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NHTSA ID Number: 10240428
Manufacturer Communication Number: 22G07 S1
Summary
Certain 2020-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit – Electromagnetic Compatibility Upgrade
Service Action: Confirm customer operates a low-band very high frequency (VHF) 2-way radio between 39-48 Megahertz (MHz) in these vehicles.
Provision for Locally Obtained Supply: Miscellaneous allowance amount update.
Labor Allowances: Confirm customer operates a VHF radio between 39-48 MHz before servicing.
Parts Requirements / Ordering Information:
Confirm customer operates a VHF radio between 39-48 MHz before part ordering.
Ferrite order quantities and the MISC material claim allowance have been updated.
Replaced FSA Parts Inspection And Sign Off: added new standard for Immediate Scrap with link.
Technical Information: Ferrite table quantities and one ferrite type was updated from medium to large in one location.
July 14, 2023
Optional Product Improvement Program 22G07 – Supplement #1
Certain 2020-2022Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit – Electromagnetic Compatibility Upgrade
REASON FOR THIS SUPPLEMENT
Service Action: Confirm customer operates a low-band very high frequency (VHF) 2-way radio between 39-48 Megahertz (MHz) in these vehicles.
Provision for Locally Obtained Supply: Miscellaneous allowance amount update.
Labor Allowances: Confirm customer operates a VHF radio between 39-48 MHz before servicing.
Parts Requirements / Ordering Information:
- Confirm customer operates a VHF radio between 39-48 MHz before part ordering.
- Ferrite order quantities and the MISC material claim allowance have been updated.
Replaced FSA Parts Inspection And Sign Off: added new standard for Immediate Scrap with link. Technical Information: Ferrite table quantities and one ferrite type was updated from medium to large in one location.
PROGRAM TERMS
This program will be in effect through June 15, 2024. There is no mileage limit for this program.
AFFECTED VEHICLES
Vehicle | Model Year | Assembly Plant | Build Dates |
Police Interceptor Utility | 2020 – 2022 | Chicago Assembly | November 03, 2019 through December 17, 2021 |
2021-2022 | Chicago SHO Center | September 14, 2020 through November 10, 2021 |
US population of affected vehicles: 1,292.
NOTE: Only vehicles operating low-band very high frequency (VHF) (39-48 MHz) 2-way radios and that are equipped with low band frequency noise suppression kits will apply.
Affected vehicles are identified in OASIS.
NOTE: Some vehicles may be in the process of being repaired. Monitor OASIS before opening an RO
and/or beginning a repair. Parts purchased for an FSA can be returned for credit, if required. See the
EXCESS STOCK RETURN details in Attachment II for more information.
REASON FOR THIS PROGRAM
In some of the affected vehicles, the installed Low-Band Frequency Noise Suppression Kit may not meet the Electromagnetic Compatibility (EMC) requirements for certain frequency bands. Specifically, police agencies that operate low-band VHF (39-48 MHz) 2-way radios. If the EMC requirements are not met, customers may experience a degradation in audio quality when operating low-band VHF twoway radios under weak signal conditions in remote locations.
SERVICE ACTION
Before starting this repair, confirm customer utilizes a low-band VHF 2-way radio between 39-48 MHz in these vehicles.
Only for vehicles operating low-band VHF (39-48 MHz) 2-way radios and equipped with low band frequency noise suppression kits, dealers are to perform the following actions:
- Inspect both left-hand (LH) and right-hand (RH) rear ground straps and secure to the body if necessary.
- Inspect and secure as needed or install hood ground straps.
- Replace both headlamp assemblies with the specific electromagnetic compatibility (EMC) design and install new ground bolts.
- Install eight (8) ferrites to the vehicle per Attachment III – Technical Information.
This service must be performed on all affected vehicles at no charge to the vehicle owner.
OWNER NOTIFICATION AND MAILING SCHEDULE
Owner letters are expected to be mailed the week of July 3, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.
SOLD VEHICLES
- Owners of affected vehicles will be directed to dealers for repairs.
- Correct other affected vehicles identified in OASIS which are brought to your dealership.
- Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory.
STOCK VEHICLES
- Correct all affected units in your new vehicle inventory before delivery.
- Use OASIS to identify any affected vehicles in your used vehicle inventory.
BRANDED / SALVAGED TITLE VEHICLES
Affected title-branded and salvaged title vehicles are eligible for this service action.
OWNER REFUNDS
Refunds are not approved for this program.
RENTAL VEHICLES
Rental vehicles are not approved for this program.
PARTS REQUIREMENTS
NOTE: Before ordering parts – confirm customer operates a low-band VHF 2-way radio between 39-48 MHz in these vehicles. See Reason For This Program section above for more information.
NOTE: For vehicles with Low Band Frequency Noise Suppression Kits only Special Program Part Ordering:
To place an order for any of the parts listed below submit a VIN-specific Part Order contact via the SSSC Web Contact Site.
Part Number | Description | Order Quantity |
MB5Z-13008-BJ | Headlamp RH assembly upgrade (Includes LED module) | 1 |
MB5Z-13008-BH | Headlamp LH assembly upgrade (Includes LED module) | 1 |
W712356-S450 | Headlamp Ground Bolt (4 per pkg, 2 req’d) | 1 |
L1MZ-19A095-JA | Hood Ground Strap | Up to 2 |
W505425-S437 | Ground Strap Fender Bolt (4 per pkg) | 1 |
W709923-S437 | Ground Strap Hood Nut (4 per pkg) | 1 |
LOCALLY OBTAINED MATERIALS:
NOTE: Ferrites (also called Round Cable Snap-Its) must be ordered from an outside distributor.
Reference fair-rite.com: Search for part number needed… / Check Stock (use link) / select distributor.
Non-Ford Part Numbers | Description | Order Quantity |
0444177081 | Large Hex Ferrite – Round Cable Snap-Its | 4 |
0444176451 | Medium Hex Ferrite – Round Cable Snap-Its | 3 |
0444164181 | Small Hex Ferrite – Round Cable Snap-Its | 1 |
NAI837X | Coroplast® – anti-abrasion cloth tape (Rotunda) | As Needed |
CERTAIN 2020-2022 MODEL YEAR POLICE INTERCEPTOR UTILITY VEHICLES EQUIPPED WITH A LOW BAND FREQUENCY NOISE SUPPRESSION KIT — ELECTROMAGNETIC COMPATIBILITY UPGRADE
SERVICE PROCEDURE
NOTE: Before starting this repair, confirm customer operates a low-band very high frequency (VHF) 2-way radio between 39-48 Megahertz (MHz) in these vehicles
1. Position the vehicle on a hoist.
2. Remove both rear wheels. Follow the Workshop Manual (WSM) procedures in Section 204-04A.
3. On both sides, check the rear ground strap upper and lower fasteners (2 fasteners per side) located at the rear brake caliper for proper torque. See Figure 1.
- Torque A: 62 lb-in (7 Nm)
- Torque B: 133 lb-in (15 Nm)
4. Reinstall both rear wheels. Follow the WSM procedures in Section 204-04A.
5. Remove and discard both headlamp assemblies including the Light Emitting Diode (LED) Control Modules. Follow the WSM procedures in Section 417-01.
- Do NOT transfer the LED Control Modules. Discard along with the headlamp assemblies.
6. Install the new headlamp assemblies. Follow the WSM procedures in Section 417-01.
NOTE: New special headlamp assemblies will come with LED modules attached and will require the BCM LIN new module initialization procedure.
7. On both sides, remove and discard the original headlamp bolt. Install the new headlamp bolt. See figure 2.
- Torque: 28 lb.in (3.2 Nm)
NOTE: Driver side shown, passenger side similar.
8. Remove the cowl panel grille. Follow the WSM procedure in Section 501-02.
9. Inspect for a ground strap located at the passenger side hood. See Figure 3. Was a ground strap found on the passenger side of the vehicle under the hood?
YES – Proceed to Step 11.
NO – Proceed to Step 10.
10. Install the passenger side ground strap and retainers. See Figure 4.
11. Tighten the passenger side ground strap retainers. See Figure 5.
- Torque: 13 lb.ft (17.5 Nm)
12. Install the driver side ground strap and retainers. See Figure 6.
- Torque: 13 lb.ft (17.5 Nm)
13. Disconnect the battery. Follow the WSM procedure in Section 414-01.
14. Release the tabs and remove the Body Control Module C (BCMC) cover located on the on the driver side. See Figure 7.
15. Remove the nut and position the cable aside (1), then fully loosen the BCMC connector bolts (2). See Figure 8.
16. Release the tabs and remove the BCMC. See Figure 9.
17. Remove the bolts, detach the wiring retainers and then remove the BCMC support bracket. See Figure 10.
Ferrite Identification
NOTE: The Quantities for items A and B have been updated. See table below.
Item | Description | Non- Ford Part Number | Quantity |
A | Large Hex Ferrite | 0444177081 | 4 |
B | Medium Hex Ferrite | 0444176451 | 3 |
C | Small Hex Ferrite | 0444164181 | 1 |
NOTE: Part numbers listed are not Ford part numbers, refer to dealer bulletin Parts Requirements / Ordering Information section for more details.
General Notes for Ferrite Installation:
NOTE: Wiring variation may require wire harness tape to be removed for proper ferrite location.
NOTE: Make sure ferrite halves are completely closed / latched without harness tape trapped in between the halves.
NOTE: Tape ferrites securely with high temperature and abrasion resistance tape such as Coroplast® after installation to prevent movement.
18. Make sure the wire routing is as shown below in Figure 12 and adjust as necessary.
– Wires A and B need to be routed in front of wire bundles C and D.
19. Remove and discard the square ferrite from the Electronic Brake Booster (EBB) upper electrical connector, then install a new SMALL hex ferrite (item C). See Figure 13. Apply 3 wraps of Coroplast® tape around the new ferrite to secure it closed.
20. Install a MEDIUM ferrite (item B) onto the lower EBB wire and a LARGE ferrite (item A) to the lower wiring harness. See Figure 14. Apply 3 wraps of Coroplast® tape around the ferrites to secure it closed.
NOTE: If a ferrite is already present, confirm it is the correct size, position, and is properly secured.
21. Measure 3 inches (76.2 MM) from the back of the grey connector. Install a the wiring harness in the designated location. See Figure 15. Apply 3 wraps of Coroplast® tape around the ferrite to secure it closed and any additional tape to prevent movement on the harness.
NOTE: Ferrite type was updated for the gray connector wire to allow a better fit.
22. Measure 4.25 inches (108 MM) from the back of the black connector. Install a LARGE ferrite (item A) to the wiring harness in the designated location. See Figure 16. Apply 3 wraps of Coroplast® tape around the ferrite to secure it closed.
23. Measure 5.75 inches (146 MM) from the back of the white connector. Install a LARGE ferrite (item A) to the wiring harness in the designated location. See Figure 17. Apply 3 wraps of Coroplast® tape around the ferrite to secure it closed.
24. Locate the driver side frame rail wire harness take out. Install a MEDIUM ferrite (item B) onto the wire harness right behind the frame rail wire harness take out and before the brake lines. See Figure 18. Apply 3 wraps of Coroplast® (temperature/abrasion resistant cloth) tape to the ferrite to secure it closed and prevent movement on the harness.
25. Locate the passenger side frame rail wire harness push pin towards the front of the vehicle. Install a ferrite (item B) onto the wire harness right behind the frame rail wire harness push pin.
See Figure 19. Apply 3 wraps of Coroplast® tape to the ferrite to secure it closed.
26. Install the BCMC support bracket and attach the wiring retainers, then install the bolts. See Figure 20.
- Torque: 106 lb.in (12 Nm)
27. Install the BCMC and engage the tabs. See Figure 21.
28. Tighten the three BCMC connector bolts. See Figure 22.
- Torque: 48 lb.in (5.4 Nm)
29. Position back the cable and install the nut. See Figure 22.
- Torque: 106 lb.in (12 Nm)
30. Install the BCMC cover and engage the tabs. See Figure 23.
31. Connect the battery. Follow the WSM procedure in Section 414-01.
32. Install the cowl panel grille. Follow the WSM procedure in Section 501-02.
IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
FORD | EXPLORER POLICE INTERCEPT | 2020-2022 |
1 Associated Document
Manufacturer Communications
July 14, 2023
Optional Product Improvement Program 22G07 – Supplement #1
https://www.nhtsa.gov/recalls?nhtsaId=10240428
MC-10240428-0001.pdf 5395.024KB
NHTSA ID Number: 10238870
Manufacturer Communication Number: 22G07
Summary
Certain 2020-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit – Electromagnetic Compatibility Upgrade
1 Associated Document
Manufacturer Communications
June 15, 2023
Optional Product Improvement Program 22G07
https://www.nhtsa.gov/recalls?nhtsaId=10238870
MC-10238870-0001.pdf 5592.083KB
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Ó Copyright 2023 Ford Motor Company Stacy L. Balzer Ford Motor Company Operating Director P. O. Box 1904 Service Engineering Operations Dearborn, Michigan 48121 Ford Customer Service Division July 14, 2023 TO: All U.S. Ford and Lincoln Dealers SUBJECT: Optional Product Improvement Program 22G07 – Supplement #1 Certain 2020-2022 Model Year Police Interceptor Utility Vehicles Equipped with a Low Band Frequency Noise Suppression Kit – Electromagnetic Compatibility Upgrade REF: Optional Product Improvement Program 22G07 Dated: June 15, 2023 New! REASON FOR THIS SUPPLEMENT Service Action: Confirm customer operates a low-band very high frequency (VHF) 2-way radio between 39-48 Megahertz (MHz) in these vehicles. Provision for Locally Obtained Supply: Miscellaneous allowance amount update. Labor Allowances: Confirm customer operates a VHF radio between 39-48 MHz before servicing. Parts Requirements / Ordering Information: • Confirm customer operates a VHF radio between 39-48 MHz before part ordering. • Ferrite order quantities and the MISC material claim allowance have been updated. Replaced FSA Parts Inspection And Sign Off: added new standard for Immediate Scrap with link. Technical Information: Ferrite table quantities and one ferrite type was updated from medium to large in one location. PROGRAM TERMS This program will be in effect through June 15, 2024. There is no mileage limit for this program. AFFECTED VEHICLES Vehicle Model Year Assembly Plant Build Dates Police Interceptor Utility 2020 – 2022 Chicago Assembly November 03, 2019 through December 17, 2021 2021-2022 Chicago SHO Center September 14, 2020 through November 10, 2021 US population of affected vehicles: 1,292. NOTE: Only vehicles operating low-band very high frequency (VHF) (39-48 MHz) 2-way radios and that are equipped with low band frequency noise suppression kits will apply. Affected vehicles are identified in OASIS. NOTE: Some vehicles may be in the process of being repaired. Monitor OASIS before opening an RO and/or beginning a repair. Parts purchased for an FSA can be returned for credit, if required. See the EXCESS STOCK RETURN details in Attachment II for more information. Ó Copyright 2023 Ford Motor Company REASON FOR THIS PROGRAM In some of the affected vehicles, the installed Low-Band Frequency Noise Suppression Kit may not meet the Electromagnetic Compatibility (EMC) requirements for certain frequency bands. Specifically, police agencies that operate low-band VHF (39-48 MHz) 2-way radios. If the EMC requirements are not met, customers may experience a degradation in audio quality when operating low-band VHF twoway radios under weak signal conditions in remote locations. New! SERVICE ACTION Before starting this repair, confirm customer utilizes a low-band VHF 2-way radio between 39-48 MHz in these vehicles. Only for vehicles operating low-band VHF (39-48 MHz) 2-way radios and equipped with low band frequency noise suppression kits, dealers are to perform the following actions: • Inspect both left-hand (LH) and right-hand (RH) rear ground straps and secure to the body if necessary. • Inspect and secure as needed or install hood ground straps. • Replace both headlamp assemblies with the specific electromagnetic compatibility (EMC) design and install new ground bolts. • Install eight (8) ferrites to the vehicle per Attachment III – Technical Information. This service must be performed on all affected vehicles at no charge to the vehicle owner. OWNER NOTIFICATION MAILING SCHEDULE Owner letters are expected to be mailed the week of July 3, 2023. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter. New! ATTACHMENTS • Administrative Information – Attachment • Labor Allowances and Parts Ordering Information – Attachment • Technical Information – Attachment • Mobile Service Repair Assessment – Attachment • Owner Notification Letter QUESTIONS & ASSISTANCE For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician System (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab. Sincerely, Stacy L. Balzer Ó Copyright 2023 Ford Motor Company Administrative Information Page 1 of 2 Optional Product Improvement Program 22G07 MOBILE SERVICE REPAIR ASSESSMENT LEVEL • All repairs in this program have the following assessment level. • – Not a Mobile Service Repair OASIS ACTIVATION OASIS will be activated on June 15, 2023. FSA VIN LISTS ACTIVATION FSA VIN Lists will not be activated for this service action. SOLD VEHICLES • Owners of affected vehicles will be directed to dealers for repairs. • Correct other affected vehicles identified in OASIS which are brought to your dealership. • Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle inventory. STOCK VEHICLES • Correct all affected units in your new vehicle inventory before delivery. • Use OASIS to identify any affected vehicles in your used vehicle inventory. BRANDED / SALVAGED TITLE VEHICLES Affected title-branded and salvaged title vehicles are eligible for this service action. OWNER REFUNDS Refunds are not approved for this program. RENTAL VEHICLES Rental vehicles are not approved for this program. ADDITIONAL REPAIR (LABOR TIME AND/OR PARTS) Additional repairs identified as necessary to complete the FSA should be managed as follows: • For related damage and access time requirements, refer to the Warranty and Policy Manual – Section 6 – Ford/Lincoln Program Policies – Field Service Actions (FSA) – Related Damage. • For vehicles within new vehicle bumper-to-bumper warranty coverage, no SSSC approval is required. o Ford vehicles – 3 years or 36,000 miles • For vehicles outside new vehicle bumper-to-bumper warranty coverage, submit an Approval Request to the SSSC Web Contact Site before completing the repair. Ó Copyright 2023 Ford Motor Company Administrative Information Page 2 of 2 Optional Product Improvement Program 22G07 New! CLAIMS PREPARATION AND SUBMISSION • Claim Entry: Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS) online. o When entering claims: Claim type 31: Field Service Action Sub Code: 22G07 Customer Concern Code (CCC): L29 – Other lighting troubles Condition Code (CC): 42 – Does Not Operate Properly Causal Part Number: 13008, Quantity 0 o For additional claims preparation and submission information, refer to the Recall and Customer Satisfaction Program (CSP) Repairs in the OWS User Guide. • Related Damage/Additional labor and/or parts: Must be claimed as Related Damage on a separate repair line from the FSA with the same claim type and subcode as described in Claim Entry above. Includes extra time to remove police specific equipment to perform this FSA repair. IMPORTANT: Click the Related Damage Indicator radio button. • NOTE: Maintain supporting documentation for sublet repairs and all Miscellaneous Expenses according to procedure as identified in the Warranty and Policy Manual. • Provision for Locally Obtained Supply: Hex Ferrites (includes shipping), Coroplast® temp resistant cloth tape: o Program Code: 22G07 o MISC. Expense: OTHER o Amount: Up to $154.00 • NOTE: Coroplast® temp resistant cloth tape expected to support multiple repairs. Ó Copyright 2023 Ford Motor Company Parts and Labor Page 1 of 3 Optional Product Improvement Program 22G07 New! LABOR ALLOWANCES NOTE: Before servicing – confirm customer operates a low-band VHF 2-way radio between 39-48 MHz in these vehicles. See Reason For This Program section above for more information. Description Labor Operation Labor Time Electromagnetic Compatibility Upgrade as described in Attachment III – Technical Information 22G07B 2.5 Hours NOTE: Refer to Related Damage/Additional labor and/or parts section for extra time needed for police specific equipment removal. New! PARTS REQUIREMENTS / ORDERING INFORMATION NOTE: Before ordering parts – confirm customer operates a low-band VHF 2-way radio between 39-48 MHz in these vehicles. See Reason For This Program section above for more information. NOTE: For vehicles with Low Band Frequency Noise Suppression Kits only Special Program Part Ordering: To place an order for any of the parts listed below submit a VIN-specific Part Order contact via the SSSC Web Contact Site. Part Number Description Order Quantity Claim Quantity MB5Z-13008-BJ Headlamp RH assembly upgrade (Includes LED module) 1 1 MB5Z-13008-BH Headlamp LH assembly upgrade (Includes LED module) 1 1 W712356-S450 Headlamp Ground Bolt (4 per pkg, 2 req’d) 1 2 L1MZ-19A095-JA Hood Ground Strap Up to 2 Up to 2 W505425-S437 Ground Strap Fender Bolt (4 per pkg) 1 Up to 2 W709923-S437 Ground Strap Hood Nut (4 per pkg) 1 Up to 2 Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy and when open ordering resumes. New! LOCALLY OBTAINED MATERIALS: NOTE: Ferrites (also called Round Cable Snap-Its) must be ordered from an outside distributor. Reference fair-rite.com: Search for part number needed… / Check Stock (use link) / select distributor. Non-Ford Part Numbers Description Order Quantity Claim Quantity 0444177081 Large Hex Ferrite – Round Cable Snap-Its 4 As Needed Claim as MISC OTHER up to $154 0444176451 Medium Hex Ferrite – Round Cable Snap-Its 3 0444164181 Small Hex Ferrite – Round Cable Snap-Its 1 NAI837X Coroplast® – anti-abrasion cloth tape (Rotunda) As Needed Ó Copyright 2023 Ford Motor Company Parts and Labor Page 2 of 3 Optional Product Improvement Program 22G07 DEALER PRICE For the latest prices, refer to DOES II. PARTS RETENTION, RETURN, & SCRAPPING Follow the provisions of the Warranty and Policy Manual, Section 1 – WARRANTY PARTS RETENTION AND RETURN POLICIES. If a replaced part receives a scrap disposition, the part must be scrapped by all applicable local, state, and federal environmental protection and hazardous material regulations. Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. EXCESS STOCK RETURN The excess stock returned for credit must have been purchased from Ford Customer Service Division by Policy Procedure Bulletin 4000. New! REPLACED FSA PARTS INSPECTION AND SIGN OFF Effective March 1st, 2021 all parts replaced as part of an FSA repair with a repair order open date of March 1st, 2021, or later must be inspected and signed off on the repair order by a member of your dealer’s fixed operations management team or an employee the task has been delegated to. If the task is to be delegated to a non-management employee, the employee needs to be someone other than the technician who completed the repair and needs to understand the importance of completing this task consistently and accurately. • All parts replaced as part of an FSA repair should be returned to the parts department following the Warranty Parts Retention and Return Policies. • Inspect the replaced parts to verify the FSA repair was completed. • If the FSA repair is found to be complete, the designated employee signs the repair order line or parts return stamp area (electronic or hand signed) for the FSA repair indicating the parts were inspected and validated to have been replaced. • After the parts have been inspected, they should be handled based on the guidance in the parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.). • After the parts have been inspected, they should be handled based on the guidance in the parts status report in the Online Warranty System (Hold, Return, CORE, Scrap, etc.). Refer to FMCDEALER > PARTS & SERVICE > WARRANTY ADMINISTRATION & WARRANTY PARTS RETURN for the latest Immediate Scrap List information. • This process is subject to review during warranty audits for FSA repairs with a repair order open date of March 1st, 2021, or later. Any eligible FSA claims requiring parts replacement found not to have been inspected and signed off during a warranty audit will be subject to chargeback and consideration for enrollment into the Dealer Incomplete Recall Repair Process. Ó Copyright 2023 Ford Motor Company Parts and Labor Page 3 of 3 Optional Product Improvement Program 22G07 REPLACED FSA PARTS INSPECTION AND SIGN OFF (continued) Note: Other approvals (electronic or handwritten) for add-on repair lines, dealer-owned vehicle repairs, and repeat repairs do not qualify as FSA parts inspection approvals. The post-repair FSA parts inspection process (electronic or handwritten) is independent of other warranty approval requirements. The approval by the designated employee implies that the FSA parts were found to be replaced and must be able to be identified on the Repair Order. If multiple FSAs require approval on a single Repair Order, each applicable occurrence will require individual post-repair approval by the designated employee. Page 1 of 2 Optional Product Improvement Program 22G07 – Supplement #1 Mobile Service Repair Assessment Assessment levels have been identified to help determine the ease of performing eligible mobile service repairs for a Field Service Action (FSA) outside of the dealership service facility. Dealer Bulletin Within Attachment I of the dealer bulletin a mobile service repair assessment level(s) will be provided. These assessment levels have been determined using the amount of time, equipment and labor identified to perform the intended service action. Assessment Levels – Mobile Reprogramming – Light Mobile Service – Enhanced Mobile Service – Advanced Mobile Service – Wheel and Tire Mobile Service – Not a Mobile Service Repair Description of each level that is used to determine the overall assessment. – Mobile Reprogramming • Module Programming or similar type services • Minimum tools maybe required other than an IDS/FDRS setup • FDRS programming that requires internet connection (wi-fi or mobile hotspot) • Make sure vehicle has a charge port to ensure battery voltage is maintained during flashing of the module(s) • Repairs not greater than 1 hour in length (including time to wait for programming) Note: The location will need a charging station or wall box to maintain the 12-volt battery. – Light Mobile Service • Interior repair procedures that do not require seat, dash, or headliner removal • Under hood repairs that do not require large component removal • Exterior repairs that do not require large component/panel removal • Repairs may require standard hand tools (Access to a Technician starter kit or similar) Page 2 of 2 Optional Product Improvement Program 22G07 – Supplement #1 Mobile Service Repair Assessment – Enhanced Mobile Service • A two-person process is required anytime a procedure requires work under the vehicle • Brake Inspection and Brake Repair/Replacement • Limited Suspension Component replacement (no alignment) • Under Vehicle access for limited repairs (no large component removal) • Vehicle Check Up – VCU • Pre-Delivery Inspection – PDI • Used Car Inspection/Presale Inspection • May require floor jack, jack stands, and impact tools Note: Wheel lock may be required. – Advanced Mobile Service • Fluid Exchange/Oil Change • Light Repairs • Brake Hydraulic Repairs – Wheel and Tire Mobile Service • Tire Removal from Wheel • Tire Balancing • Tire Repair Note: Specialized Mobile Service unit and equipment including Tire balancer and Tire Changer required. – Not a Mobile Service Repair • Large component removal • BEV Battery Replacement • Requires a vehicle hoist – to complete the repair (more than inspection) • Required vehicle alignment • Requires significant vehicle disassembly • Repairs greater than 2-3 hours • Any repairs that require M-Time • Includes a service procedure where the vehicle owner may be distressed about the state of their vehicle TECHNICAL INSTRUCTIONS PAGE 1 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 CERTAIN 2020-2022 MODEL YEAR POLICE INTERCEPTOR UTILITY VEHICLES EQUIPPED WITH A LOW BAND FREQUENCY NOISE SUPPRESSION KIT — ELECTROMAGNETIC COMPATIBILITY UPGRADE SERVICE PROCEDURE NOTE: Before starting this repair, confirm customer operates a low-band very high frequency (VHF) 2-way radio between 39-48 Megahertz (MHz) in these vehicles 1. Position the vehicle on a hoist. 2. Remove both rear wheels. Follow the Workshop Manual (WSM) procedures in Section 204-04A. 3. On both sides, check the rear ground strap upper and lower fasteners (2 fasteners per side) located at the rear brake caliper for proper torque. See Figure 1. • Torque A: 62 lb-in (7 Nm) • Torque B: 133 lb-in (15 Nm) 22094A B A FIGURE 1 4. Reinstall both rear wheels. Follow the WSM procedures in Section 204-04A. TECHNICAL INSTRUCTIONS PAGE 2 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 5. Remove and discard both headlamp assemblies including the Light Emitting Diode (LED) Control Modules. Follow the WSM procedures in Section 417-01. • Do NOT transfer the LED Control Modules. Discard along with the headlamp assemblies. 6. Install the new headlamp assemblies. Follow the WSM procedures in Section 417-01. NOTE: New special headlamp assemblies will come with LED modules attached and will require the BCM LIN new module initialization procedure. 7. On both sides, remove and discard the original headlamp bolt. Install the new headlamp bolt. See figure 2. • Torque: 28 lb.in (3.2 Nm) NOTE: Driver side shown, passenger side similar. PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094B NEW HEADLAMP TORX BOLT ORIGINAL HEADLAMP HEX BOLT FIGURE 2 8. Remove the cowl panel grille. Follow the WSM procedure in Section 501-02. TECHNICAL INSTRUCTIONS PAGE 3 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 9. Inspect for a ground strap located at the passenger side hood. See Figure 3. Was a ground strap found on the passenger side of the vehicle under the hood? YES – Proceed to Step 11. NO – Proceed to Step 10. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094C FRONT OF VEHICLE PASSENGER HOOD GROUND STRAP FIGURE 3 10. Install the passenger side ground strap and retainers. See Figure 4. 22094D FRONT OF VEHICLE PASSENGER HOOD GROUND STRAP FIGURE 4 TECHNICAL INSTRUCTIONS PAGE 4 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 11. Tighten the passenger side ground strap retainers. See Figure 5. • Torque: 13 lb.ft (17.5 Nm) PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094E FRONT OF VEHICLE PASSENGER HOOD GROUND STRAP RETAINERS FIGURE 5 12. Install the driver side ground strap and retainers. See Figure 6. • Torque: 13 lb.ft (17.5 Nm) 22094F FRONT OF VEHICLE DRIVE SIDE HOOD GROUND STRAP RETAINER DRIVER SIDEHOOD GROUND STRAP DRIVE SIDE HOOD GROUND STRAP RETAINER FIGURE 6 TECHNICAL INSTRUCTIONS PAGE 5 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 13. Disconnect the battery. Follow the WSM procedure in Section 414-01. 14. Release the tabs and remove the Body Control Module C (BCMC) cover located on the on the driver side. See Figure 7. x3 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094G BCMC COVER FIGURE 7 TECHNICAL INSTRUCTIONS PAGE 6 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 15. Remove the nut and position the cable aside (1), then fully loosen the BCMC connector bolts (2). See Figure 8. x3 1 2 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094H FIGURE 8 16. Release the tabs and remove the BCMC. See Figure 9. 22094I x2 FIGURE 9 TECHNICAL INSTRUCTIONS PAGE 7 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 17. Remove the bolts, detach the wiring retainers and then remove the BCMC support bracket. See Figure 10. x3 x2 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094J FIGURE 10 TECHNICAL INSTRUCTIONS PAGE 8 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 Ferrite Identification PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094K A B C FIGURE 11 NOTE: The Quantities for items A and B have been updated. See table below. Item Description Non- Ford Part Number Quantity A Large Hex Ferrite 0444177081 4 B Medium Hex Ferrite 0444176451 3 C Small Hex Ferrite 0444164181 1 NOTE: Part numbers listed are not Ford part numbers, refer to dealer bulletin Parts Requirements / Ordering Information section for more details. General Notes for Ferrite Installation: NOTE: Wiring variation may require wire harness tape to be removed for proper ferrite location. NOTE: Make sure ferrite halves are completely closed / latched without harness tape trapped in between the halves. NOTE: Tape ferrites securely with high temperature and abrasion resistance tape such as Coroplast® after installation to prevent movement. TECHNICAL INSTRUCTIONS PAGE 9 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 18. Make sure the wire routing is as shown below in Figure 12 and adjust as necessary. – Wires A and B need to be routed in front of wire bundles C and D. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094T FRONT OF VEHICLE ELECTRONIC BRAKE BOOSTER A B C D CORRECT WIRE ROUTING FIGURE 12 19. Remove and discard the square ferrite from the Electronic Brake Booster (EBB) upper electrical connector, then install a new SMALL hex ferrite (item C). See Figure 13. Apply 3 wraps of Coroplast® tape around the new ferrite to secure it closed. 22094L ELECTRONIC BRAKE BOOSTER ELECTRONIC BRAKE BOOSTER ORIGINAL SQUARE FERRITE NEW SMALL HEX FERRITE FIGURE 13 TECHNICAL INSTRUCTIONS PAGE 10 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 20. Install a MEDIUM ferrite (item B) onto the lower EBB wire and a LARGE ferrite (item A) to the lower wiring harness. See Figure 14. Apply 3 wraps of Coroplast® tape around the ferrites to secure it closed. NOTE: If a ferrite is already present, confirm it is the correct size, position, and is properly secured. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094M STUD FOR MISSING NUT MEDIUM EBB FERRITE ON EBB LOWER WIRE LOWER LARGE HARNESS FERRITE FIGURE 14 21. Measure 3 inches (76.2 MM) from the back of the grey connector. Install a LARGE ferrite (item A) to the wiring harness in the designated location. See Figure 15. Apply 3 wraps of Coroplast® tape around the ferrite to secure it closed and any additional tape to prevent movement on the harness. NOTE: Ferrite type was updated for the gray connector wire to allow a better fit. 22094N GREY CONNECTOR 3 INCH (76.2 MM) LARGE FERRITE FIGURE 15 TECHNICAL INSTRUCTIONS PAGE 11 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 22. Measure 4.25 inches (108 MM) from the back of the black connector. Install a LARGE ferrite (item A) to the wiring harness in the designated location. See Figure 16. Apply 3 wraps of Coroplast® tape around the ferrite to secure it closed. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094O STUD FOR MISSING NUT BLACK CONNECTOR LARGE FERRITE 4.25 INCH (108 MM) FIGURE 16 TECHNICAL INSTRUCTIONS PAGE 12 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 23. Measure 5.75 inches (146 MM) from the back of the white connector. Install a LARGE ferrite (item A) to the wiring harness in the designated location. See Figure 17. Apply 3 wraps of Coroplast® tape around the ferrite to secure it closed. STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094P STUD FOR WHITE CONNECTOR 5.75 INCH (146 MM) LARGE FERRITE FIGURE 17 TECHNICAL INSTRUCTIONS PAGE 13 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 24. Locate the driver side frame rail wire harness take out. Install a MEDIUM ferrite (item B) onto the wire harness right behind the frame rail wire harness take out and before the brake lines. See Figure 18. Apply 3 wraps of Coroplast® (temperature/abrasion resistant cloth) tape to the ferrite to secure it closed and prevent movement on the harness. PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094Q STUD FOR MISSING NUT FRONT OF VEHICLE MEDIUM FERRITE FRAME RAIL WIRE HARESS TAKE OUT BRAKE LINES FIGURE 18 TECHNICAL INSTRUCTIONS PAGE 14 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 25. Locate the passenger side frame rail wire harness push pin towards the front of the vehicle. Install a MEDIUM ferrite (item B) onto the wire harness right behind the frame rail wire harness push pin. See Figure 19. Apply 3 wraps of Coroplast® tape to the ferrite to secure it closed. PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094R STUD FOR MISSING NUT FRONT OF VEHICLE FRAME RAIL WIRE HARNESS PUSH PIN MEDIUM FERRITE FIGURE 19 TECHNICAL INSTRUCTIONS PAGE 15 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 26. Install the BCMC support bracket and attach the wiring retainers, then install the bolts. See Figure 20. • Torque: 106 lb.in (12 Nm) x3 x2 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094J FIGURE 20 27. Install the BCMC and engage the tabs. See Figure 21. 22094I x2 FIGURE 21 TECHNICAL INSTRUCTIONS PAGE 16 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 28. Tighten the three BCMC connector bolts. See Figure 22. • Torque: 48 lb.in (5.4 Nm) 29. Position back the cable and install the nut. See Figure 22. • Torque: 106 lb.in (12 Nm) x3 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094S FIGURE 22 TECHNICAL INSTRUCTIONS PAGE 17 OF 17 OPTIONAL PRODUCT IMPROVEMENT PROGRAM 22G07-S1 CPR © 2023 FORD MOTOR COMPANY DEARBORN, MICHIGAN 48121 07/2023 30. Install the BCMC cover and engage the tabs. See Figure 23. x3 PLACE COPY HERE PLACE COPY HERE PLACE COPY HERE STUD FOR MISSING NUT STUD FOR MISSING NUT STUD FOR MISSING NUT 22094G BCMC COVER FIGURE 23 31. Connect the battery. Follow the WSM procedure in Section 414-01. 32. Install the cowl panel grille. Follow the WSM procedure in Section 501-02. IMPORTANT NOTE: Federal law prohibits selling motor vehicle parts or components that are under safety, compliance, or emissions recall. Unless a part is requested to be returned to Ford, all parts replaced under this FSA must be scrapped in accordance with all applicable local, state and federal environmental protection and hazardous material regulations. Refer to the Parts Retention, Return, & Scrapping section of the FSA dealer bulletin for further information.
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