All Markets Except Canada) | As Required | VC-3DIL-B ![]() |
– | Motorcraft® Orange Prediluted Antifreeze/Coolant (Canada Only) | As Required | CVC-3DIL-B![]() |
– | Motorcraft® Yellow Prediluted Antifreeze/Coolant (All Markets Except Canada) | As Required | VC-13DL-G |
– | Motorcraft® Yellow Prediluted Antifreeze/Coolant (Canada Only) | As Required | CVC-13DL-G![]() |
A-Pillar Trim Panel | 1 | 6103599 |
SEOCONTENT-START
TECHNICAL SERVICE BULLETIN
Poor A/C Performance – Evaporator Housing Can Now Be
Serviced Separately From The Climate Control Housing
Assembly/Add Cabin Air Filter
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description | Operation No. |
Time |
2015-2019 Transit: Inspect The A/C System And Replace The Evaporator Core Includes Time To Remove and Separate The Climate Control Housing And Install A Cabin Air Filter (Do Not Use With Any Other Labor Operations) | 192388A | 6.4 Hrs. |
2015-2019 Transit 3.2L Puma: Inspect The A/C System And Replace The Evaporator Core Includes Time To Remove and Separate The Climate Control Housing And Install A Cabin Air Filter (Do Not Use With Any Other Labor Operations) | 192388B | 6.8 Hrs. |
Repair/Claim Coding
Causal Part: | 18A484 |
Condition Code: | 42 |
SEOCONTENT-END
Service Procedure
NOTE: Some Transit vehicles that have had a heater core repair and system flush or were built on or after 02-Jan-2019 may be using Motorcraft Yellow Antifreeze/Coolant. If Motorcraft Yellow Antifreeze/Coolant is found in the vehicle, service with the same coolant.
- Inspect the A/C system. Does the system show signs of leaks in components other than the evaporator?
(1). Yes – this article does not apply. Refer to Workshop Manual (WSM), Section 412-00.
(2). No – proceed to Step 2.
- Remove the climate control housing. Refer to WSM, Section 412-00.
- Remove the retaining clip from the bottom of the case. (Figure 1 Callout 1)
Figure 1

Item | Description |
1 | Retaining clip |
2 | Retaining screws |
- Remove the 3 retaining screws and separate the blower motor case from the evaporator housing.
(Figure 1 Callout 2) - Attach the blower motor case to the new evaporator case and install the 3 retaining screws. Tighten the 3 retaining screws to 3.7 Nm +/- 0.6 (32.75 lb-in +/- 5.31).
- Install the remaining clip.
- Install the cabin air filter in case above blower motor. (Figure 2)
Figure 2

- Reinstall the climate control housing. Refer to WSM, Section 412-00.
- Inform the customer the vehicle is now equipped with a cabin air filter that will require maintenance every 32,000 km (20,000 miles). Print the Customer Information Sheet and provide to the customer prior to releasing the vehicle.
(1). Click this link to retrieve the Customer Information Sheet.
19-2388
19 December 2019
19-2166
19 June 2019
- Universal - ZeroR AC Refrigerant is a hydrocarbon that safely bonds with chemicals like R134a, R1234YF and R12. We can only advertise this product to be used in R134a systems due to EPA regulations in the USA on both R12 and R1234YF systems. EPA also prohibits mixing refrigerant types. See the description for all legal disclaimers.
- Easy - This product installs just as easily as any R134a products. Cans even have R134a threads and the majority of R134a can taps will work for these cans.
- 6oz Cans - Refrigerants are compressed gasses and are measured by weight, not by liquid volume such as water. All gasses compress differently and produce a different weight. ZeroR AC Refrigerant is low weight compared to R134a, but its performance is equal to 16oz of R134a.
- Eco Friendly – ZeroR AC Refrigerant is a 100% Natural gas unlike R134a, R1234yf and R12.
- Safe – ZeroR AC Refrigerant has a class 2.1 flammability rating just like the new R1234YF which is now used in 100% of newly manufactured vehicles. Under normal operating conditions this product presents no danger to its users when handled properly and used in systems approved for flammable refrigerants.
- Approved for use in California
- High Mileage refrigerant for vehicles over 75, 000 miles
- Contains approximately 10 oz. of R-134a and 2 oz. of additives
- Contains leak sealer to seal common A/C leaks in rubber hoses, gaskets, and O-rings
- Contains high mileage No wear additives
- This item cannot be shipped to Washington or California
- Contains approximately 1.5oz of refrigerant and 1.5oz of additives
- Repairs Metal Leaks in evaporators, condensers, compressors, accumulators and receiver dryers
- Seals Rubber Leaks in O-rings, gaskets, and hoses
- With red dye for detecting leaks too large to repair
- Reusable dispensing hose designed for compliance and to work only with R-134a cans with self-sealing valve can tops
- Replaces lost R-134a refrigerant and oil in automotive A/C system
- System safe stop leak sealer stops most common A/C leaks with hoses, gaskets and O-Rings
- Special anti-wear additives extend system life and improve performance
- Contains R-134a gas which is acceptable for use in motor vehicle A/C (MVAC) systems
- Complies with Section 612 of the EPA Clean Air Act, EPA Compliant in Self Sealing Cans
- Digital gauge with guided command
- Guided Commands eliminate the guesswork
- 24” Long Hose
- Trigger Dispenser
- Quick Connect Coupler
- Universal PAG R134a Oil Charge, 4 oz. (9145)
Last update on 2025-04-19 / Affiliate links / Images from Amazon Product Advertising API
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