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SUMMARY:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford F-650 and F-750 trucks manufactured April 15, 2015, to December 15, 2015, and equipped with rear air suspension.
In the affected vehicles, the rear brake hoses may contact and chafe on the rear axle housing while driving.
CONSEQUENCE:
A chafed rear brake line may result in an air leak, reducing the rear braking ability and increasing the risk of a crash.
REMEDY:
Ford will notify owners, and dealers will install revised rear brake air chambers and replace any damaged rear air brake lines, free of charge.
The recall began on February 9, 2016.
Owners may contact Ford customer service at 1-866-436-7332.
Ford’s number for this recall is 15S38.
NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
February 1, 2016
TO: All U.S. Ford and Lincoln Dealers
SUBJECT: DEMONSTRATION / DELIVERY HOLD – Safety Recall 15S38
Certain 2016 Model Year F-650/750 Vehicles with both Air Suspension and Air Brakes Replace Rear Air Brake Chambers
AFFECTED VEHICLES
| Vehicle | Model Year | Assembly Plant | Build Dates |
| F-650/750 | 2016 | Ohio | April 15, 2015 through December 15, 2015 |
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS SAFETY RECALL
In some of the affected vehicles, the rear air service or parking brake jounce hoses may contact and chafe on the rear axle housing during vehicle operation. Over time this could cause an air leak resulting in inadvertent application of the parking brake or degradation of the rear service brake performance, increasing the risk of a crash.
SERVICE ACTION
Before demonstrating or delivering any of the vehicles involved in this recall, dealers are to replace the rear brake air chambers. Additionally, dealers are to inspect the rear air service and parking brake jounce hoses for damage and replace if needed. This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION MAILING SCHEDULE
Owner Letters are expected to be mailed the week of February 8, 2016. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
PLEASE NOTE:
Federal law requires dealers to complete this recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $7,000 per vehicle. Correct all vehicles in your new vehicle inventory before delivery.
ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Attachment IV: Air Brake Chamber Reference Table
Owner Notification Letter
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.
ATTACHMENT I
DEMONSTRATION / DELIVERY HOLD – Safety Recall 15S38
Certain 2016 Model Year F-650/750 Vehicles with both Air Suspension and Air Brakes
Replace Rear Air Brake Chambers
OASIS ACTIVATION
OASIS was activated on December 22, 2015.
FSA VIN LISTS ACTIVATION
FSA VIN Lists were available through https://web.fsavinlists.dealerconnection.com on December 22, 2015. Owner names and addresses will be available by February 19, 2016.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
SOLD VEHICLES
- Owners of affected vehicles will be directed to dealers for repairs.
- Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
ADDITIONAL LABOR TIME AND/OR PARTS
Additional repairs identified as necessary to complete the FSA should be managed as follows:
- For vehicles within the new truck limited warranty basic coverage, follow existing warranty and policy guidelines for related damage claims. No SSSC approval is required for these vehicles: o F-650/750 trucks – 2 years, regardless of miles driven
- For vehicles outside the new truck basic warranty coverage, submit an Approval Request to the SSSC Web Contact Site prior to completing the repair.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
The use of rental vehicles is not approved for this program.
CLAIMS PREPARATION AND SUBMISSION
- Enter claims using Direct Warranty Entry (DWE) or One Warranty Solution (OWS).
- DWE: refer to ACESII manual for claims preparation and submission information.
- OWS: when entering claims in DMS software, select claim type 31: Field Service Action. The FSA number (15S38) is the sub code.
- Additional labor and/or parts must be claimed as related damage on a separate repair line from the FSA.
ATTACHMENT II
DEMONSTRATION / DELIVERY HOLD – Safety Recall 15S38
Certain 2016 Model Year F-650/750 Vehicles with both Air Suspension and Air Brakes
Replace Rear Air Brake Chambers
LABOR ALLOWANCES
| Description | Labor Operation | Labor Time |
|
MT15S38 | Actual Time, up to
4.0 Hours |
PARTS REQUIREMENTS / ORDERING INFORMATION
| Part Number | Description | Order Quantity |
|---|---|---|
| Refer to Attachment IV | Left Rear Air Brake Chamber | 1 |
| Right Rear Air Brake Chamber | 1 | |
| FC4Z-2A442-A | Rear Air Service Brake Jounce Hose | Up to 2 (If Needed) |
| FC4Z-2A442-C | Rear Air Parking Brake Jounce Hose | Up to 2 (If Needed) |
The DOR/COR number for this recall is 51020.
Order your parts through normal order processing channels. To guarantee the shortest delivery time, an emergency order for parts must be placed.
DEALER PRICE
For latest prices, refer to DOES II.
PARTS RETENTION AND RETURN
Follow the provisions of the Warranty and Policy Manual, Section 1 “WARRANTY PARTS RETENTION AND RETURN POLICIES.”
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
ATTACHMENT III
CERTAIN 2016 MODEL YEAR F650/750 VEHICLES WITH BOTH AIR SUSPENSION AND AIR BRAKES— REPLACE REAR AIR BRAKE CHAMBERS
OVERVIEW
In the affected vehicles, the rear air service or parking brake jounce hoses may contact and chafe on the rear axle housing during vehicle operation. Over time this could cause an air leak resulting in inadvertent application of the parking brake or degradation of the rear service brake performance, increasing the risk of a crash.
SERVICE PROCEDURE
- Replace the left and right rear brake air chambers. Please follow the Workshop Manual (WSM) procedures in Section 206-02.
- Inspect the rear air service and parking brake jounce hoses for signs of chafing or damage near the rear axle housing. Is any chafing or damage present?
- Yes – Replace any rear air service or parking brake jounce hoses that exhibit chafing or damage. Please follow the WSM procedures in Section 206-08. No – Repair is complete.
- No additional service is required.
ATTACHMENT IV
In Adobe Reader menu, click “EDIT”, then click “FIND”, then insert the complete VIN or the last 6 characters, then press ENTER. OR
Press Ctrl and F simultaneously, then insert the complete VIN or the last 6 characters, then press ENTER.
| Vin | Left Rear Air Brake Chamber | Right Rear Air Brake Chamber |
| 1FDWF6DC0GDA03494 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DC3GDA01903 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DC3GDA02128 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DC4GDA01571 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DC5GDA01594 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DC5GDA03071 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DC6GDA00325 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DC6GDA01653 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DC6GDA01832 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DC6GDA02737 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DC6GDA02740 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DC8GDA00326 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DC8GDA01752 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DC8GDA02738 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DCXGDA02739 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE0GDA00466 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE0GDA01391 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE0GDA01424 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE0GDA01875 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE0GDA02587 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE1GDA01416 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE1GDA01447 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE1GDA01593 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE2GDA00467 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE2GDA01392 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE2GDA01425 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE2GDA02574 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE3GDA01417 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE3GDA01420 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE3GDA01448 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE4GDA00468 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE4GDA01393 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE5GDA01418 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE5GDA01421 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE6GDA01394 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE7GDA01419 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE7GDA01422 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE8GDA01395 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE8GDA02398 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE9GDA00465 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE9GDA01423 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DE9GDA01874 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DX7GDA01678 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DXXGDA02842 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF6DXXGDA03084 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWF7DC0GDA01766 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC0GDA03324 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC1GDA01761 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC1GDA02456 | FC4Z-2225-E | FC4Z-2225-F |
| Vin | Left Rear Air Brake Chamber | Right Rear Air Brake Chamber |
| 1FDWF7DC2GDA01591 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC2GDA01767 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC2GDA01770 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC3GDA01762 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC3GDA02457 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC4GDA01768 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC4GDA01771 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC5GDA00550 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC5GDA01763 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC6GDA01710 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC6GDA01769 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC7GDA01764 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC8GDA03474 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DC9GDA01765 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DCXGDA01760 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DE0GDA03437 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DE2GDA01754 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DE2GDA02757 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DE4GDA01755 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DE4GDA03411 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DE6GDA01658 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DE8GDA01659 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DX5GDA01300 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DX5GDA01913 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWF7DX6GDA03069 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWW6DC0GDA02734 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DC1GDA00510 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DC1GDA02709 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DC3GDA02730 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DC5GDA02731 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DC7GDA02732 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DC9GDA02733 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DE4GDA01670 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DE6GDA01671 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DE6GDA01864 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DE6GDA03078 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DE8GDA01672 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DE9GDA01759 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DX0GDA01697 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DX1GDA01918 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW6DX2GDA03001 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWW7DE1GDA03477 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWX6DC0GDA02276 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC0GDA03153 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC0GDA03248 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC0GDA03377 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC0GDA03380 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC0GDA03394 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC0GDA03444 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC1GDA00181 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC1GDA02190 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC1GDA03002 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC1GDA03095 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC1GDA03100 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC1GDA03369 | FC4Z-2225-G | FC4Z-2225-H |
| Vin | Left Rear Air Brake Chamber | Right Rear Air Brake Chamber |
| 1FDWX6DC1GDA03372 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC1GDA03386 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC1GDA03453 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC2GDA01193 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC2GDA01842 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC2GDA02277 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC2GDA03249 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC2GDA03378 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC2GDA03381 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC2GDA03395 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC2GDA03445 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC3GDA01851 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC3GDA02191 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC3GDA02286 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC3GDA03003 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC3GDA03101 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC3GDA03373 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC3GDA03387 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC3GDA03440 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC3GDA03454 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC4GDA01258 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC4GDA01843 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC4GDA03379 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC4GDA03382 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC4GDA03396 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC4GDA03446 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC4GDA03463 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC5GDA00247 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC5GDA02208 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC5GDA02550 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC5GDA03097 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC5GDA03102 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC5GDA03374 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC5GDA03388 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC5GDA03391 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC5GDA03441 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC5GDA03455 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC6GDA01259 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC6GDA01794 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC6GDA02265 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC6GDA03383 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC6GDA03397 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC6GDA03447 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC6GDA03450 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC7GDA00248 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC7GDA01190 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC7GDA02193 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC7GDA02548 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC7GDA03098 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC7GDA03375 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC7GDA03389 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC7GDA03392 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC7GDA03442 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC8GDA01649 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC8GDA02266 | FC4Z-2225-G | FC4Z-2225-H |
| Vin | Left Rear Air Brake Chamber | Right Rear Air Brake Chamber |
| 1FDWX6DC8GDA03367 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC8GDA03370 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC8GDA03384 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC8GDA03448 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC8GDA03451 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC9GDA01515 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC9GDA02194 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC9GDA02566 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC9GDA03099 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC9GDA03152 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC9GDA03247 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC9GDA03376 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC9GDA03393 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DC9GDA03443 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DCXGDA03368 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DCXGDA03371 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DCXGDA03385 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DCXGDA03449 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DCXGDA03452 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE0GDA01405 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE1GDA01400 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE1GDA01414 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE1GDA01848 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE2GDA01406 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE2GDA02278 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE3GDA01396 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE3GDA01401 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE3GDA01415 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE3GDA01849 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE3GDA02077 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE3GDA03150 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE4GDA01407 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE4GDA01410 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE5GDA01397 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE5GDA01402 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE5GDA02825 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE6GDA01408 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE6GDA01411 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE7GDA01398 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE7GDA01403 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE7GDA01577 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE7GDA02079 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE8GDA01409 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE8GDA01412 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE8GDA01846 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE9GDA01399 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE9GDA01404 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DE9GDA01578 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DEXGDA01413 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DEXGDA01847 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DEXGDA01850 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DX0GDA01860 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DX1GDA01852 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DX1GDA02841 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DX2GDA01844 | FC4Z-2225-G | FC4Z-2225-H |
| Vin | Left Rear Air Brake Chamber | Right Rear Air Brake Chamber |
| 1FDWX6DX3GDA01853 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DX4GDA01845 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DX6GDA03242 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX6DX9GDA01856 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDWX7DC0GDA02493 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWX7DCXGDA02310 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWX7DE7GDA02735 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWX7DE9GDA00940 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWX7DE9GDA02736 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWX7DEXGDA02082 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWX7DX1GDA02389 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWX7DX5GDA01701 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWX7DX6GDA02436 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWX7DX7GDA01702 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDWX7DX9GDA01524 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF6DC7GDA01441 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDXF6DE7GDA02686 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDXF7DC1GDA01439 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DC1GDA03143 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DC4GDA01855 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DC5GDA03145 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DC5GDA03310 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DC7GDA03146 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DC7GDA03311 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DC9GDA03309 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DC9GDA03312 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DCXGDA01486 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DE0GDA00185 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DE1GDA02415 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DE2GDA01757 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DE3GDA02125 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DE4GDA02196 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DE4GDA02294 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DE4GDA02442 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DE5GDA00327 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DE6GDA02197 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DE7GDA01575 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DE7GDA03181 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DEXGDA03238 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX1GDA01265 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX1GDA01377 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX1GDA01380 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX1GDA01573 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX1GDA02416 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX2GDA03087 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX3GDA01378 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX3GDA01381 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX3GDA02837 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX3GDA03258 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX4GDA02314 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX4GDA03088 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX5GDA01379 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX5GDA01592 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX6GDA02282 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DX7GDA02534 | FC4Z-2225-E | FC4Z-2225-F |
| Vin | Left Rear Air Brake Chamber | Right Rear Air Brake Chamber |
| 1FDXF7DX9GDA00509 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7DXXGDA01264 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7TX3GDA01933 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7TX6GDA02672 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7TX8GDA01331 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXF7TXXGDA01332 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXW6DE2GDA00084 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDXW6DX5GDA02560 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDXW6TX7GDA02562 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDXW7DE2GDA02570 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXW7DX1GDA02349 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXW7DX2GDA00464 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXW7DX2GDA01744 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXW7DX3GDA02353 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXW7DX4GDA01745 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXW7DX6GDA02346 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXW7DX8GDA02347 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXW7DXXGDA02348 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXW7TE3GDA02675 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXW7TE7GDA03523 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXX6DC0GDA02394 | FC4Z-2225-G | FC4Z-2225-H |
| 1FDXX7DC5GDA00078 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXX7DC7GDA00079 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXX7DE2GDA01576 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXX7DE3GDA01442 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXX7DE3GDA02316 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXX7DE5GDA01717 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXX7DE8GDA02425 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXX7DX0GDA03070 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDXX7DX7GDA03079 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7DC1GDA01123 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7DC3GDA01124 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7DC8GDA01121 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7DCXGDA01122 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7DE0GDA01082 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7DE0GDA02684 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7DE2GDA02685 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7DE3GDA03330 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7DE5GDA03331 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7DE6GDA01345 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7DE6GDA01443 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7DX5GDA01225 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7DXXGDA01480 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7TX2GDA02754 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7TX5GDA01758 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7TX6GDA01834 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYF7TX8GDA01835 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYW7DX2GDA01666 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYW7DX7GDA00125 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYX7DC0GDA02678 | FC4Z-2225-E | FC4Z-2225-F |
| 1FDYX7DX3GDA03259 | FC4Z-2225-E | FC4Z-2225-F |
February 2016
* * * IMPORTANT SAFETY RECALL * * *
(PROGRAMA DE SEGURIDAD IMPORTANTE)
Safety Recall Notice 15S38 / NHTSA Recall 15V-858
Aviso de Revisión de Seguridad 15S38
Mr. John Sample
123 Main Street
Anywhere, USA 12345
Your Vehicle Identification Number (VIN): 12345678901234567
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in your vehicle, with the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this condition. Our commitment, together with your dealer, is to provide you with the highest level of service and support.
| What is the issue? | On your vehicle, the rear air service or parking brake jounce hoses may contact and chafe on the rear axle housing during vehicle operation. Over time this could cause an air leak resulting in inadvertent application of the parking brake or degradation of the rear service brake performance, increasing the risk of a crash. |
| What will Ford and your dealer do? | Ford Motor Company has authorized your dealer to replace the rear air brake chambers. Additionally, your dealer will inspect the rear air service and parking brake jounce hoses for damage and replace if needed. This service will be performed free of charge (parts and labor). |
| How long will it take? | The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time. |
| What should you do? | Please call your dealer without delay and request a service date for Recall 15S38. Provide the dealer with your VIN, which is printed near your name at the beginning of this letter.
If you do not already have a servicing dealer, you can access www.Fordowner.com for dealer addresses, maps, and driving instructions. Ford Motor Company wants you to have this safety recall completed on your vehicle. The vehicle owner is responsible for making arrangements to have the work completed. Ford Motor Company can deny coverage for any vehicle damage that may result from the failure to have this recall performed on a timely basis. Therefore, please have this recall performed as soon as possible. Please note: Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. |
| What if you no longer own this vehicle? | If you no longer own this vehicle, and have an address for the current owner, please forward this letter to the new owner.
You received this notice because government regulations require that notification be sent to the last known owner of record. Our records are based primarily on state registration and title data, which indicate that you are the current owner. |
| Can we assist you further? | If you have difficulties getting your vehicle repaired promptly and without charge, please contact your dealership’s Service Manager for assistance.
RETAIL OWNERS: If you still have concerns, please contact the Ford Motor Company Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist you. For the hearing impaired call 1-800-232-5952 (TDD). Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). If you wish to contact us through the Internet, our address is: www.Fordowner.com. Para asistencia en Español: Si necesita ayuda o tiene alguna pregunta, por favor llame al Centro de Relación con Clientes al 1-866-436-7332 y presione 2 para Español. FLEET OWNERS: If you still have concerns, please contact the Fleet Customer Information Center at 1-800-34-FLEET, Option #3 and one of our representatives will be happy to assist you. Representatives are available Monday through Friday: 8:00AM – 8:00PM (Eastern Time). Or you may contact us through the Internet at www.fleet.ford.com. MOTORHOME OWNERS: If you still have concerns, please contact the Motorhome Customer Assistance Center toll free at 1-866-906-9811. Representatives are available 24 hours a day. If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1800-424-9153) or go to www.safercar.gov. Reference NHTSA Safety Recall 15V-858. |
Thank you for your attention to this important matter.
Ford Customer Service Division
