22G06 – Heated Steering Wheel Performance Upgrade – 2023 Ford F-150

NHTSA ID Number: 10243408

Manufacturer Communication Number: 22G06

Summary

Certain 2023 Model Year F-150 Vehicles – Heated Steering Wheel Performance Upgrade

 


September 15, 2023

Heated Steering Wheel Performance Upgrade 22G06
Certain 2023 Model Year F-150 Vehicles
Heated Steering Wheel Performance Upgrade

 

PROGRAM TERMS 

This program will be in effect through September 30, 2026. There is no mileage limit for this program.

 

URGENCY / EXPIRATION DATE

This Heated Steering Wheel Performance Upgrade has an expiration date of September 30, 2026 to encourage dealers and customers to have this service performed as soon as possible.

We recommend dealers utilize their FSA VIN List’s name and address to contact customers with affected vehicles. FSA VIN Lists are expected to be available on September 15, 2023.

 

AFFECTED VEHICLES

Vehicle Model Year Assembly Plant Build Dates
F-1502023Dearborn Truck

Plant – Kansas

City Plant – Rouge Plant

September 22, 2022 through March 29, 2023

US population of affected vehicles: 6,261. Affected vehicles are identified in OASIS and FSA VIN Lists.

Note: Some vehicles may be in the process of being repaired at the plant. Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit if required. See the EXCESS STOCK RETURN details in Attachment II for more information.

 

REASON FOR THIS PROGRAM

A global supply shortage of semiconductor chips caused unavailability of the specific chip within the Steering Column Control Module (SCCM) required for heated steering wheel functionality.

 

SERVICE ACTION

Dealers are to replace and configure the steering column control module (SCCM). This service must be performed on all affected vehicles at no charge to the vehicle owner. For new vehicle storage guidelines, refer to EFC13033.

 

OWNER NOTIFICATION AND MAILING SCHEDULE

Owner letters are expected to be mailed the week of September 15, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

 

MOBILE SERVICE REPAIR ASSESSMENT LEVEL

  • All repairs in this program have the following assessment level.

– Not a Mobile Service Repair

 

SOLD VEHICLES

  • Owners of affected vehicles will be directed to dealers for repairs.
  • Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when available) and schedule a service date.
  • Correct other affected vehicles identified in OASIS which are brought to your dealership.
  • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.

 

STOCK VEHICLES

  • Correct all affected units in your new vehicle inventory before delivery.
  • Use OASIS to identify any affected vehicles in your used vehicle inventory.

 

BRANDED / SALVAGED TITLE VEHICLES

Affected branded /salvaged title vehicles are eligible for this service action.

 

OWNER REFUNDS 

Refunds are not approved for this program.

 

RENTAL VEHICLES 

Rental vehicles are not approved for this program.

 

PICK-UP AND DELIVERY- Participating Dealers

Dealers participating in the Remote Experience Program:

  • Refer to EFC12071, 2023 Remote Experience Program, Pickup & Delivery (PDL) Offset section for additional details.

 

PICK-UP AND DELIVERY- Non-participating Dealers

Dealers not participating in the 2023 Remote Experience Program for Pick-up & Delivery are authorized to claim unique services for completing this program.

  • Dealers are authorized to claim one-half labor hour per repair for vehicle pick-up & delivery services. Refer to Labor Allowances for details.
  • Dealers must retain a Vehicle Pick-up & Delivery Record with the repair order documentation.

 

PARTS REQUIREMENTS

Part Number  Description Order Quantity
NL3Z- 3F791-AASteering Column Module – NOT equipped with Auto Wipers OR Power Adjustable Steering Column1
ML3Z- 3F791-HBSteering Column Module – Equipped with Power Adjustable Steering Column1
NL3Z- 3F791-BASteering Column Module – Equipped with Auto Wipers1
W721079-S437Steering Wheel Bolt1
NL3Z- 19980-SHVAC Control Module1

 


CERTAIN 2023 MODEL YEAR F-150 AND F-150 LIGHTNING VEHICLES — HEATED STEERING WHEEL ACTIVATION

SERVICE PROCEDURE

Table Of Contents

Vehicles with a 15″ screen
With Adaptive Steering – Page 1
Without Adaptive Steering – Page 3

Vehicles with a 12″ screen
With Adaptive Steering – Page 7
Without Adaptive Steering – Page 9

IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to FordeBay logo, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information. Vehicles with a 15″ screen with Adaptive Steering

1. Replace the Steering Column Control Module (SCCM). Follow the Workshop Manual (WSM) procedures in Section 211-05.

NOTE: F-150 Lightning vehicles have a different lower instrument trim panel. See Figure 1.

2. Complete the check and adjustment of front toe. Follow WSM procedures in Section 204-00.

3. Connect a battery charger to the 12 Volt (V) battery.

NOTE: Verify the negative cable of the charger is installed on a chassis or engine ground and not the 12V battery negative terminal to prevent the battery saver mode from activating on the vehicle.

NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module (VCM) is properly connected to the Data Link Connector (DLC).

4. Log into FordeBay logo Diagnostic and Repair System (FDRS).

NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.

5. Click Read VIN from Vehicle or manually enter the Vehicle Identification Number (VIN).

NOTE: Available modules are shown on the left hand (LH) side of the screen and available procedures are listed on the right hand (RH) side of the screen. Modules that are communicating are highlighted in green.

6. Select Toolbox tab.

7. From the list on the LH side of the screen, select the SCCM.

8. From the list on the RH side of the screen, select SCCM – Enable Heated Steering Wheel

9. Click RUN. Follow all on-screen instructions carefully.

10. Verify that the soft button is available on the display screen. See Figure 2.

 

Vehicles with a 15″ screen without Adaptive Steering

NOTE: Removal steps in this procedure may contain installation details.

NOTE: This step is only necessary when installing a new component.

NOTE: The Programmable Module Installation (PMI) process must begin with the current SCCM installed. If the current SCCM does not respond to the diagnostic scan tool, the tool may prompt for As-Built data as part of the repair.

1. Using a diagnostic scan tool, begin the PMI process for the SCCM following the on-screen instructions.

2. Remove the driver airbag. Follow WSM procedures in Section 501-20B.

3. Disconnect the steering wheel electrical connector(s). See Figure 3.

 

NOTE: Make sure the tick-mark on the end of the steering column shaft is on the top position.

4. Remove and discard the steering wheel bolt and remove the steering wheel. See Figure 4. Torque: 46 lb.in (62.5 Nm)

 

5. Remove the steering column shrouds. Follow WSM procedures in Section 501-05.

NOTE: F-150 Lightning vehicles have a different lower instrument trim panel. See Figure 5.

 

6. Disconnect the SCCM electrical connectors, unclip the pin type retainer and position the harness aside. See Figure 6.

 

7. Remove the retainers and the SCCM. See Figure 7.
Torque: 28 lb.in (3.2 Nm)

NOTE: Clockspring has been removed for clarity. It is not necessary to remove the clockspring separately.

 

8. Install new SCCM. For installation reverse Steps 1-7.

9. Using a diagnostic scan tool, complete the PMI process for the SCCM following the on-screen instructions. 10. Connect a battery charger to the 12 Volt (V) battery.

NOTE: Verify the negative cable of the charger is installed on a chassis or engine ground and not the 12V battery negative terminal to prevent the battery saver mode from activating on the vehicle.

NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module (VCM) is properly connected to the Data Link Connector (DLC).

11. Log into FordeBay logo Diagnostic and Repair System (FDRS).

NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.

12. Click Read VIN from Vehicle or manually enter the Vehicle Identification Number (VIN).

NOTE: Available modules are shown on the left hand (LH) side of the screen and available procedures are listed on the right hand (RH) side of the screen. Modules that are communicating are highlighted in green.

13. Select Toolbox tab.

14. From the list on the LH side of the screen, select the SCCM.

15. From the list on the RH side of the screen, select SCCM – Enable Heated Steering Wheel

16. Click RUN. Follow all on-screen instructions carefully.

17. Verify that the soft button is available on the display screen. See Figure 8.

 

Vehicles with a 12″ screen with Adaptive Steering

1. Replace the Steering Column Control Module (SCCM). Follow the WSM procedures in Section 211-05.

2. Complete the check and adjustment of front toe. Follow WSM procedures in Section 204-00.

3. Replace the Heating, Ventilation and Air Conditioning (HVAC) Control Module. Follow WSM procedures in Section 412-00.

NOTE: It is not necessary to perform the PMI procedure for the HVAC module.

NOTE: Use care in separating the HVAC module as it is secured with a clip. Press in on the clips to release. See Figure 9.

 

4. Connect a battery charger to the 12 Volt (V) battery.

NOTE: Verify the negative cable of the charger is installed on a chassis or engine ground and not the 12V battery negative terminal to prevent the battery saver mode from activating on the vehicle.

NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module (VCM) is properly connected to the Data Link Connector (DLC).

5. Log into FordeBay logo Diagnostic and Repair System (FDRS).

NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.

6. Click Read VIN from Vehicle or manually enter the Vehicle Identification Number (VIN).

NOTE: Available modules are shown on the left hand (LH) side of the screen and available procedures are listed on the right hand (RH) side of the screen. Modules that are communicating are highlighted in green.

7. Select Toolbox tab.

8. From the list on the LH side of the screen, select the SCCM.

9. From the list on the RH side of the screen, select SCCM – Enable Heated Steering Wheel

10. Click RUN. Follow all on-screen instructions carefully.

11. Start vehicle and verify that the heated steering wheel is functioning. See Figure 10.

 

Vehicles with a 12″ screen without Adaptive Steering

NOTE: Removal steps in this procedure may contain installation details.

NOTE: This step is only necessary when installing a new component.

NOTE: The Programmable Module Installation (PMI) process must begin with the current SCCM installed. If the current SCCM does not respond to the diagnostic scan tool, the tool may prompt for As-Built data as part of the repair.

1. Using a diagnostic scan tool, begin the PMI process for the SCCM following the on-screen instructions.

2. Remove the driver airbag. Follow WSM procedures in Section 501-20B.

3. Disconnect the steering wheel electrical connector(s) See Figure 11.

 

NOTE: Make sure the tick-mark on the end of the steering column shaft is on the top position.

4. Remove and discard the steering wheel bolt and remove the steering wheel. See Figure 12. Torque: 46 lb.in (62.5 Nm)

 

5. Remove the steering column shrouds. Follow WSM procedures in Section 501-05.

6. Disconnect the SCCM electrical connectors, unclip the pin type retainer and position the harness aside. See Figure 13.

 

7. Remove the retainers and the SCCM. See Figure 14.
Torque: 28 lb.in (3.2 Nm)

NOTE: Clockspring has been removed for clarity. It is not necessary to remove the clockspring separately.

 

8. Install new SCCM. Reverse Steps 1-7.

9. Replace the Heating, Ventilation and Air Conditioning (HVAC) Control Module. Follow WSM procedures in Section 412-00.

NOTE: It is not necessary to perform the PMI procedure for the HVAC module.

NOTE: Use care in separating the HVAC module as it is secured with a clip. Press in on the clips to release. See Figure 15.

10. Using a diagnostic scan tool, complete the PMI process for the SCCM following the on-screen instructions.

11. Connect a battery charger to the 12 Volt (V) battery.

NOTE: Verify the negative cable of the charger is installed on a chassis or engine ground and not the 12V battery negative terminal to prevent the battery saver mode from activating on the vehicle.

NOTE: If the diagnostic software does not load or if the vehicle cannot be identified properly, make sure there is a good internet connection and the Vehicle Communication Module (VCM) is properly connected to the Data Link Connector (DLC).

12. Log into FordeBay logo Diagnostic and Repair System (FDRS).

NOTE: Vehicle information is automatically retrieved by the diagnostic software and a Network Test is run. Vehicle identification data appears on the screen when this is complete.

13. Click Read VIN from Vehicle or manually enter the Vehicle Identification Number (VIN).

NOTE: Available modules are shown on the left hand (LH) side of the screen and available procedures are listed on the right hand (RH) side of the screen. Modules that are communicating are highlighted in green.

14. Select Toolbox tab.

15. From the list on the LH side of the screen, select the SCCM.

16. From the list on the RH side of the screen, select SCCM – Enable Heated Steering Wheel

17. Click RUN. Follow all on-screen instructions carefully.

18. Start vehicle and verify that the heated steering wheel is functioning. See Figure 16.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
FORDeBay logoF-1502023

 


1 Associated Document

Manufacturer Communications

September 15, 2023
Heated Steering Wheel Performance Upgrade 22G06

https://www.nhtsa.gov/recalls?nhtsaId=10243408

MC-10243408-0001.pdf 2453.263KB

 


 

Reprogramming

Service Information & Reprogramming

 

Module Reprogramming

Diagnostic Software Interface Device Complete Vehicle Diagnostics Module Programming
1996-2017
Model Year
2018-Present
Model Year
1996-2017
Model Year
2018-Present
Model Year
IDS/FDRS VCM, VCM IIeBay logo, VCMM X X X X
FJDS/FDRS Compatible J2534 Devices
(Including VCM IIeBay logo and VCMM)
  X X X

Detailed system requirements, installation, and support information for each product is located under the diagnostics tool support tab for each product.

 

Integrated Diagnostic Software (IDS) / FordeBay logo Diagnosis & Repair System (FDRS)

For use with VCM I, VCM IIeBay logo, VMM and VCMM hardware devices only. The complete factory FordeBay logo Motor Company vehicle diagnostic tool that provides complete dealership level vehicle diagnostic coverage for all 1996 to present FordeBay logo, LincolneBay logo and MercuryeBay logo vehicles. The IDS software includes time based access to the IDS software, software updates and calibration files.

 

FordeBay logo J2534 Diagnostic Software (FJDS) / FordeBay logo Diagnosis & Repair System (FDRS)

For use with compatible J2534 hardware devices. FJDS software provides Ford Module Programming functionality that covers 1996 to present FordeBay logo, LincolneBay logo and MercuryeBay logo module reprogramming functions, plus complete dealership level vehicle diagnostic software for all 2018 to present FordeBay logo and LincolneBay logo vehicles. The FJDS software license includes time based access to the FJDS software, software updates and calibration files.


Latest Calibration Information

Module Build Data (As-Built)

Use VIN to obtain As-Built data

www.motorcraftservice.com

 


 

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