Fuel Slosh Noise – All Wheel Drive (AWD) – 2015-2019 Ford & Lincoln

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NHTSA ID Number: 10153937

Manufacturer Communication Number: TSB 18-2378

Summary

Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a fuel slosh noise primarily when the fuel tank is over 3/4 full and when driving at low speeds. This may be due to the fuel moving around in the fuel tank. Follow the Service Procedure steps to correct the condition.

 

9 Affected Products

Vehicles

MAKE MODEL YEAR
FORD EDGE 2015-2019
LINCOLN MKX 2016-2019

 


This bulletin supersedes 17-2046. Reason for update: Concern Carryover to New Model

 

Model:

Ford

2015-2019 Edge

Lincoln

2016-2018 MKX
2019 Nautilus

 

Summary

This article supersedes TSB 17-2046 to update the vehicles affected.

Issue: Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a fuel slosh noise primarily when the fuel tank is over 3/4 full and when driving at low speeds. This may be due to the fuel moving around in the fuel tank.

 

Action: Follow the Service Procedure steps to correct the condition.

 

Parts

Description Part Number Quantity
Fuel Tank Strap H2GZ-9054-A 2
Fuel Tank Bolt W718813-S442 4

 

Service Procedure

1. Is the customer concern a fuel slosh noise coming from underneath the vehicle that occurs primarily when the fuel tank is around 3/4 full and when driving at low speeds?

(1). Yes – go to Step 2.

(2). No – this article does not apply. Refer to Workshop Manual (WSM), Section 100-04 for normal diagnostics.

2. Raise the vehicle on a hoist. Refer to WSM, Section 310-01.

3. Support the fuel tank using a powertrain lift.

4. Remove and discard the fuel tank straps and fasteners.

5. Install new fuel tank straps and fasteners.

(1). Tighten bolts to 25 +/- 3.8 Nm (18 +/- 2.8 lb-ft.).


 


18-2378
14 December 2018

https://www.nhtsa.gov/recalls?nhtsaId=10153937

https://static.nhtsa.gov/odi/tsbs/2018/MC-10153937-9999.pdf

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