Ting/Pop/Click Type Noise - Front Halfshaft

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TSB 13-5-24	TING/POP/CLICK-TYPE NOISE – FRONT HALFSHAFT
Publication Date: May 21, 2013

FORD:

2013 Fusion

ISSUE:

Some 2013 Fusion, Fusion Hybrid and Fusion Energi vehicles may exhibit a noise that could be described as a ting, pop or click-type noise from the front wheel area when accelerating from a stop or when shifting between drive/reverse and reverse/drive.

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

What type of powertrain does the Fusion have?
1. If the Fusion is equipped with a 1.6L GTDI, 2.0L GTDI or 2.5L DOHC engine, proceed to Step 2.
2. If the vehicle is a Fusion Hybrid, determine the vehicle built date.
  1. If the Fusion Hybrid vehicle was built on or before 4/14/2013, proceed to Step 2.
  2. If the Fusion Hybrid vehicle was built after 4/14/2013, this procedure does not apply. Refer to Workshop Manual (WSM), Section 100-04 for normal diagnostics.
3. If the vehicle is a Fusion Energi, determine the vehicle built date.
  1. If the Fusion Energi vehicle was built on or before 1/21/2013, proceed to Step 2.
  2. If the Fusion Energi vehicle was built after 1/21/2013, this procedure does not apply. Refer to WSM, Section 100-04 for normal diagnostics.
Separate halfshaft from wheel hub. Refer to WSM, Section 205-04.
1. Do not remove halfshafts from transmission or power transfer unit.
Install one (1) thrust washer over the halfshaft splines until the metal ring is flat against the wheel bearing mating surface. The taper should face outward toward the hub/splines. (Figures 2 and 3)

Figure 1 – Article 13-5-24

Figure 2 – Article 13-5-24

Assemble halfshaft to wheel hub. Refer to WSM, Section 205-04.

PART NUMBER	PART NAME
DG9Z-7G273-B	Thrust Washer
W713640-S437	Halfshaft Nut
W500545-S439	Ball Joint Bolt
W520214-S442	Ball Joint Nut

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

OPERATION	DESCRIPTION	TIME
130524A	2013 Fusion: Install A Thrust Washer Onto One (1) Front Halfshaft Following The Service Procedure (Do Not Use With Any Other Labor Operations)	0.6 Hr.
130524B	2013 Fusion: Install A Thrust Washer Onto Both (2) Front Halfshafts Following The Service Procedure (Do Not Use With Any Other Labor Operations)	0.9 Hr.