Momentary Neutral-Out Condition In Drive – 2018-2021 Ford & Lincoln

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5/23/23, 8:26 AM 2021 Expedition https://www.fordtechservice.dealerconnection.com 1/11 TECHNICAL SERVICE BULLETIN Momentary Neutral-Out Condition In Drive 23-2120 15 May 2023 This bulletin supersedes 22-2145. Model: Ford 2018-2021 Expedition 2020-2021 Explorer Lincoln 2020-2021 Aviator 2018-2021 Navigator 10R80 – Built on or before 29-Apr-2021 10R60 – Built on or before 25-Jan-2021 10R80 MHT – Built on or before 14-Feb-2021 10R60 – Built on or before 25-Jan-2021 10R80 MHT – Built on or before 14-Feb-2021 10R80 – Built on or before 29-Apr-2021 Summary This article supersedes TSB 22-2145 to increase the labor operation allowance for labor operations Q and R. Issue: Some 2018-2021 Expedition/Navigator and 2020-2021 Explorer/Aviator vehicles equipped with a 10R80/10R80 MHT or 10R60 may exhibit a momentary transmission neutral-out condition while in drive. Vehicle may also have diagnostic trouble code (DTC) P07E6 and/or P07E4 stored in the powertrain control module (PCM) or transmission control module (TCM) and/or a possible audible noise. This may be due to a leak in the park valve circuit. To correct the condition, follow the Service Procedure to inspect the park system hardware for wear or damage and replace the valve body separator plate with an improved valve body separator plate. Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria: • One of the following vehicles: – 2018-2021 Expedition/Navigator – 10R80 – Built on or before 29-Apr-2021 – 2020-2021 Explorer/Aviator – 10R80 MHT – Built on or before 14-Feb-2021 – 2020-2021 Explorer/Aviator – 10R60 – Built on or before 25-Jan-2021 • Momentary transmission neutral-out condition Parts Explorer Aviator 10R60 Service Part Number L1MZ-7Z490- E JR3Z-00811- A L1MZ-4421-A L1MZ-7060-E L1MZ-7060-F L1MZ-3B478- A L1MZ-6L612- A L1MZ-6L612- B Quantity 1 1 1 1 1 1 1 1 Description Valve Body Separator Plate Output Shaft Retaining Nut (RWD) Front Drive Shaft Boot (4WD) Output Shaft And Planetary Carrier (RWD) Output Shaft And Planetary Carrier (4WD) Front Drive Shaft Boot Clamp (4WD) Exhaust Gasket (2.3L Explorer) Left Catalytic Converter Gasket (3.0L) Unit of Issue 1 1 1 1 1 1 1 1 Piece Quantity 1 1 1 1 1 1 1 1 5/23/23, 8:26 AM 2021 Expedition LP5Z-7A248- A LP5Z-7A441- B LP5Z-7B031- A LP5Z-7D019- A LP5Z-7D070- B 9L3Z-7D071- A LP5Z-7D410- B HL3Z-7D419- B HL3Z-7D419- C HL3Z-7F337- A LP5Z-7G091- A LP5Z-7G091- B HL3Z-7G100- B HL3Z-7G100- C JL3Z-7N134- A W520214- S440 W712658- S439 W714265- S442 W715131- S442 W715618- S437 W716375- S900 W716979- S439 W719413- S439 W719431- S439 W719511- S439 1 1 1 2 1 1 1 2 1 1 1 5 1 1 12 1 1 1 1 1 For 3.3L, 2 For 2.3L/3.0L 2 1 1 1 1 Torque Converter Hub Seal Park Pawl Front Support To Case Seal (F10) Output Shaft Seals Park Pawl Return Spring Park Pawl Shaft Park Pawl Actuator Rod Park Pawl Actuator Rod Sleeve Seals Park Pawl Actuator Rod Sleeve Manual Control Shaft Seal (F9) Input Shaft Seal (F2) Input Shaft Seals Manual Shaft To Transmission Range Sensor Roll Pin Park Rod Sleeve Roll Pin Front Support Assembly Bolts Transmission Mount Nut Solenoid Retaining Plate Bolt Left And Right Catalytic Converter Nuts (3.3L) Park Manual Release Bracket Bolts Torque Converter Nuts Transfer Case Mounting Bolts (4WD) Rear Subframe Bolts (3.0L) Middle Subframe Bolts (3.0L) Transmission Mount Bolts Driveshaft Flex Coupling Bolts 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 5 1 1 1 1 1 12 2 1 4 2 4 4 4 2 4 2.3L/3.0L Requires 6, 3.3L Requires 4 5 8 4 2 4 2 4 4WD Requires 3, RWD Requires 2 4 3 https://www.fordtechservice.dealerconnection.com 2/11 5/23/23, 8:26 AM 2021 Expedition W719699- S442 W721083- S439 L1MZ-9450-A XG-1-E1 XG-11 XL-1 XL-2 XL-5-A XT-10-QLVC CXT-10-LV6 XT-12-QULV VC-13-G CVC-13-G ZC-37-A 1 1 1 As Needed As Needed As Needed As Needed As Needed As Needed As Needed As Needed As Needed As Needed As Needed Catalytic Converter Nuts (Explorer) Transmission Support Insulator Bolts Downstream Exhaust Gasket (2.3L) Motorcraft® Premium Long-Life Grease Motorcraft® High Temperature 4×4 Front Axle and Wheel Bearing Grease Motorcraft® Penetrating And Lock Lubricant Motorcraft® High Temperature Nickel Anti-Sieze Lubricant Motorcraft® Multi-Purpose Grease Spray Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case Fluid) (All Markets Except Canada) Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case Fluid) (Canada Only) Motorcraft® MERCON® ULV Automatic Transmission Fluid Motorcraft® Yellow Concentrated Antifreeze/Coolant (All Markets Except Canada) Motorcraft® Yellow Concentrated Antifreeze/Coolant (Canada Only) Motorcraft® Wheel and Tire Cleaner 4 2.3L Requires 3, 3.0L Requires 2, 3.3L Requires 4 4 4 1 1 Parts Explorer Aviator 10R80 MHT Service Part Number L1MZ-7Z490- G L1MZ-4421-A L1MZ-3B478- A L1MZ-6L612- A HL3Z-7A232- A HL3Z-7A441- B PC3Z-7D070- A 9L3Z-7D071- A HL3Z-7D419- B HL3Z-7D419- C Quantity 1 1 1 1 1 1 1 1 2 1 Description Valve Body Separator Plate Front Drive Shaft Boot (4WD) Front Drive Shaft Boot Clamp (4WD) Exhaust Gasket (2.3L Explorer) Park Pawl Actuator Rod Park Pawl Park Pawl Return Spring Park Pawl Shaft Park Pawl Actuator Rod Sleeve Seals Park Pawl Actuator Rod Sleeve Unit of Issue 1 1 1 1 1 1 1 1 1 1 Piece Quantity 1 1 1 1 1 1 1 1 2 1 https://www.fordtechservice.dealerconnection.com 3/11 5/23/23, 8:26 AM 2021 Expedition HL3Z-7F337- A HL3Z-7G091- C HL3Z-7G091- D HL3Z-7D019- A L1MZ-7052-A L1MZ-7052-B HL3Z-7J458- C HL3Z-7G100- B HL3Z-7G100- C W500213- S442 W520214- S440 W719431- S439 W712658- S439 W714265- S442 L1MZ-6L612- B W719699- S442 W715131- S442 W716375- S900 W716979- S439 W719413- S439 W719511- S439 W721083- S439 L1MZ-9450-A XG-1-E1 XG-11 XL-1 1 1 5 2 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 As Needed As Needed As Needed Manual Control Shaft Seal (F9) Input Shaft Seal (F2) Input Shaft Seals (F10) Output Shaft Seals Output Shaft Seal (RWD) Output Shaft Seal (4WD) Output Shaft And Planetary Carrier Manual Shaft To Transmission Range Sensor Roll Pin Park Rod Sleeve Roll Pin Park Manual Release Cable Bolt Transmission Mount Nut Transmission Mount Bolts Solenoid Retaining Plate Bolt Left And Right Catalytic Converter Nuts (3.3L) Left Catalytic Converter Gasket (3.0L) Catalytic Converter Nuts (Explorer) Cooler Tube Bracket Bolts Transfer Case Mounting Bolts (4WD) Rear Subframe Bolts Middle Subframe Bolts Driveshaft Flex Coupling Bolts Transmission Support Insulator Bolts Downstream Exhaust Gasket (2.3L) Motorcraft® Premium Long-Life Grease Motorcraft® High Temperature 4×4 Front Axle and Wheel Bearing Grease Motorcraft® Penetrating And Lock Lubricant 1 1 1 1 1 5 1 2 1 1 1 1 1 1 1 1 1 1 4 1 2 1 4 4WD Requires 3, RWD Requires 2 4 2 4 4 1 1 4 2.3L Requires 3, 3.0L Requires 2, 3.3L Requires 4 4 2 5 8 4 2 4 2 4 3 4 4 1 1 https://www.fordtechservice.dealerconnection.com 4/11 5/23/23, 8:26 AM 2021 Expedition XL-2 XL-5-A XT-10-QLVC CXT-10-LV6 XT-12-QULV VC-13-G CVC-13-G ZC-37-A As Needed As Needed As Needed As Needed As Needed As Needed As Needed As Needed Motorcraft® High Temperature Nickel Anti-Sieze Lubricant Motorcraft® Multi-Purpose Grease Spray Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case Fluid) (All Markets Except Canada) Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case Fluid) (Canada Only) Motorcraft® MERCON® ULV Automatic Transmission Fluid Motorcraft® Yellow Concentrated Antifreeze/Coolant (All Markets Except Canada) Motorcraft® Yellow Concentrated Antifreeze/Coolant (Canada Only) Motorcraft® Wheel and Tire Cleaner Parts Expedition/Navigator 10R80 Service Part Number JL1Z-7Z490- C HL3Z-7052-B HL3Z-7085-B 7L1Z-4B496- C 7L1Z-4B496- D HL3Z-7A248- A W715618- S437 HL3Z-7A248- G HL3Z-7A441- B PC3Z-7D070- A 9L3Z-7D071- A HL3Z-7A232- A HL3Z-7D419- C HL3Z-7D419- B JL1Z-7N134- A Quantity 1 1 1 2 3 1 1 1 1 1 1 1 1 2 1 Description Valve Body Separator Plate Output Shaft Seal (4WD) Output Shaft Seal Nut Retainer (RWD) CV Joint To Pinion Flange Bolts And Retaining Straps (4WD) CV Joint To Transfer Case Flange Bolts And Retaining Straps (4WD) Torque Converter Seal Torque Converter Nuts Front Support To Case Seal Park Pawl Park Pawl Return Spring Park Pawl Shaft Park Pawl Actuator Rod Park Pawl Actuator Rod Sleeve Park Pawl Actuator Rod Sleeve Seals Park Override Lever Bolt Unit of Issue 1 1 1 1 1 1 4 1 1 1 1 1 1 1 1 Piece Quantity 1 1 1 2 3 1 4 1 1 1 1 1 1 2 1 https://www.fordtechservice.dealerconnection.com 5/11 5/23/23, 8:26 AM 2021 Expedition HL3Z-7G100- C HL3Z-7F337- A HL3Z-7G100- B HL3Z-7G091- C HL3Z-7G091- D HL3Z-7D019- A HL3Z-7J458- C HL3Z-7J458- D HL3Z-7N134- C JL3Z-7N134- A W520113- S440 W520114- S442 W714418- S439 W709771- S440 W711140- S901 W520514- S440 W715131- S437 W712658- S439 W716375- S900 N811880- S100 XG-1-E1 XG-11 XL-1 XL-2 XL-5-A XT-10-QLVC 1 1 1 1 5 2 1 1 1 12 1 1 1 2 3 4 1 1 2 1 For 4WD, 2 For RWD As Needed As Needed As Needed As Needed As Needed As Needed Park Rod Sleeve Roll Pin Manual Control Shaft Seal Manual Shaft To Transmission Range Sensor Roll Pin (F9) Input Shaft Seal (F2) Input Shaft Seals (F10) Output Shaft Seals Output Shaft And Planetary Carrier (4WD) Output Shaft And Planetary Carrier #4 (RWD) Output Shaft Flange Bolt (RWD) Front Support Assembly Bolts Stabilizer Bar Bracket Nuts Transmission Crossmember Nuts Transmission Crossmember Bolts Transmission Mount Nuts (4WD) Transmission Insulator Bolts (RWD) Left And Right Catalytic Converter Nuts Fluid Cooler Tube Bolt Solenoid Retaining Plate Bolt Transfer Case Mounting Bolts (4WD) Driveshaft Flange Bolts Motorcraft® Premium Long-Life Grease Motorcraft® High Temperature 4×4 Front Axle and Wheel Bearing Grease Motorcraft® Penetrating And Lock Lubricant Motorcraft® High Temperature Nickel Anti-Sieze Lubricant Motorcraft® Multi-Purpose Grease Spray Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case Fluid) (All Markets Except Canada) 1 1 1 1 1 1 1 1 1 5 1 2 1 1 1 1 1 1 1 12 4 4 4 4 4 4 1 2 1 3 1 4 4 1 4 2 5 9 4 4 Pieces Required For 4WD, 8 Pieces Required For RWD https://www.fordtechservice.dealerconnection.com 6/11 5/23/23, 8:26 AM 2021 Expedition CXT-10-LV6 As Needed Motorcraft® MERCON® LV Automatic Transmission Fluid (Transfer Case Fluid) (Canada Only) XT-12-QULV As Needed Motorcraft® MERCON® ULV Automatic Transmission Fluid VC-13-G As Needed Motorcraft® Yellow Concentrated Antifreeze/Coolant (All Markets Except Canada) CVC-13-G As Needed Motorcraft® Yellow Concentrated Antifreeze/Coolant (Canada Only) ZC-37-A As Needed Motorcraft® Wheel and Tire Cleaner Parts Parts To Inspect And Replace Only If Necessary (All Vehicle Lines) Service Part Number L1MZ-4650-A L1MZ-4782-A L1MZ-7A098-A L1MZ-7A098-B HL3Z-7A191-B LP5Z-7A098-A ML3Z-7A191-A HL3Z-7A248-D 5L7Z-7D285-A L1MZ-7F396-A L1MZ-7G084-A BL8Z-7G199-A HL3Z-7G199-A HL3Z-7H032-C L1MZ-7J135-A 7L1Z-7J227-A HL3Z-7J227-A 5L7Z-7J324-A Quantity If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed Description Driveshaft Alignment Bushing (Explorer/Aviator) Flex Coupling (Explorer/Aviator) Fluid Filter (10R80) Fluid Filter (10R80 MHT) Fluid Pan Gasket (10R60/10R80) Fluid Filter (10R60) Hybrid Drive Unit Gasket Fluid Pump Seal Fluid Cooler Seals (Explorer/Aviator 10R80 MHT, Expedition/Navigator) Fluid Pan Gasket (10R80 MHT) Fluid Spray Nozzle (10R80 MHT) Hybrid Drive Unit Feed Tube Seals (10R80- MHT) Aux Pump Tube Seal 10R80 T-3 Thrust Bearing (Must Be Replaced With T-3 Shim) Fluid Auxiliary Pump Seal (10R80 MHT) Fluid Cooler O-ring Seals (10R60) Aux Pump Tube O-ring Seal Fluid Tube Backing rings (Explorer/Aviator 10R80 MHT, Expedition/Navigator) Unit of Issue 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 2 1 2 Piece Quantity 1 1 1 1 1 1 1 1 2 1 1 2 1 1 1 4 1 2 https://www.fordtechservice.dealerconnection.com 7/11 5/23/23, 8:26 AM 2021 Expedition L1MZ-7N265-A 7T4Z-7Z302-A HL3Z-7Z490-E W716963-S900 W719511-S439 W719698-S900 W701183-S300 W718758-S300 If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed Fluid Pan To Case Seals (10R80 MHT) 1 Fluid Filter Seal 1 Channel Plate 1 Left And Right Catalytic Converter Studs (3.3L) 4 Driveshaft Flex Coupling Bolts 4 (Explorer/Aviator) Left Catalytic Converter Studs 1 (Explorer/Aviator) Engine Dowel (2.3L) 4 Engine Dowel (3.3L) 4 2 1 1 4 3 2.3L Requires 3, 3.0L Requires 2, 3.3L Requires 4 2 2 Parts Select One Of The Following If Needed (10R80 And 10R80 MHT) Service Part Number HL3Z-7A527-K HL3Z-7A527-L HL3Z-7A527-M HL3Z-7A527-N HL3Z-7A527-P HL3Z-7A527-Q HL3Z-7A527-R HL3Z-7A527-S HL3Z-7A527-T Quantity If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed If Needed Description T-3 Shim 3.5-3.6mm Selective (Must Replace HL3Z-7H032-C Bearing With Shim) T-3 Shim 3.65-3.75mm Selective (Must Replace HL3Z-7H032-C Bearing With Shim) T-3 Shim 3.8-3.9mm Selective (Must Replace HL3Z-7H032-C Bearing With Shim) T-3 Shim 4.25-4.35mm Selective (Must Replace HL3Z-7H032-C Bearing With Shim) T-3 Shim 3.2-3.3mm Selective (Must Replace HL3Z-7H032-C Bearing With Shim) T-3 Shim 3.05-3.15mm Selective (Must Replace HL3Z-7H032-C Bearing With Shim) T-3 Shim 3.35-3.45mm Selective (Must Replace HL3Z-7H032-C Bearing With Shim) T-3 Shim 3.95-4.05mm Selective (Must Replace HL3Z-7H032-C Bearing With Shim) T-3 Shim 4.1-4.2mm Selective (Must Replace HL3Z-7H032-C Bearing With Shim) Unit of Issue 1 1 1 1 1 1 1 1 1 Parts Select One Of The Following If Needed (10R60) Service Part Number Quantity Description Unit of Issue LP5Z-7A527-A If Needed T-3 Shim 3.05-3.15mm Selective 1 LP5Z-7A527-B If Needed T-3 Shim 3.2-3.3mm Selective 1 LP5Z-7A527-C If Needed T-3 Shim 3.35-3.45mm Selective 1 LP5Z-7A527-D If Needed T-3 Shim 3.5-3.6mm Selective 1 LP5Z-7A527-E If Needed T-3 Shim 3.5-3.6mm Selective 1 LP5Z-7A527-F If Needed T-3 Shim 3.65-3.75mm Selective 1 https://www.fordtechservice.dealerconnection.com 8/11 5/23/23, 8:26 AM 2021 Expedition LP5Z-7A527-G If Needed T-3 Shim 3.8-3.9mm Selective 1 LP5Z-7A527-H If Needed T-3 Shim 3.95-4.05mm Selective 1 LP5Z-7A527-J If Needed T-3 Shim 4.1-4.2mm Selective 1 LP5Z-7A527-K If Needed T-3 Shim 4.25-4.35mm Selective 1 Quantity refers to the amount of the service part number required to repair the vehicle. Unit of Issue refers to the number of individual pieces included in a service part number package. Piece Quantity refers to the total number of individual pieces required to repair the vehicle. As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as non- whole numbers, including less than 1. If Needed indicates the part is not mandatory. Labor Times Description 2018-2021 Expedition, Navigator 4X2/4X4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Pass) Replace The Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2018-2021 Expedition 4X2: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Fail) Replace The Output Shaft, Planetary Carrier, No. 4 Assembly. Park Pawl, Actuator Rod And Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2018-2021 Expedition 4X4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Fail) Replace The Output Shaft, Planetary Carrier, No. 4 Assembly. Park Pawl, Actuator Rod And Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2018-2021 Navigator 4X2: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Fail) Replace The Output Shaft, Planetary Carrier, No. 4 Assembly. Park Pawl, Actuator Rod And Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2018-2021 Navigator 4X4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Fail) Replace The Output Shaft, Planetary Carrier, No. 4 Assembly. Park Pawl, Actuator Rod And Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Aviator 3.0L 10R80 MHT 4×4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Pass) Replace The Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Aviator 3.0L 10R80 MHT 4×4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Fail) Replace The Output Shaft, Planetary Carrier, No. 4 Assembly. Park Pawl, Actuator Rod And Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Explorer 3.3L 10R80 MHT 4X2/4X4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Pass) Replace The Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Explorer 3.3L 10R80 MHT 4X2: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Fail) Replace The Output Shaft, Planetary Carrier, No. 4 Assembly. Park Pawl, Actuator Rod And Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Explorer 3.3L 10R80 MHT 4X4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Fail) Replace The Output Shaft, Planetary Carrier, No. 4 Assembly. Park Pawl, Actuator Rod And Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Aviator 3.0L 10R60 4×2/4X4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Pass) Replace The Main Control Valve Body Separator Operation No. 232120A 232120B 232120C 232120D 232120E 232120F 232120G 232120H 232120J 232120K 232120L Time 3.9 Hrs. 10.1 Hrs. 11.0 Hrs. 10.4 Hrs. 11.3 Hrs. 3.3 Hrs. 10.7 Hrs. 3.3 Hrs. 10.8 Hrs. 11.3 Hrs. 3.2 Hrs. https://www.fordtechservice.dealerconnection.com 9/11 5/23/23, 8:26 AM 2021 Expedition Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Aviator 3.0L 10R60 4×2: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Fail) Replace The Output Shaft, Planetary Carrier, No. 4 Assembly. Park Pawl, Actuator Rod And Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Aviator 3.0L 10R60 4×4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Fail) Replace The Output Shaft, Planetary Carrier, No. 4 Assembly. Park Pawl, Actuator Rod And Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Explorer 2.3L 10R60 4X2/4X4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Pass) Replace The Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Explorer 2.3L 10R60 4X2: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Fail) Replace The Output Shaft, Planetary Carrier, No. 4 Assembly. Park Pawl, Actuator Rod And Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Explorer 2.3L 10R60 4X4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Fail) Replace The Output Shaft, Planetary Carrier, No. 4 Assembly. Park Pawl, Actuator Rod And Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Explorer 3.0L 10R60 4X4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Pass) Replace The Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Explorer 3.0L 10R60 4X4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Fail) Replace The Output Shaft, Planetary Carrier, No. 4 Assembly. Park Pawl, Actuator Rod And Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Explorer 3.3L 10R60 4X4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Pass) Replace The Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 2020-2021 Explorer 3.3L 10R60 4X4: Retrieve DTCs, Remove The Main Control Valve Body And Auxiliary Pump Inspect (Fail) Replace The Output Shaft, Planetary Carrier, No. 4 Assembly. Park Pawl, Actuator Rod And Main Control Valve Body Separator Plate (Do Not Use With Any Other Labor Operations) 232120M 9.2 Hrs. 232120N 9.7 Hrs. 232120P 3.2 Hrs. 232120Q 10.4 Hrs. 232120R 10.8 Hrs. 232120S 3.2 Hrs. 232120T 9.7 Hrs. 232120U 3.2 Hrs. 232120V 11.4 Hrs. Repair/Claim Coding Causal Part: 7Z490 Condition Code: 42 Service Procedure 1. Remove the main control valve body and transmission fluid auxiliary pump assemblies. Refer to Workshop Manual (WSM), Section 307-01. 2. Inspect the park pawl actuator rod/cam assembly for signs of wear or damage. Refer to WSM, Section 307-01. 3. Is there evidence of wear or damage on the park pawl actuator rod/cam assembly? (1). Yes – proceed to Step 4. (2). No – replace the main control valve body separator plate. Refer to WSM, Section 307-01. Repair is complete. • It is only necessary to separate the upper valve body from the lower valve body to replace the valve body separator plate. 4. Reinstall the transmission fluid pan and bolts to prepare for transmission removal. 5. Remove the transmission. Refer to WSM, Section 307-01. 6. Disassemble the transmission to replace the output shaft and planetary carrier No.4 assembly, park pawl and park actuator rod. Refer to WSM, Section 307-01 > Overhaul. (1). It is only necessary to remove the following parts to perform the repair: https://www.fordtechservice.dealerconnection.com 10/11 5/23/23, 8:26 AM 2021 Expedition https://www.fordtechservice.dealerconnection.com 11/11 • Torque converter or hybrid drive unit (HDU) • Transmission fluid pan • Park override lever • Intermediate speed sensor A [ISSA], and output shaft speed [OSS] sensors. Clean all metallic debris from OSS sensor. • Disconnect TR sensor • Fluid pump • Output shaft flange (if equipped) (RWD) • Output shaft nut (if equipped) • Using a punch, remove and discard the manual shaft-to-TR sensor roll pin • Manual shaft, the TR sensor and the park pawl actuator rod. Discard the park actuator rod • Front support • Clutch and planetary assembly • Output shaft and planetary carrier No. 4 assembly. Discard the output shaft and planetary carrier No. 4 assembly • Output shaft seal • Park pawl. Discard the park pawl. 7. To reassemble the transmission, reverse the disassembly procedure. Refer to WSM, Section 307-01 > Overhaul. (1). Perform the T3 selective shim measurement to calculate the correct shim thickness needed. 8. Replace the main control valve body separator plate. Refer to WSM, Section 307-01. (1). It is only necessary to separate the upper valve body from the lower valve body to replace the valve body separator plate. 9. Install the transmission. Refer to WSM, Section 307-01. 10. Perform an adaptive learning drive cycle. Refer to WSM, Section 307-01. © 2023 Ford Motor Company All rights reserved. NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right de this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.

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