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| TSB 13-5-6 |
|
| Publication Date: May 7, 2013 | |
| FORD: | 2013 C-MAX |
ISSUE:
Some 2013 C-MAX vehicles equipped with Hands-Free Liftgate feature may exhibit a condition where the opening feature is inoperative after the vehicle has been locked for three (3) minutes or longer. No diagnostic trouble codes (DTCs) will be present.
ACTION:
Reprogram the Rear Gate Trunk Module (RGTM) module to the latest calibration using Integrated Diagnostic System (IDS) release 84.03 and higher. Calibration files may also be obtained at www.motorcraft.com.
WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
| OPERATION | DESCRIPTION | TIME |
| 130506A | 2013 C-MAX: Check DTCs And Reprogram The RGTM (Do Not Use With Any Other Labor Operations) | 0.2 Hr. |
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 14B291 | 04 |
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Service Information & Reprogramming
Software necessary to program electronic modules to the latest calibration level, perform module initialization (PATS), and set Programmable Parameters on Ford, Lincoln and Mercury vehicles.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
- Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
- Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device 
using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
