10R60 – Whine Noise During Deceleration Or During Acceleration – 2023 Ford & Lincoln

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NHTSA ID Number: 10237578

Manufacturer Communication Number: TSB 23-2144

Summary

Some 2023 Bronco/Explorer/Aviator vehicles equipped with a 10R60 automatic transmission built on 8-Dec-2022 and through 22-Dec-2022 may exhibit a whine noise during coast down from 25 mph (40 km/h). Vehicles built on 6-Feb-2023 and through 1-Mar-2023 may exhibit a whine noise during acceleration in 1st gear. These conditions may be caused by the machining of the No. 4 shell and sun gear. To correct the conditions, follow the Service Procedure to replace No. 4 shell and sun gear.

 


Model:

FordeBay

2023 Bronco

Transmission/Transaxle: 10R60
2023 ExplorerTransmission/Transaxle: 10R60
LincolneBay

2023 Aviator

Transmission/Transaxle: 10R60

 

Issue: Some 2023 Bronco/Explorer/Aviator vehicles equipped with a 10R60 automatic transmission built on 8-Dec-2022 and through 22-Dec-2022 may exhibit a whine noise during coast down from 25 mph (40 km/h). Vehicles built on 6-Feb-2023 and through 1-Mar-2023 may exhibit a whine noise during acceleration in 1st gear. These conditions may be caused by the machining of the No. 4 shell and sun gear. To correct the conditions, follow the Service Procedure to replace No. 4 shell and sun gear.

Action: Follow the Service Procedure to correct the condition on vehicles that meet all the following criteria:

  • 2023 Bronco/Explorer/Aviator
  • Equipped with 10R60 automatic transmission
  • At least one of the following conditions
    • Whine noise during coast down from 25 mph (40 km/h) on vehicles built on 8-Dec-2022 and through 22-Dec-2022
    • Whine noise during acceleration in 1st gear on vehicles built on 6-Feb-2023 and through 1-Mar-2023

 

Parts

All Vehicles

Service Part NumberQuantityDescriptionUnit of IssuePiece Quantity
HL3Z-7G199-AeBay1Auxiliary Pump Tube Seal (Auto-Stop-Start vehicles)11
L1MZ-7D062-A1No. 4 Shell And Sun Gear (S4)11
LC3Z-7H223-AeBay12Front Support Bolt Seals112
LP5Z-7A248-AeBay1Torque Converter Seal11
LP5Z-7B031-AeBay1Front Support To Case Seal11
LP5Z-7G091-AeBay1Input Shaft Seal (F9)11
LP5Z-7G091-D5Input Shaft Seals (F2)15
LP5Z-7G091-E5Input Shaft To Sun Gear No. 3 Shaft Seals (F8)15
XT-12-QULV 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small lightAs NeededMotorcraft® MERCON® ULV Automatic Transmission Fluid
XT-10-QLVC 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small lightAs NeededMotorcraft® MERCON® LV Automatic Transmission Fluid (4WD) (Transfer Case) (All Markets Except Canada)
CXT-10-LV6eBayAs NeededMotorcraft® MERCON® LV Automatic Transmission Fluid (4WD) (Transfer Case) (Canada Only)

 

Parts

All Vehicles – Parts To Inspect And Replace Only If Necessary

Service Part NumberQuantityDescriptionUnit of IssuePiece Quantity
7L1Z-7J227-A 2Transmission Fluid Cooler O-ring Seals24
7T4Z-7Z302-A 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small light1Transmission Fluid Filter Seal11
HL3Z-7A191-BeBay1Fluid Pan Gasket11
HL3Z-7J227-AeBay1Auxiliary Pump Tube O-ring (Auto-Stop-Start Vehicles)11

 

Parts

All Vehlcies – Select One Of The Following If Needed

Service Part NumberQuantityDescriptionUnit of IssuePiece Quantity
LP5Z-7A527-L1T-3 Shim 2.9-3mm Selective11
LP5Z-7A527-M1T-3 Shim 3.05-3.15mm Selective11
LP5Z-7A527-N1T-3 Shim 3.2-3.3mm Selective11
LP5Z-7A527-P1T-3 Shim 3.35-3.45mm Selective11
LP5Z-7A527-Q1T-3 Shim 3.5-3.6mm Selective11
LP5Z-7A527-R1T-3 Shim 3.65-3.75mm Selective11
LP5Z-7A527-S1T-3 Shim 3.8-3.9mm Selective11
LP5Z-7A527-T1T-3 Shim 3.95-4.05mm Selective11
LP5Z-7A527-U1T-3 Shim 4.1-4.2mm Selective11
LP5Z-7A527-V1T-3 Shim 4.25-4.35mm Selective11

 

Parts

Bronco

Service Part NumberQuantityDescriptionUnit of IssuePiece Quantity
W520214-S440 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small light2Sway Bar/Stabilizer Bar Bracket23
W715618-S437eBay1 For 2.7/3.0L, 2 For 2.3LTorque Converter Nuts46 For 2.3L, 4 For 2.7L/3.0L
W520515-S4421 For 2.3L, 2 For 2.7LTransmission Support Crossmember Nuts (2.3L/2.7L)44 For 2.3L, 8 For 2.7L
W720940-S440eBay1Stabilizer Bar Link Upper Nuts (Equipped With Sway Bar Connect)42
JB3Z-4B496-BeBay6Pinion Flange Bolts & Retaining Straps – Front Driveshaft CV Joints16
KB3Z-6L612-AeBay1Catalytic Converter Gasket (2.3L)11
LB3Z-4B496-AeBay4CV Joint-To-Transfer Case Flange Cup Bolts And Retaining Straps (Rear Driveshaft)14
MB3Z-5A215-B1Exhaust Clamp (2.7L)11
MB3Z-5C226-A1Right Exhaust Manifold Gasket (2.7L)11
MB3Z-5C226-B2Exhaust Manifold Gasket (3.0L)12
MB3Z-9450-BeBay1Exhaust Flexible Pipe Flange Gasket (2.3L)11
W500121-S439eBay2Transfer Case Bolts48
W500642-S4394Transmission Support Insulator Bolts, Right And Left (2.3L)14
W520103-S442eBay1Exhaust Flexible Pipe Flange Nuts (2.3L)42
W713314-S4391Exhaust Hanger Bracket Bolts (2.7L)42
W714265-S442eBay1Catalytic Converter Nut42 For 2.7L, 3 For 2.3L, 4 For 3.0L
W714409-S4391Steering Column Lower Shaft Coupler Retainer (2.3L)42
W717376-S439BeBay1Stabilizer Bar Undershield Bolts (If equipped)44
W720545-S442eBay1Transmission Fluid Heat Exchanger Tube Bolt41
W721041-S439eBay1Front Stabilizer Bar Bracket Studs42
W721255-S4421Shift Cable Bracket Bolts42
W721449-S439eBay1Sway Bar / Stabalizer Bar Bracket Bolts42
XL-5-A 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small lightAs NeededMotorcraft® Multi-Purpose Grease Spray

 

Parts

Bronco – Parts To Inspect And Replace Only If Necessary

Service Part NumberQuantityDescriptionUnit of IssuePiece Quantity
W525585-S3002Engine Block Dowel Pins (3.0L)12
W718758-S300eBay1Engine Block Dowel Pins (2.7L)42
W701183-S1300eBay1Engine Block Dowel Pins (2.3L)42
HL3Z-7A098-AeBay1Transmission Fluid Filter (Bronco)11
JB3Z-7J227-AeBay4Transmission Fluid Heat Exchanger O-ring Seals (2.3L)14
MB3Z-5484-A2Front Stabilizer Bar Bushings12
MB3Z-5A231-C1Exhaust Flexible Pipe Clamp (2.3L)11
W712458-S9001Exhaust Studs43

 

Parts

Explorer/Aviator

Service Part NumberQuantityDescriptionUnit of IssuePiece Quantity
W520214-S440 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small light1Transmission Mount Nut21
W715618-S437eBay1 for 3.3L, 2 For 2.3L/3.0LTorque Converter Nuts46 For 2.3L/3.0L, 4 For 3.3L
W715131-S442eBay1Park Manual Release Bracket Bolt42
L1MZ-3B478-AeBay1Front Drive Shaft Boot Clamp (4WD)11
L1MZ-3B498-F1Rear Axle Pinion Stem Circlip11
L1MZ-4421-AeBay1Front Drive Shaft Boot (4WD)11
L1MZ-6L612-AeBay1Exhaust Gasket (2.3L)11
L1MZ-6L612-BeBay1Left Catalytic Converter Gasket (3.0L)11
LB5Z-3B498-AeBay1Front Axle Pinion Stem Circlip (4WD)11
W716375-S900eBay2Transfer Case Mounting Bolts (4WD)58
W716979-S439eBay1Rear Subframe Bolts (3.0L)42
W717822-S439eBay1Driveshaft Center Bearing Bracket Bolts42
W719413-S439eBay1Middle Subframe Bolts (3.0L)42
W719431-S439eBay1Transmission Mount Bolts43 For 4WD, 2 For RWD
W719511-S439eBay1 Or 2Flex Coupling Drive Shaft Bolts43 Pieces Needed, 6 Total Pieces Needed If Also Replacing The Driveshaft Bushing
W719699-S442eBay2 For 3.0L, 3 For 2.3L, 4 For 3.3LCatalytic Converter Nuts12 For 3.0L, 3 For 2.3L, 4 For 3.3L
W720506-S439eBay1Transmission Support Bracket Bolts (RWD)44
W721083-S439eBay1Transmission Crossmember Bolts44
L1MZ-4A015-B1Axle Pinion Stem O-ring11
5L3Z-19A506-AeBayAs NeededSlip Yoke Grease
PM-4-A 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small lightAs NeededMotorcraft® Metal Brake Parts Cleaner (Compliant With Low Volatile Organic Compound Requirements As Required In Some USA States)
PM-4-B 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small lightAs NeededMotorcraft® Metal Brake Parts Cleaner (Not Compliant With Volatile Organic Compound Requirements)
TA-29 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small lightAs NeededMotorcraft® Ultra Silicone Sealant
XG-11eBayAs NeededMotorcraft® High Temperature 4X4 Front Axle and Wheel Bearing Grease
XG-1-E1 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small lightAs NeededMotorcraft® Premium Long-Life Grease
XG-3-A 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small lightAs NeededMotorcraft® Silicone Brake Caliper Grease and Dielectric Compound
XL-1 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small lightAs NeededMotorcraft® Penetrating and Lock Lubricant
XL-2 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small lightAs NeededMotorcraft® High Temperature Nickel Anti-Seize Lubricant
XL-5-A 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small lightAs NeededMotorcraft® Multi-Purpose Grease Spray
ZC-20eBayAs NeededMotorcraft® Engine Shampoo and Degreaser
ZC-30-A 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small lightAs NeededMotorcraft® Gasket Remover
ZC-31-B 10R60 - Whine Noise During Deceleration Or During Acceleration - 2023 Ford & Lincoln | small lightAs NeededMotorcraft® Metal Surface Prep Wipes

 

Parts

Explorer/Aviator – Parts To Inspect And Replace Only If Necessary

Service Part NumberQuantityDescriptionUnit of IssuePiece Quantity
W525585-S3002Engine Block Dowel Pins (3.0L)12
W701183-S1300eBay1Engine Block Dowel Pins (2.3L)42
W718758-S300eBay1Engine Block Dowel Pins (3.3L)42
MB3Z-7G186-AeBay1Transmission Fluid Filter (Explorer/Aviator)11
L1MZ-4650-A1Driveshaft Alignment Bushing11
L1MZ-4782-AeBay1Flex Coupling11
W716963-S900eBay1Catalytic Converter Studs (3.3L)44
W719698-S900eBay2 For 3.0L, 3 For 2.3LLeft Catalytic Converter Studs12 For 3.0L, 3 For 2.3L

 

Service Procedure

1. Remove the transmission from the vehicle. Refer to Workshop Manual (WSM), Section 307-01.

2. Disassemble the transmission to replace the No. 4 shell and sun gear. Refer to WSM, Section 307-01 Removal and Installation E-clutch Removal procedure.

3. Remove and discard the No. 4 shell and sun gear.

NOTE: It is not necessary to remove the T7 thrust bearing or E clutch assembly from the input shaft.

NOTE: It is not necessary to disassemble the E clutch assembly.

4. Install a new No. 4 shell and sun gear.

5. Reassemble the transmission. Refer to WSM, Section 307-01 Removal and Installation E-clutch Installation procedure.

6. Install the transmission into the vehicle. Refer to WSM, Section 307-01.

7. Perform an adaptive learning drive cycle. Refer to WSM, Section 307-01.

NOTE: Advise the customer that this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may result in firmer than normal upshifts and downshifts for several days.

 


3 Affected Products

Vehicles

MAKEMODELYEAR
FORDeBayBRONCO2023
FORDeBayEXPLORER2023
LINCOLNeBayAVIATOR2023

 


1 Associated Document

Manufacturer Communications

23-2144
02 June 2023

MC-10237578-0001.pdf 351.684KB

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