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| TSB 13-6-23 | |
| Publication Date: June 24, 2013 | |
| FORD: | 2013 C-MAX, Fusion |
| LINCOLN: | 2013 MKZ |
The article supersedes TSB 13-5-1 to update the Title, Issue Statement and Service Procedure.
ISSUE:
Some 2013 C-Max Hybrid/Energi vehicles built on or before 4/9/2013 and Fusion Hybrid/Energi and MKZ Hybrid vehicles built on or before 6/12/2013 may exhibit a 12-volt battery which is unable to maintain a charge or becomes discharged when the vehicle is operated with maximum electrical loads for short drive cycles and then left unattended for several hours during cold weather temperatures, less than 0 degrees Celcius (32 degrees Fahrenheit).
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- Does the concern occur only when the ambient temperature is below 0 °C (32 °F)?
- Yes – proceed to Step 2.
- No – this article does not apply. Refer to Workshop Manual, Section 414-01 for normal diagnosis.
- Reprogram the Direct Current/Direct Current (DC/DC) Converter Control Module to the latest calibration using IDS release 84.02 and higher. Calibration files may also be obtained at www.motorcraft.com.
WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
| OPERATION | DESCRIPTION | TIME |
| 130623A | 2013 C-MAX, Fusion Hybrid, Fusion Energi and MKZ Hybrid: Reprogram The Direct Current/Direct Current Converter Module (Do Not Use With Any Other Labor Operation) | 0.2 Hr. |
DEALER CODING
| BASIC PART NO. | CONDITION CODE |
| 14B227 | 04 |
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Service Information & Reprogramming
Software necessary to program electronic modules to the latest calibration level, perform module initialization (PATS), and set Programmable Parameters on Ford, Lincoln and Mercury vehicles.
Ford Module Programming (FMP) is a software application that allows subscribers to program electronic modules on Ford, Lincoln and Mercury vehicles. It can be used for:
- Reprogramming emission-related (OBDII) modules on some vehicles manufactured in 1995 and all vehicles manufactured from 1996 to the present
- Reprogramming or reconfiguring non-emission-related modules on many vehicles (UBP and MS-CAN not supported)
In addition, module initialization (PATS) functions such as Keycode Erase/Reprogram and PCM Parameter Reset can be done using this application.
J2534 Device 
using Ford Module Programming (FMP) can Reprogram and Configure most Modules.
Latest Calibration Information
Module Build Data (As-Built)
Use VIN to obtain As-Built data
